Workstation Management. CNS provides support and maintenance services for all company-owned desktops and laptops. Our solutions help by optimizing desktop infrastructure, improving end-user productivity and protecting corporate assets. These support and maintenance services include: a) Warranty Repair Coordination and Assistance b) Up to-Date Configuration Documentation c) Antivirus and Malware Management d) Software Upgrades i) Operating System service packs and feature packs ii) Standard line-of-business application updates (excludes major versioning updates) e) Windows Patch Management i) Management of all Windows system patching ii) Weekly remediation of patch issues and application of missing patches
Appears in 3 contracts
Samples: Managed It Service Agreement, Managed It Security Service Agreement, Managed It Security Service Agreement
Workstation Management. CNS provides support and maintenance services for all company-owned desktops and laptops. Our solutions help by optimizing desktop infrastructure, improving end-user productivity productivity, and protecting corporate assets. These support and maintenance services include:
a) Warranty Repair Coordination and Assistance
b) Up to-Date Configuration Documentation
c) Antivirus Anti-Virus and Malware Management
d) Software Upgrades
ie) Operating System service packs and feature packs.
iif) Standard line-of-business application updates (excludes major versioning updates).
eg) Windows Patch Management
ih) Management of all Windows system patching.
iii) Weekly remediation of patch issues and application of missing patches.
Appears in 1 contract
Samples: Master Service Agreement