Common use of Web Interface Clause in Contracts

Web Interface. Customers who do not register their address with Masergy will be sent to the default emergency call center when they dial 9-1-1. A trained agent at the default emergency call center will ask for the name, telephone number and location of the end user calling 9-1-1, and then contact the local emergency center for such end user in order to send help. Examples of situations where 9-1-1 calls are sent to the default emergency call center include when there is a problem validating an end user's address, the end user is identified with an international location, or the end user is located in an area that is not covered by the landline 9-1-1 network. For purposes of 9-1-1 service, Customer may register an address with Masergy for the outbound calling line ID for either (i) each individual phone line ID or (ii) a single phone line ID, if Customer chooses to utilize a single phone line ID for all outbound calls. If the outbound calling line ID does not have a registered 9-1-1 address with Masergy, the call will be transferred to the default emergency response center without a corresponding address.