WORLDWIDE SERVICE. Worldwide Service protects the Covered Product during the coverage period when you travel overseas. If the Covered Product needs repair while You are in possession of it outside the United States, You have three options to obtain a proper repair authorization number prior to work being performed. Contact the Administrator via e-mail at xxxxxxxxxxxxxxxxxxxx@xxxxxxxxx.xxx to leave a message for customer support; or You may call collect, 000.000.0000. You will need to carry the Covered Product into an authorized service center designated by the Administrator, have the service center provide an estimate for the repair and provide the estimate to the Administrator, using one of the options above, so total repair can be approved. You must submit payment to the service center for the costs of its repair services and then submit to the Administrator a copy of the detailed service repair invoice that identifies the Covered Product, the repair authorization number, and includes a thorough description of the repair made. You must send this documentation to the Administrator. The Administrator will reimburse you within 30 days of receipt of all necessary paperwork, provided a covered repair was performed to the Covered Product. Note: Worldwide service does not include shipping or on-site service costs.
Appears in 17 contracts
Samples: Service Agreement, Extended Service Agreement, Extended Service Agreement