Common use of We are responsive to customers’ requests for explanations Clause in Contracts

We are responsive to customers’ requests for explanations. If we deny an application for our services or end a customer’s relationship with us, if requested and to the extent permitted by applicable laws, we provide an explanation. We state the reasons for the action taken and the Information upon which the decision was based, unless the issue involves potential criminal activity or the information is proprietary. In certain circumstances where a decision was made based on automated processing of your Information, you may request an explanation of our decision. In our response we will describe the type of Information that was used, the source of the Information, and the principal factors that led to the decision. You will also be able to correct inaccuracies in the Information used in the automated processing.

We are responsive to customers’ requests for explanations. If we deny an application for our services or end a customer’s relationship with us, if requested and to the extent permitted by applicable laws, we provide an explanation. We state the reasons for the action taken and the Information upon which the decision was based, based unless the issue involves potential criminal activity or the information is proprietary. In certain circumstances where a decision was made based on automated processing of your Information, you may request an explanation of our decision. In our response we will describe the type of Information that was used, the source of the Information, and the principal factors that led to the decision. You will also be able to correct inaccuracies in the Information used in the automated processing.