What qualifies as a Remittance Transfer Error. If the requirements above are satisfied, you may be protected from the types of errors (each referred to as a “Remittance Transfer Error”) described in the table below. You may be protected from following types of errors, subject to certain qualifications: Type of Remittance Transfer Error Examples and qualifications The amount you paid to send the payment was wrong. For example, you were charged more than the total shown on the payment receipt. We made a computational or bookkeeping error related to the payment. For example, we miscalculated the amount your friend or family member should have received. The full amount shown on the payment receipt wasn’t made available to your friend or family member. This situation won’t qualify as a Remittance Transfer Error if it resulted from either: • Our use of estimates to calculate the payment amount, as disclosed on your payment receipt or • extraordinary circumstances outside our control. The funds you sent were made available later than the date of availability shown to you on the payment receipt. This situation won’t qualify as a Remittance Transfer Error if it resulted from either: • fraud screenings or sanctions or controls or similar requirements, • you (or someone assisting you) having made the transfer with fraudulent intent or • extraordinary circumstances outside our control.
What qualifies as a Remittance Transfer Error. You may be protected from following types of errors, subject to certain qualification Type of Remittance Transfer Error Examples and qualif If the requirements above are satisfied, you may be protected from the types of errors (each referred to as a “Remittance Transfer Error”) described in the table below. The amount you paid to send the payment was wrong. For example, you were charged more tha payment receipt. We made a computational or bookkeeping error related to the For example, we miscalculated the amou payment. member should have received. The full amount shown on the payment receipt wasn’t made available to your friend or family member. This situation won’t qualify as a Remitta resulted from either: • Our use of estimates to calculate the disclosed on your payment receipt or • extraordinary circumstances outside The funds you sent were made available later than the date of availability shown to you on the payment receipt. This situation won’t qualify as a Remitta resulted from either: • fraud screenings or sanctions or contr • you (or someone assisting you) havin fraudulent intent or • extraordinary circumstances outside
