EXHIBIT 10.05
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Confidential Treatment has been
requested for the marked portions
of this exhibit pursuant to Rule
406 of the Securities Act of
1933, as amended. |
WALMART MONEYCARD
PROGRAM AGREEMENT
(AMENDING AND RESTATING
PREPAID CARD PROGRAM AGREEMENT)
by and among
WAL-MART STORES, INC.,
WAL-MART STORES TEXAS L.P.
WAL-MART LOUISIANA, LLC
WAL-MART STORES ARKANSAS, LLC, and
WAL-MART STORES EAST, L.P.,
and
GE MONEY BANK
and
DATED AS OF May 27, 2010
TABLE OF CONTENTS
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ARTICLE I GENERAL DESCRIPTION OF THE CARD PROGRAM |
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1.1 Description of the Walmart MoneyCards |
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1.2 Temporary and Permanent Walmart MoneyCards |
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1.3 Retailer Customer Identification Function |
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1.4 The Road to Credit |
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1.5 Card Program Administration |
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1.6 Ownership of Walmart MoneyCards and Walmart MoneyCard Documentation |
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1.7 Ownership of Sales Documentation |
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1.8 Operation of Terminals |
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1.9 Promotional Materials |
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1.10 Network Providers |
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1.11 Appointment of Retailer as [*] |
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1.12 Online Xxxx Payment Services and Online Debit Load Services |
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1.13 Suspension of Card Program |
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1.14 Additional Card Products |
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1.15 [*] of the Card Program |
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ARTICLE II TEMPORARY AND PERMANENT WALMART MONEYCARDS |
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2.1 Temporary Walmart MoneyCards |
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2.2 Activation and Issuance of Permanent Walmart MoneyCards |
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2.3 Types of Transactions and Loads |
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2.4 Suspension or Termination of Walmart MoneyCards |
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2.5 Reload Packs and POS Loads of the Walmart MoneyCards in GD Network |
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2.6 Additional Provisions Regarding Loads |
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ARTICLE III PROGRAM EXPENSES |
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3.1 General |
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ARTICLE IV THE GD NETWORK AND LOAD PROGRAM |
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4.1 General |
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4.2 Marketing Reload Packs |
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4.3 Sale of Reload Packs |
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4.4 POS Loads |
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4.5 Appointment of Retailer as Green Dot’s Limited Agent |
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4.6 Notice of Certain Green Dot Conditions |
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4.7 Representations and Warranties |
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4.8 Indemnification |
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4.9 Communication with Cardholders |
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4.10 Intermediary Services |
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4.11 Emergency Suspension |
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4.12 Reporting |
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4.13 Retailer Obligations With Respect to POS Loads |
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ARTICLE V RETAILER ACCEPTANCE OF WALMART MONEYCARDS; COMMISSIONS |
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5.1 Retailer Acceptance of Walmart MoneyCards |
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5.2 Commissions |
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ARTICLE VI SETTLEMENT |
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6.1 Settlement Procedures |
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6.2 Separateness |
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6.3 Payment of Commissions |
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6.4 Other Payments |
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ARTICLE VII MARKETING FUND/PROGRAM PROMOTION |
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7.1 Marketing Fund |
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7.2 Promotion of Program |
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ARTICLE VIII PROGRAM INFORMATION |
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8.1 Privacy Matters |
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8.2 Ownership and Use of Cardholder Information and Retailer Customer
Information |
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8.3 License of Nonpublic Personal Information |
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8.4 Data Security |
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ARTICLE IX CARDHOLDER SERVICES |
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9.1 Cardholder Website |
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9.2 Dedicated Personnel |
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9.3 Service Levels and Super Service Levels |
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ARTICLE X ADMINISTRATION OF THE PROGRAM; DISPUTE RESOLUTION |
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10.1 Program Management |
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10.2 Program Management Committee Appointees |
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10.3 Meetings and Governance |
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10.4 Program Management Committee Responsibilities |
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10.5 Dispute Resolution |
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ARTICLE XI REPRESENTATIONS AND WARRANTIES |
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11.1 Representations and Warranties |
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ARTICLE XII OTHER AGREEMENTS |
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12.1 Certain Additional Covenants |
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12.2 Certain Additional Bank Covenants |
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12.3 Use of Retailer Marks |
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12.4 Confidential Information |
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12.5 Non-Solicitation |
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12.6 Audit and Access Rights |
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12.7 Exclusivity |
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12.8 Other Opportunities |
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12.9 GD Card |
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ARTICLE XIII INTELLECTUAL PROPERTY |
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13.1 Retailer Technology |
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13.2 Cross-Licenses of Technology |
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13.3 Jointly Developed Technology |
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13.4 Retailer Custom Developed Technology |
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ARTICLE XIV EVENTS OF DEFAULT |
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14.1 Events of Default |
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14.2 Remedies for Settlement Breach |
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14.3 Separateness of Liability |
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ARTICLE XV TERM/TERMINATION |
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15.1 Program Term |
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15.2 Termination for Events of Default |
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15.3 Additional Termination Rights |
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15.4 Purchase of Walmart MoneyCards by Retailer |
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15.5 Wind-down by Bank |
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15.6 Additional Termination Provisions |
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15.7 Termination for Force Majeure |
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15.8 Survival |
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15.9 Communication with Cardholders |
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ARTICLE XVI INDEMNIFICATION |
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16.1 Indemnification by Retailer |
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16.2 Indemnification by Bank |
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16.3 Notice |
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ARTICLE XVII MISCELLANEOUS |
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17.1 Assignability; Subcontracting |
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17.2 Entire Agreement; Amendment |
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17.3 Non-Waiver |
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17.4 Severability |
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17.5 Governing Law |
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17.6 Further Assurances |
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17.7 Notices |
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17.8 Independent Contractor |
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17.9 Multiple Counterparts |
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17.10 Successors and Assigns |
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17.11 Joint and Several Obligations |
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17.12 Third Party Beneficiaries |
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17.13 Rules of Interpretation |
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17.14 Waiver of Jury Trial |
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TABLE OF CONTENTS
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SCHEDULES
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Schedule |
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Description |
1.5(c)
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Operating Procedures for the Card Program |
1.5(d)(iv)
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Cardholder Terms and Walmart MoneyCard Fees |
1.5(d)(v)
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Aggregate Cardholder Fee Revenue |
1.5(f)(i)
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Form of P&L Statement |
1.11
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Bank Appointment Agreement |
4.3(c)
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Reload Pack Commissions |
4.4(a)
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Operating Procedures for Load Program |
4.4(d)
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[*] Commissions [*] |
4.5
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Green Dot Appointment Agreement |
4.13
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GD Network Cards Loaded through POS Loads at Participating Stores |
5.2
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Bank Commissions and Revenue Sharing Structure |
7.2(d)
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Security Procedures for Walmart MoneyCard Distribution |
9.3(a)
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Service Levels |
9.3(b)
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Super Service Levels |
12.3
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Retailer Marks |
13.1
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Technology |
APPENDIX
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Appendix |
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Description |
I
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Definitions |
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Confidential Treatment Requested. |
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This Walmart MoneyCard Program Agreement, dated as of May 27, 2010, by and among Wal-Mart
Stores, Inc., a
Delaware corporation, with its principal place of business at 000 X.X. Xxxxxx
Xxxxxx, Xxxxxxxxxxx, Xxxxxxxx 00000, Wal-Mart Stores Texas L.P., a Texas limited partnership,
Wal-Mart Louisiana, LLC, a
Delaware limited liability company, Wal-Mart Stores Arkansas, LLC, a
limited liability company formed under the laws of Arkansas, and Wal-Mart Stores East, L.P., a
limited partnership formed under the laws of
Delaware, each of which have its principal place of
business at 000 X.X. Xxxxxx Xxxxxx, Xxxxxxxxxxx, Xxxxxxxx 00000 (each of the foregoing,
individually and collectively, “
Retailer”), GE Money Bank, a federal savings bank with its
principal place of business at 000 Xxxx Xxxxxxxx Xxxx, Xxxxxx, XX 00000 (“
Bank”), and
Green
Dot Corporation, a
Delaware corporation, with its principal place of business at 000 Xxxx
Xxxxxxxxxx Xxxxx, Xxxxx 000, Xxxxxxxx, Xxxxxxxxxx 00000 (“
Green Dot”), amends and restates
in its entirety, as of the Effective Date, that certain Prepaid Card Program Agreement dated as of
October 20, 2006 among Retailer, Bank and Green Dot, as amended by that certain Amendment to
Prepaid Card Program Agreement dated as of October 20, 2008 among Retailer, Bank and Green Dot, as
further amended by that certain Second Amendment to Prepaid Card Program Agreement dated as of
October 20, 2006 among Retailer, Bank and Green Dot, as further amended by that certain letter
amendment dated as of January 15, 2009 among Retailer, Bank and Green Dot, as further amended by
that certain Third Amendment to Prepaid Card Program Agreement dated as of March 10, 2009 among
Retailer, Bank and Green Dot and as further amended by the Fourth Amendment to Prepaid Card Program
Agreement dated as of October 30, 2009 among Retailer, Bank and Green Dot. Each of the foregoing
parties is sometimes referred to herein as a “
Party,” and collectively they are referred to
as the “
Parties.” Unless otherwise defined, capitalized terms used in this Agreement shall
have the meanings ascribed to them in Appendix I.
RECITALS
WHEREAS, Retailer wishes to offer a reloadable prepaid card product in its Participating
Stores;
WHEREAS, Bank is in the business of providing financial products and services, including debit
cards, prepaid cards and payroll cards, to individuals for personal, family or household purposes
throughout the United States;
WHEREAS, Bank desires to provide instant issue, non-personalized, prepaid cards to Retailer’s
customers, which cards are intended to be replaced by personalized, reloadable, prepaid cards
issued by Bank;
WHEREAS, Green Dot is a licensed money transmitter and operates the GD Network in which
consumers can make loads to prepaid cards and other transfers to payees that participate in the GD
Network;
WHEREAS, Bank participates in the GD Network as an issuer of prepaid cards that can be loaded
through POS Loads and Reload Pack Sales in the GD Network;
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WHEREAS, Retailer desires to participate in the GD Network by accepting funds in POS Loads and
selling Reload Packs in transactions involving Cardholders as well as other Persons making fund
transfers in the GD Network;
WHEREAS, Bank and Retailer desire to set forth the terms on which Bank will issue, service and
accept loads on prepaid cards offered at Retailer’s Participating Stores, as set forth herein; and
WHEREAS, Green Dot and Retailer desire to set forth the terms on which Retailer will
participate in the GD Network in transactions involving Cardholders and other Persons making fund
transfers in the GD Network, as set forth herein.
NOW, THEREFORE, in consideration of the following terms and conditions, and for good and
valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties
hereby agree as follows:
ARTICLE I
GENERAL DESCRIPTION OF THE CARD PROGRAM
1.1 Description of the Walmart MoneyCards.
In accordance with the terms of this Agreement, Bank will issue prepaid cards which bear the
“Walmart” name and/or Retailer Marks and certain trademark(s) of the Network Provider(s) to
individuals residing in the Program Territory for personal, family or household purposes (the
“Walmart MoneyCards”). Bank has issued all outstanding Walmart MoneyCards, and on and
after the Effective Date, Bank shall issue all Walmart MoneyCards under a series of BINs solely
dedicated to the Card Program (each such BIN, a “Retailer BIN”). Bank shall not use such
Retailer BINs (or applicable equivalent) for non-Card Program purposes. The Walmart MoneyCards
also will contain the XX Xxxxx, as mutually agreed upon by the Parties, to indicate that the
Walmart MoneyCards may be loaded in the GD Network. Bank may modify the features and capabilities
of the Walmart MoneyCards from time to time with the prior written approval of Retailer, which
approval shall not be unreasonably withheld or delayed.
1.2 Temporary and Permanent Walmart MoneyCards.
Subject to the terms of this Agreement, Retailer will distribute Walmart MoneyCards at its
Participating Stores. Such Walmart MoneyCards: (i) will not bear the name of a Cardholder; (ii)
may be loaded at Retailer’s POS Locations for the amount(s) agreed upon from time to time by the
Parties; and (iii) in accordance with an implementation schedule agreed upon by the Parties, may be
reloaded in the GD Network upon satisfaction of the Activation Criteria (the “Temporary Walmart
MoneyCards”). Temporary Walmart MoneyCards may possess such features and capabilities as Bank
may determine from time to time in writing, subject to Retailer’s prior written approval.
Individuals who purchase Temporary Walmart MoneyCards will be instructed by the applicable
packaging to provide Bank with information necessary to satisfy the Activation Criteria needed to
activate the Temporary Walmart MoneyCards and to obtain reloadable Walmart MoneyCards that replace
the Temporary Walmart MoneyCards and that are embossed with the Cardholders’ names (“Permanent
Walmart
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MoneyCards”). Cardholders with Permanent Walmart MoneyCards may reload funds to such
Walmart MoneyCards as set forth in this Agreement.
1.3 Retailer Customer Identification Function.
Bank, as agent for Retailer, will assign a Retailer Customer Number to each Walmart MoneyCard
holder and will print this number on the reverse side of the Permanent Walmart MoneyCard. Subject
to Applicable Law and Network Operating Regulations, Bank, as agent for Retailer in connection with
the Retailer Customer Number, shall collect and transmit (not less than once each month) to
Retailer each Retailer Customer Number (or another unique identifying number) assigned hereunder,
together with the associated Walmart MoneyCard holder’s name, address, telephone number and, if
available, e-mail address (the Retailer Customer Number together with the Cardholder’s name,
address, telephone number and e-mail address, the “Retailer Customer Information”).
Retailer and Bank shall use reasonable efforts to adopt a process by which a Retailer Customer may
authorize the collection and transmittal of Retailer Customer Information contemplated by this
Section 1.3. Retailer understands that the Retailer Customer Number assigned by Bank will be
associated with a given Permanent Walmart MoneyCard and may not be the same Retailer Customer
Number the Cardholder would be assigned in conjunction with any other relationship the Cardholder
may have with either Retailer or Bank. Bank will work with Retailer in good faith to assist
Retailer in integrating Retailer’s envisioned customer registration program into the materials for
the Program. Bank shall not issue the same Retailer Customer Number more than once.
1.4 The Road to Credit.
(a) Bank and Retailer acknowledge that one of the goals of the Program is to educate Retailer
Customers and other individuals regarding management of personal finances, and to [*] and other [*]
not have [*] to [*].
(b) To the extent information on purchase patterns, xxxx payments and paycheck data is
available under the Program, Bank agrees to work in good faith with Retailer to analyze such
information with respect to individual Walmart MoneyCard performance in order to establish, to the
extent practicable, a “[*]” by which a Cardholder may qualify for the Consumer Credit Card Program.
(c) In the event that Bank and Retailer mutually agree on a [*] from a [*], Bank and Retailer
will mutually determine a “[*],” that will [*] in [*] and at [*], for each [*] who [*] any [*].
1.5 Card Program Administration.
(a) Program Materials. Bank, at its expense, shall be responsible for providing all Walmart MoneyCard Documentation necessary for the
issuance, loading in connection with Direct Deposit Loads and online xxxx payment services through
the Walmart MoneyCard Website as Bank and Retailer may agree upon from time to time in writing
(“Online Xxxx Payment Services”) and servicing of the Walmart MoneyCards, as applicable.
The initial design of the Temporary Walmart MoneyCard and the Permanent Walmart MoneyCard, and any
modifications thereto, shall be subject to the prior written approval of Retailer, which approval
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shall not be unreasonably withheld or delayed. As between the Parties, Retailer shall own all
proprietary rights, including copyrights and trademarks relating to: (i) Retailer provided artwork
or designs for the Walmart MoneyCard or related packaging; (ii) the “stars” design as it appears on
the Walmart MoneyCard or related packaging; (iii) the terms “Value Plan” and “Preferred Plan” as
used in connection with a Card Product; and (iv) the marketing copy on the packaging for the
Walmart MoneyCard taken as a whole; provided, however, that (A) Retailer’s right
to such marketing copy is limited to use of such marketing copy in substantially the same design as
appears on the marketing copy for the Walmart MoneyCard, and (B) Retailer shall not have any rights
to trademarks or tradenames of Bank or Green Dot. Bank shall forward all orders for additional
Walmart MoneyCard inventory and/or packaging to Retailer for Retailer’s review and approval, which
approval shall not be unreasonably withheld or delayed.
(b) Other General Responsibilities of Bank. Bank, at its expense, will issue Walmart
MoneyCards to individuals, accept loads to Walmart MoneyCards as provided in this Agreement and the
Walmart MoneyCard Terms, and allow Cardholders to use Walmart MoneyCards for purchase and cash
withdrawal transactions in the systems of the Network Providers. Bank will make available good
funds to the Cardholder or Cardholder’s payees as and when Cardholders may unload such funds in
accordance with the Walmart MoneyCard Terms and the Network Operating Regulations. Bank will
establish the criteria, in its sole discretion after providing notice to Retailer, for activating
Temporary Walmart MoneyCards and for approving and activating Permanent Walmart MoneyCards (the
“Activation Criteria”). Unless otherwise expressly agreed by the Parties in writing, Bank
shall be responsible for: (i) providing all services in connection with the Card Program,
including, without limitation, authorization services for Walmart MoneyCard Transactions, but
excluding services that Retailer or Green Dot expressly agree in this Agreement to perform in
connection with the Program (e.g., in connection with the initial issuance of Temporary Walmart
MoneyCards or loading Walmart MoneyCards in the Load Program) (“Card Services”); and (ii)
all fraud loss, and settlement of funds, associated with use of a Walmart MoneyCard
(provided that the foregoing shall not relieve Retailer of any obligations that it has
under the Acquirer Agreement pursuant to which it accepts Walmart MoneyCards issued by Bank or that
it has under Article III hereof). Retailer agrees that Bank may provide some or all of the Card
Services through a third party servicer or a Bank Affiliate; provided, however,
that (x) Bank shall obtain Retailer’s prior written consent to any such third party servicer or
Bank Affiliate, which consent shall not be unreasonably withheld or delayed, and (y)
notwithstanding such consent, Bank will remain fully responsible for all of its obligations under
this Agreement, and will be responsible for any breach by any Bank Affiliate or third party
servicer of Bank’s obligation to provide Card Services. Retailer hereby consents to Green Dot
performing Card Services on behalf of Bank. Bank shall obtain Retailer’s prior written consent to
any material change in the scope of Card Services provided by Green Dot.
(c) Operating Procedures for Card Program.
(i) Retailer and Bank shall follow all Operating Procedures for the Card Program,
including procedures for initial issuance of Walmart MoneyCards. The current Operating
Procedures for the Card Program are attached hereto as Schedule 1.5(c). The Parties
may amend the Operating Procedures for the Card Program in a mutually acceptable manner,
including mutually agreeable controls, to enable Retailer to distribute multiple Walmart
MoneyCards to a single purchaser.
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(ii) Bank shall have the right to amend or modify the Operating Procedures for the Card
Program from time to time, [*]. Notwithstanding the foregoing, Bank shall be entitled to
amend or modify such Operating Procedures [*] (which [*] may be [*] of the amendment or
modification) [*], and without the consent of Retailer, to the extent Bank, in its
reasonable business judgment, deems necessary to comply with Applicable Law, Network
Operating Regulations or the direction of a Governmental Authority, or for purposes of risk
management or safe and sound bank operation; provided, however, that if
Retailer, [*], believes that such amendment or modification to such Operating Procedures
will have a material adverse effect on Retailer’s operations, its interest in the Program or
its interactions with Retailer Customers, Retailer shall have the right to terminate this
Agreement pursuant to Section 15.3(a) if Bank does not revise the proposed amendment or
modification to address Retailer’s concerns within the applicable notice period set forth in
Section 15.3(a).
(iii) In the event of a conflict between the provisions of this Agreement and the
provisions of the Operating Procedures for the Card Program, the provisions of this
Agreement shall prevail.
(d) Competitiveness.
(i) (A) The Parties acknowledge that [*] to offer [*] current Competitive Card
Products offered as a [*] product to consumers and available to the general public
(including [*] in which a Competitive Card Product may [*]); provided,
however, that (i) in no event shall a Card Product that is offered in conjunction
with a service or product that is the [*] be considered a Competitive Card Product for
purposes of this Section 1.5(d)(i)(A), and (ii) for purposes of [*], the Walmart MoneyCard
shall be compared to those Competing Card Products that are offered [*] the Walmart
MoneyCard is offered. Accordingly, in connection with and subject to the terms of this
Agreement, Retailer shall be solely responsible for determining the financial products and
services that Retailer makes available to its customers in Stores. Notwithstanding anything
in this Agreement to the contrary, Retailer at any time may request, by written notice to
the other Parties, that Bank and/or Green Dot, as applicable, [*] any [*]. If, within [*]
([*]) [*] after such a request, Bank and/or Green Dot, as applicable, have not agreed to
each of Retailer’s requested change(s), then Bank and/or Green Dot, as applicable, shall
provide a written explanation to Retailer with respect to the reason for which such Party is
rejecting Retailer’s requested [*]. After receipt of such written explanation, Retailer may
terminate this Agreement upon [*] ([*]) [*] written notice to the other Parties pursuant to
Section 15.3(a). For the avoidance of doubt, Retailer shall not request [*] primarily for
the purpose of [*].
(B) If each of the Parties agrees to implement the changes to the Walmart MoneyCard Fees in
accordance with this Section 1.5(d)(i), such changes shall be implemented according to a
Participating Store roll-out schedule reasonably established by Retailer in consultation with the
other Parties, which schedule shall take into account the operational requirements of such
other Parties with respect to any changes to Walmart MoneyCard Fees other than the fee
assessed upon issuance of a
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Temporary Walmart MoneyCard or the fee for a POS Load to a Permanent Walmart MoneyCard
at Participating Stores.
(C) If, as a result of Retailer’s request which is accepted and implemented by Bank
and/or Green Dot (as applicable), the [*] or [*] are [*], the Parties shall [*] as a result
of the [*] in [*] or [*] (such [*] to be determined in accordance with the methodology and
calculation period set forth in Schedule 5.2); provided, that such [*] in
[*] or [*] shall be reflected in an adjustment to the [*] Commission [*] and the new [*]
Commission [*] shall be calculated in accordance with the methodology set forth in
Schedule 5.2. Notwithstanding the foregoing, the Parties agree that [*] shall not
affect Retailer’s [*] Commission [*].
(D) If, as a result of Retailer’s request which is accepted and implemented by Bank
and/or Green Dot (as applicable), the change(s) result in an increase in costs to Bank or
Green Dot (as applicable) that is incremental to customary day-to-day business operating
costs because of changes to marketing materials, customer messaging, card mailers,
replacement or discarding of Walmart MoneyCard packaging and/or inventory or Walmart
MoneyCard Terms or because a change in Walmart MoneyCard Terms notice mailing is required
(such changes, the “Marketing Changes”), then Retailer shall bear [*] ([*]%) of such
mutually agreed upon costs; provided, however, that Retailer shall not be
responsible for any [*] related to Walmart MoneyCard [*] to the extent that Bank failed to
obtain Retailer’s approval for such [*] under Section 1.5(a) and that such [*] could have
been reasonably avoided had Bank obtained Retailer’s approval. Prior to the Parties
implementing any such [*], the Parties shall discuss in good faith with the objective of
reaching mutual agreement on the [*] that the Parties [*] for purposes of this Section, and
shall work in good faith to [*]. For the avoidance of doubt, such [*] shall include [*] by
any Party in connection with any [*] made as a result of any request by Retailer pursuant to
Section 1.5(d)(i)(A).
(ii) The Walmart MoneyCard Terms, including the fees and charges imposed on Cardholders
by Bank for each type of Walmart MoneyCard (“Walmart MoneyCard Fees”), are
determined by Bank and agreed to by Retailer as set forth from time to time in Schedule
1.5(d)(iv). Bank may modify, amend or supplement any or all of the Walmart MoneyCard
Terms upon thirty (30) days’ prior notice to Retailer; provided, however,
that in the event Retailer notifies Bank within such thirty (30) day period that the
proposed change, [*], will affect Retailer’s operations, its interest in the Program, or its
interactions with Retailer Customers, then such change shall be made with [*]. Bank [*] any
fees imposed on Bank by a Network Provider for [*]; provided that Bank will
eliminate any such [*] if the Network Provider ceases imposing [*].
(iii) Nothing contained in this Agreement shall limit or restrict Bank’s ability to modify
and/or supplement the Walmart MoneyCard Terms to the extent Bank [*] deems [*] in order to comply with the requirements of
Applicable Law, Network Operating Regulations or the direction of a Governmental Authority,
and Bank may proceed with the modification, amendment or supplement without the consent of
Retailer; provided, however, that if Retailer, exercising [*], believes that
such amendment, modification or supplement to the Walmart MoneyCard Terms will have [*] on
Retailer’s operations, its interest in the Program, or its interactions with Retailer
Customers, Retailer shall have the right to terminate this Agreement pursuant to Section
15.3(a).
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(iv) In addition to the Walmart MoneyCard Terms listed in Schedule 1.5(d)(iv),
Bank reserves the right to assess additional Walmart MoneyCard Fees, with the prior written
consent of Retailer (such consent not to be unreasonably withheld or delayed) for additional
Walmart MoneyCard services provided by Bank and approved by Retailer after the date hereof
(e.g., picture identification services). Bank also reserves the right to restrict use of the
Walmart MoneyCards at certain merchant classification categories that Bank reasonably
determines are not consistent with the Program, such as Internet gambling web-sites.
(v) During the Term and as a normal course of business, the Parties agree to [*] in the
marketplace and shall use [*] to continue to innovate, develop and implement new [*]
periodically over the Term, and [*] in the marketplace shall be discussed and reviewed at
each of the Program Management Committee meetings. In addition to the foregoing, the
Parties recognize that (x) Bank currently offers the Preferred Plan for Cardholders who
frequently use their Walmart MoneyCards and (y) the Parties shall in good faith work to
develop [*] within [*] of the Effective Date; provided, however, that each
such [*] shall [*] be [*] than the [*], as set forth in Schedule 1.5(d)(v), that is
derived from the [*] over the [*] related to such [*] for the average Cardholder who reloads
his or her Walmart MoneyCard at least once in the [*] after the activation of such Walmart
MoneyCard. The Parties agree that the Relevant Behavioral Curves used to determine any [*]
shall be updated and recalculated by Bank no less than annually; provided,
however, that Retailer may reasonably request more frequent updates.
Notwithstanding the foregoing, the Parties may mutually agree to [*] for [*] pursuant to an
[*] whereby the [*] Commission [*] shall not be affected. During the Term, the Parties
shall use commercially reasonable efforts to implement such [*] upon Retailer’s request and
Bank’s agreement thereto and if the [*] results in an increase in costs to Bank that is [*]
because of [*], then such costs shall be allocated among the Parties as set forth in Section
1.5(d)(i)(D). Upon Bank’s agreement to such request, Bank shall provide a commercially
reasonable time frame in which such [*] shall be implemented. If Bank does not agree to
Retailer’s request for a [*] within thirty (30) days of Retailer’s request, then Retailer
may terminate this Agreement pursuant to Section 15.3(a) upon not less than sixty (60) days’
prior written notice.
(vi) If Green Dot refuses to implement a change to the price of Reload Packs suggested
by Retailer because such price change would have an adverse economic impact on Green Dot,
Green Dot may cease selling Reload Packs through Retailer upon [*] prior written notice to
Retailer. At the end of such [*], at Green Dot’s option, either Green Dot shall implement
[*] as [*], or Retailer’s obligations under Section 12.7(d) shall terminate with respect to
loads to Walmart MoneyCards other than POS Loads; provided, however, that if
Retailer implements the alternative [*], the fee for such device shall be [*] for a POS
Load.
(vii) If the Effective Interchange Yield received by Bank from a Network with respect to Walmart
MoneyCards over any consecutive [*] period beginning after the Effective Date is at least [*] less
than the Effective Interchange Yield for the [*] day period immediately preceding the Effective
Date (“Baseline Interchange Yield”), Bank and Retailer shall work together [*] to
implement changes to the Card Program [*] that Bank and Retailer reasonably believe will offset
for Bank the projected future [*];
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provided, however, if Bank and Retailer are unable to agree on such
changes to the Card Program [*], Bank shall have the right to terminate this Agreement upon
not less than [*] prior written notice to Retailer. If the Card Program economics are
adjusted pursuant to this Section 1.5(d)(vii), and the Effective Interchange Yield for [*]
during the Term subsequently exceeds the Baseline Interchange Yield, Retailer and Bank shall
work together [*] to reverse or otherwise adjust the Card Program [*] to the extent they are
no longer needed to mitigate the previous reduction in Effective Interchange Yield.
(viii) If a change in Federal law or regulation or an amendment to existing Federal law
or regulation restricting interchange on debit cards is enacted after the Effective Date
(“Debit Interchange Law Change”), then:
(a) The Parties shall meet to attempt to restructure the Walmart
MoneyCard Program to recapture the projected shortfall in Program Revenue. If the
Parties cannot agree to such restructuring within [*], then the Parties shall work
in good faith to develop a transition plan (the “Transition Plan”) to
facilitate the efficient and orderly transfer of the Walmart MoneyCard Program to a
Replacement Bank designated by Retailer and Green Dot that will not experience a
material reduction in its interchange revenue as a result of the Debit Interchange
Law Change and, together with its affiliates, has [*] than $[*] in [*] on the terms
set forth below (the “Program Conversion”); and
(b) If final rules and/or regulations are promulgated pursuant to
such Debit Interchange Law Change (the “Final Rules”) and, as a result, the
Effective Interchange Yield received by Bank with respect to Walmart MoneyCards will
be at least [*] ([*]%) [*] than the Effective Interchange Yield received by Bank
with respect to Walmart MoneyCards for the [*] period immediately preceding the
Effective Date (the “Original Interchange Rate”) and Bank, on its own, is
unable to implement a restructuring plan to recapture the lost Effective Interchange
Yield, and:
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If the Replacement Bank is able under the Final Rules and the Network Operating Regulations to
receive an interchange rate that is (x) at least [*]and (y) at least [*] higher than the
interchange rate that Bank may receive under the Final Rules and the Network Operating Regulations,
each Party shall each use its best efforts to implement the Transition Plan and complete the
Program Conversion no later than [*] prior to the required implementation date of the Final Rules;
provided, however, that (A) Green Dot shall pay Bank’s reasonable out-of-pocket
expenses related to such assignment (including reasonable outside counsel fees), (B) Retailer shall
exercise its right under Section 15.4 to cause the Replacement Bank to purchase the portfolio and
such purchase takes place concurrently with the date this Agreement is assigned to the Replacement
Bank (the “Assignment Date”) , (C) neither Green Dot nor Retailer shall have any liability
to Bank, and Bank shall have no liability to either Green Dot or Retailer with respect to this
Agreement after such assignment; provided, however, that each Party shall continue to have liability under this Agreement to any other
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prior to the Assignment Date; and further, provided, that
the Parties shall continue to have obligations to one another with respect
to the provision of Intermediary Services for so long as such services are
being rendered; and (D) Green Dot shall pay Bank a buy out amount as agreed
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Retailer and Bank shall work in good faith to transfer the
existing data transmission connectivity described in Section 4.10(a) to Green
Dot; provided, however, that Bank, at Green Dot’s request,
shall continue to provide Intermediary Services to Green Dot until such
transfer has been completed for up to six (6) months after the Assignment Date;
provided, however, that Bank shall not be required to settle
any funds as part of the Intermediary Services. |
Notwithstanding the foregoing, if at any time within [*] after the Assignment Date, (A)
the Replacement Bank charges interchange on Walmart MoneyCards that is equal to or less than
the interchange Bank can charge on similar debit cards at that time; or (B) the Final Rules
are repealed or modified such that the Effective Interchange Yield returns to the Original
Interchange Rate, then, at Bank’s option, Green Dot and Retailer shall cause Replacement
Bank to assign this Agreement, and sell the portfolio, to Bank; provided;
however; that Bank shall pay Green Dot’s reasonable out-of-pocket expenses
(including reasonable outside counsel fees) related to such assignment, and further,
provided, that upon such assignment Bank shall pay Green Dot a prorated buy out
amount as mutually agreed to by Bank and Green Dot on the date of such assignment.
(e) Offshore Servicing.
(i) Except as described in Section 1.5(e)(ii), Bank shall not outsource any Card
Services that involve direct customer contact to an entity that is located, or that performs
such services at a facility located, outside of the United States, without the prior written
approval of Retailer. For avoidance of doubt, any breach by an outsource vendor of the
provisions of this Agreement shall constitute a breach by Bank as if Bank performed the
outsourced services itself, and be subject to all provisions of this Agreement applicable to
such breach, including the notice and cure provisions set forth in Section 15.2
(Termination).
(ii) Notwithstanding anything to the contrary in this Section 1.5(e), Retailer acknowledges and
approves the use by Bank and its outsource vendors of facilities in [*] and in [*] for providing
Card Services involving direct customer contact; provided, that: (A) neither Bank nor its
outsource vendors shall store any personally identifiable information collected in connection with
the Program outside of the United States without Retailer’s prior written consent, which consent
shall not be unreasonably withheld or delayed; and (B) all Nonpublic Personal Information which is
transmitted outside of the United States pursuant to this Section 1.5(e) shall be subject to the
same data protection and security standards that Bank imposes on third parties in the United States with respect to Bank’s customer information.
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(iii) Retailer reserves the right to revoke its consent to outsourcing Card Services to
a location outside of the United States if the outsource vendor violates Applicable Law,
Network Operating Regulations or Sections 1.5(d)(e)(ii)(A) and (B). Bank shall have not
less than [*] notice to replace an outsource vendor if Retailer revokes its consent pursuant
to this Section 1.5(e)(iii).
(f) Program P&L Statement.
(i) Bank shall develop the Profit and Loss Statement for the Card Program (“Program
P&L Statement”) in substantially the form set forth on Schedule 1.5(f)(i). The
Program P&L Statement shall be developed in accordance with GAAP in a manner that is
reconcilable with the books and records of Bank or Bank’s service provider, as applicable,
and shall itemize all expenses and revenue of the Card Program beginning on the Effective
Date in accordance with the categories on the Program P&L Statement. Bank shall deliver to
Retailer within [*] after the execution of this Agreement a pro forma Program P&L Statement
for the first Program Year. [*] prior to the second Program Year and each subsequent
Program Year, Bank shall deliver to Retailer a pro forma Program P&L Statement for the
following Program Year.
(ii) After the end of each Program Year quarter, Bank shall prepare and provide to
Retailer a Program P&L Statement for the prior quarter, which shall include (A) monthly
performance detail, and (B) supporting documentation as may be mutually agreed by Retailer
and Bank.
(iii) Each Program P&L Statement delivered by Bank to Retailer under this Section
1.5(f) shall be subject to Retailer’s audit rights as set forth in Section 12.6(c).
(iv) For the avoidance of doubt, based on the [*], a copy of which shall be delivered
to Retailer, Bank shall not be required to provide information in the Program P&L Statement
that is restricted by any Applicable Law or that may trigger additional reporting
requirements or disclosure under Applicable Law, but shall redact any such information as
necessary in order to comply with Applicable Law.
1.6 Ownership of Walmart MoneyCards and Walmart MoneyCard Documentation.
Subject to Section 15.4 (Retailer’s Purchase Option), Bank shall be the sole and exclusive
owner of all Walmart MoneyCards (and funds loaded thereto) and Walmart MoneyCard Documentation,
except for Retailer Customer Information and Retailer Transaction Information which shall be
subject to the provisions of Section 8.2. If a Cardholder uses a Walmart MoneyCard to purchase
goods or services or obtain cash and there are not sufficient funds on the Walmart MoneyCard to pay
for the transaction, Bank shall be entitled to receive all payments by the Cardholder for such
transaction.
1.7 Ownership of Sales Documentation.
Retailer shall be the sole and exclusive owner of all sales receipts, register receipt tapes, and
other invoices or documentation evidencing a Cardholder debit transaction, and any
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adjustments thereto, at any Store, to the extent originated by Retailer in the ordinary course
of its business.
1.8 Operation of Terminals.
Retailer shall maintain and operate the Terminals according to the same standards with which
they are operated on the Effective Date; provided, however, that nothing herein
shall be deemed to require Retailer to replace or modify any Terminals outside of Retailer’s
ordinary course of business.
1.9 Promotional Materials.
Each Party shall submit to the other Parties for review and approval any and all advertising,
collateral, promotions and marketing programs, documents or materials with respect to the Program,
including, without limitation, materials sent to Cardholders in relation to the Load Program
(collectively, “Promotional Materials”) at least five (5) Business Days in advance of
public dissemination, which approval may not be unreasonably withheld or delayed. If a Party fails
to notify the other Parties of its decision with respect to proposed Promotional Materials within
such five (5) day period, the Parties seeking approval shall escalate the request to appropriate
personnel at the Party from whom a decision is sought until a response is received. A Party may not
publicly disseminate Promotional Materials that have not been approved by the other Parties.
Notwithstanding the foregoing, Green Dot shall not be required to obtain any such approvals with
respect to any Promotional Materials which are: (a) not sent to any Cardholder; (b) not related to
Retailer; or (c) are more particularly described in Section 4.2(b).
1.10 Network Providers.
(a) As of the Effective Date, [*] shall be the [*]. Retailer may replace the Network Provider
with any other Designated Network Provider, and, thereafter, replace the then-current Designated
Network Provider with any other Designated Network Provider, in each case, upon written request to
Bank. After the date on which Retailer replaces a Network Provider with a replacement Network
Provider pursuant to this Section 1.10, Retailer shall have no obligation to accept Walmart
MoneyCard transactions through the former Network Provider’s Network.
(b) If Retailer replaces a Network Provider pursuant to Section 1.10(a), Bank shall use
commercially reasonable efforts to issue Walmart MoneyCards with the replacement Network Provider
as promptly as practicable. In addition, Bank agrees to use commercially reasonable efforts to
enable the [*] within [*] months from the Effective Date, or as soon thereafter as practicable, and
Bank shall use commercially reasonable efforts to (i) enable the Walmart MoneyCard to be [*] in the
[*] and (ii) to make any designations as are necessary to allow Retailer to [*] Walmart MoneyCard
transactions through the [*], each within [*] months from the Effective Date, or as soon thereafter
as practicable.
(c) In addition, Bank agrees to [*] outstanding Walmart MoneyCards to a [*] at any time upon
written request of Retailer; provided, however, that Retailer shall pay all
reasonable, out-of-pocket costs and expenses incurred by Bank in [*] such Walmart MoneyCards from
[*], including the costs and expenses of [*] such Walmart MoneyCards and of [*] marketing, packaging and collateral materials.
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1.11 Appointment of Retailer as [*].
Retailer shall serve as the [*] of [*] at Participating Stores solely for the limited purposes
of marketing and distributing Temporary Walmart MoneyCards and collecting fees from Cardholders on
behalf of Bank in Participating Stores, as described more particularly in the
appointment agreement
attached as
Schedule 1.11 (“
Bank Appointment Agreement”). Bank shall take
commercially reasonable actions, and shall execute such documents, as may be necessary to register
such appointment, and/or to confirm exemption from licensing requirements, with state regulatory
authorities, in accordance with this Section 1.11. If [*] desires Bank to take any such action,
[*] shall submit a written request to Bank indicating the obligations of Bank with respect thereto,
and Bank’s obligation to take any such action shall be conditioned on [*] and Bank mutually
agreeing on [*] reimbursement of [*] for its reasonable, out-of-pocket costs and Bank’s
determination that it is not being requested to undertake material obligations or liabilities with
respect to such actions (or that [*] has provided Bank with adequate protections with respect
thereto).
1.12 Online Xxxx Payment Services and Online Debit Load Services.
(a) In connection with the Card Program, Bank shall offer Online Xxxx Payment Services [*] to
Cardholders. Bank and Retailer agree that such services shall be initially offered on behalf of
Bank by CheckFree Services Corporation (“CheckFree”), pursuant to the Online Services
Agreement, dated February 15, 2008, between GE Money Bank and CheckFree Services Corporation, in
the form acknowledged by Wal-Mart (the “Online Services Agreement”). Notwithstanding the
foregoing, only Bank (and not CheckFree or any successor service provider) may charge a Cardholder
a fee for an online xxxx payment service, which fee shall be subject to Retailer’s prior written
approval.
(b) Bank represents that, under the Online Services Agreement, Bank is obligated to pay a fee
in the amount of $[*] to Checkfree for each transaction completed by a Cardholder using the Online
Xxxx Payment Services. To the extent that [*] receives any rebate and/or other compensation from
CheckFree with respect to the fee described above after the Effective Date, (i) [*] shall certify
in writing to Bank [*] the amount of such rebates and/or other compensation on a monthly basis, and
(ii) [*] Commission [*] (as determined pursuant to Schedule 5.2) shall be decreased by the
amount of such rebates and/or compensation. The Parties agree to discuss in good faith whether the
Walmart Checkfree Agreement should be amended, extended, or combined with any agreement under which
either Bank or Green Dot is a party, to reflect the payment structure set forth in this Section
1.12(b).
(c) Bank shall provide Retailer with reasonable advance notice prior to making any proposed
changes to the Online Services Agreement. Bank shall not make any changes to the Online Services
Agreement which would reasonably be expected to have a material adverse impact on Retailer, without
the prior written consent of Retailer.
(d) Upon written notice to Retailer, Bank reserves the right to terminate the Online Services
Agreement (or any similar agreement with a replacement vendor) if: (i) CheckFree or the
replacement vendor, as applicable, fails to perform its obligations thereunder;
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or (ii) such termination is needed to comply with safe and sound banking practices, the
directions of a Governmental Authority, Applicable Law or Network Operating Regulations.
(e) Notwithstanding the provisions of this Section 1.12, after Bank’s receipt from, or
delivery to, CheckFree of a notice to terminate the Online Services Agreement, Bank and Retailer
shall use commercially reasonable efforts to transition the online xxxx payment services to a
mutually agreed upon replacement vendor on terms and conditions mutually agreed upon by Bank and
Retailer so as to avoid an interruption of Online Xxxx Payment Services; provided, that if
Bank and Retailer are unable to complete the transition to a replacement vendor prior to
termination of the Online Services Agreement, Bank shall not be obligated to offer Online Xxxx
Payment services at the Walmart MoneyCard Website until Bank and Retailer mutually agree upon a
replacement vendor and the terms and conditions on which the replacement vendor shall provide the
online xxxx payment services at the Walmart MoneyCard Website on behalf of Bank.
1.13 Suspension of Card Program.
(a) Notwithstanding anything else contained in this Agreement, Retailer shall have the right
to cease offering the Card Program and/or the Load Program with respect to Stores located in a
jurisdiction if: (i) Retailer determines on the advice of counsel that the Card Program and/or the
Load Program, as applicable, as then currently offered in such jurisdiction pursuant to this
Agreement (x) is reasonably likely to violate Applicable Law or Network Operating Regulations, or
(y) is reasonably likely to subject Retailer to adverse governmental action or adversely affect
Retailer’s reputation or its interactions with Retailer Customers, if continued in such
jurisdiction; or (ii) any action on the part of any Governmental Authority is reasonably likely to
materially and adversely affect the Participating Stores or their interactions with Retail
Customers. Retailer shall give the other Parties written notice if Retailer intends to exercise
its right under this Section 1.13 to cease offering the Program with respect to Participating
Stores located in a jurisdiction. The Parties shall meet within [*] of such notice to discuss how
to address Retailer’s concerns, and whether to suspend the Program within all affected
Participating Stores.
(b) If Retailer decides to suspend the Card Program and/or the Load Program pursuant to Section
1.13(a), Retailer shall effectuate such suspension within [*] of such decision, and the Parties
shall use commercially reasonable efforts to resume the Program at the affected Participating
Stores within [*] following the suspension; provided, that: (i) nothing in the Agreement
shall obligate a Party to agree to the resumption of the Program at affected Participating Stores
without its prior written consent; and (ii) if the Parties are unable to agree to the manner in
which the Program may be resumed within [*] after any Party first requests in writing that the
Parties negotiate, then, each Party shall have the right to terminate the Program as to the Participating Stores affected by the Applicable
Law, in which case such Stores shall no longer be Participating Stores, by providing at least [*]
prior written notice to the other Parties.
1.14 Additional Card Products.
Retailer shall have the right, subject to the consent of Bank and Green Dot to distribute
additional Card Products issued by the Bank and branded with the [*] name in one or
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more Participating Stores on the same commission and [*] structure described in Schedule
5.2. For the avoidance of doubt, nothing in this Section 1.14 shall be deemed to obligate
Retailer to sell additional Card Products, or [*] such Card Products in Participating Stores in [*]
Walmart MoneyCards.
1.15 [*] of the Card Program.
(a) The Parties shall use [*] ensure that Walmart MoneyCards continue to [*] by carrying [*]
features and capabilities, [*]. Bank and Green Dot shall, in consultation with Retailer, use
commercially reasonable efforts to maintain and enhance the technical and operational systems
required to support the Program in a manner that is [*] Competitive Card Products, taking into
consideration certain relevant factors such as the [*], and as otherwise agreed to by the Parties.
At each Program Management Committee meeting, Green Dot shall provide to Retailer [*] that Green
Dot is [*].
(b) Retailer shall receive [*] that are initiated by Retailer. Retailer shall receive [*].
Such [*] shall commence after the first date on which such [*] are made available to consumers
other than in a limited test. In the event that [*] claims to have initiated a certain [*]
independent of the other Party, the disputing Party shall provide supporting documentation
evidencing the initiation of such [*] by such Party. Each of Retailer and Green Dot agrees to use
good faith efforts to resolve any and all such disputes. The [*] set forth in this Section 1.15(b)
shall not apply to any feature that is offered as part of any [*] Card Product program at [*] that
such feature is added to the [*] pursuant to this Section 1.15(b).
ARTICLE II
TEMPORARY AND PERMANENT WALMART MONEYCARDS
2.1 Temporary Walmart MoneyCards.
Each individual who wants a Walmart MoneyCard must first obtain a Temporary Walmart MoneyCard at a
Participating Store, and then request Bank to activate the Temporary Walmart MoneyCard and issue a
Permanent Walmart MoneyCard by providing Bank with information required by Bank to verify whether the individual
satisfies the Activation Criteria. Temporary Walmart MoneyCards: (i) may be used after activation
until the later of issuance, if at all, of a Permanent Walmart MoneyCard, or use of all funds
initially loaded on the Temporary Walmart MoneyCard; (ii) may be used only in the United States;
(iii) will have a minimum initial load amount of $20.00; (iv) for loads in connection with
Retailer’s cashing of payroll checks and loads that are not in connection with such check cashing
transactions, will have maximum initial load amounts as provided in the Walmart MoneyCard Terms;
and (v) will have a daily Purchase limit as provided in the Walmart MoneyCard Terms. Retailer
shall offer and provide each Temporary Walmart MoneyCard to a Cardholder in packaging provided by
Bank that contains applicable contract terms and disclosures for the Walmart MoneyCard.
2.2 Activation and Issuance of Permanent Walmart MoneyCards.
(a) Bank shall decide whether to activate, suspend or terminate any Walmart MoneyCard based on
the Activation Criteria. Subject to the terms and conditions of this Agreement, with respect to
each individual who purchases a Temporary Walmart MoneyCard
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and who resides in the Program Territory and otherwise meets the Activation Criteria, Bank
will issue a Permanent Walmart MoneyCard, activate such individual’s Permanent Walmart MoneyCard,
and deactivate such Cardholder’s Temporary Walmart MoneyCard. Bank will deliver Permanent Walmart
MoneyCards to approved Cardholders by mail or as otherwise agreed by the Parties. Upon issuance
and activation of a Permanent Walmart MoneyCard, any balance on the Cardholder’s Temporary Walmart
MoneyCard will be transferred automatically to the Permanent Walmart MoneyCard and further use of
the Temporary Walmart MoneyCard will be disabled. Bank reserves the right to issue a Permanent
Walmart MoneyCard with a different Walmart MoneyCard number than the Temporary Walmart MoneyCard.
(b) In order to mitigate fraud exposure or for risk management purposes or as necessary to
comply with the requirements of the Network Provider, Applicable Law or Network Operating
Regulations, Bank, at its option and sole expense, may reissue Permanent Walmart MoneyCards to (i)
some or all Cardholders every eighteen (18) to thirty-six (36) months, in accordance with industry
standards or (ii) to any Cardholder at any time;
provided, however, that no Cardholder shall be assessed any fees in connection with any re-issuance not initiated by the
Cardholder pursuant to this subsection, and the Cardholder will have the same Retailer
Identification Number.
(c) Unless otherwise expressly permitted by Bank, Permanent Walmart MoneyCards: (i) will have
balance limits as provided in the Walmart MoneyCard Terms (the “Balance Limit”); (ii) may
be used internationally; (iii) will have a minimum initial load amount of $20.00; (iv) will have a
maximum daily load amount as provided in the Walmart MoneyCard Terms; (v) will have a daily cash
withdrawal limit as provided in the Walmart MoneyCard Terms; and (vi) will be reloadable. Bank and
Retailer shall follow the Operating Procedures for the Card Program designed to ensure that the
Balance Limit is not exceeded due to load transactions.
2.3 Types of Transactions and Loads.
(a) Walmart MoneyCards may be used in purchase and cash withdrawal transactions at merchants
(including Retailer) and ATMs participating in the systems of the Network Provider in accordance
with and subject to the provisions of the Cardholder Agreements, Network Operating Regulations,
Applicable Law and this Agreement. For the avoidance of doubt, Bank and Retailer acknowledge that
Bank will support “[*]” transactions at Participating Stores only to the extent that such
transactions presented to Bank through a Network Provider are permitted under the applicable
requirements of the Network Operating Regulations and Applicable Law, and do not exceed the
transaction amount limits or otherwise violate the provisions of the Cardholder Agreements;
provided, however, that Bank and Retailer shall use commercially reasonable efforts
to develop “[*]” alternatives in which transactions are [*] to Bank through a [*].
(b) Retailer will provide for balance inquiries on Walmart MoneyCards at Terminals, other than
those located in Lease Departments, as set forth in the Operating Procedures.
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(c) As more specifically described in this Agreement, Walmart MoneyCards may be loaded in the following ways: (i) POS Load of Temporary
Walmart MoneyCards at Participating Stores (Section 4.4); (ii) POS Load of Permanent Walmart
MoneyCards at certain GD Merchants, including at Participating Stores (Section 4.4); (iii) Purchase
of Reload Packs from GD Merchants, including at Participating Stores (Section 2.5) and subsequent
transfer of funds at the direction of Cardholder to Green Dot; (iv) Direct Deposit Loads of
Cardholder funds (Section 2.6(a)); and (v) Online Loads of Cardholder funds (Section 4.1). Except
as otherwise expressly provided in this Agreement, the [*] a Walmart MoneyCard shall not [*]
without the prior written agreement of the Parties.
2.4 Suspension or Termination of Walmart MoneyCards.
(a) Bank, in its sole discretion, may suspend or terminate any Walmart MoneyCard based on: (i)
a failure by a Cardholder to continue to meet the Activation Criteria; (ii) suspicious activity or
fraud with respect to the Walmart MoneyCard or by the Cardholder; or (iii) a negative balance on
the Walmart MoneyCard.
(b) Upon suspension or termination of a Permanent Walmart MoneyCard by Bank as set forth in
Section 2.4(a) and subject to Applicable Law and Network Operating Regulations, Bank shall permit
the Cardholder to continue to use the Permanent Walmart MoneyCard as a customer identification
card; provided, however, that if Bank has terminated the Permanent Walmart
MoneyCard, Bank shall not be required to replace the Permanent Walmart MoneyCard after the
expiration date of the Walmart MoneyCard, or provide any services in connection with that Permanent
Walmart MoneyCard; and provided, further, that Bank shall not continue to provide
PIN verification and other services related to the Retailer Customer Number unless Bank and
Retailer mutually agree in writing. If a Network Provider prohibits Bank from allowing Cardholders
to continue to use the Permanent Walmart MoneyCard as a customer identification card after
suspension or termination of the Walmart MoneyCard for use in purchase or cash withdrawal
transactions, Bank and Retailer will use their best efforts to negotiate a mutually acceptable
solution with the Network Provider to allow continued use of the Permanent Walmart MoneyCard as a
customer identification card. If Bank and Retailer are unable to negotiate such a solution with
the Network Provider, Bank will work in good faith to assist Retailer in reissuing customer
identification cards at [*] expense.
2.5 Reload Packs and POS Loads of the Walmart MoneyCards in GD Network.
(a) Bank and Green Dot shall maintain an arrangement under which: (i) [*] shall [*] of [*]; and
(ii) Cardholders may (x) [*] through [*], (y) reload [*] (as set forth in Section 1.2) or [*] through [*] at [*], and (z) [*] (as set
forth in Section 1.2) or [*] through purchase of [*] from [*]; provided that the Parties
acknowledge that not all GD Merchants will offer the operational capability for POS Loads.
Transactions in which a Cardholder purchases a Reload Pack or makes a POS Load in the GD Network
shall involve a customer relationship between the Cardholder and Green Dot to the extent provided
under Applicable Law.
(b) Retailer acknowledges that [*] and/or [*] (other than [*]) [*] for: (i) [*]; or (ii) [*]
at [*] (other than [*]).
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(c) Notwithstanding the foregoing, Bank reserves the right, upon thirty (30) days’ prior
written notice to Retailer, to terminate its obligation to allow Cardholders to load or reload
Walmart MoneyCards in the GD Network if continuation of such transactions presents a material risk
to Bank of substantial financial loss (e.g., in the case of Green Dot’s substantial failure to
settle such transactions with Bank) or substantial reputational harm (e.g., in the case of Green
Dot’s substantial failure to comply with Applicable Law). At any time after such written notice is
delivered to Retailer, if Bank or Retailer reasonably determines that continued performance
presents a material risk of substantial financial loss or reputational harm to itself, then
Retailer or Bank, as applicable, may suspend participation in the GD Network upon ten (10) days’
prior written notice to the other Party. Upon the effective date of such termination, loads to
Walmart MoneyCards and related services shall be provided by one or more parties selected by
Retailer and approved by Bank, provided that such approval shall not be unreasonably withheld or
delayed. If a replacement network is not chosen by Retailer and Bank, or Retailer and Bank have
not agreed to an implementation schedule for the chosen replacement network, prior to such
effective date of termination, then Bank and Retailer each shall have the right to terminate this
Agreement upon sixty (60) days’ prior written notice.
(d) Retailer may request in writing to Bank that the Walmart MoneyCard be reloadable outside of
Participating Stores in a reload network in addition to the GD Network (an “Additional
Network”) if (i) there are [*] and Retailer has provided the Parties with written notice
requesting an increase in the [*], and (ii) at least [*] have passed since Retailer has so
requested an [*] and there continues to be [*]. Upon Bank’s receipt of such a request from
Retailer for an Additional Network, Bank and Retailer shall [*] select and put in place an
Additional Network on terms and conditions that are acceptable to Bank and Retailer in their
reasonable discretion (such terms and conditions shall address, among other things, transmission of
applicable load data for the Walmart MoneyCards in the Additional Network). If Bank and Retailer
cannot locate or agree upon an acceptable Additional Network within [*], Bank and Retailer each
shall have the right to terminate this Agreement upon [*] prior written notice. For the avoidance of doubt, (i) nothing in this Section 2.5
shall obligate Bank to ensure that there are not [*] or affect the load networks in which Walmart
MoneyCards are loaded in Participating Stores, and (ii) at all times in which the Walmart MoneyCard
may be loaded and/or reloaded in the GD Network, Retailer and Bank shall continue to market the GD
Network as a [*] of the Walmart MoneyCards.
2.6 Additional Provisions Regarding Loads.
(a) Cardholders shall be able to load Permanent Walmart MoneyCards via direct deposit of
Cardholder funds initiated by the Cardholder’s employer or other source approved by Bank (each, a
“Direct Deposit Load”) in accordance with the Operating Procedures. Bank shall not impose
any charge or fee in connection with such Direct Deposit Loads.
(b) Bank agrees that all funds loaded on to each Walmart MoneyCard shall be a liability of
Bank and such funds shall be insured by the FDIC up to the maximum amount permitted for a single
depositor, in accordance with the provisions of the Federal Deposit Insurance Act (12 U.S.C. 1811
et seq.), and Bank shall take such actions and shall maintain such records as may
be necessary to maintain such insurance. As between Bank and the Cardholder, Bank shall load funds
to: (i) a Temporary Walmart MoneyCard when the Cardholder activates
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the card after Bank receives the relevant POS Data from Retailer in connection with providing
Intermediary Services; (ii) a Permanent Walmart MoneyCard in connection with a POS Load at Retailer
when Bank receives the relevant POS Load Data from Retailer in connection with providing
Intermediary Services; (iii) a Permanent Walmart MoneyCard in connection with a POS Load at a XX
Xxxxxxxx other than Retailer when Green Dot notifies Bank that the load transaction has been
completed; (iv) a Permanent Walmart MoneyCard in connection with a load through a Reload Pack Sale
when Green Dot notifies Bank that the Cardholder has directed Green Dot to use the proceeds of the
Reload Pack Sale to load the Permanent Walmart MoneyCard; and (v) a Permanent Walmart MoneyCard in
connection with an Online Load when the load transaction has been completed.
(c) Retailer hereby agrees that any [*] services offered by [*], including to Cardholders, is
separate and apart from any load to a Walmart MoneyCard and all other aspects of the Program, and
that [*] bears all risk, check collection responsibility and losses related to such [*] services,
including in any [*] transaction that precedes a load to a Walmart MoneyCard.
ARTICLE III
PROGRAM EXPENSES
3.1 General.
(a) Except as otherwise provided in this Agreement or expressly assumed by a Party in a
writing signed by such Party, each of the Parties shall be responsible for its own cost, fees and
expenses arising from or incurred in connection with the Program (“Program Expenses”).
(b) As between [*] and [*], [*] shall be responsible for Program Expenses associated with the
issuance and servicing of the Walmart MoneyCards, including, [*] OFAC screening and costs
associated with activating Walmart MoneyCards; provided, however, that [*] shall be
responsible for [*] that result from fraud, gross negligence or willful misconduct of [*] or its
employees that is facilitated by information or a device obtained by an employee in connection with his or her employment, unless the fraud occurred (x)
due to a known system flaw on the [*] systems, which was not corrected by [*] within thirty (30)
days after discovery, or (y) due to a system flaw on [*] system, which was known to [*] and [*]
failed to promptly notify [*]. [*] may invoice [*] for such costs, in which case, [*] will pay [*]
all undisputed invoiced amounts within thirty (30) days of receipt of the invoice; provided
that if the undisputed amount exceeds $100,000.00, [*] shall use commercially reasonable efforts to
pay such amount within ten (10) Business Days of receipt of the invoice, by electronic transfer of
immediately available funds to an account designated by [*]. [*] and [*] shall meet and negotiate
in good faith to resolve payment of any disputed amounts within sixty (60) days following [*]
receipt of the invoice, failing which [*] may exercise any rights available to it under Applicable
Law.
(c) [*] shall bear the cost of the [*] used by [*] prior to and in connection with this
Program.
(d) Program Expenses incurred after the Effective Date for modification of the design of the
Walmart MoneyCards or the design of Walmart MoneyCard Documentation used
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in the issuing or servicing of any Walmart MoneyCard, including changes to the colors, logos
or trademarks or other marks used therein, that are requested by a Party (other than changes
required by Applicable Law or Network Operating Regulations, for which Bank shall be responsible),
shall be borne by the Party making the request; provided, however, that the Parties
shall share mutually the cost of modifications that the Parties agree are: (i) necessary or
appropriate to correct or improve the Program; and (ii) not attributable to a Party’s failure to
perform its obligations under this Agreement.
(e) As between [*] and [*], [*] shall be responsible for Program Expenses associated with the
sale and servicing of the (i) Reload Packs and (ii) POS Loads and Online Loads, including all Load
Program fraud; provided, however, that [*] shall be responsible for all costs that
result from fraud, gross negligence or willful misconduct of [*] that is facilitated by [*], unless
the fraud occurred (x) due to a known system flaw on [*] systems, which was not corrected [*]
within thirty (30) days after discovery, or (y) due to a system flaw on [*] system, which was known
to [*] and [*] failed to promptly notify [*]. [*] may invoice [*] for such costs, in which case,
[*] will pay [*] all undisputed invoiced amounts within thirty (30) days of receipt of the invoice;
provided that if the undisputed amount exceeds $100,000.00, [*] shall use commercially
reasonable efforts to pay such amount within ten (10) Business Days of receipt of the invoice, by
electronic transfer of immediately available funds to an account designated by [*]. [*] and [*]
shall meet and negotiate in good faith to resolve payment of any disputed amounts within sixty (60)
days following [*] receipt of the invoice, failing which [*] may exercise any rights available to
it under Applicable Law.
ARTICLE IV
THE GD NETWORK AND LOAD PROGRAM
4.1 General.
Green Dot operates the Green Dot® Financial Network (the “GD Network”) in which: (i)
participating merchants (“GD Merchants”) process point-of-sale loads to stored value cards
and prepaid cards in transactions where such cards are swiped through electronic terminals
(“POS Loads”); (ii) at a cardholder’s direction, funds may be transmitted to stored value cards and prepaid cards from other financial accounts of the
cardholder via online transactions (“Online Loads”); and (iii) GD Merchants sell Reload
Packs that can be used by purchasers to transfer funds to stored value cards and prepaid cards, to
pay bills with participating billers, and to make transfers to other payees participating in the GD
Network (“Reload Pack Sales”). The Parties desire that Cardholders and other individuals
be able to participate in POS Loads and Reload Pack Sales in the GD Network at participating GD
Merchants as well as Online Loads, including in transactions at Retailer’s Participating Stores
involving a POS Load to a Temporary Walmart MoneyCard or a Permanent Walmart MoneyCard issued by
Bank.
4.2 Marketing Reload Packs.
(a) Green Dot hereby grants to Retailer a non-exclusive right to market, promote, distribute
and sell Reload Packs and POS Loads as a member of the GD Network. As a
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member of the GD Network, Retailer shall stock and sell Reload Packs at Participating Stores
in such quantities as Green Dot and Retailer may agree upon from time to time.
(b) Solely in connection with the marketing of POS Loads and Reload Packs, Retailer hereby
consents to Green Dot’s use of the name “Walmart”, and the listing of Participating Store
locations, on Green Dot’s website in order to direct consumers to GD Network locations;
provided, however, that each use of the name “Walmart” is subject to the prior
written approval of Retailer. Green Dot will not use the Retailer Marks, or modify the name
“Walmart”, without Retailer’s prior written consent.
4.3 Sale of Reload Packs.
(a) Green Dot shall provide Retailer with such amounts of Green Dot’s display, point of sale
materials, shelf-packaging, card mailers, inserts, marketing and promotional materials for Reload
Packs as Green Dot and Retailer shall agree upon from time to time in writing (“Load Program
Promotional Materials”). The cost of the Load Program Promotional Materials shall be borne by
[*] except to the extent paid for from the Marketing Fund as mutually agreed by Retailer and Green
Dot in writing (e-mail will suffice). [*] will be responsible for payment of all costs associated
with manufacturing, printing, and delivering Reload Packs. If Retailer develops or designs its own
marketing materials for the sale or promotion of Reload Packs or the GD Network, Retailer agrees
that all marketing materials developed by it or otherwise containing the trade name, trademarks or
other intellectual property rights of Green Dot, or any payment association, must be approved in
writing by Green Dot prior to use, such approval not to be unreasonably withheld. Subject to
Section 4.2(b), Green Dot shall not be required to obtain Retailer’s approval for any Load Program
Promotional Materials for the sale of Reload Packs at XX Xxxxxxxx locations other than
Participating Stores.
(b) Retailer shall sell Reload Packs in Participating Stores, and shall [*] ([*]) to Green Dot.
Retailer may sell Reload Packs only for cash (including [*]) or by way of debit card payment. [*]
bears [*] with [*]. Green Dot shall be solely responsible for remitting funds to the appropriate
Green Dot payees, including Bank in the case
of a Walmart MoneyCard load.
(c) Green Dot shall [*] a commission on the sale of all Reload Packs by Retailer during the
preceding month, in accordance with Schedule 4.3(c) (“Reload Pack Commissions”).
4.4 POS Loads.
(a) All POS Loads and Reload Pack Sales at Participating Stores, and all Online Loads, shall
be money transfers in the GD Network. Reload Pack Sales and POS Loads at Participating Stores
shall be conducted in accordance with the Operating Procedures for the Load Program, as may be
revised from time to time by mutual agreement of the Parties. A current set of such Operating
Procedures for the Load Program are attached hereto as Schedule 4.4(a). In the event of a
conflict between the provisions of this Agreement and the provisions of the Operating Procedures
for the Load Program, the provisions of this Agreement shall prevail. The Parties shall review
such procedures every six (6) months in connection with an overall review of the Program and the
Load Program.
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(b) Subject to the terms of this Agreement, Bank shall establish and charge a fee to the
Cardholder for the issuance of a Temporary Walmart MoneyCard, and for a POS Load to a Walmart
MoneyCard at a Participating Store, and shall be solely entitled to receive such fees from a
Cardholder. No Party shall charge a fee to a Cardholder in connection with a POS Load to a
Temporary Walmart MoneyCard, and Retailer and Green Dot shall not charge a fee to a Cardholder in
connection with a POS Load to a Permanent Walmart MoneyCard at a Participating Store. Retailer
shall collect the amount of any POS Loads of the Walmart MoneyCards at a Participating Store,
together with related fees imposed by Bank for the issuance of a Temporary Walmart MoneyCard or a
POS Load to a Walmart MoneyCard, and settle the same with Green Dot pursuant to Article VI.
(c) Retailer shall become obligated to settle with Green Dot the amount of any POS Load at a
Participating Store and the related fees imposed by Bank or Green Dot in the transaction upon
authorization of the transaction. Bank shall be responsible for obtaining settlement from Green Dot
for POS Loads at Participating Stores and related Bank fees with respect to Walmart MoneyCards.
Bank also shall be responsible for the compensation (if any) to Green Dot for Cardholder’s use of
the GD Network for POS Loads to Walmart MoneyCards.
(d) [*] shall pay [*] a commission for each POS Load at a Participating Store to a prepaid
card or stored value card other than a Walmart MoneyCard as set forth in Schedule 4.4(d).
[*] shall have no responsibility for paying [*] for any charges imposed by [*] on [*] for
Cardholders’ use of the GD Network in POS Loads; provided, however, that the
foregoing shall not relieve [*] of its settlement obligations under this Agreement for collection
of fees imposed by [*] in connection with Reload Pack Sales.
4.5 Appointment of Retailer as Green Dot’s Limited Agent.
[*] shall serve as the [*] of [*] solely for the limited purpose of: (i) marketing and selling Reload Packs at Participating Stores and remitting
Reload Pack Funds to Green Dot; (ii) remitting POS Load Funds to Green Dot in connection with POS
Loads at Participating Stores; and (iii) performing such related services as Green Dot and Retailer
may agree upon from time to time, as described more particularly in this Agreement and in the
appointment agreement attached as
Schedule 4.5 (“
Green Dot Appointment Agreement”).
Green Dot covenants that for purposes of Retailer’s compliance with Applicable Law in connection
with its activities as an agent of Green Dot, that Green Dot shall instruct Retailer, in writing,
with respect to Retailer’s compliance obligations under the money transmission laws, rules or
regulations, or interpretations thereof, applicable to Retailer in each of the jurisdictions in
which Retailer serves as the agent of Green Dot (“
Written Procedures”). Green Dot shall
provide Retailer with an updated copy of the Written Procedures within ninety (90) days of the
Effective Date. In the event of a conflict between the provisions of this Agreement and the
provisions of the Green Dot
Appointment Agreement, the provisions of this Agreement shall prevail.
Green Dot shall take such actions, and shall execute such documents, as may be necessary to
register such appointment with state regulatory authorities and/or to qualify Retailer for
exemptions under applicable licensing statutes and regulations. Retailer shall transmit to Bank the
GD Network Data and the GD Network Funds in an accurate, timely and complete manner and in
accordance with the provisions of this Agreement.
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4.6 Notice of Certain Green Dot Conditions.
Green Dot shall promptly notify Retailer if, for any six (6)-month period, Green Dot’s
Interest Coverage Ratio is 2:1 or less.
4.7 Representations and Warranties.
In order to induce the other Parties to enter into this Agreement and participate in the
Program, each of Green Dot and Retailer, as applicable, makes the following representations and
warranties to the other as of the Effective Date and at all times thereafter, with the exception of
the representation in Section 4.7(f), which is made on the Effective Date:
(a)
Corporate Existence. Retailer or Green Dot, as the case may be, represents and
warrants that it: (i) (x) with respect to Retailer, is a corporation or limited partnership, as
the case may be, duly organized, validly existing, and in good standing under the laws of, in the
case of Wal-Mart Stores, Inc., the state of
Delaware; in the case of Wal-Mart Stores Texas L.P., in
the state of Texas; in the case of Wal-Mart Louisiana, LLC, in the state of
Delaware; in the case
of Wal-Mart Stores Arkansas, LLC, the state of Arkansas; and in the case of Wal-Mart Stores East,
L.P., the state of
Delaware, and (y) with respect to Green Dot, is a
Delaware corporation duly
organized, validly existing, and in good standing; (ii) is duly qualified and in good standing
under the laws of each jurisdiction where its ownership or lease of property or the conduct of its
businesses require such qualification, except to the extent the failure to be so qualified or in
good standing would not have a material adverse effect on its ability to conduct the Program; (iii)
has the requisite corporate power and authority and the legal right to own and operate its
properties, to lease the properties it operates under lease, and to conduct its businesses as now
conducted and hereafter contemplated to be conducted; (iv) has all necessary licenses, permits,
consents, or approvals from or by, has made all necessary notices to all Governmental Authorities
having jurisdiction in the states in which Participating Stores are located, to the extent required
for such current ownership and operation or as proposed to be conducted, except to the extent that
the failure to have any of the foregoing would not have a material adverse effect on its ability to
conduct the Program; and (v) is in compliance with its certificate of incorporation, bylaws and/or
other organizational documents.
(b) Corporate Power, Authorization; Enforceable Obligation. Retailer or Green Dot, as
the case may be, represents and warrants that the execution, delivery, and performance of the
Agreement and all instruments and documents to be delivered thereunder: (i) is within its corporate
power; (ii) has been duly authorized by all necessary or proper corporate action, including the
consent of shareholders where required; (iii) does not and will not contravene any provisions of
its certificate of incorporation, bylaws and/or other organizational documents; (iv) will not
violate any Applicable Law or Network Operating Regulations; (v) will not conflict with or result
in the breach of, or constitute a default under any indenture, mortgage, deed of trust, lease,
agreement, or other instrument to which it is a party or by which it or any of its assets or
property are bound; and (vi) does not require any filing or registration with, or the consent or
approval of, any Governmental Authority or any other Person which has not been made or obtained
previously. Each party further represents and warrants that the Agreement has been duly executed
and delivered and constitutes a legal, valid, and binding obligation enforceable against it in
accordance with its terms.
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(c) Solvency. Retailer or Green Dot, as the case may be, represents and warrants that
it is Solvent.
(d) No Conflicts. Retailer or Green Dot, as the case may be, represents and warrants
that it is not in default in any material respect of any material contract, lease, agreement, or
other instrument (including with respect to Retailer, any arrangements with third parties to sell
financial services of such third parties), to which it is a party nor has it received any notice of
default under any such material contract, agreement, lease or other instrument, other than defaults
which would not have a material adverse effect on its ability to conduct the Load Program.
(e) No Burdensome Restrictions. Retailer or Green Dot, as the case may be, represents
and warrants that no contract, lease, agreement, or other instrument to which it is a party or by
which it is bound materially and adversely affects its ability to conduct the Load Program.
(f) No Legal Restrictions. Retailer or Green Dot, as the case may be, represents and
warrants as of the Effective Date that no provision of Applicable Law materially and adversely
affects its ability to conduct the Load Program in the states in which Participating Stores are
located.
(g) Information Correct. Retailer or Green Dot, as the case may be, represents and
warrants that all information furnished by it to the other Party for purposes of or in connection
with the Agreement or any information hereafter so furnished, is true and correct in all material
respects and no such information omits to state a material fact necessary to make the information
so furnished not misleading. There is no fact known to it which it has not disclosed to the other
Party which could materially and adversely affect its financial condition, business property or
prospects.
(h) No Event of Default. Retailer or Green Dot, as the case may be, represents and
warrants that no Event of Default with respect to it has occurred and is continuing.
(i) Green Dot Marks. Green Dot: (i) is the owner of or has the right to use the XX
Xxxxx and all other intellectual property licensed by Green Dot to Retailer hereunder; and (ii) has
the right, power and authority to license to Retailer and authorized designees the use of the XX
Xxxxx and such property as set forth herein. Green Dot further represents and warrants that the
use of the XX Xxxxx and other intellectual property by said licensees as contemplated herein will
not violate any Applicable Law or Network Operating Regulations, or infringe upon the rights of any
third party.
(j) Retailer Marks. Retailer: (i) is the owner of or has the right to use the
Retailer Marks and all other intellectual property licensed by Retailer to Green Dot hereunder; and
(ii) has the right, power and authority to license to Green Dot and its Affiliates and authorized
designees the use of the Retailer Marks and such property as set forth herein. Retailer further
represents and warrants that the use of the Retailer Marks and other intellectual property
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by said licensees as contemplated herein will not violate any Applicable Law or Network
Operating Regulations, or infringe upon the rights of any third party.
(k) Data Storage and PCI Compliance. To the extent that Green Dot stores any Nonpublic
Personal Information or Program Information in connection with this Agreement, such information is
stored solely at locations within the United States, unless otherwise permitted by the other
Parties. Green Dot further represents and warrants that it and its vendors will at all times during
the Term of this Agreement comply with any PCI Standards on the handling or storage of data that
may be established by applicable Network Providers to the extent such requirements apply to the
activities of Green Dot (or its vendors) with respect to the Program.
(l) Compliance with Law. Green Dot represents and warrants that: (i) all Reload
Packs and POS Loads, and all related documentation, terms (including fees assessed by Green Dot),
and disclosures comply with Applicable Law; and (ii) the GD Network, and Green Dot’s operation
thereof, comply with Applicable Law.
4.8 Indemnification.
(a) Green Dot agrees to protect, indemnify, and hold harmless Retailer, its Affiliates, and
the shareholders, employees, officers, and directors of each of Retailer and its Affiliates, from
and against any and all Indemnified Losses arising out of, connected with or resulting from, or
arising out of, connected with or resulting from, a complaint, claim or action which alleges:
(i) (A) the failure of any GD Network documentation, packaging or advertisements
(including, without limitation, Reload Pack documentation, packaging and advertisements) or
the Operating Procedures for the Load Program to comply with Applicable Law, or the failure
of Green Dot or its agents or independent contractors, if any, to comply with Applicable Law
in the exercise of Green Dot’s rights or the performance of Green Dot’s obligations set
forth in this Agreement, (B) the failure by Green Dot, or its agents or independent
contractors, if any, to comply with its obligations under this Agreement with respect to the
Reload Packs, POS Loads and Online Loads, or the Load Program; and (C) claims related to any
credit or other products and services, including any documentation related thereto (other
than those related to the Program), offered or sold by Green Dot, or its agents and
independent contractors (including GD Merchants other than Retailer), to Cardholders;
(ii) any transaction, contract, understanding, promise, representation or relationship,
actual, asserted, or alleged, between Green Dot and any Cardholder or any holder of a stored
value or prepaid card loaded through the GD Network (a “GD Network Participant”)
relating to a Reload Pack, a POS Load (including Online Loads) at a Participating Store or
the Program;
(iii) any breach by Green Dot or its employees, agents or independent contractors of
any of the terms, covenants, representations, warranties, or other provisions contained (A)
in this Agreement with respect to the Load Program, a Reload Pack, a POS Load (including
Online Loads), or the GD Network, (B) in the Green Dot
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Appointment Agreement, (C) in the Operating Procedures for the Load Program, or (D) in
any other instrument or document delivered by Green Dot to Retailer in connection herewith
or therewith;
(iv) any other act, or omission where there was a duty to act by Green Dot or its
employees, officers, directors, shareholders, agents or licensees or any independent
contractors hired by Green Dot, relating to a Walmart MoneyCard, a Reload Pack, a POS Load
(including Online Loads) or the Load Program;
(v) the failure of Green Dot to comply with any Applicable Law or Network Operating
Regulations;
(vi) any and all advertising, promotions and marketing programs, documents or materials
conducted by or on behalf of Green Dot, other than references or descriptions of the Reload
Packs or POS Loads (including Online Loads) which have been approved in writing by Retailer
prior to their use; or
(vii) infringement or misappropriation of the Intellectual Property rights of any third
party in connection with use of the Green Dot Technology, Green Dot Owned Modifications,
Green Dot Created Technology or Green Dot IVR as permitted by, or used to provide services,
in the Load Program;
provided that in no event shall (A) Green Dot be obligated to indemnify Retailer under this
Section 4.8(a) against any Indemnified Losses which result from the willful or negligent acts or
omissions of Retailer, or (B) Retailer be considered an agent or independent contractor of Green
Dot for purposes of determining Green Dot’s indemnity obligations for the conduct of Green Dot’s
agents or independent contractors.
(b) Retailer agrees to protect, indemnify, and hold harmless Green Dot, its Affiliates, and
the shareholders, employees, officers, and directors of each of them, from and against any and all
Indemnified Losses arising out of, connected with or resulting from, or arising out of, connected
with or resulting from a complaint which alleges:
(i) any false or misleading representation by Retailer to a Cardholder or GD Network
Participant relating to the Program or a Reload Pack or a POS Load (including Online Loads);
(ii) any other act, or omission where there was a duty to act by Retailer or its
employees, officers, directors, shareholders, agents or licensees or any independent
contractors hired by Retailer, relating to a Walmart MoneyCard, a Reload Pack, a POS Load
(including Online Loads) or the Load Program, provided, however, that any
fraud described in Section 3.1(e) shall be governed by such Section;
(iii) any breach by Retailer or any of its employees, agents or independent contractors
of any of the terms, covenants, representations, warranties, or other provisions contained
in this Agreement with respect to the Load Program, a Reload Pack, a POS Load (including
Online Loads), or the GD Network, the Green Dot Appointment
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Agreement, the Operating Procedures for the Load Program or any other instrument or
document delivered by Retailer to Green Dot in connection herewith or therewith;
(iv) the failure by Retailer to comply with any Applicable Law or Network Operating
Regulations;
(v) any and all advertising, promotions and marketing programs, documents or materials
conducted by or on behalf of Retailer, other than references or descriptions of POS Loads
(including Online Loads) which have been approved in writing by Green Dot prior to their
use; or
(vi) infringement or misappropriation of the Intellectual Property rights of any third
party in respect of the Retailer Technology, Retailer Owned Modifications or Retailer
Created Technology;
provided that in no event shall (A) Retailer be obligated to indemnify Green Dot under this
Section 4.8(b) against any Indemnified Losses which result from the willful or negligent acts or
omissions of Green Dot, or (B) Green Dot be considered an agent or independent contractor of
Retailer for purposes of determining Retailer’s indemnity obligations for the conduct of Retailer’s
agents or independent contractors.
(c) Notice. Green Dot and Retailer shall promptly notify the other of any claim,
demand, suit or threat of suit of which it becomes aware (except with respect to a threat of suit
either party might institute against the other) which may give rise to a right of indemnification
pursuant to this Agreement; provided that failure to provide such notice shall not affect
the obligations of the Party from whom indemnification is sought, except to the extent that the
indemnifying Party shall have been materially prejudiced by such failure. The indemnifying Party
will be entitled to participate in the settlement or defense thereof and, if the indemnifying party
elects, to take over and control the settlement or defense thereof with counsel satisfactory to the
indemnified Party. In any case, the indemnifying Party and the indemnified Party shall cooperate
(at no cost to the indemnified Party) in the settlement or defense or any such claim, demand, suit
or proceeding.
4.9 Communication with Cardholders.
Green Dot shall not communicate with Cardholders using Green Dot’s name or on its own behalf
in connection with the Card Program or POS Loads (including Online Loads) without the prior written
approval of Bank and Retailer; provided, however, that Green Dot will communicate
with Cardholders only in its own name with respect to the GD Network including, with respect to the
Green Dot IVR used in connection with the Load Program, the web based activation of Reload Packs
and POS Loads (including Online Loads) and the GD Network “store locator.”
4.10 Intermediary Services.
(a) Bank agrees to serve in the limited capacity as intermediary for transmitting between
Retailer and Green Dot: (i) data regarding Reload Pack Sales by Retailer (“Reload Pack
Data”), and funds relating to such sales (“Reload Pack Funds”); (ii) data
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regarding POS Loads at Retailer’s Participating Stores (“POS Load Data”) and funds
relating to such POS Loads at Participating Stores (“POS Load Funds”); (iii) data regarding
GD Card sales by Retailer (“GD Card Data”), and funds relating to such sales (“GD Card
Funds”); (iv) the Daily Report described in Section 6.1; and (v) commissions as described in
Section 6.3, in each case in accordance with the procedures agreed upon from time to time in
writing by the Parties. The foregoing transmission of Reload Pack Data, POS Load Data, and GD Card
Data (collectively, “GD Network Data”), Reload Pack Funds, POS Load Funds, and GD Card
Funds (collectively, “GD Network Funds”), and such commissions is sometimes referred to
herein as the “Intermediary Services,” and shall be integrated into the systems of the
Parties in a manner mutually agreed upon by the Parties to reduce administrative burdens on
Retailer.
(b) Except as expressly provided in this Agreement, Bank’s sole obligation with respect to Retailer’s participation in GD Network transactions shall
be to transmit GD Network Data and GD Network Funds between Retailer and Green Dot in an accurate,
timely and complete manner and in accordance with the provisions of this Agreement. Bank shall not
be responsible for the accuracy or completeness of GD Network Data received from Retailer or Green
Dot or for the payment of amounts owing between Retailer and Green Dot with respect to Reload Pack
Sales or POS Loads at Participating Stores to the extent that such amounts are incorrect or not
received by Bank from Retailer. Retailer shall have no obligation to compensate Bank for providing
Intermediary Services.
(c) Notwithstanding the foregoing, Bank may terminate providing Intermediary Services if
continuation of providing such services presents a material risk to Bank of substantial loss (e.g.,
in connection with material settlement failure by Green Dot) or substantial reputational harm
(e.g., in connection with failure of Green Dot to comply with Applicable Law). Upon the effective
date of such termination, the Intermediary Services shall be provided by one or more parties
selected by Retailer and approved by Bank, provided that such approval shall not be unreasonably
withheld or delayed. If Bank does not grant its approval prior to the date on which it ceases to
provide Intermediary Services, then Bank and Retailer each shall have the right to terminate this
Agreement upon sixty (60) days’ prior written notice, pursuant to Section 15.3.
(d) Notwithstanding anything in this Agreement to the contrary, Retailer at any time may
establish a direct connection between Retailer and Green Dot so that Bank is no longer required to
provide such Intermediary Services. Upon completion of such connection and with the prior written
approval of Retailer, Green Dot may terminate the Intermediary Services from Bank upon sixty (60)
days’ prior written notice.
4.11 Emergency Suspension.
(a) In the event of an immediate regulatory change or a governmental action which, in Green
Dot’s commercially reasonable judgment, may necessitate a suspension of Reload Pack Sales or POS
Loads at Participating Stores in order to prevent a violation of Applicable Law, Green Dot shall
provide fax or electronic mail written notice to the other Parties, followed by a telephone
confirmation, describing the nature of the change or action. The Parties shall, within twenty-four
(24) hours, meet to discuss how to address such change or action and shall determine whether to
suspend Reload Pack Sales and POS Loads at Participating
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Stores within all affected Participating Stores. If the Parties decide to suspend sales of
Reload Packs and POS Loads at Participating Stores (an “Emergency Suspension Event”),
Retailer shall effectuate such suspension within twenty-four (24) hours of such decision, and the
Parties shall work together to determine a solution to permit the sale of Reload Packs and POS
Loads.
(b) Upon the occurrence of an Emergency Suspension Event, the Parties will use commercially
reasonable efforts to resume the Reload Pack Sales or POS Loads at the affected Participating
Stores within sixty (60) days from commencement of the Emergency Suspension Event. If the Parties
are unable to resume such sale of Reload Packs and/or POS Loads at Participating Stores during this
sixty (60) day period, after using commercially reasonable efforts to do so, the Parties shall meet
to determine in good faith the manner in which the Program will be modified with respect to the
sale of Reload Packs and/or POS Loads at Participating Stores, or alternatives to such Reload Pack
Sales and POS Loads, at the affected Participating Stores, while minimizing the risk of the actual
or potential violation of Applicable Law that gave rise to the Emergency Suspension Event;
provided, that: (i) nothing in the Agreement shall obligate a Party to agree to the
resumption of Reload Pack Sales or POS Loads at affected Participating Stores without its prior
written consent if the event giving rise to the Emergency Suspension Event continues; (ii) if the
Parties are unable to agree to the manner in which the Program will be so modified within sixty
(60) days after any one Party first requests in writing that the Parties negotiate, then each Party
shall have the right to terminate the Program as to the Participating Stores affected by the
Emergency Suspension Event, in which case such Stores shall no longer be Participating Stores, by
providing at least sixty (60) days’ prior written notice to the other Parties; and (iii) in the
event the Emergency Suspension Event ceases during the Term, the Parties will use commercially
reasonable efforts to resume the Reload Pack Sales or POS Loads at the affected Participating
Stores.
(c) Retailer will provide to Green Dot the name or names and twenty-four (24) hour contact
information for Retailer personnel with the authority and ability to immediately investigate and
take action with respect to a potential breach of security or fraud related to the Reload Pack
Sales or POS Loads at any Participating Store. Green Dot shall notify such contact(s) and Bank if
it, in its reasonable discretion, determines that a potential breach of security or event of fraud
has occurred or is occurring. Retailer’s emergency contact shall take immediate action to
investigate and remedy any such event.
4.12 Reporting.
Retailer shall receive monthly settlement statements and final reports, as well as such other
reports as Retailer reasonably may specify from time to time.
4.13 Retailer Obligations With Respect to POS Loads.
Notwithstanding anything to the contrary in this Agreement, Retailer shall [*] use the GD
Network to process POS Loads for Walmart MoneyCards and [*] to the extent that such cards are
loaded through POS Loads at Participating Stores as of the Effective Date, each of which is set
forth on Schedule 4.13; and, further, provided, that Retailer may terminate POS
Loads with respect to any [*] other than the Walmart MoneyCard within [*] Business Days of written
notice to Green Dot. For the avoidance of doubt, Retailer shall not be obligated to use
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the GD Network to process POS Loads on cards other than those on Schedule 4.13 and
Walmart MoneyCards. Retailer acknowledges that if Retailer does not accept POS Loads on [*], Green
Dot shall not be obligated to [*] as part of the GD Network.
ARTICLE V
RETAILER ACCEPTANCE OF WALMART MONEYCARDS; COMMISSIONS
5.1 Retailer Acceptance of Walmart MoneyCards.
Retailer will obtain authorization, settlement and other services relating to Retailer’s acceptance
of Walmart MoneyCards issued from the financial institution that provides Retailer such services in
connection with other prepaid cards participating in the systems operated by, among other Persons,
the Network Providers (“Network Acquirer”), and the terms and conditions on which Retailer
accepts and settles Walmart MoneyCards, and Retailer’s obligations with respect to any chargeback
or representment of such transactions, shall be governed exclusively by the applicable agreement
between Retailer and its Network Acquirer (“Acquirer Agreement”). At all times during this
Agreement, Retailer agrees to maintain an Acquirer Agreement with a Network Acquirer and to accept
Walmart MoneyCards issued by Bank in accordance with such Acquirer Agreement, except as set forth
in Section 1.10(a). Retailer shall be solely liable for performance of its obligations under the
Acquirer Agreement, including [*] of [*] and [*] by [*], provided that the foregoing shall not
relieve Bank or Green Dot from liability for breaching this Agreement. For avoidance of doubt,
nothing in this Agreement shall in any way [*] the manner in which [*] in which it [*] Walmart
MoneyCards (or other payment cards) [*] for goods or services or in [*] transactions as long as
Retailer complies with its obligations under this Agreement to accept Walmart MoneyCards.
5.2 Commissions.
In consideration for marketing and promoting the Program, and for marketing and distributing the
Temporary Walmart MoneyCards and POS Loads to Walmart MoneyCards on behalf of [*] in Participating
Stores, [*] shall [*] a commission in accordance with the provisions of Schedule 5.2
attached hereto.
ARTICLE VI
SETTLEMENT
6.1 Settlement Procedures.
(a) Retailer will transmit to Bank the GD Network Data in real time upon completion of the
applicable transaction at Retailer, and Bank will receive and promptly process such data to Green
Dot. On each Business Day, Bank (on behalf of Green Dot as part of the Intermediary Services) will
send Retailer a report (“Daily Report”) that contains, for the period since the last Daily
Report, the following information with respect to amounts that Retailer is obligated to settle with
Green Dot in the GD Network pursuant to this Agreement: (i) the gross aggregate amount of all GD
Network Funds; (ii) the aggregate gross amount of all Walmart MoneyCard Fees assessed by Bank in
connection with the issuance of Temporary Walmart MoneyCards or POS Loads to Permanent Walmart
MoneyCards at Participating Stores; and (iii)
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the aggregate gross amount of all fees imposed by Green Dot for the purchase of Reload Packs
from Retailer (the sum of (i), (ii) and (iii), the “Gross Settlement Amount”).
(b) Bank, on behalf of Green Dot and as part of the Intermediary Services, shall deliver to
Retailer the Daily Report for a Business Day, and any non-Business Days following the last Business
Day, by 9:00 a.m. Central Time [*]. Retailer will initiate the wire transfer for the Gross
Settlement Amount [*] later than 11:00 a.m. Central Time on the [*] after Retailer receives the
Daily Report (e.g., if Retailer receives the Daily Report [*], Retailer will initiate the wire on
[*]). All amounts payable under this Section 6.1 by Retailer to Bank shall be paid, net of any
sales or other taxes, in immediately available funds, via wire transfer initiated by Retailer to an
account maintained by Bank (as part of its Intermediary Services). On the [*] that Bank receives
such funds, Bank (as part of its Intermediary Services) will initiate a wire transfer, in the
amount of such funds received from Retailer, to an account established by Green Dot for settlement
of transactions in the GD Network.
(c) Within thirty (30) days of delivery of a Daily Report, any Party may deliver to the other
Party a request for adjustment to the amounts paid pursuant to the Daily Report and sufficient
documentation to support such adjustment. Bank, as part of the Intermediary Services, shall apply
any undisputed adjustment to a Daily Report within [*] of receipt of a request for adjustment from
Retailer or Green Dot, as applicable, or from delivery of a notice of adjustment to Retailer or
Green Dot. The Parties shall work together in good faith to resolve any disputes regarding
adjustments and to automate the adjustment process.
(d) Each [*], Bank shall send Retailer a report setting forth in reasonable detail all wire
transfer activities for the immediately preceding [*] (each, a “Wire Report”). The Wire
Report shall contain such details regarding transactions relating to the applicable wire transfer
activities to which the Parties may mutually agree. Bank shall use its commercially reasonable efforts to deliver to Retailer the Wire
Report for the immediately preceding [*] no later than the [*] of the [*] and must deliver to
Retailer such Wire Report no later than the [*] of the [*]. Bank shall transmit to Retailer, via
wire transfer, all amounts remaining on deposit with Bank under this Section 6.1(d).
(e) Payment by Retailer to Bank of any settlement amounts due Green Dot from Retailer under
this Agreement pursuant to this Section 6.1 shall satisfy Retailer’s obligations to Green Dot with
respect to such amounts.
6.2 Separateness.
The Program established under this Agreement and the Consumer Credit Card Program shall be
treated as separate, independent programs, and any transactions or information, payment of fees and
expenses and settlements communicated between Retailer and Bank shall be done on a separate basis
as between the two programs. The Program established by this Agreement (other than the
Intermediary Services) shall also be separate from the card program established by the Pilot.
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6.3 [*] Commissions.
No later than the fifteenth (15th) Business Day of each month, Green Dot shall pay
to [*] the Reload Pack Commissions for Reload Pack Sales and the [*] Commissions for POS Loads of
the Walmart MoneyCards, in each case, at Participating Stores, during the previous month. Retailer
acknowledges that Bank may, as part of the Intermediary Services, forward to Retailer on Green
Dot’s behalf, commissions [*] by Green Dot to [*]. [*] commissions by Bank and Green Dot shall be
accompanied by a statement of the transactions for which the commissions [*], as mutually agreed
upon by the Parties, and shall be made by [*] to the [*] by [*] in [*] to the [*] the commissions.
Bank and Green Dot shall be [*] commissions [*] with respect to any such commissions that arose
from [*] customers by Bank or Green Dot, respectively, within thirty (30) days following the date
of the Temporary Walmart MoneyCard issuance, Reload Pack Sale or POS Load at a Participating Store,
as applicable.
6.4 Other Payments.
A Party may invoice another Party monthly for all other amounts, if any, payable to it by such
other Party pursuant to this Agreement which are not otherwise paid in connection with the
settlement procedures in Section 6.1, other than amounts owed to pursuant to Article XVI, and for
which no payment date is provided herein, and the invoiced Party shall pay the other Party within
thirty (30) days after the date of receipt of such invoice. Any such payments shall be made by
wire transfer to an account designated in writing by the invoicing party from time to time.
ARTICLE VII
MARKETING FUND/PROGRAM PROMOTION
7.1 Marketing Fund.
(a) Each of Retailer and Bank shall contribute the greater of (x) [*] or (y) [*] of the
projected annual Program Revenue for certain Cardholder [*] each Program Year (“Marketing
Fund”).
(b) In order to promote the Program, Retailer and Bank will administer the Marketing Fund, as
mutually agreed by Retailer and Bank, pursuant to this Section 7.1; provided,
however, that such expenditures shall not be [*] by either Retailer or Bank but shall be
[*] as mutually agreed costs [*]. Prior to the beginning of each Program Year, Retailer and Bank
shall meet to plan Marketing Fund expenditures and set forth such expenditures in a written
collaborative plan prepared by Retailer and Bank no later than January 15th of each
Program Year (each such plan, a “Marketing Plan”). Retailer and Bank shall [*] use the
Marketing Fund in accordance with the Marketing Plan from the Program Year in which they are
committed. In the event that Retailer and Bank do not agree on the use of the Marketing Fund in
any given Program Year during the Term, any [*] of the Marketing Fund shall [*] in [*] Program
Years in promoting the Program as set forth in this Section 7.1; provided, however,
that upon the termination of this Agreement the cumulative amount of [*] Marketing Fund shall be
[*]. On a monthly basis, the Retailer Program Representative and the Bank Program Representative
shall
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adjust the forecast regarding use of the Marketing Fund and amend the Marketing Plan to
reflect any changes mutually agreed by Retailer and Bank.
(c) In the event that any portion of Retailer’s contribution to the Marketing Fund is used to
create a [*] of any Card Products, Retailer shall reduce its annual Marketing Fund commitment by
such amount and Bank shall [*] Retailer’s [*] by the same amount.
(d) Retailer and Bank agree that any shortfall in Marketing Fund funding for certain
Cardholder [*] shall be addressed in a mutually agreed upon manner.
(e) As an initial use of the Marketing Fund, during [*], up to [*] shall be used for the
purpose of implementing [*]; provided, however, Retailer and Bank agree that Bank
shall be responsible for funding any additional amounts required for the implementation of the [*]
in excess of [*] during [*].
(f) Subject to Section 7.1(b) and Section 15.4(e)(ii), the obligations of Retailer and Bank
with respect to funding the Marketing Fund shall cease as of the Agreement Termination Date.
7.2 Promotion of Program.
(a) Retailer agrees to promote the Program, including providing training to appropriate
employees regarding compliance with the Operating Procedures and the operation of Retailer’s
electronic communication system with Bank.
(b) Retailer, at its expense, shall display the Temporary Walmart MoneyCards in Participating
Stores in a [*] manner to promote the Program. Such expenses include, for example, costs
associated with [*] by products in stores. Unless the Parties otherwise agree in writing, in no
event shall [*], [*] or [*] be displayed or sold: (i) [*]; or (ii) [*]. Retailer will use good
faith efforts to provide materials to customers that are correct and that are the most recent
materials provided by Bank. No Walmart MoneyCard Documentation shall be publicly distributed or
disseminated without the prior written consent of Bank. Retailer may not, without Bank’s prior
written consent, use Bank’s name or logo type (or the name or logo type of any Affiliate of Bank)
in any advertisement, press release or promotional materials. Bank’s prior written approval of any
terms for any promotion is not intended to be and will not be construed to be an approval of any
materials used in advertising or solicitation participation in such promotions other than with
respect to such approved terms.
(c) Bank agrees to develop [*] for the [*] to be included in certain decline letters issued
under the Consumer Credit Card Program as the Parties may mutually agree upon. The cost of
producing such inserts shall be paid [*].
(d) Retailer will comply with the security procedures with respect to storage, display and
activation of Temporary Walmart MoneyCards as set forth in Schedule 7.2(d).
(e) The Parties agree that to the extent any [*] contributes funds to the Card Program, all such
funds shall belong to [*] and [*] shall have the right to use such funds for any purpose [*];
provided, however, that any [*] or any other funds that either [*] or [*] may receive
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from any [*] which are not specific to the Card Program shall not be covered by this Section
7.2(e).
ARTICLE VIII
PROGRAM INFORMATION
8.1 Privacy Matters.
(a) Subject to Section 8.2(j), but notwithstanding any other provision of this Agreement, the
Parties shall only use, maintain and disclose personally identifiable information collected in
connection with the Program about Cardholders, in their capacity as such, or Applicants for Walmart
MoneyCards (“Nonpublic Personal Information”) in compliance with the Act, the Regulations,
other Applicable Law or Network Operating Regulations, and in accordance with the Privacy Policy
governing the Program, attached as part of Schedule 1.5(d) (the “Privacy Policy”).
The term “Nonpublic Personal Information” shall include nonpublic personal information as such term
is defined in Title V, Subtitle A of the Xxxxx-Xxxxx-Xxxxxx Act, 15 U.S.C. 6801 et seq. (as it may
be amended from time to time, the “Act”) and the regulations issued by Bank’s regulator
pursuant to the Act (as the same may be amended from time to time, the “Regulations”).
Notwithstanding any other provision of this Agreement, the Parties shall not use, maintain or
disclose Nonpublic Personal Information in any manner which is not in accord with the Act,
Regulations, other Applicable Law (including applicable state laws), Network Operating Regulations
and the Privacy Policy. Bank agrees that it will not change the Privacy Policy to be more
restrictive as to information Bank shares with Retailer, or Retailer’s use of such information
shared, except to the extent Bank reasonably believes such change is required by Applicable Law or
Network Operating Regulations. Each Party will each ensure that persons to whom it transfers
Nonpublic Personal Information will use, maintain or disclose such information only in accordance
with the Act, the Regulations, other Applicable Law, Network Operating Regulations and the Privacy
Policy (it being understood that information transferred by Bank at Retailer’s request on
Retailer’s behalf will be considered transferred by Retailer and not by Bank). Retailer and Bank
will work together to revise the Privacy Policy and other documents as necessary to support the
opt-in system described in Section 8.1(c) below on the date that the system becomes operational.
(i) Retailer will be responsible for compliance with the provisions of this Article
VIII with respect to any third party to whom Nonpublic Personal Information is transferred
or made available by or solely on behalf of or for the benefit of Retailer, including such
information transferred or made available to a third party by Bank solely on Retailer’s
behalf, but excluding such information transferred or made available to Green Dot by
Retailer acting as Bank’s agent.
(ii) Bank will be responsible for compliance with the provisions of Article VIII of
this Agreement with respect to any third party to whom Nonpublic Personal Information is
transferred, other than Retailer, or made available by or solely on behalf of or for the
benefit of Bank, except where Bank is doing so solely on behalf of Retailer.
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(iii) In any situation where information is transferred to a third party on behalf of
or for the benefit of both Retailer and Bank, the Retailer and Bank shall agree in
advance prior to the transfer which of them will be responsible for the third party’s
compliance with Article VIII of this Agreement.
(iv) Green Dot shall not use, copy, sell, transfer, publish, disclose, display, or
otherwise make available Nonpublic Personal Information except as expressly permitted in
writing by Bank and Retailer.
(b) Each of Bank, Green Dot and Retailer represents and warrants that it is not currently
using or disclosing, and will not in the future use or disclose, Nonpublic Personal Information in
a manner, or for a purpose, not permitted under the Act, the Regulations, other Applicable Law,
Network Operating Regulations or the Privacy Policy.
(c) If Retailer wishes to receive, use or disclose Nonpublic Personal Information in a manner
or in connection with a program not clearly permitted under the then-current version of the Privacy
Policy, then Retailer shall first notify the Bank’s Vice President for Privacy (or other senior
privacy officer as may be designated by Bank from time to time), with a copy to Bank’s legal
counsel. Retailer shall not receive the Nonpublic Personal Information, or implement any such new
or intended use or disclosure of Nonpublic Personal Information until the Privacy Policy has been
revised and implemented as required by Applicable Law or Network Operating Regulations, or Bank has
informed Retailer, in writing, that revisions to the Privacy Policy are not required. For the
avoidance of doubt, Bank shall not in any event be obligated to make revisions to its Privacy
Policy, or to send any such revised Privacy Policy; provided that if Bank determines to do
so, [*] shall pay [*] associated with any such revised Privacy Policy. Notwithstanding anything to
the contrary in this Agreement, Bank shall cooperate with Retailer to develop a system to allow
each Applicant at the time of enrollment to opt-in to authorize disclosure of Nonpublic Personal
Information to Retailer and its service providers for such purposes as Retailer may request. Bank
shall provide an estimate of the cost to develop the opt-in system no later than six (6) months
after the Effective Date and shall begin to develop the opt-in system no later than thirty (30)
days after the Parties mutually agree on the cost estimate. Bank shall complete development of the
opt-in system no later than one (1) year after the date Bank begins to develop the opt-in system.
[*] shall pay for all reasonable costs incurred by Bank in the development and operation of the
opt-in system.
(d) The Parties shall each implement appropriate administrative, technical, and physical safeguards
to: (i) protect the security, confidentiality, and integrity of all Nonpublic Personal
Information, including Cardholder names, addresses, and Card numbers, in all cases in accordance
with the Act, the Regulations, Network Operating Regulations and other Applicable Law; (ii) ensure
against any anticipated threats or hazards to the security or integrity of Nonpublic Personal
Information; (iii) protect against unauthorized access to or use of Nonpublic Personal Information
or associated records which could result in substantial harm or inconvenience to any Cardholder or
Applicant; and (iv) ensure the proper disposal of Nonpublic Personal Information. Each Party shall
inform the other Parties as soon as possible of any security breach involving, or unauthorized
access to, Nonpublic Personal Information in the possession or control or such Party, including
Nonpublic Personal Information in the possession or control of such Party’s service providers. Such notification, if
to the Bank, shall be made to
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Bank’s Vice President for Privacy (or other senior privacy officer as
may be designated by Bank from time to time) with a copy to Bank’s legal counsel, and if to
Retailer to Retailer’s Director of
Information Security, and if to Green Dot to its Chief Information Security Officer, with a
copy to its General Counsel. The Party suffering the security breach shall pay all costs
associated with providing any notice to Cardholders or Applicants or others related to such breach
or unauthorized access, regardless of whether such notice is required by the Act, the Regulations,
Network Operating Regulations or other Applicable Law.
(e) Retailer will also ensure that any third party to whom Nonpublic Personal Information is
transferred or made available by or on behalf of Retailer signs a written contract with Retailer
(and in the case of any information transferred by Bank on Retailer’s behalf, also with Bank) in
which such third party agrees: (i) to restrict its use of Nonpublic Personal Information to the
use specified in the agreement between the Retailer and the third party (which use must be in
conjunction with Retailer’s permitted uses of the information); (ii) to comply with Applicable Law,
Network Operating Regulations and the Privacy Policy; and (iii) to implement and maintain
appropriate administrative, technical and physical safeguards to protect the security,
confidentiality and integrity of all Nonpublic Personal Information as provided with respect to
Retailer and Bank in Section 8.1(d) above. Furthermore, such third party must agree in writing to
notify Retailer as soon as possible of any security breach involving, or unauthorized access to,
Nonpublic Personal Information. Additionally, Retailer will only transfer or make available to such
third party such Nonpublic Personal Information as is reasonably necessary for the third party to
carry out its contemplated task.
(f) It is the intention of Retailer and Bank that they be able to use and share information as
broadly as possible as permitted by Applicable Law or Network Operating Regulations to xxxxxx their
relationships with customers, Cardholders and Applicants, while respecting and honoring their
privacy rights. Accordingly, notwithstanding the other provisions of this Agreement, neither Bank
nor Retailer (nor any of their respective Affiliates) shall, and none of them shall be obligated
to, take any action that any of them (or their respective Affiliates) believes in good faith would
violate, or is reasonably likely to cause any of them to violate, Applicable Law, Network Operating
Regulations or the Privacy Policy. Neither Bank nor Retailer (nor any of their respective
Affiliates) shall, and none of them shall be obligated to, take any action that causes Bank or
Retailer (or any of their respective Affiliates) to become a “consumer reporting agency” as such
term is defined in the federal Fair Credit Reporting Act or any similar entity under similar state
law.
(g) Each Party will indemnify, defend and hold harmless the other Parties from and against any
suits, actions, judgments, settlements, costs, expenses (including reasonable attorneys’ fees)
arising out of any breach by it of the provisions of this Article, or the activities, acts or
omissions of any third party to whom Nonpublic Personal Information is transferred or made
available as described in Section 8.1(a)(i), (ii) and (iii).
8.2 Ownership and Use of Cardholder Information and Retailer Customer Information.
(a) The Parties recognize that Cardholders are customers of both Retailer and Bank, and thus,
each such Party has certain ownership and use rights in the information relating
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to Cardholders.
The Parties further recognize that Cardholders are not customers of Green Dot with respect to the
Card Program.
(b) Bank and Retailer may each collect, and shall each own transaction information and related
transaction documentation pertaining to Walmart MoneyCard transactions occurring at Stores (such
information, the “Bank Transaction Information” and “Retailer Transaction
Information”, respectively). Except as set forth in this Section 8.2, Bank will be the sole
and exclusive owner of all other transaction information involving Walmart MoneyCards, including
transaction information and documentation pertaining to transactions occurring at locations other
than Stores (“Cardholder Information”). Bank will provide aggregate information to
Retailer upon request summarizing, on an aggregate level, transaction information occurring at
locations other than Stores. Retailer and Bank jointly own, to the extent permitted by Applicable
Law and Network Operating Regulations, the identification information (including names and
addresses) about Cardholders (“Identification Information”). The Cardholder Information,
the Identification Information and information derived therefrom, are collectively referred to as
“Program Information.”
(c) (i) Neither Bank nor its Affiliates, nor Retailer or its Affiliates, shall sell Program
Information except in connection with a sale or wind down of Walmart MoneyCards and their related
relationships with Cardholders (if any) as provided in Article XV; (ii) neither Bank nor its
Affiliates shall disclose or use Program Information except in connection with its administration
and operation of the Program, its exercise of its rights under this Agreement, or otherwise as
expressly provided in Sections 8.2(c) and 8.2(d); (iii) neither Bank nor its Affiliates may use or
disclose Program Information to market products and services of Bank, its Affiliates, or of third
parties, without Retailer’s prior written consent; (iv) without obligating the Parties to engage
in any cross-marketing efforts, Retailer and Green Dot agree to meet and use commercially
reasonable efforts to develop a mutually agreeable plan for the cross-marketing of complimentary
products and services to Cardholders; (v) notwithstanding anything to the contrary in this Section
8.2(c), Bank shall be entitled to: (1) disclose or use Program Information for internal business
modeling and any other non-marketing purposes; (2) disclose or use Program Information in
connection with the wind down or sale of the Walmart MoneyCards and their related relationships
with Cardholders (if any) as provided in Article XV; and (3) disclose Program Information to
consumer reporting agencies in accordance with the federal Fair Credit Reporting Act; (vi) Retailer
and its Affiliates, or Retailer and its Affiliates through their respective authorized agents and
independent contractors (including third party service providers), may disclose or use jointly
owned Identification Information: (1) to market the products and services of Retailer or any of
its Affiliates; (2) to market products and services (including check cashing, money transmission
services and other banking products and services) that are offered on behalf of Retailer or any of
its Affiliates by a third party service provider under contract with Retailer or its Affiliate, as
applicable; (3) in connection with the purchase of Walmart MoneyCards (if any) as provided in
Section 15.4; and (4) in connection with Retailer’s administration and operation of the Program and
the exercise of Retailer’s rights under this Agreement; provided, however, that
neither Retailer nor its Affiliates, nor their respective authorized agents, nor their independent
contractors may disclose or use Identification Information to offer stored value cards or debit
cards, except pursuant to a solicitation or offer: (x) which does not target Cardholders; and (y)
is not developed using Program Information (including whether the individual is a Cardholder or
not) other than Identification Information;
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(vii) Retailer may use Identification Information it
jointly owns for internal business modeling and other non-marketing purposes; and (viii) except as
expressly permitted by this Section
8.2(c), neither Retailer nor its Affiliates shall, without Bank’s prior written consent
disclose to any third party any Program Information.
(d) In addition to providing Retailer the Retailer Customer Information pursuant to its
obligations under Section 1.3, Bank will provide to Retailer, from time to time upon Retailer’s
request: (i) to the extent permitted by Applicable Law and Network Operating Regulations, names and
addresses (including, to the extent Bank has available, e-mail addresses) of Cardholders in
connection with the Program; and (ii) aggregate information and reports about Bank’s general
transaction and experience information about Cardholders in connection with the Program or in
connection with Program Purchases at Participating Stores. Bank also will provide to Retailer from
time to time, such information and reports concerning the Walmart MoneyCards (whether related to
Cardholder transactions and experiences at Non-Store Locations or otherwise) subject to any
applicable Cardholder opt-out choices, any restrictions set forth under the terms of the Privacy
Policy, and Network Provider’s policies and any restrictions contained in Applicable Law (such as
state exclusions) and Network Operating Regulations. Bank shall provide such financial information
regarding any calculation required to be made under this Agreement as Retailer may reasonably
request; provided that such information does not identify any individual Cardholder(s).
(e) Notwithstanding any provision in this Article VIII, Retailer and Bank will not disclose or
use any Program Information in any way that would breach or otherwise be inconsistent with
Retailer’s and Bank’s applicable privacy disclosures or that would conflict with or violate any
Applicable Law or Network Operating Regulations.
(f) Retailer and Bank shall consult with one another as privacy questions and concerns
relating to the Program arise.
(g) Notwithstanding anything to the contrary in this Section 8.2, neither Bank nor Retailer
shall have any obligation to provide the other with any information or data purchased by such party
from a third party to help analyze consumer characteristics; provided, however,
that nothing in this Section 8.2(g) shall permit either Bank or Retailer to otherwise not comply
with its obligations under this Section 8.2, and the purchasing party is the sole and exclusive
owner of any such information.
(h) Notwithstanding anything to the contrary in this Agreement, and for avoidance of doubt,
Bank shall have no obligation to disclose, and Retailer shall have no ownership interest in, any
information contained in the Cardholder Information or any information contained in the Program
Information which information Bank reasonably believes in good faith falls within the definition of
a “consumer report” as set forth in the Fair Credit Reporting Act.
(i) Upon written request or upon the Final Wind-Down Date, Retailer shall destroy or return to
Bank all Nonpublic Personal Information not owned by Retailer but in its possession or control.
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(j) Notwithstanding anything to the contrary in this Agreement, and for avoidance of doubt,
Retailer Customer Information is not deemed to be Nonpublic Personal
Information, Cardholder Information, Identification Information or Program Information.
Retailer owns all Retailer Customer Information, and may use and disclose Retailer Customer
Information at its sole discretion, subject only to Applicable Law and Network Operating
Regulations. Neither Retailer nor Retailer’s agents or independent contractors may use Retailer
Customer Information in a way that will have the effect of nullifying Retailer’s obligations under
the proviso following Section 8.2(c)(vi). Retailer shall be the sole and exclusive owner of the
Retailer Customer Number, and Bank may not use or disclose it to third parties except in connection
with the administration and operation of the Program. Both Bank and Retailer acknowledge that as
of the Effective Date, it is their respective current belief that Applicable Law and Network
Operating Regulations permit Retailer to own the Retailer Customer Information, and also permit
Bank, as Retailer’s agent, to collect, retain and disclose the Retailer Customer Information to
Retailer and Retailer’s designees.
(k) All information about a Retailer Customer provided by Retailer to Bank for purposes of
marketing the Card Program is referred to in this Agreement as “Retailer Marketing
Information.” Bank and Retailer agree that for purposes of the California “Shine the Light”
law (Cal. Civ. Code § 1798.83, as in effect from time to time) and other applicable privacy law,
Retailer and Bank shall be deemed to be jointly sponsoring the Card Program to Retailer’s
customers. Commencing with shipment of packaging reflecting the new pricing in Exhibit A
to Schedule 1.5(d)(iv) hereto, Bank shall add a statement, approved in advance by Retailer,
to terms and conditions accompanying such new Temporary Walmart MoneyCard packaging and other terms
and conditions, that Retailer discloses Retailer Marketing Information to Bank, and Bank receives
Retailer Marketing Information from Retailer, in connection with promoting the Walmart MoneyCard.
Notwithstanding any provision of this Agreement to the contrary, Bank shall keep all Retailer
Marketing Information confidential, and Bank may not use or disclose Retailer Marketing Information
for any purpose other than soliciting Retailer’s customers for a Walmart MoneyCard. Bank will also
ensure that any third party to whom Retailer Marketing Information is transferred or made available
by or on behalf of Bank, as permitted by this Section 8.2(k), enters into a written agreement with
Bank in which such third party agrees: (i) to restrict its use of Retailer Marketing Information
to the use specified in this Section 8.2(k); (ii) to comply with all Applicable Law, Network
Operating Regulations and Retailer’s privacy policy; and (iii) to implement and maintain
appropriate administrative, technical and physical safeguard to protect the security,
confidentiality and integrity of all Retailer Marketing Information. Upon the effective date of
termination of this Agreement or the date Retailer or its designee completes the purchase of
Walmart MoneyCards pursuant to Section 15.4, if applicable, Bank and any third party who receives
Retailer Marketing Information on behalf of Bank shall destroy all Retailer Marketing Information
or return it to Retailer. Without limiting the generality of the foregoing sentence, Bank, with
notice to Retailer, shall either return or dispose of Retailer Marketing Information promptly upon
the request of Retailer. Any disposal must ensure that Retailer Marketing Information is rendered
permanently unreadable and unrecoverable by reasonable means. Upon reasonable notice and if
requested by Retailer, Bank shall provide Retailer a certification by a member of Bank’s
information security department of compliance with this Section 8.2.
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8.3 License of Nonpublic Personal Information.
Green Dot shall have no right, title or interest in or to any Nonpublic Personal Information
of any Cardholder including, without limitation, Nonpublic Personal Information collected by Green
Dot in connection with POS Loads. Bank hereby grants to Green Dot a limited, non-exclusive,
non-assignable license within the United States to use Nonpublic Personal Information collected by
Green Dot in connection with POS Loads solely for the purpose of: (i) operating the Load Program
pursuant to this Agreement, including compliance with Applicable Law; and (ii) conducting internal
statistical analysis on a non-personally identifiable basis. In no event may Green Dot disclose
publicly or to any third party any Program Information, except as may be required by Applicable
Law.
8.4 Data Security.
(a) For purposes of this Section 8.4, the Parties agree that Green Dot shall be deemed a
service provider of Bank and Bank agrees to take all necessary steps to ensure Green Dot’s
compliance with the standards set forth in this Section 8.4 that apply to Bank.
(b) Bank specifically agrees to: (i) use up-to-date antivirus tools to remove known malicious
functionalities from any data transmitted to Retailer; (ii) use up-to-date antivirus tools to
prevent the transmission of attacks on Retailer via the network connections between Retailer and
the Bank; and (iii) prevent unauthorized access to Retailer’s systems via Bank’s networks and
access codes.
(c) Retailer specifically agrees to: (i) use up-to-date antivirus tools to remove known
malicious functionalities from any data transmitted to Bank; (ii) use up-to-date antivirus tools to
prevent the transmission of attacks on Bank via the network connections between Bank and Retailer;
and (iii) prevent unauthorized access to Bank’s systems via Retailer’s networks and access codes.
(d) Bank accepts full responsibility for adequately securing any Program Consumer Information
in its possession, and will hold Retailer harmless from any breach of such data from Bank’s systems
or any system of any service provider of Bank. Bank warrants that it is in compliance with the
Payment Card Industry Data Security Standards (“PCI Standards”) with respect to Program
Consumer Information. Further, Bank covenants that it shall comply with PCI Standards, including
any amendments thereto, during the Term.
(e) Retailer accepts full responsibility for adequately securing any Program Consumer
Information in its possession, and will hold Bank harmless from any breach of such data from
Retailer’s systems.
(f) In addition to the foregoing and any other provisions of this Agreement, Bank and Retailer
mutually agree, that immediately upon discovery or notification of any actual security breach or
reasonably suspected breach (i.e., unauthorized or improper access or use of customer data,
inclusive of lost or misplaced data) involving any information about Bank customers (where such
information is held by the Retailer or its agents, subcontractors or service providers) or about
Retailer’s customers (where such information is held by the Bank or its agents, subcontractors or
service providers), the breached Party shall notify the non-Breached
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Party of such breach. The breached Party shall also provide the non-breached Party with a
detailed description of the incident, the type of customer information that was the subject of the
security breach, inclusive of each specific data element, the identity of the affected customers,
and any other information the non-breached Party may request concerning the customers or the
details of the breach, as soon as such information can be collected or otherwise becomes available.
In close coordination with the non-breached Party, the breached Party agrees to take action
immediately, at its own expense, to investigate the incident and to identify, prevent and mitigate
the effects of any such security breach, and to carry out any recovery necessary to remedy the
impact, subject to any delay occasioned by law enforcement requests. While coordinating closely
with the non-breached Party, it remains the responsibility of the breached Party to provide an
appropriate notice to the customers affected if the circumstances of the unauthorized access lead
the non-breached Party to determine that such notice is required for business or reputational
reasons or by Applicable Law. The non-breached Party, in its sole discretion, may opt to give the
actual notice to the customer, in which event the costs of issuing such notice will be borne by the
breached Party. In the event notice is delayed due to law enforcement requests, then the breached
Party shall notify appropriate customers if and when the law enforcement entity advises that
notification will no longer interfere with such investigation. While Bank and Retailer will
coordinate as to the content of the customer notice, it should comply in all material respects with
the Interagency Guidance on Response Programs for Unauthorized Access to Customer Information and
Customer Notice (as published in Federal Register March 29, 2005) and any other Applicable Law.
(g) Bank shall treat Program Consumer Information with at least the level of security that
Bank applies to its own confidential information. No electronic transmissions of Program Consumer
Information may occur other than through a secure line or in encrypted form. Except for backup of
Program Consumer Information that Bank moves to a secondary disaster recovery site and/or an
offsite storage facility, and the sharing of information with merchants in support of payment
research, any physical removal of Program Consumer Information, irrespective of whether in
electronic or hard-copy form, should be processed according to appropriate administrative,
technical and physical security measures.
(h) Retailer shall treat Program Consumer Information with at least the level of security that
Retailer applies to its own confidential information. No electronic transmissions of Program
Consumer Information may occur other than through a secure line or in encrypted form. Except for
backup of Program Consumer Information that Retailer moves to a secondary disaster recovery site
and/or an offsite storage facility, and the sharing of information with merchants in support of
payment research, any physical removal of Program Consumer Information, irrespective of whether in
electronic or hard-copy form, should be processed according to appropriate administrative,
technical and physical security measures.
(i) Bank will provide Retailer’s legal department and Retailer’s information systems security
group copies of its own data privacy and security policies as they relate to the Program or Program
Consumer Information at the request of Retailer’s legal department.
(j) Retailer will provide Bank’s legal department and Bank’s information systems security
group copies of its own data privacy and security policies as they relate to the Program or Program
Consumer Information at the request of Bank’s legal department.
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(k) Without limiting Retailer’s rights under Section 12.6(c) and Section 12.6(d), Retailer,
once per Program Year for Bank and for each third party service provider, and otherwise upon
reasonable cause, may review the policies and procedures used by Bank and/or Bank’s third party
service providers that have access to Program Consumer Information (including, without limitation,
Green Dot) to protect such information. If such review occurs on the premises of Bank, Green Dot,
or any other service provider, such review shall occur during normal business hours with reasonable
advance notice based on the scope of the proposed review, in such a manner as to minimize
interference with the examined Party’s normal business operations. Bank and/or Green Dot, as
applicable, shall use commercially reasonable efforts to facilitate Retailer’s exercise of such
right (including obtaining any consents that may be necessary or desirable to avoid a breach of any
contractual obligations); provided, however, that in the event such consents may
not be secured from any third party service provider, Bank shall represent and warrant to Retailer
that such third party service provider maintains any Program Consumer Information that it has
access to at least as securely as Bank itself. The cost and expense of all such reviews shall be
expenses of [*]. After any such review, Retailer shall provide to Bank a report regarding any
findings. Retailer and Bank shall coordinate with Retailer’s ISD Group for the purpose of
developing an appropriate and reasonable remediation plan for any such findings (which plan shall
take into consideration any compensating controls), including a reasonable timeline for
implementation by Bank or Bank’s service provider, as applicable. The remediation plan shall be
subject to Retailer’s approval, which shall not be unreasonably withheld or delayed.
(l) Without limiting Bank’s rights under Section 12.6(c) and Section 12.6(d), Bank, once per
Program Year for Retailer and for each third party service provider, and otherwise upon reasonable
cause, may review the policies and procedures used by Retailer and/or Retailer’s third party
service providers that have access to Program Consumer Information to protect such information. If
such review occurs on the premises of Retailer or any of Retailer’s third party service providers,
such review shall occur during normal business hours with reasonable advance notice, in such a
manner as to minimize interference with the examined Party’s normal business operations. Retailer
shall use commercially reasonable efforts to facilitate Bank’s exercise of such right (including
obtaining any consents that may be necessary or desirable to avoid a breach of any contractual
obligations); provided, however, that in the event such consents may not be secured
from any third party service provider, Retailer shall represent and warrant to Bank that such third
party service provider maintains any Program Consumer Information that it has access to at least as
securely as Retailer itself. The cost and expense of all such reviews shall be expenses of [*]. After any such review,
Bank shall provide to Retailer a report regarding any findings. Retailer shall coordinate with
Bank for the purpose of developing an appropriate remediation plan for any such findings (which
plan shall take into consideration any compensating controls), including a reasonable timeline for
implementation by Retailer or Retailer’s service provider, as applicable. The remediation plan
shall be subject to Bank’s approval, which shall not be unreasonably withheld or delayed.
(i) Bank shall maintain training programs to ensure that its employees, and any others
acting on its behalf, are aware of and adhere to Bank’s information security program
applicable to Program Consumer Information. Retailer shall maintain training programs to
ensure that its employees, and any others acting on its behalf, are aware of
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and adhere to Retailer’s information security program applicable to Program Consumer
Information.
(ii) Bank shall ensure that any third party (including Green Dot) authorized to perform
any Bank services under this Agreement shall maintain an information security program
applicable to Program Consumer Information that provides an equivalent or better level of
security than the information security program that Bank maintains for such information.
Retailer shall ensure that any third party authorized to perform any Retailer services under
this Agreement shall maintain an information security program applicable to Program Consumer
Information that provides an equivalent or better level of security than the information
security program that Retailer maintains for such information.
(iii) Green Dot shall maintain training programs to ensure that its employees and any
others acting on its behalf are aware of and adhere to Bank’s information security program
applicable to Program Consumer Information.
(m) Each of Bank and Retailer agree that any physical removal of Program Consumer Information
from the facilities of Retailer or the facilities of Bank or its authorized third party service
provider(s), irrespective of whether in electronic or hard-copy form, shall be conducted only
according to industry best practices, which at a minimum include full encryption of any and all
mobile media. Without limiting the generality of the foregoing, each of Bank and Retailer agree
that no unencrypted Program Consumer Information shall be stored, transported or kept on a laptop
or any other mobile device, including USB or “thumb drives”, and all electronic data transfers must
be via secure FTP and/or in approved encrypted form.
ARTICLE IX
CARDHOLDER SERVICES
9.1 Cardholder Website.
Bank shall provide a website to enable Cardholders to activate Walmart MoneyCards, to pay
bills online, to view balances of Walmart MoneyCards, purchase history and any additional
information agreed to by the Parties, and to provide such other services or functionalities as the
Parties may agree upon from time to time. Subject to Retailer’s review and approval from time to
time at Retailer’s reasonable request, Bank shall have sole responsibility for developing and
maintaining the security for such website, operated under the domain name xxx.xxxxxxxxxxxxxxxx.xxx
(the “Walmart MoneyCard Website”). All aspects of the Walmart MoneyCard Website shall comply with
the Xxx-Xxxx.xxx style guide provided to Bank from time to time. The registration of the domain
name xxx.xxxxxxxxxxxxxxxx.xxx belongs to Retailer. Without limiting the generality of the
foregoing, Bank agrees that the Walmart MoneyCard Website will comply with the PCI Standards, as
provided in Section 8.4, and that Bank is responsible for any payment card data in its possession
or control.
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9.2 Dedicated Personnel.
Commencing on the Effective Date and continuing throughout the Term, Green Dot shall maintain at
least [*] dedicated to manage the overall profitability, performance and reporting for the Load Program.
9.3 Service Levels and Super Service Levels.
(a) Bank shall provide Cardholders IVR and live customer service calls with respect to the
Card Program during the hours of operation and at the service level targets set forth in
Schedule 9.3(a) (the “Service Levels”). For the avoidance of doubt, Retailer’s [*]
remedies with respect to a failure by Bank to meet such Service Levels are described in Section
15.3(f).
(b) Bank shall provide Retailer with the additional service levels set forth as such in
Schedule 9.3(b) attached hereto (each such additional service level, a “Super Service
Level”). For the avoidance of doubt, Retailer’s sole remedies with respect to a failure by
Bank to meet such Super Service Levels are described in Sections 9.3(c) and 9.3(d).
(c) Bank shall pay a penalty for the failure to meet the default level with respect to any Super
Service Level (unless the failure is due to an act or a failure to act by Retailer). Such penalty
shall be [*] for the first failure in any rolling [*] calendar months to meet the applicable
default level, [*] for the second failure in any rolling [*] calendar months to meet the applicable
default level and [*] for the third failure and each subsequent failure in any rolling [*] calendar
months to meet the applicable default level (each such penalty, an “SLA Penalty”). Due to
the interdependency of the Super Service Levels, only one SLA Penalty shall be payable with respect to performance in any calendar month, whether Bank fails
to meet one or both of the Super Service Levels in that month. In addition, failure to meet both
Super Service Levels in a month shall only count as a single failure for purposes of calculating
the penalty for any subsequent failure.
(d) [*] shall have the right to [*] this Agreement upon at least [*] notice to the other
Parties [*] period during the Term (each a “[*]”); provided, however, that
[*] must exercise its right to [*] under this Section 9.3(d) with respect to any [*] by providing
the other Parties its [*] notice of termination no later than [*] following the date on which [*]
first has the right to terminate this Agreement for such [*] under this Section 9.3(d).
(e) Within fifteen (15) Business Days after the end of each calendar month, Bank shall provide
written reports to Retailer regarding the service levels achieved with respect to each of the
service levels set forth in Schedules 9.3(a) and 9.3(b) for such month.
ARTICLE X
ADMINISTRATION OF THE PROGRAM; DISPUTE RESOLUTION
10.1 Program Management.
(a) Program Management Committee. The Parties hereby establish the Program Management
Committee (“Program Management Committee”). The Program
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Management Committee shall consist of nine (9) members, with an equal number of members
appointed by each of Retailer, Bank and Green Dot. The members shall be the following persons, or
their designees, unless otherwise mutually agreed by the Parties:
(i) For Retailer: a project management representative, a finance representative and a
marketing representative.
(ii) For Bank: a project management representative, a finance representative and a
marketing representative.
(iii) For Green Dot: a project management representative, a finance representative and
a marketing representative.
(b) The Program Management Committee may appoint one or more subcommittees to advise it
regarding specific matters, including product development. Subcommittee members need not be
members of the Program Management Committee.
(c) Each of Retailer, Bank and Green Dot shall appoint an individual to serve as its program
representative (each such representative, respectively the “Retailer Program
Representative,” the “Bank Program Representative” and the “Green Dot
Representative,” and collectively the “Program Representatives”) to handle day-to-day
issues for the Program.
10.2 Program Management Committee Appointees.
Each Party shall have the right to remove or replace its appointees on the Program Management
Committee for any reason at any time and to fill any vacancy with respect to any of its appointees,
whether due to cessation of employment or other reason, with the appointing Party;
provided, however, that the members of the Program Management Committee shall be as
specified in Sections 10.1(a)(i), 10.1(a)(ii) and 10.1(a)(iii), respectively, unless mutually
agreed to by the Parties.
10.3 Meetings and Governance.
(a) The Program Management Committee shall hold regular meetings, no less frequently than
quarterly. All meetings of the Program Management Committee shall require a quorum consisting of
not less than two (2) members from Retailer, two (2) members from Bank and two (2) members from
Green Dot. Prior to each meeting, each Party shall provide prior notice to the other Party of the
members who will be attending the meeting.
(b) Special meetings of the Program Management Committee may be held when scheduled by a prior
act of the Program Management Committee or when called by a Party by delivery of at least five (5)
Business Days’ prior written notice to the other Parties. Any such notice must specify the purpose
of the special meeting. If fewer than all members are present in person, by telephone or by proxy,
the business transacted at such special meetings shall be limited to that stated in the notice.
(c) All decisions of the Program Management Committee must be unanimous decisions, with each
Party having one vote.
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(d) All decisions of the Program Management Committee may meet in-person or telephonically
(provided that at least one (1) meeting per Program Year shall be conducted in person) and shall,
for in-person meetings, alternate locations between a location designated by Retailer, a location
designated by Bank and a location designated by Green Dot.
10.4 Program Management Committee Responsibilities.
(a) The responsibilities of the Program Management Committee shall be agreed upon by the
Parties in writing from time to time, and shall at a minimum include the following:
(i) establishing overall strategy and monitoring growth of the Card Program;
(ii) resolving any disputes arising out of, relating to, or in connection with this
Agreement or the agreements and transactions contemplated hereby, including, the
interpretation, validity, termination or breach hereof (a “Dispute”); and
(iii) reviewing all other matters which the Parties agree should be reviewed by the
Program Management Committee. The Program Management Committee shall use commercially
reasonable efforts, and will cooperate in good faith, to promptly resolve all matters
brought before it.
10.5 Dispute Resolution.
(a) Any Dispute that cannot be resolved by the Program Management Committee shall be resolved
in accordance with the procedures set forth in this Section 10.5. Each Party covenants to the
other Parties that it shall not resort to judicial remedies with respect to a Dispute except as
allowed pursuant to the provisions of this Section 10.5.
(b) If the Program Management Committee is unable to resolve any Dispute, whether relating to
issues of the Program Management Committee itself or any matter referred to it, within fifteen (15)
days of the date such Dispute first arose in or was referred to the Program Management Committee,
such Dispute shall immediately be referred to the President of Financial Services of Retailer, the
Chief Executive Officer of Retail Consumer Finance division of General Electric Capital
Corporation, and the Chief Executive Officer of Green Dot, or their respective designees, for their
review and resolution.
(c) If such officers are unable to reach an agreement within forty-five (45) days of such
referral, the Parties are free to pursue their respective remedies or exercise their respective
rights in their sole discretion.
(d) Notwithstanding the Dispute resolution provision of this Section 10.5, either Party may
seek equitable relief at any time before or during any Dispute resolution proceedings in any court
of competent jurisdiction to protect its interests or to preserve the status quo pending completion
of any Dispute resolution process or to otherwise protect its rights or interests as permitted at
law and in equity. By seeking or obtaining such remedy, the Party seeking injunctive relief
hereunder will not waive any of the provisions of this Section 10.5.
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(e) Termination. Nothing in this Section 10.5 shall limit a Party’s right to give
notice of termination or otherwise pursue its right to terminate this Agreement or pursue any other
rights set forth in this Agreement.
ARTICLE XI
REPRESENTATIONS AND WARRANTIES
11.1 Representations and Warranties.
In order to induce the other Party to enter into this Agreement and participate in the
Program, each of Bank and Retailer, as applicable, makes the following representations and
warranties to the other as of the Effective Date and at all times thereafter, with the exception of
Section 4.7(f) which shall be made only as of the Effective Date.
(a)
Corporate Existence. Retailer or Bank, as the case may be, represents and
warrants that it: (i)(x) with respect to Retailer, is a corporation or limited partnership, as the
case may be, duly organized, validly existing, and in good standing under the laws of, in the case
of Wal-Mart Stores, Inc., the state of
Delaware; in the case of Wal-Mart Stores Texas L.P., in the
state of Texas; in the case of Wal-Mart Louisiana, LLC, in the state of
Delaware; in the case of
Wal-Mart Stores Arkansas, LLC, the state of Arkansas; and in the case of Wal-Mart Stores East,
L.P., the state of Delaware, and (y) with respect to Bank, is a federal savings bank duly
organized, validly existing, and in good standing; (ii) is duly qualified and in good standing
under the laws of each jurisdiction where its ownership or lease of property or the conduct of its
businesses require such qualification, except to the extent the failure to be so qualified or in
good standing would not have a material adverse effect on its ability to conduct the Program; (iii)
has the requisite corporate power and authority and the legal right to own and operate its
properties, to lease the properties it operates under lease, and to conduct its businesses as now
conducted and hereafter contemplated to be conducted; (iv) has all necessary licenses, permits,
consents, or approvals from or by, has made all necessary notices to all Governmental Authorities
having jurisdiction in the states where Participating Stores are located, to the extent required
for such current ownership and operation or as proposed to be conducted, except to the extent that
the failure to have any of the foregoing would not have a material adverse effect on its ability to
conduct the Program; and (v) is in compliance with its certificate of incorporation, bylaws and/or
other organizational documents.
(b) Corporate Power, Authorization; Enforceable Obligation. Retailer or Bank, as the
case may be, represents and warrants that the execution, delivery, and performance of the Agreement
and all instruments and documents to be delivered thereunder: (i) is within its corporate power;
(ii) has been duly authorized by all necessary or proper corporate action, including the consent of
shareholders where required; (iii) does not and will not contravene any provisions of its
certificate of incorporation, bylaws and/or other organizational documents; (iv) will not violate
any Applicable Law or Network Operating Regulations; (v) will not conflict with or result in the
breach of, or constitute a default under any indenture, mortgage, deed of trust, lease, agreement,
or other instrument to which it is a Party or by which it or any of its assets or property are
bound; and (vi) does not require any filing or registration with, or the consent or approval of,
any Governmental Authority, or any other Person which has not been made or obtained previously.
Each Party further represents and warrants that the Agreement has
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been duly executed and delivered and constitutes a legal, valid, and binding obligation
enforceable against it in accordance with its terms.
(c) Solvency. Retailer or Bank, as the case may be, represents and warrants that it
is Solvent.
(d) No Conflicts. Retailer or Bank, as the case may be, represents and warrants that
it is not in default in any material respect of any material contract, lease, agreement, or other
instrument (including with respect to Retailer, any arrangements with third parties to sell the
financial services arrangements of such third parties), to which it is a party nor has it received
any notice of default under any such material contract, agreement, lease or other instrument, other
than defaults which would not have a material adverse effect on its ability to perform its
obligations with respect to the Program.
(e) No Burdensome Restrictions. Retailer or Bank, as the case may be, represents and
warrants that no contract, lease, agreement, or other instrument to which it is a party or by which
it is bound materially and adversely affects its ability to perform its obligations with respect to
the Program.
(f) No Legal Restrictions. Retailer or Bank, as the case may be, represents and
warrants as of the Effective Date that no provision of Applicable Law or Network Operating
Regulations materially and adversely affects its ability to perform its obligations with respect to
the Program in the states in which Participating Stores are located.
(g) Information Correct. Retailer or Bank, as the case may be, represents and
warrants that all information furnished by it to the other party for purposes of or in connection
with the Agreement or any information hereafter so furnished, is true and correct in all material
respects and no such information omits to state a material fact necessary to make the information
so furnished not misleading. There is no fact known to it which it has not disclosed to the other
party which could materially and adversely affect its financial condition, business property or
prospects.
(h) No Event of Default. Retailer or Bank, as the case may be, represents and
warrants that no Event of Default with respect to it has occurred and is continuing.
(i) Retailer Marks. Retailer: (i) is the owner of or has the right to use the
Retailer Marks and all other intellectual property licensed by Retailer to Bank hereunder; and (ii)
has the right, power and authority to license to Bank and its Affiliates and authorized designees
the use of the Retailer Marks and such property as set forth herein. Retailer further represents
and warrants that the use of the Retailer Marks and other intellectual property by said licensees
as contemplated herein will not violate any Applicable Law, Network Operating Regulations or
infringe upon the rights of any third party.
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ARTICLE XII
OTHER AGREEMENTS
12.1 |
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Certain Additional Covenants. |
(a) Retailer and Green Dot shall respond to Bank promptly, and cooperate with Bank, in
connection with the resolution of disputes with Cardholders, and in any event such that Bank will
be able to comply with Network Operating Regulations or Applicable Law.
(b) Retailer shall not assess any surcharge or other fee to Cardholders in connection with the
sale or loading of a Walmart MoneyCard.
(c) Except as may be otherwise agreed to by the Parties in writing, no Party shall communicate
to any Applicant or Cardholder any terms or conditions relating to a Walmart MoneyCard that are
inconsistent with the Walmart MoneyCard Terms.
(d) Each Party shall comply in all material respects with Applicable Law and Network Operating
Regulations relating to the performance of its obligations under the Program.
(e) Retailer shall insure that all Affiliates of Retailer that, during this Agreement, operate
a general merchandise or grocery retail store under the “[*]” name in the Program Territory are
parties to this Agreement. For the avoidance of doubt, the Parties agree that this covenant does
not apply to [*], but that Retailer shall have the obligation set forth in Section 12.7(b) with
respect to [*].
(f) Retailer shall, unless Bank shall otherwise consent in writing, promptly upon receipt,
deliver to Bank copies of any communications relating to a Walmart MoneyCard from a Cardholder, or
any Governmental Authority.
(g) Neither Bank nor Green Dot shall enter into or maintain any agreement or understanding between
them which in any way limits the right of either such Party to issue, market, sell, or service
reloadable prepaid cards or any other type of payment instrument or payment device with or through
Retailer upon the expiration or termination of this Agreement for any reason; provided,
however, that the foregoing shall not apply to a limitation on the rights of such a Party if this
Agreement is terminated by Retailer pursuant to Sections 15.2(c), 15.2(d), 15.3(f) or 15.3(g) as a
result of either: (i) such Party failing to perform its obligations under this Agreement; or (ii)
such Party causing the other such Party to fail to perform its obligations under this Agreement
because such Party did not perform its obligations to such other Party.
(h) Green Dot shall provide Retailer and Bank with written notice of any Change of Control
with respect to Green Dot not later than the day on which said Change of Control is consummated.
(i) Within thirty (30) days after Green Dot notifies Retailer of a Green Dot Change of
Control, Retailer may request in writing that Green Dot provide to its designee (which designee
shall be a nationally recognized accounting firm) information reasonably necessary to confirm Green
Dot’s calculation of the surviving entity’s Interest Coverage Ratio. Green Dot shall provide all
such information to Retailer’s designee within fifteen (15) business days of such
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request. Such designee shall maintain all information provided by Green Dot confidentially,
and shall not disclose such information to Retailer.
(j) With respect to the Load Program, Green Dot shall be solely responsible for complying with
Applicable Law that governs unclaimed and abandoned property, including the reporting and
escheatment of unclaimed property. Green Dot shall handle any inquiries from Cardholders or any
other Person regarding escheatment of such funds with respect to the Load Program.
12.2 Certain Additional Bank Covenants.
Without limiting the generality of any other provision in this Agreement including, without
limitation, Section 12.1(d):
(a) Bank shall provide all notices and disclosures that may be required by Applicable Law or
Network Operating Regulations in connection with the Card Program, including, without limitation,
notices and disclosures required by the Electronic Fund Transfer Act and Regulation E, and the Fair
Credit Reporting Act.
(b) Bank shall ensure that the Operating Procedures for the Card Program, the Privacy Policy,
and all Walmart MoneyCard Documentation (including the Walmart MoneyCard Fees) comply in all
material respects with Applicable Law and Network Operating Regulations.
(c) Bank shall be solely responsible for the compliance of the Card Program, and any
Intermediary Services, including compliance of all fees and charges assessed by Bank under the
Walmart MoneyCard Terms, with all Applicable Law and Network Operating Regulations. Notwithstanding
the foregoing, in no event shall Bank be responsible for: (i) any action or omission by Retailer
(other than those taken in accordance with the Operating Procedures for the Card Program or
otherwise in accordance with the express approval or at the express direction of Bank); (ii)
compliance with regard to any aspect of the Load Program, other than (A) POS Load (including Online
Loads of the Walmart MoneyCards) fees imposed by Bank, and (B) any Intermediary Services performed
by Bank with respect to such Load Program; (iii) Retailer’s or Green Dot’s failure to comply with
Applicable Law or Network Operating Regulations relating to the performance of their obligations
under this Agreement including, without limitation, those relating to the Load Program; or (iv)
Retailer’s or Green Dot’s failure to obtain the appropriate authorizations and/or licenses
required, if any, to participate in the Program.
(d) Bank and Green Dot shall promptly notify Retailer of any cease and desist order, formal
agreement or other enforcement action taken against Bank or Green Dot, as applicable, by any
Governmental Authority, except to the extent such notification is prohibited by Applicable Law or
Network Operating Regulations.
(e) Retailer shall promptly notify Bank and Green Dot of any cease and desist order, formal
agreement or other enforcement action with respect to the Program taken against Retailer by any
Governmental Authority, except to the extent such notification is prohibited by Applicable Law or
Network Operating Regulations.
49
(f) With respect to the Card Program, Bank shall be solely responsible for complying with
Applicable Law that governs unclaimed and abandoned property, including the reporting and
escheatment of unclaimed property, in connection with any funds loaded on the Walmart MoneyCards
(including funds loaded to Temporary Walmart MoneyCards) under the Program. Bank shall handle any
inquiries from Cardholders or any other Person regarding escheatment of such funds with respect to
the Card Program.
12.3 |
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Use of Retailer Marks. |
(a) Subject to and only in accordance with the provisions of this Agreement, Retailer hereby
grants Bank during the Term a non-exclusive, non-transferable license to use those of Retailer’s
name(s), logos, service marks or trademarks specifically identified in Schedule 12.3 or
otherwise designated by Retailer in writing (collectively, the “Retailer Marks”) solely in
the creation, development, marketing and administration of the Program, as such use is approved
from time-to-time by Retailer in writing; provided, however, that Retailer, in its
sole discretion from time to time, may change the appearance and/or style of the Retailer Marks,
provided that Bank shall have a commercially reasonable time (not to exceed sixty (60) days) after
Retailer’s written approval of changed materials that include the new Xxxx to modify any materials
other than Walmart MoneyCards, and also shall have a commercially reasonable time (not to exceed
ninety (90) days) after receiving Retailer’s written approval of the changed Walmart MoneyCard
design that includes the new Xxxx to modify the Walmart MoneyCards. Bank hereby acknowledges and
agrees that: (i) the Retailer Marks are owned solely and exclusively by Retailer or its Affiliates;
(ii) except as set forth herein, Bank has no rights, title or interest in or to the Retailer Marks,
and Bank agrees not to apply for registration of the Retailer Marks (or any xxxx confusingly
similar thereto) anywhere in the world; (iii) all use of the Retailer Marks by Bank shall inure to
the benefit of Retailer or its Affiliates; (iv) Bank will not modify the Retailer Marks or use them
for any purpose other than as set forth herein; (v) Bank will not engage in any action that
adversely affects the good name, good will, image or reputation of Retailer or associated with the
Retailer Marks; (vi) Bank will at all times use the appropriate trade or service xxxx notice (i.e.,
(TM), (SM) or (R), whichever is applicable) or such other notice as Retailer may from time to time
specify on any item or material bearing the Retailer Marks; and (vii) Retailer shall have the right
to review and approve in advance the use of the Retailer Marks in all materials to be disseminated
electronically or otherwise by Bank, to the extent such materials refer to Retailer, its
Affiliates, or their respective products or services, or contain the Retailer Marks, which approval
may be withheld by Retailer in its commercially reasonable business discretion.
(b) If the Bank materially breaches the provisions of Section 12.3(a), Retailer may notify the
Bank of the breach and demand that the breach be cured within three (3) Business Days. If the
breach is not cured, Retailer may, in its sole discretion, suspend the license granted in Section
12.3(a) until such time as the Bank has provided Retailer with adequate assurances, acceptable to
Retailer in its commercially reasonable discretion, that the cause of the breach will not be
repeated.
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12.4 Confidential Information.
(a) All proprietary, non-public material and information supplied by one Party to another
Party in connection with the Program (including pursuant to exercise of the rights under Sections
15.3 and 15.4), including information concerning a party’s marketing plans, objectives, financial
results, customer or Cardholder names or addresses (“Confidential Information”) shall be
used by each Party solely in connection with the transactions contemplated by this Agreement
(including use in connection with activities contemplated under Section 8.2 hereof). Confidential
Information shall not include any information which: (i) at the time of disclosure by one Party
hereto or thereafter is generally available or known to the public (other than as a result of an
unauthorized disclosure by the other Party hereto); (ii) was available to one party on a
non-confidential basis from a source other than the disclosing party (provided that such
source, to the best of one Party’s knowledge, was not obligated to the disclosing Party to keep
such information confidential); or (iii) was in one Party’s possession prior to disclosure by the
disclosing party to it.
(b) Each Party shall receive Confidential Information in confidence and not disclose
Confidential Information to any third party, except: (i) as may be agreed upon in writing by the
disclosing Party; (ii) as otherwise required by Applicable Law or Network Operating Regulations; or
(iii) as may be necessary to exercise its rights or perform its obligations under this Agreement.
Each Party will use its best efforts to ensure that its officers, employees, and agents take such
action as shall be necessary or advisable to preserve and protect the confidentiality of
Confidential Information. Upon written request or upon the Final Wind-Down Date, each Party shall
destroy or return to the disclosing Party all Confidential Information in its possession or
control, subject to each Party’s respective document retention policies with respect to information
required to be maintained by regulatory authorities.
(c) Each Party shall maintain the confidentiality of this Agreement and its terms and will not
disclose this Agreement or its terms to any third party; provided that a Party may disclose
this Agreement or its terms: (i) as required by Applicable Law or Network Operating Regulations;
(ii) to its Affiliates; (iii) to its accountants and legal advisors; or (iv) to a prospective
purchaser of the Walmart MoneyCards in connection with Retailer’s exercise of its purchase option
under Section 15.4.
12.5 Non-Solicitation.
Unless otherwise agreed in writing, each of the Parties agrees that, until the Final Wind-Down
Date, it will not, directly or indirectly, solicit to employ any employees of the other Parties who
have direct managerial responsibility for the Program; provided that: (i) nothing herein
shall prohibit a Party from making offers of employment to or hiring persons (a) who first approach
it regarding employment or (b) whose employment with the nonsoliciting party has terminated through
no actions on the part of the soliciting party; and (ii) general advertising or searches regarding
the availability of employment opportunities (whether by print, search firm, radio, electronic
media, website or otherwise) shall not constitute “solicitation.”
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12.6 Audit and Access Rights.
(a) In addition to the other rights set forth in this Agreement, Retailer shall, subject to
the confidentiality provisions set forth in Section 12.4 hereof: (i) permit Bank and its officers,
employees, attorneys, accountants and/or regulators during normal business hours with reasonable
advance notice, in such a manner as to minimize interference with Retailer’s normal business
operations, to examine and audit operations and audit, inspect, copy and make copies of all of the
data, records, files and books of account (including non-financial information) under the control
of Retailer if such operations, data records, files and books of account relate to any obligation
of Retailer under this Agreement, including any calculation required to be made pursuant to the
terms of this Agreement and as required by Applicable Law or Network Operating Regulations; and
(ii) use commercially reasonable efforts to facilitate Bank’s exercise of such right (including
obtaining any consents that may be necessary or desirable to avoid a breach of any contractual
obligations). Retailer shall use commercially reasonable efforts to deliver any document or
instrument necessary for Bank to obtain such information from any Person maintaining records for
Retailer. The cost and expense of any such examinations shall be expenses of Bank.
Notwithstanding anything to the contrary contained herein, Retailer shall not be required to
provide Bank or any other Person with access to information or records to the extent that such
access (A) is prohibited by Applicable Law or Network Operating Regulations; provided,
however, that to the extent that access to information or records is so prohibited,
Retailer (x) shall notify Bank in writing regarding the Applicable Law or Network Operating
Regulations which prohibits such access and (y) shall deliver to Bank copies of all requested
information or records, redacted as may be necessary to comply with the cited Applicable Law or
Network Operating Regulations or (B) could reasonably be expected to cause Retailer to be a
consumer credit reporting agency as set forth in the Fair Credit Reporting Act. Retailer shall use
commercially reasonable efforts to facilitate the maximum level of access by Bank in light of
constraints under Applicable Law and Network Operating Regulations. No action taken by (or on
behalf of) Bank pursuant to this Section 12.6(a) shall diminish or obviate any of the
representations, warranties, covenants or agreements of Retailer contained herein. Employees of
Retailer shall be permitted to be present during the exercise by Bank of any of its audit and
access rights under this Section 12.6(a). If the Bank learns, through any such audit or
examination, that any invoice or Daily Report rendered by Retailer to Bank, or any amount paid by
Bank to Retailer, was not correct, then, as appropriate, Retailer shall promptly reimburse Bank for
the amount of any overpayment or Bank shall promptly pay to Retailer the amount of any
underpayment. If the amount of any overpayment due to a Retailer overcharge exceeds the correct
amount by at least five percent (5%) or $25,000, whichever is greater, then, provided that Bank has
provided Retailer with copies of the results of the audit, Retailer shall reimburse Bank for the
cost of the audit and related examinations within ten (10) days of Bank’s written request therefor.
(b) In addition to the other rights set forth in this Agreement, Retailer shall, subject to
the confidentiality provisions set forth in Section 12.4 hereof: (i) permit Green Dot and its
officers, employees, attorneys, accountants and/or regulators during normal business hours with
reasonable advance notice, in such a manner as to minimize interference with Retailer’s normal
business operations, to examine and audit operations and audit, inspect, copy and make copies of
all of the data, records, files and books of account (including non-financial information) under
the control of Retailer if such operations, data records, files and books of
52
account relate to any obligation of Retailer under this Agreement, including any calculation
required to be made pursuant to the terms of this Agreement and as required by Applicable Law or
Network Operating Regulations; and (ii) use commercially reasonable efforts to facilitate Green
Dot’s exercise of such right (including obtaining any consents that may be necessary or desirable
to avoid a breach of any contractual obligations). Retailer shall use commercially reasonable
efforts to deliver any document or instrument necessary for Green Dot to obtain such information
from any Person maintaining records for Retailer. The cost and expense of any such examinations
shall be expenses of Green Dot. Notwithstanding anything to the contrary contained herein,
Retailer shall not be required to provide Green Dot or any other Person with access to information
or records to the extent that such access (A) is prohibited by Applicable Law or Network Operating
Regulations; provided, however, that to the extent that access to information or
records is so prohibited, Retailer (x) shall notify Green Dot in writing regarding the Applicable
Law or Network Operating Regulations which prohibits such access and (y) shall deliver to Green Dot
copies of all requested information or records, redacted as may be necessary to comply with the
cited Applicable Law or Network Operating Regulations or (B) could reasonably be expected to cause
Retailer to be a consumer credit reporting agency as set forth in the Fair Credit Reporting Act.
Retailer shall use commercially reasonable efforts to facilitate the maximum level of access by
Green Dot in light of constraints under Applicable Law or Network Operating Regulations. No action
taken by (or on behalf of) Green Dot pursuant to this Section 12.6(b) shall diminish or obviate any
of the representations, warranties, covenants or agreements of Retailer contained herein.
Employees of Retailer shall be permitted to be present during the exercise by Green Dot of any of
its audit and access rights under this Section 12.6(b). If Green Dot learns, through any such
audit or examination, that any invoice rendered by Retailer to Green Dot or amount paid by Green
Dot to Retailer was not correct, then, as appropriate, Retailer shall promptly reimburse Green Dot
for the amount of any overpayment or Green Dot shall promptly pay to Retailer the amount of any
underpayment. If the amount of any overpayment due to a Retailer overcharge exceeds the correct
amount by at least five percent (5%) or twenty-five thousand dollars ($25,000), whichever is
greater, then, provided that Green Dot has provided Retailer with copies of the results of the
audit, Retailer shall reimburse Green Dot for the cost of the audit and related examinations within
ten (10) days of Green Dot’s written request therefor.
(c) In addition to the other rights set forth in this Agreement, Bank shall, subject to the
confidentiality provisions set forth in Section 12.4 hereof: (i) permit Retailer and its officers,
employees, attorneys and/or accountants, during normal business hours with reasonable advance
notice, in such a manner as to minimize interference with Bank’s normal business operations, to
examine, audit, inspect, copy and make copies of all of the data, records, files and books of
account (including non-financial information) under the control of Bank relating to the Program P&L
Statement and any calculation required to be made pursuant to the terms of this Agreement and as
required by Applicable Law or Network Operating Regulations; and (ii) use commercially reasonable
efforts to facilitate Retailer’s exercise of such right (including obtaining any consents that may
be necessary or desirable to avoid a breach of any contractual obligations). Bank shall use
commercially reasonable efforts to deliver any document or instrument necessary for Retailer to
obtain such information from any Person maintaining records for Bank. The cost and expense of all
such examinations shall be expenses of Retailer. Notwithstanding anything to the contrary
contained herein, Bank shall not be required to provide Retailer or any other Person with access to
information or records to the
53
extent that such access (A) is prohibited by Applicable Law or Network Operating Regulations;
provided, however, that to the extent that access to information or records is so
prohibited, Bank (x) shall notify Retailer in writing regarding the Applicable Law or Network
Operating Regulations which prohibits such access and (y) shall deliver to Retailer copies of all
requested information or records, redacted as may be necessary to comply with the cited Applicable
Law or Network Operating Regulations or (B) could reasonably be expected to cause Bank to be a
consumer credit reporting agency as set forth in the Fair Credit Reporting Act. Bank shall use
commercially reasonable efforts to facilitate the maximum level of access by Retailer in light of
constraints under Applicable Law or Network Operating Regulations. No action taken by (or on
behalf of) Retailer pursuant to this Section 12.6(c) shall diminish or obviate any of the
representations, warranties, covenants or agreements of Bank contained herein. Employees of Bank
shall be permitted to be present during the exercise by the Retailer of its audit and access rights
under this Section 12.6(c). If Retailer learns, through any such audit or examination, that any
invoice rendered by Bank to Retailer or amount paid by Retailer to Bank was not correct, then, as
appropriate, Bank shall promptly reimburse Retailer for the amount of any overpayment or Retailer
shall promptly pay to Bank the amount of any underpayment. If the amount of any overpayment due to
a Bank overcharge exceeds the correct amount by at least five percent (5%) or $25,000, whichever is
greater, then, provided that Retailer has provided Bank with copies of the results of the audit,
Bank shall reimburse Retailer for the cost of the audit and related examinations within ten (10)
days of Retailer’s written request therefor.
(d) In addition to the other rights set forth in this Agreement, Green Dot shall, subject to
the confidentiality provisions set forth in Section 12.4 hereof: (i) permit Retailer and its
officers, employees, attorneys and/or accountants, during normal business hours with reasonable
advance notice, in such a manner as to minimize interference with Green Dot’s normal business
operations, to examine, audit, inspect, copy and make copies of all of the data, records, files and
books of account (including non-financial information) under the control of Green Dot relating to
the Program P&L Statement any calculation required to be made pursuant to the terms of this
Agreement and as required by Applicable Law or Network Operating Regulations; and (ii) use
commercially reasonable efforts to facilitate Retailer’s exercise of such right (including
obtaining any consents that may be necessary or desirable to avoid a breach of any contractual
obligations). Green Dot shall use commercially reasonable efforts to deliver any document or
instrument necessary for Retailer to obtain such information from any Person maintaining records
for Green Dot. The cost and expense of all such examinations shall be expenses of Retailer.
Notwithstanding anything to the contrary contained herein, Green Dot shall not be required to
provide Retailer or any other Person with access to information or records to the extent that such
access (A) is prohibited by Applicable Law or Network Operating Regulations; provided,
however, that to the extent that access to information or records is so prohibited, Green
Dot (x) shall notify Retailer in writing regarding the Applicable Law or Network Operating
Regulations which prohibits such access and (y) shall deliver to Retailer copies of all requested
information or records, redacted as may be necessary to comply with the cited Applicable Law or
Network Operating Regulations or (B) could reasonably be expected to cause Green Dot to be a
consumer credit reporting agency as set forth in the Fair Credit Reporting Act. Green Dot shall
use commercially reasonable efforts to facilitate the maximum level of access by Retailer in light
of constraints under Applicable Law or Network Operating Regulations. No action taken by (or on
behalf of) Retailer pursuant to this Section 12.6(d) shall diminish or obviate any of the
representations, warranties, covenants or agreements of Green Dot
54
contained herein. Employees of Green Dot shall be permitted to be present during the exercise
by the Retailer of its audit and access rights under this Section 12.6(d). If Retailer learns,
through any such audit or examination, that any invoice rendered by Green Dot to Retailer or amount
paid by Retailer to Green Dot was not correct, then, as appropriate, Green Dot shall promptly
reimburse Retailer for the amount of any overpayment or Retailer shall promptly pay to Green Dot
the amount of any underpayment. If the amount of any overpayment due to a Green Dot overcharge
exceeds the correct amount by at least five percent (5%) or $25,000, whichever is greater, then,
provided that Retailer has provided Green Dot with copies of the results of the audit, Green Dot
shall reimburse Retailer for the cost of the audit and related examinations within ten (10) days of
Retailer’s written request therefor.
12.7 Exclusivity.
(a) As used in this Section 12.7, “[*] Card Product” shall mean a [*]; provided,
however, the term “[*] Card Product” shall not include any of the following: (i) any [*],
regardless of other features or capabilities of that product, including the availability of [*]
cards in conjunction with the [*] and the ability of the [*] and [*] to transition their [*] to [*]
not subject to this Agreement upon the termination of [*] with [*]; (ii) a card or other device
that can be used for [*] and no other source of funds; (iii) a card or other device that is
positioned as [*]; (iv) a card or other device that is not [*]; (v) a card or other device used for
or in connection with the [*]; (vi) any [*]; and; (vii) any [*] (the foregoing products,
collectively, the “Non-Competitive Card Products”).
(b) [*], unless Bank shall otherwise consent in writing, Retailer shall (i) not sell or
distribute (regardless of price) any [*] Card Product in Stores during the Exclusive Period, and
(ii) [*] and any successor or [*] selling or distributing any Exclusive Card Product other than
Walmart MoneyCards.
(c) For avoidance of doubt, during the Exclusive Period, nothing in this Section 12.7 shall be
deemed to prohibit Retailer from advertising any debit card, stored value card, or prepaid card
product or device offered [*] that [*] in a [*]; provided that: (i) the only [*] at which the [*]
offers such cards are the [*] in which such [*] has [*]; and (ii) the percentage of [*] in which
[*] is less than [*].
(d) Except with respect to the Program, Retailer shall not, directly or indirectly, unless
Green Dot shall otherwise consent in writing, enter into any agreement, arrangement or
understanding regarding Retailer accepting or otherwise participating in the United States in load
transactions involving the Walmart MoneyCards during the Exclusive Period; provided,
however, that the foregoing limitation shall not restrict Retailer’s right to [*].
(e) For the avoidance of doubt, cardholders of Walmart MoneyCards issued in [*] (each such card, a “[*] MoneyCard”) may [*] their [*] on (x) any
non-GD Network in the United States or (y) the GD Network as mutually agreed by Green Dot and
Retailer.
12.8 Other Opportunities.
If Retailer desires to offer a Card Product which does not bear the “Walmart” name or Retailer
Marks, Retailer shall [*] in which Bank shall [*]; provided; however; that
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Retailer need not [*] if Retailer desires that [*] for such proposed Card Product. Retailer
shall [*] assist Bank and/or Green Dot in pursuing other opportunities within [*], including with
[*], for the sale and promotion of Walmart MoneyCards, Reload Packs and/or related services.
12.9 GD Card.
(a) Bank hereby consents to an arrangement between Retailer and Green Dot whereby Retailer
shall market and distribute Card Products that are loadable in the GD Network, issued by Columbus
Bank & Trust Company (“CB&T”) and branded with the “Green Dot” name (“GD Cards”);
provided however, that such consent is limited solely to a pilot that involves not
more than [*], lasts for a period of not more than [*] and does not extend later than [*] (the
“Pilot”).
(b) Retailer and Green Dot each acknowledge and agree that Bank reserves the right to issue GD
Cards marketed or distributed by Retailer after the Pilot. Prior to the end of the Pilot, Retailer
and Green Dot shall consult with Bank to determine whether Bank desires to issue such GD Cards. In
the event Bank desires to issue the GD Cards, the Parties shall start discussions [*] days prior to
the termination of the Pilot to negotiate in good faith (i) commercially reasonable terms and
conditions of the arrangement between the Parties with respect thereto; (ii) any amendments to this
Agreement; and (iii) any amendments to any other agreements related to GD Cards that may be
necessary to reflect the agreement of the parties with respect to the Bank’s issues of such GD
Cards.
(c) If the Parties are unable to agree upon such commercially reasonable terms and conditions
and/or fails to conclude such negotiations within [*] days following the termination of the Pilot,
Retailer and Green Dot shall have the right to enter into an arrangement with another Person to
issue GD Cards.
(d) For the avoidance of doubt, for purposes of the Agreement (i) the GD Cards shall not be
deemed Walmart MoneyCards, Temporary Walmart MoneyCards or Permanent Walmart MoneyCards; (ii)
holders of GD Cards shall not be deemed Cardholders; (iii) the GD Cards shall not be part of the
Card Program; and (iv) except with respect to the Intermediary Services, Bank shall have no
obligations or liability to Retailer, Green Dot or any third party with respect to the GD Card.
ARTICLE XIII
INTELLECTUAL PROPERTY
13.1 Retailer Technology.
(a) Retailer and its Affiliates shall own exclusively: (i) any and all technology owned by
Retailer or any of its Affiliates at the time that such technology is provided for use in
establishing, developing or administering the Program (the “Retailer Technology”); (ii) any
and all changes or other modifications made by Retailer or any of its Affiliates to the Retailer
Technology (the “Retailer Owned Modifications”); and (iii) any and all new technology
created by Retailer or any of its Affiliates in connection with establishing, developing or
administering the Program (the “Retailer Created Technology”).
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(b) Bank and its Affiliates shall own exclusively: (i) any and all technology owned by Bank or
any of its Affiliates at the time that it is provided for use in establishing, developing or
administering the Program (the “Bank Technology”); (ii) any and all changes or other
modifications made by Bank or any of its Affiliates to the Bank Technology (the “Bank Owned
Modifications”); and (iii) any and all new technology created by Bank or any of its Affiliates
in connection with the establishing, developing or administering the Program (the “Bank Created
Technology”).
(c) Green Dot and its Affiliates shall own exclusively: (i) any and all technology owned by
Green Dot or any of its Affiliates at the time that it is provided for use in establishing,
developing or administering the Program (the “GD Technology”); (ii) any and all changes or
other modifications made by Green Dot or any of its Affiliates to the GD Technology (the “GD
Owned Modifications”); and (iii) any and all new technology created by Green Dot or any of its
Affiliates in connection with the establishing, developing or administering the Program (the
“GD Created Technology”).
(d) Notwithstanding the provisions of Section 13.1(a) through (c), the licenses provided in
Section 13.2 shall be limited to the technology specifically identified by each Party in
Schedule 13.1, or otherwise as designated by the licensing Party from time-to-time in
writing.
(e) Subject to the limited licenses granted to the Parties under Sections 12.3 and 13.2, each
Party owns and shall retain all right, title and interest in its trade names, logos, trademarks,
service marks, trade dress, Internet domain names, copyrights, patents, trade secrets, know how,
and proprietary technology, including those trade names, logos, trademarks, service marks, trade
dress, Internet domain names, copyrights, patents, trade secrets, know how, and proprietary
technology currently used or which may be developed and/or used by it in the future
(“Intellectual Property”). Except as expressly set forth in the limited licenses granted
under Sections 12.3 and 13.2, no Party may distribute, sell, modify, reproduce, publish, display,
perform, prepare derivative works, or otherwise use any of the Intellectual Property of the other
Party without the express written consent of such Party. For the avoidance of doubt, this is not a
“work made for hire” agreement, as that term is defined in the United States Copyright Act,
17 U.S.C. § 101. Nothing contained in this Agreement shall be construed as constituting an
assignment by one Party to any of the other Parties of any Intellectual Property. Each Party’s
technology and Intellectual Property is being licensed hereunder, not sold.
(f) No Party shall remove any proprietary notices (e.g., copyright and trademark notices) from
any other Party’s technology or Intellectual Property. Each Party must reproduce the copyright and
all other proprietary notices displayed on any other Party’s technology and Intellectual Property
on all copies of such materials.
(g) Unless specifically authorized by the providing Party in writing, each Party shall use the
technology and Intellectual Property provided by the providing Party in the form originally
provided by such Party, without modification.
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13.2 Cross-Licenses of Technology.
Unless otherwise agreed upon in writing by the applicable Parties, Retailer grants to Bank and
each Bank Affiliate and to Green Dot and each Green Dot Affiliate a limited non-exclusive,
royalty-free, fully paid up, non-assignable (except by Bank to a servicer acceptable to Retailer as
provided in Section 1.5(b)), non-sublicensable (except by Bank to a servicer acceptable to Retailer
as provided in Section 1.5(b)), worldwide right and license to use the Retailer Technology,
Retailer Owned Modifications and the Retailer Created Technology, as limited by Section 13.1(e), in
Object Code solely to the extent necessary to comply with Bank’s or Green Dots obligations, as
applicable, under this Agreement. Bank grants to Retailer and its Affiliates and to Green Dot and
its Affiliates a limited non-exclusive, royalty-free, fully paid up, non-assignable,
non-sublicensable, worldwide right and license to use the Bank Technology, Bank Owned Modifications
and the Bank Created Technology, as limited by Section 13.1(e), in Object Code solely to the extent
necessary to comply with Retailer’s or Green Dot’s obligations, as applicable, under this
Agreement. Green Dot grants to Retailer and its Affiliates and to Bank and its Affiliates a limited
non-exclusive, royalty-free, fully paid up, non-assignable, non-sublicensable, worldwide right and
license to use the GD Technology, GD Owned Modifications and the GD Created Technology, as limited
by Section 13.1(e), in Object Code solely to the extent necessary to comply with Retailer’s or
Bank’s obligations, as applicable, under this Agreement. The foregoing limited licenses (the
“Licenses”) shall expire and terminate in their entirety upon the expiration or termination
of this Agreement or, with respect to any particular Party, upon termination of such Party’s rights
under this Agreement. In addition, if any Party materially breaches the provisions of Section 12.3
or this Section 13.2 (the “License-Grant Provisions”) any non-breaching Party may notify
the breaching Party of such breach and demand that such breach be cured within three (3) Business
Days. If such breach is not cured, the non-breaching Party(s) may suspend the Licenses. If such
breach is not cured by the end of such thirty (30) day period (or such other time period as may be
agreed to by the notifying Party(s) hereto), the non-breaching Party(s) may make such suspension
permanent by terminating the Licenses. Upon the expiration or termination of such Licenses, each
licensee Party shall return to the licensor Party (or, at the licensor Party’s option, shall
destroy) the licensor’s technology and Intellectual Property then in the licensee’s possession or
control. “Object Code” means the machine readable code generated by a compiler or
assembler that has been translated from the source code of a program. No Party shall have any
right to modify, reverse engineer, decompile or disassemble the technology licensed to it
hereunder. Each Party agrees to keep the technology licensed to it hereunder confidential as
Confidential Information in accordance with Section 12.4 hereof. The limited licenses granted
under this Section 13.2 are AS IS and without any express or implied warranty of any kind. WITHOUT
LIMITING THE GENERALITY OF THE FOREGOING, EACH LICENSING PARTY DISCLAIMS ANY EXPRESS OR IMPLIED
WARRANTY OF TITLE, NON-INFRINGEMENT, AGAINST INTERFERENCE OF ENJOYMENT, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, LACK OF REASONABLE EFFORT AND/OR LACK OF NEGLIGENCE.
13.3 Jointly Developed Technology.
(a) The Parties shall not be obligated to jointly develop any technology in connection with
the Program. If the Parties, in their sole discretion, determine to jointly develop technology,
the Parties shall enter into a written agreement confirming the scope of such joint
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development efforts and the respective rights of the Parties in any jointly developed
technology, including without limitation, ownership of the Intellectual Property in any ideas,
technology, designs, know-how, or processes jointly developed.
(b) No Party shall file or attempt to file any application for a patent, or register or
attempt to register any xxxx or copyright, or claim any proprietary right or interest in any
jointly developed technology, without the prior written approval of the all Parties involved in
such joint development. For purposes of this Section 13.3, technology shall not be considered
jointly developed unless all of the Parties that are involved in such joint development expressly
agree in advance in writing that such technology will be jointly developed by them and the
respective rights of the Parties in such jointly developed technology are set out in such
agreement.
13.4 Retailer Custom Developed Technology.
Green Dot and Retailer shall enter into a written agreement to define the scope of any and all
technology developed by Green Dot and paid for by Retailer (such technology, “Retailer Custom
Developed Technology”). Retailer shall own exclusively all Retailer Custom Developed
Technology and Green Dot shall not use any such Retailer Custom Developed Technology for any [*]
for a period of [*] commencing after the first date on which such [*] are [*]; provided,
however, that after such period, Green Dot shall be permitted to use such Retailer Custom
Developed Technology for GD Network Cards as permitted by Retailer in its [*] discretion and such
use shall be subject to a [*] license agreement.
ARTICLE XIV
EVENTS OF DEFAULT
14.1 Events of Default.
The occurrence of any one or more of the following events (regardless of the reason therefor)
shall constitute an “Event of Default” by a Party hereunder:
(a) (i) Such Party shall have breached its obligations to pay another Party amounts owed to such
Party pursuant to Article VI and within one (1) Business Day after receipt by the defaulting Party
of written notice from the non-defaulting Party asserting such breach, the defaulting Party shall
not have either (x) cured such breach with respect to any undisputed amounts and delivered to the
other Party written notice asserting a good faith dispute regarding the amounts being claimed or (y) cured such breach; or
(ii) such Party shall fail to make any other payment of any amount due pursuant to this Agreement
when due and payable or declared due and payable and the same shall remain unpaid for a period of
thirty (30) days after such Party shall have received written demand therefor.
(b) Such Party shall materially breach any other material covenant or agreement contained in
this Agreement that is required to be performed by it, and the same shall remain uncured for a
period of forty-five (45) days after written notice thereof is received by the breaching Party.
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(c) Any representation or warranty made by such Party in this Agreement shall not be true and
correct in any material respect as of the date when made or reaffirmed, and such failure to be true
and correct has a material adverse effect on such Party’s (which in the case of Retailer shall be
taken as a whole) ability to perform its obligations hereunder.
(d) Wal-Mart Stores, Inc. (in the case of Retailer), Bank or Green Dot: (i) shall not be
Solvent; (ii) shall generally not pay its debts as such debts become due, or shall admit in writing
its inability to pay its debts generally; (iii) shall make a general assignment for the benefit of
its creditors; (iv) shall have any proceeding instituted by or against it seeking to adjudicate it
as bankrupt or insolvent or seeking liquidation, reorganization or any similar alternative under
any law relating to bankruptcy or relief of debtors, or seeking the entry of an order for relief or
the appointment of a receiver or other similar official for it or for any substantial part of its
property, and, in the case of any proceeding instituted against it (but not instituted by it),
either such proceeding shall remain undismissed or unstayed for a period of thirty (30) days, or
any of the actions sought in such proceeding (including the entry of an order for relief against,
or the appointment of a receiver or other similar official for, it or any substantial part of its
property) shall occur; or (v) shall take any corporate action to authorize any of the actions set
forth in clause (iii) or (iv) of this Section 14.1(d).
(e) Wal-Mart Stores, Inc. (in the case of Retailer), Bank or Green Dot shall be in default
under any loan agreement, indenture or other instrument relating to any indebtedness for borrowed
money having a balance due at the time of default in excess of [*] (in the case of Retailer or
Bank), or [*] (in the case of Green Dot), and in each case such indebtedness has been accelerated
as a result of such default.
(f) Either Wal-Mart Stores, Inc. (in the case of Retailer) or General Electric Capital
Corporation (in the case of Bank) shall fail to maintain a stable industry financial credit rating
throughout the Term of the Agreement that is measured as no worse than “[*]” by Standard & Poor’s
or a generally accepted market equivalent credit rating scale.
(g) With respect to Bank, a material adverse change shall have occurred in the operations,
financial condition, business or prospects of Bank (taken as a whole) which Retailer or Green Dot,
exercising its reasonable judgment, believes has impaired, or is reasonably likely to impair, the
ongoing operation or continued viability of the Card Program.
(h) With respect to Retailer, a material adverse change shall have occurred in the operations,
financial condition, business or prospects of Wal-Mart Stores, Inc. (taken as a whole) which Bank
or Green Dot, exercising its reasonable judgment, believes has impaired, or is reasonably likely to
impair, the ongoing operation or continued viability of the Program.
(i) With respect to Green Dot, a material adverse change shall have occurred in the
operations, financial condition, business or prospects of Green Dot (taken as a whole), or there
occurs any other material event, which in either case, Retailer or Bank, exercising its reasonable
judgment, believes has impaired, or is reasonably likely to impair, the ongoing operation or
continued viability of the Load Program or the GD Network.
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(j) With respect to Retailer, the line of business of Wal-Mart Stores, Inc., taken as a whole,
shall be materially different from the operation of a retailer.
14.2 Remedies for Settlement Breach.
If Retailer breaches its obligations to pay amounts owed pursuant to Section 6.1 of this
Agreement and within three (3) Business Days after receipt by Retailer of written notice asserting
such non-payment, Retailer shall not have either (x) cured such breach or (y) cured such breach
with respect to any undisputed amounts and delivered to Bank written notice asserting a good faith
dispute regarding the amount being claimed, then, in addition to any other rights provided by
Applicable Law or the terms of this Agreement, (a) Bank shall have the right to discontinue
originating or offering Walmart MoneyCards, and can otherwise suspend the Program, (b) Green Dot
shall have the right to discontinue sale of Reload Packs, and (c) Bank and Green Dot shall have the
right to discontinue Retailer’s acceptance of POS Loads.
14.3 Separateness of Liability.
(a) Bank shall have no liability to Retailer under this Agreement for any act or omission of
Green Dot, except where Green Dot is acting as agent of Bank (e.g., for an act or omission of Green
Dot (or its sub-servicers) with respect to services provided to Bank as a third party servicer), or
for any Event of Default by Green Dot. Bank shall have no liability to Green Dot under this
Agreement for any act or omission of Retailer, except where Retailer is acting as agent of Bank, or
for any Event of Default by Retailer.
(b) Retailer shall have no liability to Bank under this Agreement for any act or omission of
Green Dot, other than those taken as agent of Retailer, if any, or for any Event of Default by
Green Dot. Retailer shall have no liability to Green Dot under this Agreement for any act or
omission of Bank, except where Bank is acting as agent of Retailer, if at all, or for any Event of
Default by Bank.
(c) Green Dot shall have no liability to Retailer under this Agreement for any act or omission
of Bank, except where Bank is acting as agent of Green Dot, if any, or for any Event of Default of
Bank. Green Dot shall have no liability to Bank under this Agreement for any act or omission of
Retailer, except where Retailer is acting as agent of Green Dot, if at all, or for any Event of
Default by Retailer.
(d) For the avoidance of doubt, nothing in this Section 14.3 shall relieve a Party of any
liability relating to any covenant or agreement of such Party contained in this Agreement.
ARTICLE XV
TERM/TERMINATION
15.1 Program Term.
This Agreement commences on the Effective Date and shall continue in full force and effect
until May 1, 2015 (the “Term”), unless otherwise terminated earlier in accordance with its
terms. Retailer shall be subject to the exclusivity provisions of Section 12.7 for [*] of
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the Term (the “Exclusive Period”). Upon termination of the Exclusive Period and before
termination of the Term (such period, the “Non-Exclusive Period”), Retailer shall continue
to sell and distribute Walmart MoneyCards in the Program but may also sell or distribute Walmart
MoneyCards in an arrangement that does not involve Bank and Green Dot (“Other MoneyCards”);
provided, however, that Retailer must give at least [*]’ written notice to Bank
and Green Dot prior to launching a Competitive Card Product without Bank and Green Dot during the
Non-Exclusive Period. During each Program Year of the Non-Exclusive Period, Retailer shall provide
[*] in Participating Stores for Walmart MoneyCards offered in the Program that is [*] than the [*]
at such Participating Stores at the time (each such placement, a “Placement”),
provided that such Placement shall be limited to placement of [*] in
the Program on display at Participating Stores and in no event shall the term “Placement” be
construed to include placement of any [*] with respect to other Card Products available at
Participating Stores. Notwithstanding the foregoing, for the avoidance of doubt, the Parties agree
that Placement shall include [*].
15.2 Termination for Events of Default.
The Parties shall have the following termination rights:
(a) Bank shall have the right to terminate this Agreement upon not less than sixty (60) days’
prior written notice to the other Parties if any Event of Default by Retailer shall occur.
(b) Green Dot shall have the right to terminate this Agreement as it relates to the Load
Program upon not less than sixty (60) days’ prior written notice to the other Parties if any Event
of Default by Retailer shall occur with regard to the Load Program.
(c) Retailer shall have the right to terminate this Agreement upon not less than sixty (60)
days’ prior written notice to the other Parties if any Event of Default by Bank shall occur.
(d) Retailer shall have the right to terminate this Agreement upon written notice of not less
than sixty (60) days if any Event of Default by Green Dot shall occur.
(e) Notwithstanding the foregoing, no Party shall have the right to terminate this Agreement
for failure to make a payment unless such Event(s) of Default involves, individually or in the
aggregate, more than two hundred and fifty thousand dollars ($250,000).
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In addition to the termination rights provided in Section 15.2 above and any other termination
rights provided in this Agreement, the following termination provisions shall also apply:
(a) Retailer shall have the right to terminate this Agreement as set forth in Section
1.5(d)(i)(A) and Section 1.5(d)(v). In addition, upon not less than ninety (90) days’ prior
written notice to Bank and Green Dot, Retailer shall have the right to terminate this Agreement if
Retailer makes an election to do so pursuant to Section 1.5(c)(ii) (Bank’s change in Operating
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Procedures), or 1.5(d)(iii) (Bank’s change in terms to comply with Applicable Law);
provided, however, that Retailer may exercise its rights under this paragraph upon
thirty (30) days’ prior written notice to Bank and Green Dot if Bank changes the Operating
Procedures or the Walmart MoneyCard Terms during a Termination Period.
(b) Bank shall have the right to terminate this Agreement upon written notice to the other
Parties if required to do so by a Governmental Authority. Bank shall provide notice of such
termination at least ninety (90) days in advance, or shall otherwise provide prior notice as
permitted by such Governmental Authority.
(c) Bank shall have the right, upon ninety (90) days’ prior written notice to the other
Parties, to terminate this Agreement if the Applicable Law or Network Operating Regulations (or
interpretations thereof) applicable to any aspect of the Program, other than to fees and charges,
change in a way, which, in Bank’s commercially reasonable judgment, could have a material adverse
effect on the Program; provided, however, that if the Applicable Law or Network
Operating Regulations requires that termination be effective in less than ninety (90) days, the
Agreement shall terminate at the end of the period as required by the Applicable Law or Network
Operating Regulations.
(d) Notwithstanding anything to the contrary contained in this Agreement, Bank may engage
Retailer in the good faith renegotiation of this Agreement if the federal or state laws (or
interpretations thereof) applicable to fees and charges imposed by Bank under the Program change in
a way, which in Bank’s commercially reasonable judgment, could have a material adverse effect on
the profitability of the Program to Bank. In the event of a renegotiation pursuant to this Section
15.3(d), if new terms acceptable to Bank and Retailer are not agreed upon in writing within ninety
(90) days after the date renegotiations begin, Bank or Retailer may terminate this Agreement and
the Agreement Termination Date shall be deemed the earlier of: (i) one hundred eighty (180) days
after Bank or Retailer delivers notice of termination to the other Parties; or (ii) the date Bank
is required to initiate changes to such Program to comply with the Applicable Law or Network
Operating Regulations.
(e) Bank and Retailer each shall have the right to terminate this Agreement, upon not less
than ninety (90) days’ prior written notice to the other Parties, if Retailer does not consent to a
change in Walmart MoneyCard Fees proposed by the Bank under Section 1.5(d)(ii); provided,
however, that Retailer may exercise its rights under this paragraph upon thirty (30) days’
prior written notice to the other Parties if Bank changes such Walmart MoneyCard Fees during a
Termination Period.
(f) Retailer shall have the right to terminate this Agreement upon at least ninety (90) days’
advance written notice to the other Parties if Bank fails to achieve the Default Percentage with
respect to the same Service Level during any three (3) consecutive calendar months or during any
three (3) calendar months during any rolling twelve (12) calendar month period during the Term
(each a “Repeated SLA Failure”), excluding any calendar months for which a grace period
applies, provided that Retailer must exercise its right to terminate under this Section
15.3 with respect to any Repeated SLA Failure by providing the other Parties its written notice of
termination no later than thirty (30) days following the date on which Retailer first has the right
to terminate this Agreement for such Repeated SLA Failure under this Section 15.3.
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Notwithstanding the foregoing, this provision shall not apply to Repeated SLA Failures with
respect to Non-Termination Right Service Levels.
(g) Retailer shall also have the right to terminate for Bank’s failure to achieve a Super
Service Level as set forth in Section 9.3(d).
(h) If Retailer terminates this Agreement for any reason, immediately upon delivering the
notice of termination, Retailer may commence selling Card Products that do not contain the “[*]”
name or Retailer Marks.
(i) If (A) Retailer terminates the Agreement for an Event of Default by Bank, a Change of
Control by Bank, or for any other reason relating to Retailer’s termination rights with respect to
Bank or (B) Bank terminates for any reason other than a breach of this Agreement by Green Dot, then
as soon as practicable after delivering the notice of termination, Retailer shall [*] identify a
well-capitalized financial institution authorized to conduct the business of banking in the United
States, to issue prepaid cards under the “Walmart” name and/or Retailer Marks, and to accept loads
to such cards through the GD Network, which bank has agreed with Retailer and Green Dot to accept
this Agreement under Bank’s existing terms (financial and otherwise), or terms which are more
favorable to Retailer and no less favorable to Green Dot than the terms of this Agreement (such
bank, the “Replacement Bank”).
(j) Bank shall have the right to terminate this Agreement upon not less than sixty (60) days’
advance written notice to Retailer and Green Dot if there occurs a Change of Control with respect
to Wal-Mart Stores, Inc. or a Prohibited Change of Control with respect to Green Dot, other than a
Change of Control to an Affiliate of Wal-Mart Stores, Inc. or Green Dot, respectively, that is in
existence on the Effective Date.
(k) Retailer shall have the right to terminate this Agreement upon not less than sixty (60)
days’ advance written notice to Bank and Green Dot if there occurs a Change of Control with respect
to Bank or a Prohibited Change of Control with respect to Green Dot, other than a Change of
Control to an Affiliate of Bank or Green Dot, respectively, or if Green Dot breaches or fails to
comply with Section 12.1(h) or 12.1(i).
(l) Bank may terminate this Agreement if the Card Program Services Agreement, dated October 27,
2006, between Bank and Green Dot, as amended (“Service Agreement”) terminates as a result
of a Specified Event, as follows: Bank shall provide Retailer with written notice of the
termination, or anticipated termination, no later than two (2) days after Bank provides Green Dot
with a termination notice based on the occurrence of the Specified Event. Such notice (the
“Green Dot Termination Notice”) shall specify the date (which shall not be earlier than
hundred twenty (120) days after the date of the notice) on which this Agreement shall terminate.
Within forty-five (45) days after the date of the Green Dot Termination Notice, Retailer shall
notify Bank in writing as to whether Retailer (i) wants to exercise its purchase rights under
Section 15.4; or (ii) wants to allow the Agreement to terminate on the Agreement Termination Date
without any further action. With respect to the option to purchase described in Section
15.3(l)(i), Retailer shall have the option to purchase any or all of the Walmart MoneyCards (rather
than the Walmart MoneyCards described in Section 15.4(a)) and Retailer shall be required to
exercise its option with the forty-five day period described in Section
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15.3(l)(i) (rather than the notice period provide in Section 15.4(a)). If Retailer exercises
its purchase option described in Section 15.3(l)(i), Bank and Retailer shall mutually cooperate and
use diligent efforts to effectuate the sale (including obtaining all necessary regulatory
approvals) by the Agreement Termination Date. The term “Specified Event” shall mean any of
the following under the Services Agreement: (w) a default or breach by Green Dot; (x) a material
adverse change with respect to Green Dot; (y) Green Dot’s failure to meet a financial condition; or
(z) a regulator directs or requests Bank to terminate the Service Agreement.
(m) Bank may terminate this Agreement upon not less than sixty (60) days’ prior written notice
pursuant to Section 1.5(d)(vii).
(n) Either Bank or Retailer may terminate this Agreement pursuant to Section 4.10(c).
(o) Either Bank or Retailer may terminate this Agreement pursuant to Section 2.5(c) or 2.5(d).
(p) In the event that Green Dot or Retailer receives notice from the staff of the Board of
Governors of the Federal Reserve System in Washington, DC (the “Staff”) that the Staff
would like to initiate discussions with Green Dot and/or Retailer with respect to whether Retailer
exercises a controlling influence over the management or policies of Green Dot (“Control
Issue”), the Party receiving such notice shall notify all other Parties within one (1) Business
Day of the receipt of such request and Retailer and Green Dot shall each have the right to request
meetings with the Staff. Retailer and Green Dot shall promptly inform each other and Bank of its
discussions with the Staff regarding the Control Issue. The Parties shall, in good faith, explore
commercially reasonable modifications to this Agreement and other commercially reasonable
appropriate measures that could alleviate the concerns of the Staff, provided, however, that no
Party shall be obligated to enter into a modification of this Agreement or take other measures that
would adversely affect the economic and business assumptions of such Party underlying this
Agreement. If either Green Dot or Retailer receives notice from the Staff that it intends to take
the Control Issue to the Board of Governors of the Federal Reserve System (the “Board”),
the Party receiving such notice shall notify all other Parties with one (1) Business Day of receipt
of such notice and Retailer shall have the right to terminate this Agreement, if Retailer
reasonably believes that it is reasonably possible that such referral to the Board may result in a
determination by the Board that Retailer exercises such a controlling influence.
15.4 Purchase of Walmart MoneyCards by Retailer.
(a) If this Agreement terminates for any reason, then no less than thirty (30) days in advance of
the termination date, or one hundred eighty (180) days after the date of the notice of termination,
whichever occurs first, [*] may notify [*] of its election to [*], or to [*], all Walmart
MoneyCards which have been used for at least [*] in the 180-day period preceding the date of the
sale, and related rights, funds and fees, including, without limitation, all Walmart MoneyCard
Documentation and Cardholder Information, free and clear of all liens, encumbrances, claims,
third party rights, mortgages, restrictions, security interests or other similar kind of right, for
a price as set forth in Section 15.4(c). Upon Retailer’s request in connection with Retailer’s
exercise of its rights under this Section 15.4(a), Bank promptly (and
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in any event, no later than fourteen (14) days after a request) shall provide such information
regarding the Walmart MoneyCards and related balances, fees, and transaction history as Retailer
and/or its designee reasonably may require in connection with a [*] of the Walmart MoneyCards.
Bank shall: (i) transfer the Retailer Customer Information with the Walmart MoneyCards; and (ii)
take reasonable steps to permit the unique BINs (or applicable equivalent) used for the Card
Program to be transferred to the Card Program [*]; provided that [*] accepts all
liabilities with respect to such BINs. Bank and Retailer will work together to assign or transfer
the customer the Walmart MoneyCard numbers relating to the Walmart MoneyCards. Such assignment or
transfer is subject to Bank and Retailer mutually agreeing to reimbursement of Bank’s reasonable,
out-of-pocket costs directly incurred by Bank in connection with such assignment or transfer.
Retailer or its designee shall complete its purchase no later than twelve (12) months from the date
Retailer gives notice of its intent to purchase. The Parties shall each comply with any approval
requirements imposed by any Governmental Authority in connection with such purchase;
provided, however, that Retailer and/or its designee shall not be required to
affect a purchase if any Governmental Authority imposes unduly burdensome or otherwise unaccepted
conditions on the purchaser or the transaction. If Retailer exercises its right to purchase the
Walmart MoneyCards under this Section 15.4(a), Retailer or its designee and Bank shall negotiate a
purchase agreement containing customary terms and conditions consistent with this Agreement.
(b) Retailer’s right to [*] to [*] the Walmart MoneyCards under Section 15.4(a) is conditioned
upon its cure of any failure to pay any bona fide amounts that Bank has reasonably shown to be due
and owing by Retailer under Section 6.1 of this Agreement by the date Retailer gives notice of its
intent to [*].
(c) The purchase price for Walmart MoneyCards sold pursuant to this Section 15.4 shall be
payable to Bank in immediately available funds and shall be an amount equal to the aggregate
balances on the purchased Walmart MoneyCards as of the closing date of the sale.
(d) The cost of communication and re-branding required by this Section 15.4 will be borne by
[*] or its designated institution. The cost of communication and re-branding required by
Section 15.5 below will be borne by [*].
(e) (i) Retailer shall have the right to obtain Interim Services under this Section 15.4(e)
if: (A) Retailer elects to purchase the Walmart MoneyCards under Section 15.4(a); or (B) Retailer
does not elect to purchase the Walmart MoneyCard accounts, but Retailer, at its option, provides
written notice to Bank within thirty (30) days before the date that termination is scheduled to
occur, or one hundred eighty (180) days after the date of the notice of termination, whichever
occurs first; provided, however, that Retailer shall not have a right to obtain
Interim Services after termination of this Agreement if such termination is pursuant to Section
15.3(l) (Termination of Services Agreement).
(ii) If Retailer exercises its right to obtain Interim Services, this Agreement shall be extended solely for the purpose of permitting POS Loads to
Walmart MoneyCards and for continued servicing of Walmart MoneyCards (the “Interim
Services”) for the period of time specified in Section 15.4(e)(iii) (“Interim Services
Period”). Bank shall provide Interim Services in accordance with this Agreement and Walmart
MoneyCard Fees in
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effect as of the Extension Date. For the avoidance of doubt, during the Interim Services
Period: (A) [*] shall be entitled to receive commissions in accordance with the commission
schedule in effect on the Extension Date; (B) Bank shall not be obligated to issue new Walmart
MoneyCards; (C) Green Dot shall not be obligated to participate in the sale of Reload Packs in
Participating Stores; and (D) Bank and Retailer shall have no obligation to make contributions to
the Marketing Fund and the Parties shall [*] use the remaining funds in the Marketing Fund prior to
the Agreement Termination Date.
(iii) The Interim Services Period shall commence on the Extension Date and shall end: (A)
upon [*] (i.e. no later than one (1) year after notice of option to purchase is given by Retailer)
if Retailer obtains Interim Services under Section 15.4(e)(i)(A) in connection with an Ordinary
Termination Event; (B) after ninety (90) days if [*] obtains Interim Services by exercising its
right under Section 15.4(e)(i)(A) in connection with a termination of this Agreement other than
Ordinary Termination Event; (C) after up to two (2) years, as specified in Retailer’s written
notice to Bank, if Retailer obtains Interim Services by exercising its right under Section
15.4(e)(i)(B) in connection with an Ordinary Termination Event; or (D) sixty (60) days if Retailer
obtains Interim Services by exercising its right under Section 15.4(e)(i)(B) in connection with a
termination of this Agreement other than Ordinary Termination Event.
(iv) The term “Extension Date” shall mean the date that this Agreement is scheduled to
terminate if Retailer did not obtain the Interim Services. The term “Ordinary Termination
Event” shall mean a termination by any party under Section 15.1, a termination by Retailer
under Section 1.5(d)(i)(A), or any other termination under circumstances that do not adversely
affect the rights or obligations of Bank or Green Dot with respect to the Load Program or the
servicing of Walmart MoneyCards.
(v) After the Extension Date, this Agreement (including the Interim Services) may be
terminated by: (A) Retailer at any time upon not less than thirty (30) days’ prior written notice
to Bank; and (B) any Party pursuant to any applicable provision of the Agreement other than Section
15.1.
(vi) If Retailer has not previously exercised [*] the Walmart MoneyCards, and this Agreement
is terminated due to an Ordinary Termination Event, Retailer may exercise its [*] the Walmart
MoneyCard accounts under this Section 15.4 during the Interim Services Period; provided,
however, that: (A) Retailer shall give Bank at least six (6) months advance written notice
of its intent to purchase and Retailer or its designee shall [*] not later than the end of the
Interim Services Period; and (B) if the [*] is not completed by the end of the Interim Services
Period because of reasons outside of Retailer’s control, Retailer, at its sole discretion may
extend the Interim Services for an additional six (6) months. In no event shall any Party be
liable for a failure to complete the sale for reasons outside of Retailer’s control.
(vii) Notwithstanding anything in this Section 15, Bank shall have the right to terminate
providing Interim Services upon written notice to Retailer upon: (A) a material breach or failure
by Retailer after the Extension Date of its settlement obligations under this Agreement; (B) a
breach or failure by Retailer after the Extension Date of obligations under this Agreement other
than settlement obligations where such breach or failure causes a significant risk of out-of-pocket
costs to Bank in excess of [*]; (C) continued performance by
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Bank would violate Applicable Law, Network Operating Regulations or requirement of a Governmental
Agency; or (D) termination of the Services Agreement as a result of a Specified Event;
provided, however, that Bank shall give Retailer written notice of any breach or
failure to perform specified in clauses (A) or (B) and three (3) Business Days to cure such breach.
15.5 Wind-down by Bank.
If Retailer does not [*] its [*], then upon (a) six (6) months after the end of the Interim
Services Period (if any), or (b) one (1) year following the Agreement Termination Date,
whichever occurs first (the “Final Wind-Down Date”), Bank shall wind-down the remaining
Walmart MoneyCards in any lawful manner which may be expeditious or economically advantageous to
Bank, including the issuance of a replacement or substitute Walmart MoneyCard; provided,
however, that: (i) Bank shall remove all Retailer Marks from the Walmart MoneyCards that
are not closed prior to the Final Wind-Down Date; (ii) for such period prior to the Final Wind-Down
Date as Walmart MoneyCards bear Retailer Marks, [*] shall be [*] commissions in accordance with the
commission schedule in effect on the Agreement Termination Date; and (iii) Bank shall not re-brand
the Walmart MoneyCards with a Competitor, sell the Walmart MoneyCards or Customer Information to a
Competitor or the Competitor’s designee, or otherwise permit the Walmart MoneyCards or Customer
Information to benefit a Competitor. Bank agrees that it will not utilize Retailer Customer Numbers
without the express written consent of Retailer.
15.6 Additional Termination Provisions.
(a) If Retailer does not exercise the option available to it under Section 15.4, Bank shall
have the right to allow Cardholders to make loads to Walmart MoneyCards and obtain any other
functionality on the Walmart MoneyCards after the Agreement Termination Date at any merchant
location nationwide at which Bank has agreements in place to allow for such functionality.
(b) If Retailer does not exercise the option available to it under Section 15.4, subject to
Section 15.5, for any reason other than a failure to obtain regulatory approval for the purchase
after using reasonable efforts to do so, and Bank re-brands the Walmart MoneyCards pursuant to
Section 15.5, Retailer shall not directly solicit the existing base of customers who are
Cardholders on the Agreement Termination Date for a new Card Product for a period of [*] from the
Agreement Termination Date unless Retailer and Bank mutually agree otherwise.
(c) Within thirty (30) days following termination of this Agreement for any reason, Retailer
shall: (i) pay to Bank the actual unit cost of any unsold Temporary Walmart MoneyCard inventory
shipped to Retailer; and (ii) pay to Green Dot the actual unit cost of any unsold Reload Pack
inventory shipped to Retailer.
15.7 Termination for Force Majeure.
(a) If the performance by a Party of its respective non-monetary obligations under this
Agreement is materially delayed, prevented or impeded (in whole or in part) by acts of God, fire,
floods, storms, explosions, accidents, epidemics, war, civil disorder, strikes, terrorism, nuclear
or biological disaster, riot, or material changes in Applicable Law or Network Operating
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Regulations, or any other similar event or cause not reasonably within such Party’s control,
whether or not specifically mentioned herein (any such event, a “Force Majeure Event”), and
the Force Majeure Event continues for a period of more than forty-five (45) days, the non-affected
Party shall have the right to terminate this Agreement while the Force Majeure Event continues by
providing written notice to the other Parties, such termination to be effective on the date
specified in
the notice of termination.
(b) Notwithstanding Section 15.7(a), if the performance by a Party of its respective
non-monetary obligations under this Agreement is materially delayed, prevented or impeded (in whole
or in part) by a Force Majeure Event, and Cardholders are unable to reload or use a Walmart
MoneyCard to effect purchases and ATM withdrawals through the GD Network for more than ninety-six
(96) hours, and the affected Party is unable to identify another major prepaid card issuer or
processor that has been similarly affected by the same Force Majeure Event, Retailer shall have the
right to terminate this Agreement effective upon thirty (30) days prior written notice to the other
Parties.
(c) Any such failure to perform shall not be considered a breach of this Agreement during the
period of such disability (i.e., prior to ninety-six (96) hours or forty-five (45) days, as
applicable), if the affected Party promptly advises the other Parties in writing that it is unable
to perform due to such a Force Majeure Event, setting forth: (i) the nature of the event; (ii) its
expected effect(s) and duration; (iii) any expected development which may further affect
performance hereunder; and (iv) the efforts which will be made to cure such Force Majeure Event or
provide substitute performance.
15.8 Survival.
The following provisions shall survive the expiration or termination of this Agreement: Sections
1.6, 1.7, 4.3(c) (for so long as any amounts due thereunder remain outstanding), 4.4(c) and (d)
(for so long as any amounts due thereunder remain outstanding), 4.8, 4.9, 5.2 (for so long as any
amounts due thereunder remain outstanding), 7.1(b), 8.1, 8.3, 8.4, 12.3 (through the Final
Wind-Down Date), 12.4, 12.5 (through the Final Wind-Down Date), 12.6, 14.3, 15.4, 15.5 (through the end of the Final Wind-Down Date), 15.6, 15.8, 15.9;
Articles VI (Settlement) (for so long as any amounts due thereunder remain outstanding), XIII
(Intellectual Property), XVI (Indemnification), XVII (Miscellaneous); Appendix 1 (Definitions). In
addition, any obligations of any Party under this Agreement that accrue prior to the Agreement
Termination Date shall survive such termination.
15.9 Communication with Cardholders.
Except as required by Applicable Law or Network Operating Regulations, upon delivery of a
notice of termination under this Article XV no Party may communicate with Cardholders;
provided, however, that (x) Bank may continue to service the Walmart MoneyCards
substantially in the same manner in which the Walmart MoneyCards were serviced in the twelve (12)
months prior to delivery of the notice of termination and (y) Bank may communicate with Cardholders
in connection with its rights under Section 15.5. Bank and Retailer shall mutually agree upon all
communications with Cardholders regarding the termination of this Agreement and the Program. If
Bank or Retailer is required by Applicable
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Law or Network Operating Regulations to communicate with Cardholders after delivery of a
notice of termination, the other Party may review and approve (which approval shall not be
unreasonably withheld or delayed) such communication prior to its distribution to Cardholders.
The Parties acknowledge and agree that upon the termination of this Agreement, the Bank
Appointment Agreement and the Green Dot Appointment Agreement shall terminate on the later of the
end of the Interim Service Period or the Final Wind-Down Date.
ARTICLE XVI
INDEMNIFICATION
16.1 Indemnification by Retailer.
Retailer agrees to protect, indemnify, and hold harmless Bank, its Affiliates, and the
shareholders, employees, officers, and directors of each of Bank and its Affiliates, from and
against any and all Indemnified Losses arising out of, connected with or resulting from, or arising
out of, connected with or resulting from a complaint, claim or action which alleges:
(a) any false or misleading representation by Retailer, its agents or independent contractors
to a Cardholder or applicant for a Walmart MoneyCard (other than at the direction of Bank) relating
to a Walmart MoneyCard or the Program;
(b) any act, or omission where there was a duty to act, or any fraud by Retailer or its
employees, officers, directors, shareholders, agents, lessees, franchisees or independent
contractors, relating to a Walmart MoneyCard or the Program;
(c) any breach by Retailer, its Affiliates or any of their respective employees, agents or
independent contractors of any of the terms, covenants, representations, warranties, or other
provisions contained in this Agreement, the Operating Procedures or any other instrument or
document delivered by Retailer to Bank in connection herewith or therewith;
(d) the failure by Retailer, its agents or independent contractors to comply with any
Applicable Law or Network Operating Regulations in the exercise of Retailer’s rights or the
performance of Retailer’s obligations under this Agreement;
(e) any and all advertising, promotions and marketing programs, documents or materials
conducted by or on behalf of Retailer, other than references or descriptions of debit features
available under the Program which have been approved in writing by Bank prior to their use;
(f) any breach of security or theft with respect to Temporary Walmart MoneyCards while such
Walmart MoneyCards are in the possession of Retailer, its agents or independent contractors;
(g) any act or omission of Retailer, its agents or independent contractors as Bank’s agent
pursuant to an appointment pursuant to Section 1.11;
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(h) any and all advertising, promotions and marketing programs, documents or materials
conducted by or on behalf of Retailer, its agents or independent contractors, other than references
or descriptions of the Program which have been approved in writing by Bank prior to their use; or
(i) infringement or misappropriation of the Intellectual Property rights of any third party in
connection with use of the Retailer Technology, Retailer Owned Modifications, or Retailer Created
Technology as permitted by, or to provide services under, this Agreement.
provided that in no event shall (A) Retailer be obligated to indemnify Bank under this
Section 16.1 against any Indemnified Losses which result from the willful or negligent acts or
omissions of Bank or any violation by Bank of the Walmart MoneyCard Terms or any other agreement,
understanding, or representation between Bank and any Cardholder relating to a Walmart MoneyCard,
or (B) Bank be considered an agent or independent contractor of Retailer for purposes of
determining Retailer’s indemnity obligations for the conduct of Retailer’s agents or independent
contractors.
16.2 Indemnification by Bank.
Bank agrees to protect, indemnify, and hold harmless Retailer, its Affiliates, and the
shareholders, employees, officers, and directors of each of Retailer and its Affiliates, from and
against any and all Indemnified Losses arising out of, connected with or resulting from, or arising
out of, connected with or resulting from a complaint, claim or action which alleges:
(a) (i) the failure of the Card Program, including, without limitation, the Walmart MoneyCard
Documentation, the Privacy Policy or the Operating Procedures for the Card Program, to comply with
Applicable Law or Network Operating Regulations, or the failure of Bank or its agents or
independent contractors to comply with Applicable Law or Network Operating Regulations in the
exercise of Bank’s rights or the performance of Bank’s obligations under this Agreement; (ii) the
failure by Bank or its agents or independent contractors to comply with Bank’s obligations under
this Agreement with respect to the Card Program, including, without limitation, the Walmart
MoneyCards and the Walmart MoneyCard Terms; and (iii) any claim with respect to any credit or other
products and services, including any documentation related thereto (other than those related to the
Program), offered or sold by Bank, or its agents and independent contractors, to Cardholders;
(b) any transaction, contract, understanding, promise, representation or relationship, actual,
asserted, or alleged, between Bank and any Cardholder relating to a Walmart MoneyCard or the Card
Program;
(c) any and all references or descriptions of Walmart MoneyCard features available under the
Program in any advertising, promotions and marketing programs, documents or materials relating to
the Card Program which have been approved in writing by Bank prior to their use;
(d) any breach by Bank or its employees, agents or independent contractors of any of the
terms, covenants, representations, warranties, or other provisions contained in this Agreement with
respect to the Card Program, including, without limitation, with respect to
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Walmart MoneyCards, the Operating Procedures for the Card Program or any other instrument or
document delivered by Bank to Retailer in connection herewith or therewith;
(e) any other act, or omission where there was a duty to act by Bank or its employees,
officers, directors, shareholders, agents or licensees or any independent contractors hired by Bank
relating to the Card Program, including, without limitation, with respect to Walmart MoneyCards;
(f) the failure of Bank to comply with any Applicable Law or Network Operating Regulations;
(g) any and all advertising, promotions and marketing programs, documents or materials
conducted by or on behalf of Bank, other than references or descriptions of the Program which have
been approved in writing by Green Dot prior to their use;
(h) infringement or misappropriation of the Intellectual Property rights of any third party in
connection with use of the Bank Technology, Bank Owned Modifications, Bank Created Technology or
the Bank IVR as permitted by, or to provide services under, this Agreement.
provided that in no event shall (A) Bank be obligated to indemnify Retailer under this
Section 16.2 against any Indemnified Losses which result from the willful or negligent acts or
omissions of Retailer, or (B) Retailer be considered an agent or independent contractor of Bank for
purposes of determining Bank’s indemnity obligations for the conduct of Banks agents or independent
contractors.
16.3 Notice.
Each Party shall promptly notify the other Party of any claim, demand, suit or threat of suit
of which that party becomes aware (except with respect to a threat of suit either party might
institute against the other) which may give rise to a right of indemnification pursuant to this
Agreement; provided that failure to provide such notice shall not affect the obligations of
the Party from whom indemnification is sought, except to the extent that the indemnifying Party
shall have been materially prejudiced by such failure. The indemnifying Party will be entitled to
participate in the settlement or defense thereof and, if the indemnifying Party elects, to take
over and control the settlement or defense thereof with counsel satisfactory to the indemnified
Party. In any case, the indemnifying Party and the indemnified Party shall cooperate (at no cost
to the indemnified Party) in the settlement or defense or any such claim, demand, suit or
proceeding.
ARTICLE XVII
MISCELLANEOUS
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Assignability; Subcontracting. |
(a) No Party may assign its respective rights and obligations under this Agreement without the
prior written consent of the other Parties. Notwithstanding the foregoing sentence: (i) Bank may
assign all or a portion of its rights and obligations under this Agreement to an Affiliate of Bank
without the prior written consent of the other Parties, provided that (x) no
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such assignment shall release Bank from its obligations hereunder, (y) such assignment must be
to an Affiliate of Bank that is a state or federally chartered depositary institution with FDIC
insurance and (z) such assignment must be part of a corporate reorganization not directly or
indirectly related to a Change of Control; (ii) Green Dot may assign this Agreement without consent
of the other Parties so long as such assignment is in connection with the sale of all or
substantially all of its assets and does not constitute a Prohibited Change of Control; and (iii)
Bank may assign this Agreement, and this Agreement may be assigned to Bank each in accordance with
Section 1.5(d)(viii).
(b) Notwithstanding any other provision of this Agreement to the contrary, the Parties
acknowledge and agree that Bank may use its Affiliates or other Persons to perform functions of
Bank hereunder within guidelines set by Bank; provided Bank shall be responsible for the
functions performed by such Affiliates or other Persons to the same extent Bank would be
responsible if it performed such obligations itself.
17.2 Entire Agreement; Amendment.
This Agreement, together with the Schedules and Exhibits hereto, is the entire agreement of
the Parties with respect to the subject matter hereof and supersedes all other prior understandings
and agreements between the Parties with respect to the subject matter hereof, whether written or
oral. This Agreement may not be amended except by written instrument signed by Bank, Green Dot,
Wal-Mart Stores, Inc., Wal-Mart Stores Texas L.P., Wal-Mart Louisiana, LLC, Wal-Mart Stores
Arkansas, LLC, and Wal-Mart Stores East, L.P. As between Retailer and Bank, in the event of any
conflict between the terms of this Agreement and the terms of that certain Supplier Agreement,
dated September 14, 2006, by and between Bank and Retailer, the terms of this Agreement shall
control. As between Retailer and Green Dot, in the event of any conflict between the terms of this
Agreement and the terms of that certain Supplier Agreement, dated July 20, 2006, by and between
Green Dot and Retailer, the terms of this Agreement shall control.
17.3 Non-Waiver.
No delay by any Party hereto in exercising any of its rights hereunder, or in the partial or
single exercise of such rights, shall operate as a waiver of that or any other right. The exercise
of one or more of a Party’s rights hereunder shall not be a waiver of, nor preclude the exercise
of, any rights or remedies available to such Party under this Agreement or in law or equity.
17.4 Severability.
If any provision of this Agreement is held to be invalid, void or unenforceable, all other
provisions shall remain valid and be enforced and construed as if such invalid provision were never
a part of this Agreement.
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17.5 Governing Law.
This Agreement and all rights and obligations hereunder, including matters of construction,
validity and performance, shall be governed by and construed in accordance with the laws of the
State of Delaware without regard to its conflict of laws provisions.
17.6 Further Assurances.
Each Party hereto agrees to execute all such further documents and instruments and to do all
such further things as the other party may reasonably request in order to give effect and to
consummate the transactions contemplated hereby, and to provide access to the other Party and its
regulators to the extent necessary to comply with Applicable Law or Network Operating Regulations.
17.7 Notices.
All notices, demands and other communications hereunder shall be in writing and shall be sent
by certified mail return receipt requested, by hand, by facsimile with verbal confirmation of
receipt, or by nationally recognized overnight courier service addressed to the Party to whom such
notice or other communication is to be given or made at such Party’s address as set forth below, or
to such other address as such Party may designate in writing to the other Parties from time to time
in accordance with the provisions hereof and shall be deemed given when delivered to a Party at the
address below in the case of overnight courier service, by hand or by facsimile or three (3)
Business Days after being sent in the United States postal system, as follows: (i) if to Retailer:
Wal-Mart Stores, Inc., 000 X.X. Xxxxxx Xxxxxx, Xxxxxxxxxxx, Xxxxxxxx 00000-0000, Attention:
Financial Services Department, with a copy to the General Counsel at the same address; (ii) if to
Bank: GE Money Bank, 000 Xxxx Xxxxxxxx Xxxx, Xxxxxx, XX 00000, Attention: President, with a copy
to: GE Walmart MoneyCard Services, 000 Xxxx Xxxxx Xxxx, Xxxxxxxx, Xxxxxxxxxxx 00000-0000,
Attention: General Counsel; and (iii) if to Green Dot:
Green Dot Corporation, 000 Xxxx Xxxxxxxxxx
Xxxxx, Xxxxx 000, Xxxxxxxx, Xxxxxxxxxx 00000, Attention: Chief Executive Officer, with a copy to
its General Counsel at the same address.
17.8 Independent Contractor.
Except as expressly provided in this Agreement, nothing contained in this Agreement shall be
construed to constitute any Parties as partners, joint venturers, principal and agent, or employer
and employee. Each Party will act hereunder solely as an independent contractor and will exercise
exclusive control over any and all persons hired by each of them. No Party will be responsible to
another Party or to any third person for any expense incurred by another Party, or on the part of
any person employed by such other Party (other than as may be explicitly set forth herein). No
Party may hold itself in a capacity contrary to the terms of this Agreement, and no Party shall
become liable by reason of any representations, acts or omissions of the other contrary to the
provisions hereof.
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17.9 Multiple Counterparts.
This Agreement may be executed in any number of multiple counterparts, all of which shall
constitute but one and the same original.
17.10 Successors and Assigns.
This Agreement shall be binding on the Parties and their respective successors and permitted
assigns.
17.11 Joint and Several Obligations.
Each obligation of a Retailer hereunder shall be a joint and several obligation of all
Retailers and their respective successors and permitted assigns, and each Retailer is a primary
obligor of all obligations of every Retailer and their respective successors and permitted assigns
hereunder. In addition, any rights of Bank or Green Dot that relate to the acts or omissions of,
or events affecting, Retailer, shall be applicable with respect to such acts or omissions of, or
events affecting, any Retailer. For all purposes of this Agreement, notice given to or demand made
upon any Retailer shall be deemed to be notice given to or demand made upon each Retailer. Each
Retailer covenants for the benefit of Bank and Green Dot to enter into such agreements and to make
such other arrangements as may be necessary to ensure that each Retailer receives copies of all
such notices or demands from each other Retailer hereunder. Whenever this Agreement requires that
payments be made to Retailer, Bank and Green Dot may make such payments directly to any Retailer,
which Retailer shall receive such payment in trust for itself and the other Retailer entitled to
all or any portion thereof. Bank and Green Dot shall have no obligation to ensure and no liability
for the correct application of any payments made by it between Wal-Mart Stores, Inc., Wal-Mart
Stores Texas L.P., Wal-Mart Louisiana, LLC, Wal-Mart Stores Arkansas, LLC, and Wal-Mart Stores
East, L.P.
17.12 Third Party Beneficiaries.
(a) The Parties do not intend this Agreement to create any rights in favor of a Person that is
not a Party to this Agreement and the rights and obligations of the Parties to this Agreement shall
be enforced solely by such Parties in accordance herewith.
(b) Notwithstanding any other provision in this Agreement, all covenants, obligations,
representations, and warranties expressly made by Bank under this Agreement are made solely for the
benefit of Retailer, and shall be enforced solely by Retailer, with the exception of Section 4.10
(Intermediary Services), which also is made for the benefit of and may be enforced by Green Dot.
(c) Notwithstanding any other provision in this Agreement, all covenants, obligations,
representations, and warranties expressly made by Green Dot under this Agreement are made solely
for the benefit of Retailer, and shall be enforced under this Agreement solely by Retailer, with
the exception of Section 4.10 (Intermediary Services), which also is made for the benefit of and
may be enforced by, Bank.
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(d) Notwithstanding any other provision in this Agreement, all covenants, obligations,
representations, and warranties expressly made by Retailer under this Agreement are made solely for
the benefit of Bank, and shall be enforced under this Agreement solely by Bank, with the exception
of the GD Network Provisions, which also are made for the benefit of and may be enforced by Green
Dot.
(e) Notwithstanding any other provision in this Agreement, all covenants, obligations,
representations, and warranties by Retailer with respect to the GD Network Provisions are made
solely for the benefit of Green Dot, and shall be enforced under this Agreement solely by Green
Dot.
(f) Notwithstanding any other provision of this Agreement, any provision of this Agreement
that is not a covenant, obligation, representation, or warranty expressly made by a specific Party,
shall be for the benefit for all Parties and may be enforced by any Party.
(g) Nothing in this Agreement, including this Section 17.12, but excluding Section 12.1(g),
shall limit the rights or obligations that a Party may have with regard to another Party under a
separate agreement between such Parties, including with respect to any such separate agreement that
may relate to the Program.
17.13 Rules of Interpretation.
Except as otherwise expressly provided in this Agreement, the following rules shall apply
hereto: (a) the singular includes the plural and the plural includes the singular; (b) all
references to the masculine gender shall include the feminine gender (and vice versa); (c)
“include”, “includes” and “including” are not limiting; (d) unless the context otherwise requires
or unless otherwise provided herein, references to a particular agreement, instrument, document,
law or regulation also refer to and include all renewals, extensions, modifications, amendments and
restatements of such agreement, instrument, document, law or regulation; (e) a reference in this
Agreement to an Article, Section or Schedule is to the Article of, Section of or Schedule to this
Agreement unless otherwise expressly provided; (f) a reference to an Article or Section in this
Agreement shall, unless the context clearly indicates to the contrary, refer to all sub-parts or
sub-components of any said article or section; (g) words such as “hereunder,” “hereto,” “hereof,”
and “herein,” and other words of like import shall, unless the context clearly indicates to the
contrary, refer to the whole of this Agreement and not to any particular section, subsection or
clause hereof; and (h) a reference in this Agreement to a “party” (whether in the singular or the
plural) shall (unless otherwise indicated herein) include any Person.
17.14 Waiver of Jury Trial.
EACH PARTY TO THIS AGREEMENT WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY
RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY ACTION, SUIT OR PROCEEDING ARISING OUT OF OR
RELATING TO THIS AGREEMENT.
[Signature pages to follow]
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IN WITNESS WHEREOF, Bank, Green Dot and Retailer have caused this Agreement to be executed by
their respective officers or agents thereunto duly authorized as of the date first above written.
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WAL-MART STORES, INC.
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WAL-MART STORES EAST, L.P.
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WAL-MART STORES TEXAS L.P. |
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By: /s/ XXXX X. XXXXXXXX
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WAL-MART LOUISIANA, LLC |
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Walmart MoneyCard Program Agreement
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GE MONEY BANK |
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Walmart MoneyCard Program Agreement
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By: /s/ XXXXXX XXXXXX |
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Walmart MoneyCard Program Agreement
APPENDIX I
CERTAIN DEFINED TERMS
Unless otherwise defined in the Agreement to which this Appendix is attached, capitalized
terms used in the Agreement shall have the meanings ascribed to them in this Appendix I.
“Acquirer Agreement” has the meaning given to it in Section 5.1.
“Act” has the meaning given to it in Section 8.1(a).
“Activation Criteria” has the meaning given to it in Section 1.5(b).
“Active Permanent Walmart MoneyCard” means, as of any given date, any Permanent
Walmart MoneyCard, other than a Permanent Walmart MoneyCard that has been terminated in accordance
with Bank’s policies, which either had a positive balance or was utilized for a Purchase or for a
cash withdrawal at an ATM at any time after the beginning of the month immediately preceding such
date.
“Actual Commissions Earned” has the meaning given to it in Schedule 5.2(A)(2)
and Schedule 5.2(C), as applicable.
“Actual Quarterly Commissions Earned” has the meaning given to it in Schedule
5.2(B).
“Additional Network” has the meaning given to it in Section 2.5(d).
“Affiliate” means, with respect to any Person, each Person that controls, is controlled by or is under common control with such Person
or any Affiliate of such Person. For the purpose of this definition, “control” of a Person shall
mean the possession, directly or indirectly, of the power to direct or cause the direction of its
management or policies, whether through the ownership of voting securities, by contract or
otherwise. The term “Affiliate” shall not include the spouse of Xxx Xxxxxx, or any descendant of
Xxx Xxxxxx or such descendant’s spouse, or any entity under the control of any of them and not also
controlled by Retailer.
“Agreement” means this Amended and Restated Walmart MoneyCard Program Agreement,
including any Schedules attached hereto.
“Agreement Termination Date” means the date on which the Agreement expires, or
termination is effective, in accordance with Article XV. For the avoidance of doubt, subject to
Section 15.4, if Retailer exercises its right to receive Interim Servicing, the Agreement
Termination Date shall be the scheduled end of the Interim Service Period or such earlier date as
this Agreement may be terminated in accordance with the provisions of Article XV.
“Amended Fee Schedule” means the fees for Walmart MoneyCards that are set forth in
Section 10 of Schedule 1.5(d) to the Agreement.
Appendix I
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“Applicable Law” means all laws (including common law), codes, statutes, ordinances,
rules, regulations, regulatory bulletins or guidance, regulatory examinations or orders, decrees
and orders of any Governmental Authority as may be amended and in effect from time to time during
the Term, including: (i) the Electronic Fund Transfer Act and Regulation E; (ii) the GLBA; and
(iii) the USA PATRIOT Act and its implementing regulations.
“Applicant” means an individual who purchases a Temporary Walmart MoneyCard or
requests activation of a Walmart MoneyCard.
“Assignment Date” has the meaning given to it in Section 1.5(d)(viii)(b)(i).
“ATM” means automated teller machine or unattended point-of-sale terminal that has
electronic capability, accepts PIN numbers and dispenses cash in connection with Walmart
MoneyCards.
“Authorization System” means that portion of equipment, software, systems, processes
and procedures used or necessary for use by Bank to authorize Cardholder transactions under the
Program.
“Available for Use” means the ability of equipment, software, systems, data, and
functions for which Green Dot or Bank is operationally responsible including, without limitation,
the Authorization System, the Bank IVR and the Green Dot IVR, to be utilized or accessed by Bank,
Retailer, Cardholders or other third-parties, as intended in accordance with normal operations.
“Availability”, unless otherwise defined herein, means the extent to which referenced
equipment, software, systems, data or services are Available for Use.
“Balance Limit” has the meaning given to it in Section 2.2(c).
“Bank” means GE Money Bank and its successors and permitted assigns and any
Replacement Bank which replaces Bank.
“Bank Appointment Agreement” has the meaning given to it in Section 1.11.
“Bank Created Technology” has the meaning given to it in Section 13.1(b).
“Bank IVR” means any interactive voice response system utilized by Bank, whether by
agreement with a third party servicer or otherwise, to provide services under the Card Program.
“Bank Owned Modifications” has the meaning given to it in Section 13.1(b).
“Bank Program Representative” has the meaning given to it in Section 10.1(c).
“Bank Transaction Information” has the meaning given to it in Section 8.2(b).
“Bank Technology” has the meaning given to it in Section 13.1(b).
Appendix I
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“Base Fee Schedule” means the table of Walmart MoneyCards Fees set forth in
Schedule 5.2 to be used as the basis for calculating commissions in accordance with the
methodology described in Schedule 5.2.
“Baseline Interchange Yield” has the meaning given to it in Section 1.5(d)(vii).
“Behavioral Factor” has the meaning given to it in Schedule 5.2(A)(2).
“BIN” means a bank identification number provided by Visa, MasterCard or any other
Network.
“[*]” has the meaning given to it in Section 15.3(p).
“[*] Behavior” means, with respect to the use and reloads of Walmart MoneyCards by
Cardholders, as applicable, any of the following [*] behavioral factors: [*] as each such
behavioral factor or any combination of such behavioral factors is applied in the framework for the
Relevant Behavioral Curves.
“[*] Period” means the [*] month period of time over which a certain [*] Pricing
Arrangement may be offered beginning with the first purchase date of the Walmart MoneyCard.
“[*] Pricing Arrangement” means any permutation or combination of the [*] Behaviors offered
at a certain price as determined pursuant to the Relevant Behavioral Curves over the relevant [*]
Period.
“Business Day” means any day, except Saturday, Sunday, or a day on which banks are
required or permitted to be closed in the State of New York.
“Card Product” means a re-loadable card issued by [*] institution that is [*] with the
[*], which: (i) [*]; (ii) [*]; (iii) [*]; and (iv) [*]. For purposes of this definition, a card
is deemed to be used for [*] only if the [*] is an [*] of the card or the terms and conditions of
the card [*] in the ordinary course of the [*].
“Card Program” means the: (i) program in which the Bank issues, services, and accepts
loads and reloads to Walmart MoneyCards, and in which Walmart MoneyCards are marketed by the
Parties; and (ii) Online Xxxx Payment Services, all as described in this Agreement. For the
avoidance of doubt, the Card Program includes all Card Services.
“Card Sales Commission Rate” has the meaning given to it in Schedule
5.2(A)(1).
“Card Services” has the meaning given to it in Section 1.5(b).
“Cardholder” means any individual to whom Bank has issued a Walmart MoneyCard under
this Program or who is or may become obligated under or with respect to use of the Walmart
MoneyCard.
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“Cardholder Agreement” means the agreement between Bank and Cardholder to whom Bank
issues the Walmart MoneyCard governing the terms and conditions applicable to the use of the
Walmart MoneyCard and all disclosures associated therewith.
“Cardholder Information” has the meaning given to it in Section 8.2(b).
“CB&T” has the meaning given to it in Section 12.9.
“Change of Control” means, with respect to an entity, the following: (i) any sale of
all or substantially all of the assets of an entity (whether in one or a series of transactions);
(ii) if an entity is merged or consolidated (whether as the survivor or otherwise) into another
corporation (by operation of law or otherwise); (iii) more than 50% of the capital stock of an
entity is transferred or offered for sale other than in the course of a public stock offering; or
(iv) an entity no longer possesses, directly or indirectly, the power to direct the management and
policies of such entity by ownership of voting securities, by contract, or otherwise.
“CheckFree” has the meaning given to it in Section 1.12(a).
“Commission Rate” has the meaning given to it in Schedule 5.2(A)(3).
“Competitive Card Product” means any Card Product except for those Card Products which
are included in the definition of Non-Competitive Card Product.
[*] means [*].
“Confidential Information” has the meaning given to it in Section 12.4(a).
“Consumer Credit Card Program” means the open-end revolving private label and dual
credit card, as established by Bank and Retailer pursuant to that certain Second Amended and
Restated Consumer Credit Card Program Agreement by and between Retailer and Bank, dated July 30,
2009, as amended from time to time.
“Control Issue” has the meaning given to it in Section 15.3(p).
“Daily Report” has the meaning given to it in Section 6.1(a).
“Debit Interchange Law Change” has the meaning given to it in Section 1.5(d)(viii).
“[*] Debit Card” means a card or device that (i) maintains [*], (ii) cannot be [*],
and (iii) can be used to [*] by way of an [*] from a cardholder-[*] account; provided,
however, that the cardholder must have the option to designate as the [*] an account held
at any [*] other than the issuer of the [*] Debit Card or its affiliate.
“Default” means any event the occurrence of which, with the passage of time or the giving of notice or both, would constitute an Event of Default.
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“Default Percentage” means, with respect to a Service Level or Super Service Level,
the “Default Percentage” or “Default %” set forth opposite such Service Level or Super Service
Level, as applicable, in Schedule 9.3(a) and Schedule 9.3(b).
“[*] Account” means a deposit account (i) that is FDIC insured and for which [*] are
required to be sent under [*]; (ii) [*] consumers as a [*] account (and not a [*]); and (iii) for
which the marketing does not refer to [*] and, whereby access to deposited funds is provided using
[*], but may also include a [*] as an [*].
“Designated Network Providers” shall mean [*].
“Direct Deposit Load” has the meaning given to it in Section 2.6(a).
“Dispute” has the meaning given to it in Section 10.4(a)(ii).
“Downtime” means the number of minutes in the calendar month during which identified
equipment, software, systems, data, services or function was not Available for Use or where
response time of such service is outside established parameters.
“EBIT” means, for a period, pretax earnings from continuing operations before:
(i) special extraordinary gains or losses; (ii) Interest Expense; (iii) minority interests; and
(iv) miscellaneous gains and losses, in each case for such period, as determined in accordance with
GAAP, and if applicable, as applied on a consolidated basis to a Party and its Affiliates.
“Effective Date” means May 1, 2010.
“Effective Interchange Yield” means, with respect to a period, the total interchange
revenue received by Bank on the Walmart MoneyCards over such period (net of assessments and fees
imposed by the Network Provider on Bank with respect to such transactions on Walmart MoneyCards),
divided by the net volume of transactions on Walmart MoneyCards for such period
“Emergency Suspension Event” has the meaning given to it in Section 4.11(a).
“Event of Default” has the meaning given to it in Section 14.1.
“[*] Card Product” has the meaning given to it in Section 12.7(a).
“Exclusive Period” has the meaning given to it in Section 15.1.
“Excused Downtime” means (i) Downtime during a Scheduled Maintenance Window; and (ii)
any other period during which any particular equipment, software, system, function or service is
not Available For Use (x) which Bank or Retailer, as applicable, has approved, such approval not to
be unreasonably withheld, (y) which Bank or Retailer, as applicable, has excused, or (z) which are
outages due to matters outside of Green Dot’s or Bank’s Span of Control, as applicable.
“Extension Date” has the meaning given to it in Section 15.4(e)(iv).
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“FDIC” means Federal Deposit Insurance Corporation.
“Final Rules” has the meaning given to it in Section 1.5(d)(viii)(b).
“Final Wind-Down Date” “Final Wind-Down Date” has the meaning given to it in Section
15.5.
“Force Majeure Event” has the meaning set forth in Section 15.7.
“GAAP” means generally accepted accounting principles, consistently applied.
“Gas Discount Program” has the meaning given to it in Section 7.1(e).
“GD Card” has the meaning given to it in Section 12.9.
“GD Card Data” has the meaning given to it in Section 4.10(a).
“GD Card Funds” has the meaning given to it in Section 4.10(a).
“GD Created Technology” has the meaning given to it in Section 13.1(c).
“XX Xxxxx” means Green Dot’s name(s), logos, service marks or trademarks used in the
creation, development, marketing and administration of the Program including, without limitation,
those appearing on Walmart MoneyCards, Reload Packs, and Promotional Materials.
“GD Merchants” has the meaning given to it in Section 4.1.
“GD Network” has the meaning given to it in Section 4.1.
“GD Network Cards” means any [*] loadable on the GD Network.
“GD Network Data” has the meaning given to it in Section 4.10(a).
“GD Network Funds” has the meaning given to it in Section 4.10(a).
“GD Network Participant” has the meaning given to it in Section 4.8(a)(ii).
“GD Network Provisions” means the provisions set forth in Section 3.1(e) and in
Article IV of this Agreement.
“GD Owned Modifications” has the meaning given to it in Section 13.1(c).
“GD Technology” has the meaning given to it in Section 13.1(c).
“Governmental Authority” means any government, any state or any political subdivision
thereof and any entity exercising executive, legislative, judicial, regulatory, or administrative
functions of or pertaining to government, whether federal, state, local or territorial.
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“Green Dot Appointment Agreement” has the meaning given to it in Section 4.5.
“Green Dot IVR” means any interactive voice response system utilized by Green Dot to
provide services under the Load Program.
“Green Dot Program Representative” has the meaning given to it in Section 10.1(c).
“Green Dot Termination Notice” has the meaning given to it in Section 15.3(l).
“Gross Settlement Amount” has the meaning given to it in Section 6.1(a).
“[*] Card” means a card or device whereby prior to its original issuance, the issuer
or its affiliate must [*] or [*] as a condition of issuing the card but whose [*] may also afford
approved cardholders with the [*] from an [*].
“Identification Information” has the meaning given to it in Section 8.2(b).
“Indemnified Losses” means any and all losses, liabilities, costs, and expenses (including
reasonable attorneys’ fees and expenses, reasonable out-of-pocket costs, interest and
penalties), settlements, equitable relief, judgments, damages
(including liquidated, special, consequential, punitive and exemplary damages), claims (including
counter and cross-claims, and allegations whether or not proven) demands, offsets, defenses,
actions, or proceedings by whomsoever asserted.
“Insufficient GD Merchants” means that both (i) there are fewer than [*] GD Merchants
participating in the GD Network in the Program Territory and (ii) any [*] following retailers [*]
no longer participates in the GD Network (other than through merger or acquisition of such retailer
into, with or by another retailer in the GD Network); provided, however, that if
[*] in clause (ii) above no longer participate in the GD Network, but at least [*] in such
retailers’ applicable [*] in the Program Territory are added to the GD Network, such a change shall
not constitute “Insufficient GD Merchants;” and further, provided; that only the
following channels shall be considered for the purpose of this definition: [*].
“Intellectual Property” has the meaning given to it in Section 13.1(e).
“Interest Coverage Ratio” means the ratio of EBIT to Interest Expense.
“Interest Expense” means, for a period, total gross interest expense during such
period (excluding interest income), and shall in any event include: (i) interest expensed (whether
or not paid) on all debt; (ii) the amortization of debt discounts; (iii) the amortization of all
fees payable in connection with the incurrence of debt to the extent included in interest expense;
and (iv) the portion of any capitalized lease obligation allocable to interest expense.
“Interim Services” has the meaning given to it in Section 15.4(e)(ii).
“Interim Service Period” has the meaning given to it in Section 15.4(e)(ii).
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“Intermediary Services” has the meaning given to it in Section 4.10(a).
“Internet” means the worldwide web.
“Lease Department” means any franchised or leased department of Retailer which
Retailer has designated as such for purposes of the Agreement.
“License-Grant Provisions” has the meaning given to it in Section 13.2.
“Licenses” has the meaning given to it in Section 13.2.
“Lifetime Expected Behavior” has the meaning given to it in Schedule
5.2(A)(2).
“[*] System Revenue” means, with respect to a Walmart MoneyCard, the [*] for such
Walmart MoneyCard plus [*] from [*] and applied to such Walmart MoneyCard over the [*] period
immediately following sale of such Walmart MoneyCard.
“Load Program” means the program in which Green Dot loads Walmart MoneyCards and GD
Network Cards as set forth in Schedule 4.13 through POS Loads (including Online Loads) and
Reload Pack Sales through the GD Network.
“Load Program Promotional Materials” has the meaning given to it in Section 4.3(a).
“Marketing Changes” has the meaning given to it in Section 1.5(d)(i)(D).
“Marketing Fund” has the meaning given to it in Section 7.1(a).
“Marketing Plan” has the meaning given to it in Section 7.1(b).
“Minimum Requirements” means (i) (A) sales averaging at least [*] Temporary Walmart
MoneyCards per Participating Store per day, and (B) fraud losses on the Walmart MoneyCards does not
exceed [*] basis points of the Purchase transaction volume, with A and B each measured over the
thirty (30) day period occurring immediately prior to the date of calculation, and considering only
Participating Stores that have offered Temporary Walmart MoneyCards for at least sixty (60) days;
and (ii) implementation by Bank and Retailer of a mutually agreed anti-theft device, such agreement
and implementation not to be unreasonably withheld or delayed by either Party, that protects
against the theft of Temporary Walmart MoneyCards at Participating Stores.
“MoneyPak” means any type of universal cash acceptance product sold at Retailer or
other XX Xxxxxxxx that can be used to transfer funds to store-valued cards and prepaid cards, to
pay bills with participating billers and to make transfers to other payees participating in the GD
Network.
“MoneyPass” means the MoneyPass ATM network.
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“Monthly Aggregate Commission Amount” has the meaning given to it in Schedule
5.2(A)(3).
“Monthly Bank Shortfall,” with respect to any calendar month, means the amount by
which the Bank’s average Monthly Per Card Revenue for the six (6) full calendar months immediately
preceding Bank’s receipt of Retailer’s notice of intent to purchase under Section 15.4(a) exceeds
Bank’s actual Monthly Per Card Revenue for such month multiplied by the number of Active
Permanent Walmart MoneyCards as of the last day of such calendar month.
“Monthly Per Card Revenue,” with respect to any calendar month, means the gross
revenue received by Bank in Operating the Program during such calendar month divided by the
number of Active Permanent Walmart MoneyCards as of the last day of such calendar month.
“Network” means a provider of debit transaction network services.
“Network Acquirer” has the meaning given to it in Section 5.1.
“Network Operating Regulations” means, with respect to a Party, the bylaws, operating
rules and regulations of any Network as applicable to such Party.
“Network Provider” means a provider of debit transaction network services under the
Program.
“Non-Competitive Card Product” has the meaning given to it in Section 12.7(a).
“Non-Exclusive Period” has the meaning given to it in Section 15.1.
“Non-Store Location” means any retail location,
other than a Store (or Retailer website), which accepts debit cards in payment
for goods and/or services purchased at such location.
“Non-Termination Right Service Level” means a Service Level designated as such in
Schedule 9.3 or in any other writing signed by the Parties. Bank shall use commercially
reasonable efforts to address any failure to meet Non-Termination Right Service Levels.
“Nonpublic Personal Information” has the meaning given to it in Section 8.1(a).
“Object Code” has the meaning given to it in Section 13.2.
“OFAC” means the Office of Foreign Assets Control.
“Online Xxxx Payment Services” has the meaning given to it in Section 1.5.
“Online Loads” has the meaning given to it in Section 4.1.
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“Online Services Agreement” has the meaning given to it in Section 1.12(a).
“Operating Procedures” means the instructions and procedures established or amended
from time to time for the operation of the Card Program as provided for in Section 1.5(c) and/or
the operation of the Load Program as provided for in Section 4.4, as applicable.
“Ordinary Termination Event” has the meaning given to it in Section 15.4(e)(iv).
“Original Interchange Rate” has the meaning given to it in Section 1.5(d)(viii)(b).
“Other MoneyCards” has the meaning given to it in Section 15.1.
“Participating Store” means any Store that participates in the Program in accordance
with the provisions of this Agreement, provided that, in the event that Xxx-Xxxx.xxx is added as a
Party to this Agreement, all references in this Agreement to states in which Participating Stores
are located shall include the states in which any Person(s) conducting a transaction under the
Program with Xxx-Xxxx.xxx resides and, for purposes of this Agreement, any such transaction shall
be deemed to be a transaction conducted at a Participating Store in such state.
“PCI Standards” has the meaning given to it in Section 8.4(d).
“Permanent Walmart MoneyCard” has the meaning given to it in the Section 1.2.
“Person” means any individual, firm, company, corporation, unincorporated association,
partnership, limited liability company, trust or other entity; for purposes of the definition of
“Prohibited Change in Control”, the term shall include
any group that is deemed to act together under Rules 13d-3 and 13d-5 under the Securities
Exchange Act of 1934, as amended.
“Pilot” has the meaning given to it in Section 12.9(a).
“PIN” means a personal identification number used as a security control on an Account.
“Placement” has the meaning given to it in Section 15.1.
“POS Loads” has the meaning given to it in Section 4.1.
“[*] Commission” has the meaning given to it in Schedule 4.4(d).
“POS Load Data” has the meaning given to it in Section 4.10(a).
“POS Load Funds” has the meaning given to it in Section 4.10(a).
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“POS Location” means an electronic cash register or similar device at the physical
place at which a Purchase is made in a Participating Store, excluding Lease Departments.
“Preferred Plan” means the pricing plan in which any Cardholder who loads [*] to his
or her Walmart MoneyCard shall have the following month’s [*].
“Privacy Policy” has the meaning given to it in Section 8.1(a).
“Projected Behavioral Curve Revenue” has the meaning given to it in Schedule
5.2(A)(2).
“Program” means, collectively, the Load Program and the Card Program.
“Program Consumer Information” means all information: (i) provided to Bank by
Cardholders or by third parties (other than Retailer) in connection with the activation or
servicing of a Walmart MoneyCard; (ii) that Bank receives in its capacity as the issuer and/or
processor of Walmart MoneyCards; (iii) Retailer Customer Information; and (iv) all information
derived from (i), (ii) and / or (iii).
“Program Conversion” has the meaning given to it in Section 1.5(d)(viii)(a).
“Program Expenses” has the meaning given to it in Section 3.1(a).
“Program Information” has the meaning given to it in Section 8.2(b).
“Program Management Committee” has the meaning given to it in Section 10.1.
“Program Month” has the meaning given to it in Schedule 5.2(A)(3).
“Program P&L Statement” has the meaning given to it in Section 1.5(f)(i).
“Program Quarter” means each three month period beginning on the Effective Date.
“Program Representatives” has the meaning given to it in Section 10.1(c).
“Program Revenue” means,[*]the [*] of [*] received by [*] from the [*] for [*] and [*]
derived from [*] and [*] other [*] under the [*]: (i) [*] on [*] with [*]; (ii) [*] to [*]; (iii)
[*] for [*] to [*] or [*] other than a [*]; and (iv) [*] for [*] to [*] at a [*] other than [*].
“Program Year” means each period of time beginning on May 1st and ending the following
April 30th during the Term.
“Program Territory” means the states of the United States (excluding Vermont) and the
District of Columbia, as may be modified from time to time by mutual agreement of the Parties.
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“Prohibited Change of Control” means either: (i) any Change in Control with respect
to Green Dot, or any transaction in which a Person acquires all or substantially all of Green Dot’s
assets, if the Person that acquires Control of Green Dot, or all or substantially all of Green
Dot’s assets (a) is not at least as financially sound as Green Dot and/or not at least as capable
of meeting the obligations of Green Dot under this Agreement as Green Dot, or the surviving
entity’s Interest Coverage Ratio is 2:1 or less upon the consummation of the Change of Control; (b)
is the debtor under any proceeding under any bankruptcy, insolvency, reorganization, liquidation or
similar law, or has made any assignment or general arrangement for the benefit of creditors (and
such assignment or arrangement is in effect on the date of the acquisition), or has had a
liquidator, receiver or similar official appointed with respect to it or any substantial portion of
its assets, or is insolvent (however evidenced) or will become insolvent as a result of such
acquisition, or is generally unable to pay its debts as they fall due; (c) in the commercially
reasonable judgment of Retailer or Bank, would cause harm to the goodwill or reputation of Retailer
or Bank or the Retailer or Bank name or brand; (d) is, or one or more of its Affiliates, successors
or assigns are, in the business of operating general merchandise or grocery retail sales outlets or
providing [*]; or (e) has been engaged in material litigation with Retailer or Bank in the past ten
(10) years or there has been the threat of such material litigation; or (ii) for a period of [*]
after a Change of Control, for reasons resulting from the Change of Control, neither [*] nor [*] is
employed by Green Dot and playing a substantial and active role in the management of Green Dot.
For purposes of clarification, (1) an initial public offering by Green Dot, or an internal
reorganization among Affiliates shall not, by itself, be considered a “Prohibited Change of
Control” hereunder; (2) Retailer will not unreasonably exercise its termination right under Section
15.3(j) for a Prohibited Change of Control triggered solely by a transfer to a provider of consumer
financial services or one of its Affiliates; and (3) Retailer will not exercise, or threaten to
exercise, its termination right under Section 15.3(j) for a Prohibited Change of Control for
purposes of renegotiating this Agreement.
“Promotional Materials” has the meaning given to it in Section 1.9.
“[*] MoneyCards” has the meaning given to it in Section 12.7(e).
“Purchase” means (i) the purchase by a Cardholder of any goods and/or services; and
(ii) any “cash-over” transactions made with such purchases.
“Regulations” has the meaning given to it in Section 8.1(a).
“Relevant Behavioral Curves” means the fees set forth on Schedule 1.5(d)(v).
“Reload Fee” means the fees and charges imposed on Cardholders by Bank for each POS
Load at Retailer.
“Reload Pack” means a MoneyPak.
“Reload
Pack Commissions” has the meaning given to it in Section 4.3(c).
“Reload Pack Data” has the meaning given to it in Section 4.10(a).
“Reload Pack Funds” has the meaning given to it in Section 4.10(a).
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“Reload Pack Sales” has the meaning given to it in Section 4.1.
“Repeated SLA Failure” has the meaning given to it in Section 15.3(f).
“Repeated Super SLA Failure” has the meaning given to it in Section 9.3(d).
“Replacement Bank” has the meaning given to it in Section 15.3(i).
“Retailer” means Wal-Mart Stores, Inc., Wal-Mart Stores Texas L.P., Wal-Mart
Louisiana, LLC, Wal-Mart Stores Arkansas, LLC, and Wal-Mart Stores East, L.P. and their successors
and permitted assigns.
“Retailer BIN” has the meaning given to it in Section 1.1.
“Retailer Created Technology” has the meaning given to it in Section 13.1(a).
“Retailer Custom Developed Technology” has the meaning given to it in Section 13.4.
“Retailer Customer” means a customer of Retailer, whether or not such customer has
received a Retailer Customer Number.
“Retailer Customer Information” has the meaning given to it in Section 1.3.
“Retailer Customer Number” means the unique eleven-digit number accorded to an Account
and embossed on the back of a Permanent Walmart MoneyCard.
“Retailer Marketing Information” has the meaning given to it in Section 8.2(k).
“Retailer Marks” has the meaning given to it in Section 12.3(a).
“Retailer Owned Modifications” has the meaning given to it in Section 13.1(a).
“Retailer Program Representative” has the meaning given to it in Section 10.1(c).
“Retailer Technology” has the meaning given to it in Section 13.1(a).
“Retailer Transaction Information” has the meaning given to it in Section 8.2(b).
“Sales Forecast” has the meaning given to it in Schedule 5.2(A)(1).
“Scheduled Maintenance Window” means a scheduled period of time mutually agreed by
Retailer, Bank and Servicer during which maintenance or other activities are to be performed and
the time actually used, such time not to exceed eight (8) hours per calendar month. Each Party
shall provide the other not less than sixty (60) days prior written notice of any requests for
changes to its Scheduled Maintenance Window. Extensions to a Scheduled
Appendix I
13
Maintenance Window, and any rescheduled Maintenance Window for which the Party has not
provided its written consent shall be deemed Unexcused Downtime.
“Service Agreement” has the meaning given to it in Section 15.3(l).
“Service Levels” has the meaning given to it in Section 9.3(a).
“SLA Penalty” has the meaning given to it in Section 9.3(c).
“Solvent” as to a Person, means (a) the present fair salable value of such Person’s
assets is in excess of the total amount of its liabilities, (b) such Person is presently able
generally to pay its debts as they become due, and (c) such Person does not have unreasonably small
capital to carry on such Person’s business as theretofore operated and all business in which such
Person is about to engage. The phrase “present fair salable value” of a Person’s assets is
intended to mean that value which can be obtained if the assets are sold within a reasonable time
in arm’s-length transactions in an existing and not theoretical market.
“Span of Control” means any equipment, software, system, network or other infrastructure
and those areas of functionality and availability with respect to, or utilized to provide,
services, as applicable, that are under the control of a Party, its subcontractors or
agents.
“Specified Event” has the meaning given to it in Section 15.3(l).
“[*]” has the meaning given to it in Section 15.3(p).
“Store” means any retail store within the United States that is owned or operated by
Retailer under the Retailer Marks or successors thereto.
“Super Service Level” has the meaning given to it in Section 9.3(b).
“Temporary Pricing Promotions” means temporary, roll-back, pricing promotions in which
(x) [*] or (y) [*]; provided, however, that, for each of (x) and (y), [*] may
conduct one or more such promotions so long as the periods during which each such [*] is offered do
not [*] per Program Year.
“Temporary Walmart MoneyCards” has the meaning given to it in Section 1.2.
“Term” has the meaning given to it in Section 15.1.
“Terminal” means a point-of-sale electronic terminal at a Store through which Walmart
MoneyCard electronic financial transactions are conducted.
“Termination Period” means a period of [*], established by the Agreement, between a
notice of termination of the Agreement and the Agreement Termination Date.
“Transition Plan” has the meaning given to it in Section 1.5(d)(viii).
Appendix I
|
|
|
* |
|
Confidential Treatment Requested. |
14
“Unexcused Downtime” means the total number of minutes any referenced system,
component or service is not available for Use during a calendar month, excluding Excused Downtime.
“Walmart CheckFree Agreement” means the agreement between Retailer and CheckFree dated
March 27, 2008.
“Wal-Mart Financial Services” means the financial products and services offered from
time to time under the “Wal-Mart Financial Services” label, including, but not limited to, payroll
check cashing, money transmission, Money Center Express, home mortgages, xxxx payment, and products
and services offered from time to time under any co-branding agreement with Bank.
“Walmart MoneyCard” has the meaning given to it in Section 1.1.
“Walmart MoneyCard Documentation” means with respect to a Walmart MoneyCard, any and
all documentation or materials relating to the Walmart MoneyCard, including (a) the Walmart
MoneyCard itself, (b) Walmart MoneyCard packaging or mailers, (c) Walmart MoneyCard Terms, (d)
Walmart MoneyCard statements, (e) adverse action information, (f) change of terms notices, (g)
correspondence, memoranda, documents, instruments, certificates, agreements and invoices (to the
extent that the foregoing are authored and delivered solely by Bank), (h) any and all amendments or
modifications to the materials lists in clauses (a) through (g), however stored or kept, and (i)
any other information written by Bank relating to a Walmart MoneyCard; provided, that
“Walmart MoneyCard Documentation” shall not include materials used for advertising or solicitation
including advertising or solicitations of credit-based promotions other than references or
descriptions of debit features available under the Program which have been approved in writing by
Bank prior to their use.
“Walmart MoneyCard Fees” has the meaning given to it in Section 1.5(d)(ii).
“Walmart MoneyCard Shrinkage” means the cost of Temporary Walmart MoneyCard inventory
lost through theft, obsolescence or other causes after delivery to the Participating Stores.
“Walmart MoneyCard Terms” means the terms and conditions agreed to by Bank and each
Cardholder which govern a Walmart MoneyCard and pursuant to which such Cardholder may load the
Walmart MoneyCard and use the Walmart MoneyCard to make Purchases, cash withdrawals at ATMs and any
other transactions contemplated by this Agreement, together with any modifications or amendments
which may be made to such terms.
“Walmart MoneyCard Website” has the meaning given to it in Section 9.1.
“Wire Report” has the meaning given to it in Section 6.1(d).
“Written Procedures” has the meaning given to it in Section 4.5.
Appendix I
15
EXECUTION COPY
SCHEDULES
TO
WALMART MONEYCARD PROGRAM AGREEMENT
1
Schedule 1.5(c)
Operating Procedures for the Card Program
Capitalized Terms not defined herein have the meaning set forth in the Agreement.
Training
|
• |
|
Retailer shall train its employees in the proper distribution of Temporary
Walmart MoneyCards. Retailer shall accept cash and debit cards as the only form of payment
for issuance of Temporary Walmart MoneyCards. |
|
|
• |
|
Retailer shall train its employees to offer a [*]. |
|
|
• |
|
Retailer shall train its associates to instruct Cardholders to contact Bank
customer service if there is a dispute on the Walmart MoneyCard. |
|
|
• |
|
Retailer shall train its associates to follow these Operating Procedures with
the agreed upon training materials. Training instructions shall be provided by Bank to
Retailer. |
Card Program-General
|
• |
|
Retailer shall be responsible for the risk associated with [*]. |
|
|
• |
|
Retailer shall keep and maintain the accounting for the Card Program.
Retailer shall transmit amounts owed to Bank in accordance with the Agreement. |
|
|
• |
|
The magnetic strip is not swiped for the issuance of a Temporary Walmart
MoneyCard. |
Returns/Credits
|
• |
|
Retailer shall not provide any refunds to Cardholders for the issuance of a
Temporary Walmart MoneyCard, and shall instruct customers seeking a refund to call Bank. |
|
|
• |
|
For merchandise purchased with a Walmart MoneyCard, Retailer shall process a
return or adjustment to the Walmart MoneyCard in accordance with Retailer’s standard
policies and procedures. |
Lost/Stolen Walmart MoneyCards
|
• |
|
If a Cardholder calls Retailer to report a lost or stolen Walmart MoneyCard,
Retailer shall instruct the Cardholder to immediately call Bank customer service |
|
|
• |
|
If a Cardholder is in a Participating Store and reports a lost or stolen
Walmart MoneyCard or has sent correspondence to Retailer to report a lost or stolen Walmart
MoneyCard, Retailer shall call Bank and forward written correspondence to Bank customer
service on behalf of the Cardholder. |
Card Cancellation
|
• |
|
If a Cardholder calls Retailer in order to cancel their Walmart MoneyCard,
Retailer shall instruct Cardholder to call Bank |
|
|
• |
|
If a Cardholder is in a Participating Store and wishes to cancel their Walmart
MoneyCard, Retailer shall call Bank customer service on behalf of the Cardholder and advise
the representative that the Cardholder wishes to cancel their card. |
|
|
• |
|
Under no circumstances shall Retailer or its associates retain or destroy a
Walmart MoneyCard on behalf of a Cardholder. |
|
|
• |
|
If Cardholder notifies Retailer via mail that they wish to cancel their
Walmart MoneyCard, Retailer shall forward such correspondence to Bank customer service. |
|
|
|
* |
|
Confidential Treatment Requested. |
2
Balance Inquiries
|
• |
|
Retailer shall conduct balance inquiry transactions through the applicable
Network Provider and Retailer’s Network Acquirer. |
|
• |
|
Retailer shall train its associates to complete free balance inquiries at
Terminals, other than those located in Lease Departments. |
|
– |
|
Retailer shall instruct Cardholder to swipe the Walmart MoneyCard |
|
|
– |
|
Retailer transmits a request for a balance inquiry |
|
|
– |
|
Retailer will issue to the Cardholder a receipt for the available balance amount |
|
• |
|
The Walmart MoneyCard must be present at the time of the balance inquiry. The
magnetic stripe of the Walmart MoneyCard must be swiped and not hand-keyed. |
Transmission of Authorization Request
When requesting an authorization for the initial issuance of a Temporary Walmart MoneyCard,
Retailer shall send Bank the Walmart MoneyCard number, amount, time of day, Retailer merchant ID,
PIN (if applicable), and transaction type. When seeking authorization for balance inquiries,
Retailer shall send Bank the Walmart MoneyCard Number, time of day, Retailer merchant ID, and
transaction type.
3
Schedule 1.5(d)(iv)
Cardholder Terms and Walmart MoneyCard Fees
4
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ceen Xxxx xx slc4m cr hr someone tns used or mo; use ycur oejd or PH
trtyr. your ce’-isaion u car ncrj *s crine at « rwrtmcre-fcerd cmcr r cJr; E7~. ScT-Iffi
or’Arfr; lo us at Sj Uai Address. See- ‘Vtur Liebiyfcr .nsuthcfLwd LJbe d1 — ‘Aa*-aA
UrneyCeid d- PN.F
* “Yftj -agce b rocpeck *rd” us nrwr r estpaion rr rrs’ HEia-ble- Jieudio Kd ase fU ancH
‘Jc’K-’CeT.
10 fki. :,* ] cvras ±sIsta Sdsd bebwtrTor VH~vt “Jtn CeH Vfc oan d-eme he “Eesaoesobed r
sednr 21 bebw. |
5
15. Xxxxx Irrfbrmadan AboutYou. kit ml sisslcse -Fa-nab’, b nm
peitiee-aboJyDurliW-BrMoneyCBdn’d’e bnisadims, lews ard reloads yo. mate:
1 t’t’t r. is reee-ssa’y ii1 ssfslebrg transactions, Icaas sr reloads; * h
order b osmdy wtti arjdefjnerr wcrnf or cn*rt me*:-;
* k- order ta vsrry uk- u stance erd condition cf yourVJehiar McneyCai * ~ a- 3
* =*:ress pcn~ sasr; xxx
xxx d mid party, 3jd” u a credit bunui cr mercherl; * is ctherwbe- D -.ided r cur FrLac-
-si ey
1 cu: refer b ou1 =ri,scy =3 kry d-ar accnmperies Inis
A jeE-ent ytj.. hereby agree b aurafecta, uk and sharrg or bformebwi abed you and
yourlrbtaEri UaneyC&fd aa prnded ii our Prrraqr Plfcjc BitGri is -me a pnrtcf+c Qg-eement.
16. Obtaining “Wainun: Honey£ard InFwnutwn; Rece-bcs. Vbu mey :thir, rrcrmatbn
atcutthe-emountoFvalue you hate remabba cr you* VVnmeri1 ‘Hjrs-j-Ced h- celfK ;S
T 9:~- Ii9:. cr s! en: Smarter
SamsiCbb egeAe1 Th s-inFw-atton, alcna mlha fr-’-day nislorycFra transdcbcraendrelcaas-
beJss j»iibbcc*hlieet«-n -eYra .ca-. YcueJac-barwths-mrr-ii silsi- n K-xxx wirAe-ihbhryd
Wnmart
l.lar«:C!rd T-sneSfciore- ard relcMS b: af
ir-g :~x x 93 -1 5 h by # I ra ue -st Dur Mei i:drta:. Vs. can gel rece pt rr
the I me yj make dny Tensecdin :r cm In ynup ‘.Vrj mart UaneyC rd ! ar X~KI cr :c n!-:f-
sietsr-rd.
1T. Percdic Btacemenh Far PeraanalizEd Cards, “leu may aac b mce ue pt1 oci:
rjlsmsm b1 you1 PsrserulzHi Oard by aJ rg us sT:“j ?“oI5c or -!« stwn
martmcneyGardjaom.’Ycu mey rtcuedt ar ndrj d.n Mrndic. statement, or pe1 mi:
sleb-crb-lor eacn mond-r/ cyde ir aiich a Fe-M’-a em Cud Tsnsacdsr sr
*eload occurs. However, we reaeive the rtghr b sxp sersf ng, rwub1’ pericd c
stmemerfe if your PEreoietrd Cedis nscr.-s.
1FJ. Our Lability, f we do not ccrrclels- a icm cr re bad b cr tnnsjrfbn Xxx your
Wa marl ktanesCaid nn i~e n d~E co"-Jt jmcurt az iig lo cur a rtamarr -jvrd- ycu -ai
-m I k re:pcna b e lor you1 lc a» cr ODrraa!-x d~E eihrl reqji’ed
bh’fadafjl la# -caaver, IherE art seme iKeniDr:. //: wlrDrbe iabe l:r r:hr ie; f.bVouah
rxi ii.h Dr .rs. sUj dc iiil haw? trjgri muneh* awei atle c*i ycurVAahiait
ktrmCard x -rutlhe Ten:ad-; -t; rd-E 4TU. MrJ( ‘ meKio’Jt Jit-fe- su.. n i-st;
m cbtaii c-uh acta rst he« h»j — saa-i ,t- f d-E t xx x. TH or PQS t—rn
-jvas nctun’lurpj prJK1 y Bid you r*e# jkir b wealwc*’. cdbfE you Tjrtcd d~e
bir£jcbcn bad. cr ‘dDdd d rTri u~!far«: bthUid cu- ccrml is.d” u
fre erf sod) prrdtrtcr delay lie bnnaerbcn, icm. cr rt Md Ta~ ter3 ccmpblad,
ds-xxxx reoiDrarie pfenubcn: that *e iflsi tatr; ije; ryj attempt lo uae a Wo mart
U5’«:C;pd that has net ceen HDperf/ jcbvjlad: ;” r lie “.’.’e rer kVireCe
‘e: her repaid e: b:l cr :bl:r. has been s.s-:-rd;d by u:. arwe rait reaaon ta k ks?
J Teniacdcr v\n: nr Bjthcrizfd :y ja_: cr g r1 Wa marl cr S’ten Drtacea rot
prcperFf buna~it l-:n:-n:l dt. iMd rebaid rrcrmal ar lo. s Tiere
d sc may be orer EiiEpticn: xxx:d in a.r agicemenl *iti ycu a1 pnidtied cy DCf
Bcable ar*1.
19. Foreign Transaclionai. f you1 Vtahicrt kftrKyCad s used in d tn’ cticn
lhati:- :ubnibed b the Vw or I’Jt1 rh. nerA ric r : nj’rcrr/ od-t1 then x.X.
on lens v’ h **i I «ir.-: t lie la’xex’i nnujrl i’b U.S. osl-a*: jsing
l:Gjrrenooor*iei:icnp’o«djK.IJndEthe-njp rry caiverKfi prDoeduv
lur U:a cu’rei u:ta, lie r—U.S. d:J n1 tnnoecticn n-njrl i: 4orrtned rlo a UJS. dol
a1 dnuurl by ~u I pyiig the- l—:n:-a:J — -smou’it n th* non-UjS. do! a1 o
rnnoy b J ai“a*cyKrTt*r3ir rara. ~ht pim’iZf ::r-.*-s en ‘flls hal V b-b
7/:i:sl y usts is sil-e’ !3:-.ie"*-Brl-“fliwarMd k!s. J j DlBasIs- nne
crosHH bvlsa Tne cu“tpcy Dcnwntnme i-sr. visa uss-s
? j xxxx cub1 T-snHciin is- re Mb
Visa u:ta ii1 the acatabb c Xxxx when lie tnnsfidticn i: dkce:»q. ~rb uls- may
drfe1 Xxx the te ir. erfec- hen h: l*:n»:l — occurred or’A en Iwas- pcsbbd
x your UaJ-X-x Uortyl ard. Bid ~b- ce liaher than the His- you xxxx xxxx- XxX fi f’ ou
r d ocn-dsfed U.5. dn lars rlo cash, tf f l’ar;ji:Jnr. rttaly ii£foreign
turrcrKr smnwrbu lo U . dt Ian befcre-1 e ens’ed ire re Wsa ar H*fl n le u’ s. d~e pcrwara
dt ‘ate: era fa« Dr lie company mal did re Dcnvera tn ml appr/ We charge- a Fee- 2 Dr
lie d ep :m:ur: :J :e Ji bnioeincn thel*ou ~aw r e. so.nK
ctherd’Bn lie Ln bd 5lcb:. whether or not lie bu’roerficn -ab: n b xre y cu-ercy.
S\. Terniirutinn; tbcpra:icfi. fte ~ar b: any irrie, :uaMrJ ynjr ‘Abhrert
McneyCa and ,!.’ eb rrj- x u:e your Ua)~B’l V’ ‘e- ird cr any reB:cr a ca :d :y av\ i-cb
b: r k- 3j5f tr poistle f eud cr auap ckl: ectid K nrxr khj- K
rcescna. ‘/ “-b: rr jny ti-e jra For env BMr. lerm neb e V eJ-ar
Money Brd jnd su r use cFd-e Warned UcneyCaw. “Tcur Wabiert ucneyCan I e re- on
Bry Eip nrior xxxx- nn the- cod t::r:ermMbnr,
D’e?prjl:’rL’At -ay a p BCHptrq reloads b B d-cr I’arsa:! orfi frn d~e wh
mart Uiff iard am jK-nu derJnex aururiK a bar:jcti]r, 4 th bhe VJel-ar McneyGB .
h*e-fcrmnebycu’1/ilflknert ‘.’a’«:C;pd cr I Eipire: b-w -ac
do riorprov d?e suceftre or rtplatE-Eri«rd, *t * I rel.rr b ycu Bry si
us ‘emeirJig en lieVtahr-ttUErerf l ard urlsss «e ars- zrciibilsd by xxx“Xxx
xxx; so. T:u remar reap-si:4e -cr ery _se of your hVel’Br MoneylBq ?/er sflsr
lre sard s Is t~ nebn sr Eip res. Tc d~e ejlsnl permbsd :y la*i ysu egree x
ze-i sdore-s’ ims em so Isoon post #e nour iri c-o tctrq B~Djnls you c*s ua and
erforring ou r -g it ir der thi s Ag re em erl.
2f. Changes; Waiver. Vh- rescue the- rnhlx heme,dee?e xddd lo th s g eemeit aid -k acpy e
auch -ocnGariarK a Wjhiut UcneyCan thai 10: beeri bsued to yxj ardx atx
‘lyaur’/i’dhiertMcneyCan. V =-»I pnhde you noboe- y ary suoh mcd Ful an as reqjivd by a:p iosb e
lew. tf *e dK de p*cl id eniirce our ri -l: or therge e -re r ore snunor, we
are notor r ue- djt right b e’fcrc? it cr b i a e the Fee n a a:e-slueban
22. Choice of Law. “ s-.fiq semerJt-:nd a I a:ccboFjr itons’i: jnln ua *xx X xxx to
ycu1 V.fc nurtPJDre-f Cird are pw-med cy srd ccnsl’ H r -icccrrierce *ith teae’d lew-sna
ic +e «l*rr bwl xxxx tf; hid ies, +tlu-.DrlvSlcbiilUle1i.
J3. Addhiinal Term. 1* 1 Cu1 bus neaa dsrps-iM Unrday th’DU 1
F’dsy «K*p: b1 -wera o i:B-s. d’i Thf- I\sl-Br iaE’in licn number cf ritd nn
the rack 3r ycur fJ rscnel Bi Csrd s b number Inal wt giw x yo* or cehaho1
kthar sc d-ar’ alrre1! and bariatEssar osher serde ycu kVe ds- not ..ae
lr-n: x.xx«’p snd"*s-b not’seen’arJe-fcr the ae d-Im: n
mc-er ry ycu rtalmo-1, Sam’s’ILb.n’envd-id wH es *id’A+’Mn’ejTf cf d~t—Bf stiare d~e
numKr. (c Our aserb s-1 we ~ar/ “srita1 ysur Wspncrw so
b wth jS- and cur serdben n1 egerfs. i“dy Vtu wi I nolry us cf-zrrf I y r you
rJ’a’os1 your addrEss or be Eohsre rupber ije) rte mey bnns 1 sn s s.’rrish
crs-sijeba’a Vou -Of nn I tranrer ary s ycur r s -b w cH igation s. (Ji tfeirp r kisbn
ths q-eerrentbdeltEnTiiiedbbevoid wunefrcrDeatle, el other p-s sicns of Inis nsemefl anal remar
atA end ErTi’ceabc.igTnis gnsemenlosiisl bits d~E end’e Mree~erc cer*tsr ysu ard us re bjm
x lie V*jhiait Mcnsyla and supersedes err other p1 n1 or
poritEniporansiijS asjee~Eri DeF eer in* aid .s hLae ofi rtalmBrlUoreyljriis s ±ectxeJ
-ifca and smxrra cf V sb. Inter! xx Xxxxx get and enyother ctsfl-b suse or
nebporfc invclwd ir. be Tansanor, load sr reload.
24. APSITKA CH. ns Isrms fhetysu ‘bceffS- ft bn %n*r P
erscriafctd Ljrd osrurser erbinrion pnrdbisr
tst asp tes lo ya.r ftal~B’l Klsnsy_B-d and may s bslsnial y i~it sUjr rtgtra
iri lie ecEi: sf s dJsp.b nriudng fcurrionix Hpat in osu-l or hide a wry brieJ. dbcovery
ara appeal -gnb. ardd-E -qnt b pB-dc ane as arep-eaefutw s-1 -e-ber d acass
Bsls-r. Tcu re,-e s ris -l bre d hie athntsr p*ws4on.byiilc«ra
the-nsl’.cfion: n the- arwrjl nri p wisicn r ycu rejecteibbnor. r ml ra-,-c r
efecl en any clner rm: cFd~e 4g’eemenL
1 b b V*jr LJablitf F« Unawhorbtd Lke ol Vnur Walmart HaneVCard tf
PIHb’ ‘
Td l: T C CE H -j bd c-e -poyr Wa nurl khrKsCard arPN ne: :wn a:l a :l:(en e4epiuning b+e
best *ey of nobbing ua. tcu will nol lose an partcf rhe mnnc-j on your Hrahiart UontyCard
bja*d on uruulhorced usa if ycu huve UErcked nuanatle can; in safeguarding your urd jnd
PIN from risk of «i or 1hrfi Hyfitff. r bSe=E cund bans :re NOT met yaj ecu d a:e the- Is sssr cf
x3 cr bns x-x.xx cf nsAjInanKd usefvm ya-r iVsl-ar k4creyCard be cre you rcl r\’L: th:
jr«rd baa been b:l n1 sb er IFyou believ*- ycur Aa mariMDn«yCjrd nr PIH hu
been bfEcrsbilefi, report it-ifrlin* k MralmarmiDncyurd com or call (B77 MT-iO a. orwrHe
bo Our Mail Address.
1 ‘ ‘ Nulice ol Error He&o ulinn Righls Fcr ‘-’our Hrahiart HonEyCard—Krsep- This Nodce
For Future use ‘ ‘ h N CASE OF ERRDFG OR QUESTIONS ABOUT TOUR WALBAR.”
BOHFIVCARft
Tdcphcne-usetF)7T 37-JKflcr**fcti]ua-B:OijrlAil4ddr»3 bs
SDcnaa;ycucanli1youthntejiefrcrha5nocuiitd sr yn r V!s marl
‘,’s «:C;id ‘.’.t muslelpu-iUj b reporter error unti 50 day s arttr the Eerie-O1
Ts-ds’K y
ue«si’srcelii’scce5jysuili’ilfimsrl.lar
e’iCsrd1rthe error sould ce vf*cdr sursledniriD’isbry1cripedeb: we
sent lie r R5T’*TrJtri h sbry en *tich the sfrerac&so’Ed. wsu
-Br~q.eslewibenhsJs-’-’ sf : r 1-srsBs! s-s a-d Isass rr any tine br
sding’us. i bTT; tt-ttiA cr * tra us eiO.r Ufa! Addtsa. Veu w I need b Ul us:
‘1“i “ our rjmc an hValmarl Uoreyl ard r umber, \2\ Y/hy ycu bde there s an
error, ara lie dn br amount riu «d ?i 4pprcn~B ery iihen the ervr bek_p ace.
r ynj-bl ua n-al y, vc may rcojK d-ar yn send ua ycir cerrclarl crcueaisr n *rtrg wth n ‘ 9 b.
siness dsys We wil delsrmne iiielie1 an em1 CEwntd thin ‘0 buaiiese- days-
rrtc1 *r hEer hsm jou era * I osrrert efiyerrcr promcby. F’A e leed ~a cms-.
nwes’E1 *s may Xxxx xx to 45 dar sx rrdeais ls- your Dcmpbbl crcueador. Fwe OBokle b do
this we wil sredil you1 We msr Uir«eyCerd ATd~r 1C susrs-ss sb
xr lie emourl ]nj Hrk is m emr, k. thai fDU «l hne the- use cf
d’c mcrey :u- ng the- tms- it bskes us lo ocmf ble- a*r iuwsbgabon. Fwe aa yju lo pjt
yujr oomf brl or qjesbbn in *iir: am ff do not recdte il xx xx 1C cusress :n s. me rra\
nctcreoi your WdhKit UoneyCard. or e-rsrs rrddhTg rew ajskxnen, poiitu’-seJe-. xx xx’enr-ritukd
TensmDrs beds or rebads *e rmv like up lo B deya to rrdeaiirjle- yuur oompbrl or cjjesl
dfl For new ouuihj j, we nej leks-ucb 2C busiiess days lo ued t in r
Wahtut McneVla ii1 tb -smouHt ycu d’iik b n error. ‘/* ml tzJIycud-e ‘swjlb w
h n d~res-bua nesj anys dfx r pc rap H rig a.r i’-. sigaicn. H
AeceEidefhetlree*9ar emi ft ml serdyoua » Ben e ibrjl
srt “You ms.y Biitf rxp ea cFd-e d c nKfra disJt #e-u:ed ncu v.-BB-iirrisr. f
jo. n-*c mere irni’ml — aba tcur errcr-reuikricr precEdure:, eel b el (F7J 937-4094 cr
iwjhrejbTBneyeejJjciin.
b b d Prvscy Policyb b *
Tii; P’wacy F i(7» desert e; cu1 i’ Df-arion col tciDT era sharing pmcJ cbs. P
ejz rem IcerefJ i: Ttis. Irwerw pc icy apples-on y b cu’wrl and
-trmercuncmeri am MDf le whcip-.rchHBe- a Trr-pomrjf Chrd or quest erfi*:tn cf a V/eJ-at Msoeylfld
b d-rir -ejabcnsNoa wtti us re aring x d-e Wflhreit UnieiCerd end ‘.\’b mart
V’srerOerd swees d-s: ycu msy res jer nr -scei/e Fbm .s (%iur Ee\icw~i TNs
Prfiao/ Pdby dnea not epprp b any n ormabon we crar r canrscdsr a- th arrp rfher rebl
arshis ypu may nffde ‘Aih ua. rcr pjrps-sn cf Inia Flr*K Pa icy
Bri “A bb’ is a ssrsnny d’at is re aned b arsd~er somuny cy osm~nn Donrol cr s ne-s4-p
.e-.q. mmperies b the sjme sorps- eb -l/. xx xxxxx rs-n-rrarciel osfnpBrise- ard
rrcrmatbr.n is prssrB Fy nermebb irnj-xxx xx sbleiieo r sornscdsn
rh O.r E!evices
MormibDn We ColtctAnd Souroet Ol HormibDn. fie col ec! persurialf idErbiabe
rrormal nri abou: ysu fajri* bs yDureddrese- pFicne ru~ber. ss-sn securh*
ru~ber. erd mcmiel ar ebsu: Tensacicrs. cms pleads and Isms su’s sMsTi tj-
idenrisarion. cjrd marME-Er aerv erg and ma-bsdng curpcsev ‘/.’e
stlsir. Hbrmebcn about yn d res! xx-Xx you ,xxxx as thmjg’n asp cebonsl through
:s r me s cur fcd.cs md stfd oes end rrn~ Inw perbes auch as- c«d I
buf-jua ara dsmog’xxxxx fmis. Oosaa s-ra ry. -A e rw alss- cclsc:
irhc~abon eboul you oniie using ck!ks-* i“3~H I p Esta cf sals sbrsd cy your
memet browse1 on your ocnpuler’i d- c4her Isd-nclcq- theJt me ce used b
remember pesj crds tj- ysu, b tnct yn r «sshe usape ‘Aid- a ard b prcfdbe- you * th
cusbmeed cemert emora sd~er th ms Inrftmi’arscn rtt Share widn Others -‘tif-ff use and
snare n I cr+e Iniirmnl c-nw*s Qofccl suhjerfb npfSootk a»y« thine in c#n: Jd-eseeKmcl»a—
Irlsrdedbbs si im us «: Wahiart Sbwesi.lrK.. Xxx s -uluh and therAFfiiatci [1 he- “Wai mart
E&mpanicO.t*1 use- r ccrnecbcn m bh the Ytakncft kkrwyCad
trcaramrridii’WabKrtx-sjnnae-ii’ehierVAibKrtlriareB serbes iir cu’peses cFupanng era creabrg
bSsi1 cusbmer reca a kmixi I: ssbk+c-nbeTE1 servra you
andx crcNue you ‘Aid- rtctbesp’p’cmDbcn G cgs-rridcfleRS Irni’-rri alss may in tun be- ahsred by
Wa nurl cr nn WJrrjri s b«sheP *ith aerv cc cnikiders cf Ine V*jhicrt uomcuriea in crder x
Xxxx xxxxx you /Aaburtfruncial sehiaea srd as-Dtherwbe-pefmbed byla«l-Service
FtD ders, (indudrq cur WieJtsJ tc iza si-ain :i’b:ra ca annd crchiarg Our Ee’kioe:-
iepwdingyj uq Hormebcnand crcmcl3r£ mlefieJs.and resccndrg b e-shi-B1
rtcurise- Iteabe may use- xxxxxx xx f rma, such — model m cn-psre -k eaa st ua in a r
n*r menuHng e brts Rnincbl kiGbHulicns urHn Whom We Jairrlry OFFer FraneJal PtodLete. such as loan
DTcd.ei H*rourddGres5-lord-e card b r vermiir sr us! Fbrria. th s- rrormal nr.*M I be-
biicd ~c you1 ramt ard ocmi:l irfo’-an:n. Bid bnnsachon oed. re oed am e
itritrcE i’fa—rricr sr s,- s?’o. OurAflliifcesL nrhn are n diet tamp aniEt
indne General Eleplric Cnmfuny cnrpViritE limiry LGE Farrily“1!. For
aervicrsj pr -fleeting pu-ccses, a xXxx xx you1 gntx cpl cut s shanng cf srwh e
igti t nxmMtari.3.d’aisertabip/sf~atic*iFTn~c’Mt su JSB’Jycj’Bspissicn
ast osfcd rdw ‘sTsu’Cnstce sscdsr sss . PartJH. whn are mbcnssned in dfcfng special product!
DrcervicHlDyou.sucjedt x ya.r rishl t op: cut bs : xo:« ir. Ine h b r
Cheat section below. Fa- SMmpH, -ac ~arr aisricse rrcnrial an b Frardsl ssr.- ces
crchiaE-s c ering fcd.cs audi s s inaumnos. -d hes sr Is ns arid ncn- nensa
sor~rsnisisne’no soraumerprmuslsena sen uk. V!c me.y disdoee ra~e eddresa and
tdephcne rtmbtn, aa *dle2 rtsl~BTk1cneyiIa
Tensacicrl(cM.HlcM.pirshaseBrJusweanaraiirerenoe
rislsr\\ C’T’sn: V/» may buy ard aei esaeb. xxx xx busheas ara-sr c-srdv
A’ier. this CK ra customer rbrmaticn geie eJ y b dcK nsed x bidders am b one cf d~e tnrn
errn buaiiese- aasete s1 b sc sisslcse irnrmel sr atsut’foux +H s-sHes n
osrtain Dd~E’c rcumatarKee- aaper~tttd syls*
kfc Your ChoiH— Tfnu ha c iht righnt opt nul ol our sha-hg of nrcriudnn with certain dnird parties,
3= dEKribtd bebw. Tn opr out plezE call us 1&I -frte it bTT ‘
SST- ME or wrhs-ln ia je
Our Wail jckisss. h/du have-previous ty infDnned us o ynur preference h cnnnsdicri w
rh die Waburc Honey tare! you da ntf nsed:tdc ie- again. Pka e do rrash are inrarrnalkn
about me wkhcumpiniei null dtd e GE fjtntf. Please- da nor shire with campaniet wilhh the GE Fjmly
inFormatiDn you me to determine my diqihilrp Fnr cnsdk. Xxx pkate do not allow
HHnpirietivTlhri the GEFamly « xxxxx me fcr pnxJuca and sr’i ss-based on cfuissctiDn. laseL rekud,
experience cr credt digibiicy inFbnnalicn they receive-Frcfn ycu. hipirtant rkc« A haul Ycur Chake
1 -lesae- undemnd d-rr evsn if ycu cpr a_l d:::- bw shy.-:. A-e ai I
«ndru: b sf-ars- inormebDn *lh joint ~a’xxxxxx laTS-’s era »roce- pv ders- a: aeecricea
r d~b pDlcy. era ne omerne cerrrilBd
:v \tm fim f,v fA I ocrririje b srare- Hormebon thet dsmf ea you. am ehnjl your Tan
saviors, uds. reloads, and eipefierces Aid- in. * th rorrparies- jwlnir. lie O~
=erriy 1 Vie- I pmocss -pDur request profnpby. hnweii’E1 i-rr
-jkEus-se-dS-’sl WMlc.l3en3.red-atalrecora5.Bf-ucdebM In ynup prerrtrce. n the-rlffi-.-fou ~rrf
odt! n e b be inc udeo r crc arm as.
oescricedBcah’e. bo.eAer ycurreDjEslis crccEssea. ysu xxx sllbEosruciH bycurfl-TSanes
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sfare aws and we m I comctf with eppioatle slett La*: when we d sd ae- rrcmuba1- ais.l |
6
Schedule 1.5(d)(v)
Aggregate Cardholder Fee Revenue
[*] Months
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– |
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Initial issuance fee in connection with the issuance of Walmart MoneyCards: [*] |
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– |
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Reload fees for Reload Packs and POS Loads with respect to the Walmart
MoneyCards at Participating Stores: [*] |
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– |
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Monthly maintenance fees assessed in connection with Walmart MoneyCards: [*] |
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* |
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Confidential Treatment Requested. |
7
Schedule 1.5(f)(i)
FORM OF P&L STATEMENT
Statements of Operations — Walmart MoneyCard Program
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Period Ended XXXX, XXX |
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2010 |
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Operating revenues: |
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[*] |
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$ |
XXX | |
[*] |
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XXX |
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[*] |
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XXX |
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Total operating revenues |
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XXX |
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Operating expenses: |
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[*] |
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XXX |
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[*] |
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XXX |
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[*] |
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XXX |
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[*] |
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XXX |
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[*] |
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XXX |
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[*] |
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XXX |
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[*] |
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XXX |
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[*] |
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XXX |
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[*] |
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XXX |
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Total operating expenses |
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XXX |
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Income before income taxes |
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XXX |
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Income tax expense (benefit) |
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XXX |
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Net income |
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XXX |
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Key components of the Walmart Money Card Program Statement of operations
Operating revenues
Our operating revenues consist of:
[*]
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* |
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Confidential Treatment Requested. |
8
[*]
[*]
Operating expenses
Our operating expenses consist of:
[*]
[*]
[*]
[*]
[*]
[*]
[*]
[*]
[*]
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• |
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[*] |
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• |
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[*] |
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• |
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[*] |
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• |
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[*] |
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• |
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[*] |
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• |
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* |
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Confidential Treatment Requested. |
9
Income tax expense
Allocated to the Walmart MoneyCard statement of operations based on the overall consolidated
financial statements effective tax rate.
10
Schedule 1.11
AMENDED AND RESTATED APPOINTMENT AGREEMENT
This Amended and Restated Appointment Agreement (“Agreement”), dated as of
May 27, 2010 and effective as of May 1, 2010, between GE Money Bank, a federal savings
association with its principal place of business in Salt Lake City, Utah (“Bank”), and Wal-Mart
Stores, Inc., a Delaware corporation with its principal place of business in Bentonville, Arkansas
(“Retailer”), amends that certain Appointment Agreement dated as of November 1, 2008 (the
“Effective Date”) between Bank and Retailer. Each may be referred to herein as a “Party” or
collectively as “Parties”.
WHEREAS the Bank issues prepaid cards, including reloadable prepaid cards bearing the Visa logo
(“Cards”) to consumers throughout the United States;
WHEREAS Retailer would like to sell Cards which are branded with the “Walmart MoneyCard” name
(“Walmart MoneyCards”) in such retail stores indirectly operated by Retailer as the Parties may
agree upon from time to time in writing (the “Participating Stores”);
WHEREAS the Bank, Retailer, certain subsidiaries of Retailer and
Green Dot Corporation have entered
into the Walmart MoneyCard Program Agreement, dated as of May 27, 2010 (the “Walmart MoneyCard
Program Agreement”), which sets forth the terms and conditions under which the Bank shall issue and
service, and Retailer shall distribute, Walmart MoneyCards (the “Card Program”);
WHEREAS, the Walmart MoneyCard Agreement provides that Retailer shall serve as the agent of the
Bank for certain limited purposes in the Card Program, as described more particularly in an
Appointment Agreement.
NOW THEREFORE, for good and valuable consideration, the receipt and sufficiency of which is hereby
acknowledged, the Parties agree as follows:
1. Appointment of Retailer as Agent
The Bank hereby appoints Retailer as its agent solely for the purpose of marketing and distributing
Walmart MoneyCards at Participating Stores, and collecting Bank’s fees from cardholders and
transmitting them to Bank. Retailer hereby accepts such limited appointment; provided, however,
that Retailer’s sole duty to Bank in connection with such agency shall be limited to performing
such marketing and distribution of Walmart MoneyCards and collection of Bank’s fees in accordance
with the laws applicable to those activities, and the requirements of this Agreement and the
Walmart MoneyCard Program Agreement. Without limiting the generality of the foregoing, Bank
acknowledges that Retailer may distribute or sell products which compete with the Walmart
MoneyCards, subject to the limitations set forth in the Walmart MoneyCard Program Agreement. As
the Bank’s agent, Retailer shall not act outside the scope of the authority granted to it by the
Bank under this Section 1.
11
2. Bank Responsibilities.
(a) The Bank shall issue and service the Walmart MoneyCards; provided, however, that the Bank may
perform certain services from time to time through its affiliates or third party service providers,
as permitted under the Walmart MoneyCard Program Agreement. The Bank shall make the full value of
each Walmart MoneyCard distributed by Retailer available for use by the holder of the Walmart
MoneyCard (the “Cardholder”) in accordance with the Cardholder Agreement. Settlement by Retailer
of the Walmart MoneyCard fees collected on behalf of the Bank, or Retailer’s failure to settle,
shall have no effect on the value on the Walmart MoneyCard or the Cardholder’s right or ability to
use the Walmart MoneyCard.
(b) The Bank acknowledges that Walmart MoneyCards will be loaded and reloaded through the Green
Dot® Financial Network (“GD Network”), and accordingly that funds received by Retailer for loading
and reloading the cards will be remitted to the Bank by the settlement bank for the GD Network,
which currently is Columbus Bank & Trust, a federally insured bank chartered under Georgia law.
Cardholders also may load funds outside the GD Network by direct deposit of the funds with the
Bank.
3. Commissions.
In consideration of Retailer’s marketing and distribution of Walmart MoneyCards, the Bank
shall [*] commissions [*] as set forth in [*] of the Walmart MoneyCard Program Agreement
4. Term and Termination.
(a) Unless terminated earlier in accordance with paragraph (b) below, the term of this Agreement
shall commence on the Effective Date and shall continue until the Walmart MoneyCard Program
Agreement expires or is terminated.
(b) If there is a material breach or default by either Party in the performance of the terms and
conditions of this Agreement, and such default (other than a payment default) shall continue for a
period of thirty (30) days after receipt by the defaulting Party of written notice thereof from the non-defaulting Party (setting forth in detail the
nature of such default), then this Agreement shall terminate at the option of the non-defaulting
Party as of the thirty-first (31st) day following the receipt of such written notice. If a payment
default shall continue for a period of three (3) business days after receipt by the defaulting
Party of written notice thereof by the non-defaulting party, then this Agreement shall terminate at
the option of the non-defaulting Party as of the third (3rd) business day following
receipt of such written notice.
5. Governing Law.
This Agreement and all rights and obligations hereunder, including matters of construction,
validity and performance, shall be governed by and construed in accordance with the laws of the
State of Delaware without regard to its conflict of laws provisions.
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* |
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Confidential Treatment Requested. |
12
6. Modification; Successors and Assigns.
This Agreement may not be amended or modified without the express written consent of both the Bank
and Retailer. Neither this Agreement nor any rights and obligations under this Agreement may be
assigned by either Party without the express written consent of the other Party, except that either
party may assign this Agreement or any of its rights or obligations under this Agreement to its
parent, subsidiary or affiliate companies without such written consent, provided that such parent,
subsidiary or affiliate is able to fulfill the obligations set forth herein.
7. Severability; Waiver.
It is agreed between the Parties that if any provision of this Agreement is held to be invalid, the
remainder of this Agreement shall continue in full force and effect and shall be binding and
effective on the Parties hereto. In addition, the rights of either Party hereunder shall not be
prejudiced or restricted by any time given or forbearance extended to the other Party in the
enforcement of its rights and no waiver by a Party of their rights in respect of any breach hereof
by the other Party shall be deemed to operate as a waiver in respect of any subsequent breach
hereof.
8. Notices.
All notices, demands and other communications hereunder shall be in writing and shall be sent by
certified mail return receipt requested, by hand, by facsimile with verbal confirmation of receipt,
or by nationally recognized overnight courier service addressed to the Party to whom such notice or
other communication is to be given or made at such Party’s address as set forth below, or to such
other address as such Party may designate in writing to the other Parties from time to time in
accordance with the provisions hereof and shall be deemed given when delivered to a Party at the
address below in the case of overnight courier service, by hand or by facsimile or three (3)
Business Days after being sent in the United States postal system, as follows: (i) if to Retailer:
Walmart Stores, Inc., 000 X.X. Xxxxxx Xxxxxx, Xxxxxxxxxxx, Xxxxxxxx 00000-0000, Attention: Finance
Department with a copy to the General Counsel at the same address; (ii) if to Bank: GE Money Bank,
000 Xxxx Xxxxxxxx Xxxx, Xxxxxx, XX 00000, Attention: President, with a copy to: GE Prepaid Card
Services, 000 Xxxx Xxxxx Xxxx , Xxxxxxxx, Xxxxxxxxxxx 00000-0000, Attention: General Counsel.
9. Relationship of Parties.
Except as expressly provided in Section 1 of this Agreement, the relationship of the Parties hereto
is that of independent contracting parties and shall not be deemed to be any other relationship
including, without limiting the generality of the foregoing, that of joint ventures, partners,
joint employers or principal and agent.
10. Counterparts.
This Agreement may be executed in any number of counterparts which, taken together, shall
constitute one single agreement.
[Signature pages to follow]
13
IN WITNESS WHEREOF, Bank and Retailer have each caused this Agreement to be executed and
delivered by its duly authorized representative.
GE MONEY BANK
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By:
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Name: |
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(Type or Print) |
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Title: |
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Bank Appointment Agreement
14
WALMART STORES, INC.
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By:
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Name: |
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Bank Appointment Agreement
15
Schedule 4.3(c)
Reload Pack Commissions
Green Dot shall pay [*] a commission of [*] of the retail fee Green Dot charges a Cardholder for a
Reload Pack sold at a participating Wal-Mart store (i.e., excluding the load amount).
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* |
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Confidential Treatment Requested. |
16
Schedule 4.4(a)
Operating Procedures for Load Program
Capitalized Terms not defined herein have the meaning set for in the Agreement
Reload Pack Merchandising
Retailer shall ensure all merchandise locations are stocked with applicable merchandise and shall
reorder merchandise at a frequency needed to ensure applicable stock levels are maintained within
Participating Stores.
Training
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• |
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Retailer shall train its employees in the proper sale of the Reload Pack and the process
for processing a POS Load with respect to Walmart MoneyCards and GD Network Cards. |
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• |
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Retailer shall train its employees to offer a POS Load with respect to Walmart
MoneyCards as part of [*] process. |
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Retailer shall accept cash and debit cards as the only form of payment for Reload Pack
sales and POS Loads. |
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Retailer shall train its associates to instruct customers to contact Green Dot customer
service in case of a dispute or problem with the Reload Pack or POS Load. |
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Retailer shall train its associates to follow these operating instructions with the agreed
upon training materials. Green Dot shall provide Retailer such training materials. |
Reload Pack Sales and POS Loads
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Loads in the Load Program are facilitated through the purchase of a Reload Pack or
through the POS Load process. |
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Cash proceeds from the Retailer check cashing service may be applied to a Reload Pack or
a POS Load. |
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Retailer shall be responsible for the risk associated with its [*] process. |
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Retailer must obtain from Green Dot an authorization for POS Loads and loads in
connection with Reload Pack sales. If Green Dot does not authorize the load, Retailer
shall terminate the load transaction and not accept any funds from the customer. |
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If the load is authorized, Retailer is responsible, and bears the risk of collecting the
correct payment from the Cardholder. |
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Retailer shall keep the accounting for the Load Program. Retailer shall transmit
amounts owed to Green Dot in accordance with the Agreement. |
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In the case of a POS Load, Retailer shall issue a paper receipt for each initial or
subsequent direct card load that provides the Cardholder with the following information: |
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Load amount |
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Balance on the card after the load is completed |
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• |
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Any applicable authorization or activation numbers |
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* |
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Confidential Treatment Requested. |
17
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In the case of a Reload Pack purchase, Retailer shall issue a paper receipt for each
purchase that provides the customer with the following information: |
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Load amount |
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Any applicable authorization or activation numbers |
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For any POS Load permitted under the Agreement, the card must be present for the load
and the magnetic stripe of the prepaid or stored value card must be swiped and not hand
keyed. |
POS Load Data – Error Correction Procedures
If a Retailer employee does not enter the correct amount of an initial load transaction into the
Terminal:
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Associates will conduct a transaction reversal with a 1 action code while the Cardholder
is still at the register for the initial load transaction |
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The card must be present to process the reversal |
Returns/Credits to Accounts
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Retailer shall block any refunds to the purchase price and initial amount for a Reload
Pack or POS Load and instruct customers seeking a refund to call Green Dot. |
Lost/Stolen Reload Pack
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If a customer calls Retailer to report a lost or stolen Reload Pack, Retailer shall
instruct the Cardholder to immediately call customer service |
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If a customer is in a Retailer Location and reports a lost or stolen Reload Pack or has
sent correspondence to Retailer to report a lost or stolen Reload Pack, Retailer shall call
Green Dot and forward written correspondence to customer service on behalf of the customer. |
Receipts
Subject to Applicable Law, Retailer shall accurately print on each Reload Pack and Swipe and Go
transaction receipt, the last four (4) digits of the account number (where applicable), transaction
type, transaction amount, authorization, activation number (where applicable) and store number.
Transmission of Authorization Request
When requesting an authorization for a Reload Pack or POS Load, Retailer shall send card number
(POS Load only), amount, time of day, merchant ID, and transaction type.
18
Schedule 4.4(d)
[*] Commissions [*]
Green Dot
shall pay [*] a commission [*] (“[*] Commission”) in the amount of [*] ([*]%) of
the retail fee charged to consumers for each POS Load at a Participating Store to a GD Network Card
other than a Walmart MoneyCard.
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* |
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Confidential Treatment Requested. |
19
Schedule 4.5
Appointment Agreement – by Green Dot of Retailer
AMENDED AND RESTATED APPOINTMENT AGREEMENT
This AMENDED AND RESTATED APPOINTMENT AGREEMENT (this “Agreement”) dated as of May 27, 2010
and effective as of May 1, 2010, (the “Effective Date”) by and among
Green Dot Corporation, a
Delaware corporation (“Green Dot”), whose principal business address is 000 X. Xxxxxxxxxx Xxxxx,
Xxxxx 000, Xxxxxxxx, Xxxxxxxxxx 00000 and Wal-Mart Stores, Inc., a Delaware corporation
(“Retailer”) and amends and restates in its entirety that certain Amended and Restated Appointment
Agreement dated as of November 1, 2008, among Green Dot and Retailer. Green Dot and Walmart each
may be referred to herein individually as “Party,” and jointly as the “Parties.” Capitalized
definitional terms used herein and not otherwise defined shall have the meanings given to them in
the Walmart MoneyCard Program Agreement.
For good and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the Parties agree as follows:
1. Program Description. Green Dot, GE Money Bank, a federal savings association with its
principal place of business in Salt Lake City, Utah (“Bank”), Retailer, and certain subsidiaries of
Retailer, have entered into an agreement, dated as of May 27, 2010, as amended from time to time
(the “Walmart MoneyCard Program Agreement”), which sets forth the general terms and conditions
under which the Bank shall issue and service, and Retailer shall market and distribute (a) prepaid
cards which bear the “Walmart MoneyCard” name and certain trademark(s) of the Network Provider(s)
to individuals for personal, family or household purposes and (b) such other reloadable prepaid
cards which bear the name and trademark of a Network Provider as the Parties may agree upon from
time to time in the Walmart MoneyCard Program Agreement in Participating Stores. In addition,
pursuant to that certain Green Dot Card Pilot Program Agreement dated as of May 27, 2010 entered
into between Green Dot and Retailer (“Pilot Agreement”) Retailer may sell re-loadable cards issued
by a FDIC-insured depository institution that is branded with the name of the Network Provider
which is issued by an issuing bank other than Bank that is branded with the “Green Dot” name
pursuant to an arrangement between such other bank and Green Dot under which such other bank
participates in the GD Network to market and distribute such cards (the “Prepaid Cards”), in
Participating Stores. Pursuant to the Walmart MoneyCard Program Agreement, Walmart MoneyCard
Cardholders, as well as other customers participating in the Green XxxX Financial Network
(the “GD Network”), may load funds on Walmart MoneyCards or Green Dot branded prepaid cards (“GD
Card Products”) and transfer funds to other participants in the GD Network. As set forth in the
Walmart MoneyCard Program Agreement, Walmart will sell certain payment devices issued by Bank and
provided by Green Dot for this purpose in accordance with the Operating Procedures provided to
Walmart from time to time in writing.
20
2. Load Packs. Green Dot shall provide POS Loads through Retailer with respect to Walmart
MoneyCards and GD Card Products in Participating Stores. Retailer shall offer Reload Packs in
Participating Stores. A “Reload Pack” is a MoneyPak or any other type of universal cash acceptance
product that can be used to transfer funds to Prepaid Cards or GD Card Products, to pay bills with
participating billers and to make transfers to other payees participating in the GD Network. A “POS
Load” is a transaction in which a cardholder may load a Walmart Money Card or a GD Card Product
through the GD Network by providing funds to a cashier at a point-of-sale in a Participating Store.
MoneyPaks and POS Loads are sometimes referred to in this Agreement together as “Load Packs.”
3. Appointment; Limited Agency.
(a) Pursuant to the Walmart MoneyCard Program Agreement and the Pilot Agreement with respect
to Prepaid Cards, Retailer shall serve as the agent of Green Dot for certain limited purposes as
described more particularly in an Appointment Agreement. Accordingly, this Agreement sets forth
the terms of such agency.
(b) Green Dot hereby appoints Retailer as agent solely for the purpose of marketing and
selling Prepaid Cards and Load Packs and engaging in the collection and transmission of funds in
connection with such sales within the Program Territory on behalf of Green Dot. Green Dot and
Retailer are subject to regulation as provided by Applicable Law. Green Dot shall provide written
notice to Retailer, which shall include written notice to a Retailer designated e-mail address, in
advance of any supervision or examination obligations of Retailer that may be required under the
laws of a jurisdiction prior to that jurisdiction being added to the Program Territory;
provided, however, that such notice shall not be subject to the notice requirements
of Section 10 of this Agreement. Retailer acknowledges and agrees that, upon the addition of any
jurisdiction to the Program Territory, Retailer shall be subject to supervision and examination as
provided by Applicable Law. For purposes of Retailer serving as the agent of Green Dot as set
forth herein, Retailer is under a duty to act only as authorized under this Agreement and the
Walmart MoneyCard Program Agreement and the Pilot Agreement, and if Retailer exceeds such
authority, this Agreement may be terminated and Retailer may be subject to disciplinary action by
Governmental Authorities. Neither Party shall appoint or authorize subagents or sub-authorized
delegates except in compliance with Applicable Law. As required by Applicable Law, certain state
statutory requirements applicable to money transmission are appended hereto as Exhibit 1
and incorporated herein by reference.
(c) Except for the obligations set forth in this Section 3, Retailer owes no other obligation
or duty to Green Dot as its principal. Without limiting the generality of the foregoing sentence,
Green Dot acknowledges that [*] with the Reload Packs and POS Loads, subject to the terms of the
Walmart MoneyCard Program Agreement. As Green Dot’s agent, Retailer shall not act outside the
scope of the authority granted to it by Green Dot under this Section 3 or the Walmart MoneyCard
Program Agreement, and shall, subject to Section 5(c), perform its obligations as agent in
accordance with Applicable Law.
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* |
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Confidential Treatment Requested. |
21
(d) During the term of this Appointment Agreement, Green Dot shall perform its obligations as
principal in accordance with Applicable Law, and shall maintain all licenses, registrations and
permits necessary to conduct its business and maintain the appointment of Retailer made hereunder.
4. Settlement. All Cardholder funds, including fees, received by Retailer for sales of
Load Packs shall be accounted for separately and held in trust by Retailer until received by Bank
each day on behalf of Green Dot. Payment by Retailer to Bank of any settlement amounts due Green
Dot from Retailer under this Agreement shall satisfy Retailer’s obligations to Green Dot with
respect to such amounts. Settlement with respect to Prepaid Cards shall be as set forth in the
Pilot Agreement.
5. Applicable Law Compliance; Regulatory Audits or Exams of Retailer.
(a) Retailer shall display at Participating Store locations any signs, decals, and other display
materials that Applicable Law requires an agent to post as an authorized delegate of Green Dot.
All such signs, decals, materials and supplies furnished by Green Dot to Retailer shall remain the sole property of Green Dot, and shall
be returned to Green Dot within ten business days after the effective termination date of this
Appointment Agreement. [*] shall bear the cost of such return of signs, decals, materials and
supplies to Green Dot by Retailer. Retailer shall keep Green Dot apprised of changes, additions or
deletions to its Participating Store locations. Participating stores shall be determined in
accordance with the Walmart MoneyCard Agreement, and if applicable with respect to Prepaid Cards,
the Pilot Agreement.
(b) On a going forward basis, Green Dot agrees that it shall be solely responsible for, and
covenants that, it will monitor the money transmission laws, regulations and interpretations
thereof in all jurisdictions within the Program Territory and shall promptly as practicable update
Retailer in writing in advance of the effective date of any new or changed obligation to which
Retailer is subject and will promptly make any necessary modifications to the Written Procedures.
Green Dot further agrees that it shall be solely responsible for a failure of Retailer to comply
with such Applicable Law unless such failure is directly attributable to Retailer’s failure to
comply with this Agreement or the Written Procedures; provided, however, that Green
Dot shall not be liable for Retailer’s failure to comply with Applicable Law in those jurisdictions
in which Retailer is acting under its own money transmission license.
(c) On each day on which this Agreement is in effect, Green Dot represents and warrants that
it is (i) a licensed money transmitter in each of the jurisdictions within the Program Territory
where such license is required and (ii) duly authorized under Applicable Law to appoint Retailer as
an agent in such jurisdiction for the purposes set forth in this Agreement.
(d) Green Dot agrees that it shall be liable for any Retailer out-of-pocket costs attributable
to any inspection, audit or examination of Retailer’s facilities, records and personnel by any
Governmental Authority in connection with or relating to this Agreement.
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* |
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Confidential Treatment Requested. |
22
6. Term; Termination.
(a) Unless terminated earlier in accordance with paragraph (b) below, the term of this
Agreement shall commence on the Effective Date and shall continue until the Walmart MoneyCard
Program Agreement expires or is terminated.
(b) If there is a material breach or default by either Party in the performance of the terms
and conditions of this Agreement, and such default (other than a payment default) shall continue
for a period of forty-five (45) days after receipt by the defaulting Party of written notice
thereof from the non-defaulting Party (setting forth in detail the nature of such default), then
this Agreement shall terminate at the option of the non-defaulting Party as of the forty-sixth
(46th) day following the receipt of such written notice. If a payment default shall
continue for a period of three (3) business days after receipt by the defaulting Party of written
notice thereof by the non-defaulting party, then this Agreement shall terminate at the option of
the non-defaulting Party as of the third (3rd) business day following receipt of such
written notice.
(c) Upon termination or expiration of this Agreement: (a) Retailer shall cease selling Load
Packs, and immediately transmit all proceeds from the sales of Load Packs in Retailer’s
possession to Green Dot, in accordance with the terms of the Walmart MoneyCard Program Agreement;
and (b) the appointment granted hereunder shall terminate.
7. Severability; Waiver. It is agreed between the Parties that if any provision of this
Agreement is held to be invalid, the remainder of this Agreement shall continue in full force and
effect and shall be binding and effective on the Parties thereto. In addition, the rights of
either Party hereunder shall not be prejudiced or restricted by any time given or forbearance
extended to the other Party in the enforcement of its rights and no waiver by a Party of its rights
in respect of any breach hereof by the other Party shall be deemed to operate as a waiver in
respect of any subsequent breach hereof.
8. Order of Precedence. In the event of a conflict between the provisions of this
Agreement and the provisions of the Walmart MoneyCard Program Agreement, the provisions of the
Walmart MoneyCard Program Agreement shall prevail. In the event of a conflict between the
provisions of this Agreement and the provisions of the Pilot Agreement, the provisions of the Pilot
Agreement shall prevail.
9. Notices. All notices, demands and other communications hereunder shall be in writing and
shall be sent by certified mail return receipt requested, by hand, by facsimile with verbal
confirmation of receipt, or by nationally recognized overnight courier service addressed to the
Party to whom such notice or other communication is to be given or made at such Party’s address as
set forth below, or to such other address as such Party may designate in writing to the other
Parties from time to time in accordance with the provisions hereof and shall be deemed given when
delivered to a Party at the address below in the case of overnight courier service, by
23
hand or by facsimile or three (3) Business Days after being sent in the United States postal
system, as follows: (i) if to Retailer: Wal-Mart Stores, Inc., 000 X.X. Xxxxxx Xxxxxx,
Xxxxxxxxxxx, Xxxxxxxx 00000-0000, Attention: Finance Department with a copy to the General Counsel
at the same address; (ii) if to Green Dot: 000 Xxxx Xxxxxxxxxx Xxxxx, Xxxxx 000, Xxxxxxxx,
Xxxxxxxxxx 00000 Attention: Chief Executive Officer, with a copy to: General Counsel.
10. Relationship of Parties. Except as expressly provided in Section 3 of this Agreement,
the relationship of the parties hereto is that of independent contracting parties and shall not be
deemed to be any other relationship including, without limiting the generality of the foregoing,
that of joint ventures, partners, joint employers or principal and agent. Except for the services
performed as Green Dot’s agent under Section 3 of this Agreement, Retailer will not provide, and
shall not be deemed to be providing, any other services to or on behalf of Green Dot.
11. Counterparts. This Agreement may be executed in any number of counterparts which, taken
together, shall constitute one single agreement.
[remainder of page intentionally left blank]
[Signature pages to follow]
24
IN WITNESS WHEREOF, the Parties hereto have executed this Agreement as of the day and year
first above written.
Green Dot Appointment Agreement
25
WAL-MART STORES, INC.
Green Dot Appointment Agreement
26
EXHIBIT
1
STATE SCHEDULE
With respect to Retailer’s participation in the Load Program, this Exhibit applies to any of
the Participating Stores in the states listed below. Retailer may also be referred to herein as
“Authorized delegate” or “Agent”.
Alaska
Authorized delegate shall operate in full compliance with “Alaska Uniform Money Services Act”
(Alaska Stat. § 06.55.101 et seq.).
Arizona
Authorized delegate shall operate in full compliance with A.R.S.§ 6-1208.B, a current copy of which
is provided as Appendix 1 hereto.
Arkansas
Authorized delegate shall operate in full compliance with the Uniform Money Services Act, §
00-00-000.
Connecticut
• The Commissioner of the Department of Banking may examine the agents of licensee.
• Agent shall, from the moment of receipt, hold the proceeds of a sale or delivery of a licensee’s
Connecticut payment instruments in trust for the benefit of such licensee or of an agent of the
licensee on behalf of such licensee.
• Agent is prohibited from engaging subagents in the business of issuing Connecticut payment
instruments or in the business of money transmission.
District of Columbia
• Licensee appoints authorized delegate as its agent with authority to engage in money
transmission, on behalf of licensee.
• Authorized delegate shall operate in full compliance with the District of Columbia Money
Transmissions Law, Chapter 12 of Title 26 of the District of Columbia Code (DC Code §§ 26-1001, et
seq.) and any rules, regulations or orders issued thereunder, as amended from time to time.
Florida
• Authorized vendor shall report to the licensee, immediately upon discovery, the theft or loss of
currency received for a transmission or payment instrument.
• Authorized vendor shall display a notice to the public, in such form as prescribed by rule, that
the vendor is the authorized vendor of the licensee.
• Authorized vendor shall remit all amounts owed to the licensee for all transmissions accepted and
all payment instruments sold in accordance with the contract between the licensee and the
authorized vendor.
• Authorized vendor shall hold in trust all currency or payment instruments received for
transmissions or for the purchase of payment instruments from the time of receipt by the licensee
or authorized vendor until the time the transmission obligation is completed.
• Authorized vendor shall not commingle the money received for transmissions accepted or payment
instruments sold on behalf of the licensee with the money or property of the authorized vendor,
except for making change in the ordinary course of the vendor’s business, and ensure that the money
is accounted for at the end of the business day.
• Authorized vendor consents to examination or investigation by the Office of Financial Regulation.
• Authorized vendor shall adhere to the applicable state and federal laws and rules pertaining to a
money
services business, including the Florida Money Transmitters’ Code (Fla. Stat. § 560.101, et
seq.).
27
• Authorized vendor shall provide such other information or disclosure as may be required by rule.
Hawaii
• Licensee appoints Client as licensee’s delegate with authority to engage in money transmission on
behalf of the licensee.
• Neither a licensee nor an authorized delegate may authorize subdelegates without the written
consent of the Commissioner of Financial Institutions.
• Licensee is subject to supervision and rule by the Commissioner.
• Authorized delegate certifies that it is in compliance with the recordkeeping and reporting
requirements under Title 00 Xxxxxx Xxxxxx Code Section 5311 et seq., 31 Code of Federal Regulations
Part 103, Section 125, and other federal and state laws pertaining to money laundering.
• Authorized delegate shall comply with the Hawaii Money Transmitters Act (HRS § 498D-1, et seq.).
Idaho
• Licensee appoints Client as its representative with authority to engage in money transmission on
behalf of the licensee.
• Neither a licensee nor an authorized representative may authorize sub-representatives without the
written consent of the Director of Finance of the Idaho Department of Finance.
• Licensee is subject to supervision and regulation by the Director.
• Authorized representative consents to the Director’s inspection, with or without prior notice to
the licensee or authorized representative(s), of the books and records of authorized
representative(s) of the licensee when the Director has a reasonable basis to believe that the
licensee or authorized representative is in violation of Chapter 29 of Title 26 of the Idaho Code.
• Authorized representatives are under a duty to act only as authorized under the contract with the
licensee and an authorized representative that exceeds its authority is subject to cancellation of
its contract and disciplinary action by the Director.
• Authorized representative shall comply with the Idaho Money Transmitters Act (Idaho Code §§
26-2901, et seq.).
Illinois
• Authorized seller shall operate in full compliance with the laws of Illinois and the United
States, including the Illinois Transmitters of Money Act, 205 Illinois Compiled Statutes Section
657 (205 Ill. Comp. Stat. §§ 657/1, et seq.), and any rules, regulations or orders issued
thereunder, as amended from time to time.
• The appointment of Client as a an authorized seller in Illinois is subject to satisfaction of all
applicable requirements of the Illinois Transmitters of Money Act.
• The agent agreement is conditioned on Client receiving approval from the State of Illinois to
operate as a Money Transfer Agent in that State and shall not take effect unless and until such
approval is received. In the event such approval is denied or not received, the agent agreement
shall be null and void. In the event that approval is revoked, Green Dot may terminate the agent
agreement upon written notice, any other provision of the agent agreement notwithstanding.
Iowa
• Authorized delegate shall operate in full compliance with the Iowa Sale of Certain Instruments
for Payment of Money (Iowa Code §§ 533C.1, et seq.), as amended from time to time.
• Authorized delegate shall remit all money owing to licensee in accordance with the terms of the
contract between the licensee and the authorized delegate.
• Authorized delegate shall not provide money services outside the scope of activity permissible
under the
contract between the authorized delegate and the licensee, except activity in which the authorized
delegate is licensed to engage under article 2 or 3 of the Iowa Code.
• Authorized delegate holds in trust for the benefit of the licensee all money net of fees received
from money transmission.
28
Kentucky
• Licensee designates Client as its agent with authority to engage in money transmission on behalf
of the licensee as authorized under the Kentucky Money Transmitters Act (KRS § 286.11-001 et seq.).
• Agent shall operate in full compliance with applicable federal and state law, including the
Kentucky Money Transmitters Act, and rules promulgated thereunder, and any order issued by the
Executive Director of the Kentucky Department of Financial Institutions pursuant thereto.
• Neither a licensee nor an agent of the licensee may authorize subagents.
• Agent shall timely remit all money legally due to the licensee in accordance with the terms of
the written contract between the licensee and the agent.
• Licensee and agent are subject to regulation by the Executive Director.
Maine
• Licensee appoints Client as its delegate with authority to engage in money transmission on behalf
of the licensee.
• Neither a licensee nor an authorized delegate may authorize subdelegates without the written
consent of the Superintendent of Consumer Credit Protection within the Department of Professional
and Financial Regulation.
• Licensees are subject to supervision and regulation by the Superintendent.
• Authorized delegate shall comply with the Maine Money Transmitters Act (32 M.R.S., §§ 6101, et
seq.).
Maryland
• Licensee appoints Client as its authorized delegate with authority to engage in the business of
money
transmission on behalf of the licensee.
• Neither the licensee nor the authorized delegate may authorize subagents or subauthorized
delegates without written consent of the Commissioner of Financial Regulation in the Department of
Labor, Licensing, and Regulation.
• Authorized delegate is subject to supervision, examination, and regulation by the Commissioner.
• Authorized delegate will operate in full compliance with all applicable laws and regulations,
including the Maryland Money Transmission Act (Md. Financial Institutions Code Xxx. § 12-401 et seq.), and any
rules,
regulations or orders issued thereunder, as amended from time to time.
Michigan
Authorized delegate shall operate in compliance with the Money Transmission Services Act (M.C.L. §§
487.1001, et seq.) and other applicable law.
Minnesota
• Licensee appoints Client as its delegate with authority to engage in money transmission on behalf
of the
licensee.
• Neither a licensee nor an authorized delegate authorize subdelegates without the written consent
of the
Commissioner of the Minnesota Commerce Department.
• Licensees are subject to supervision and regulation by the Commissioner and as a part of that
supervision and regulation, the Commissioner may require the licensee to cancel an authorized
delegate contract as a result of a violation of section 53B.21 (relating to authorized delegate
conduct, including prohibitions on fraudulent statements and a requirement to conduct business in a
safe and sound manner).
• Authorized delegate shall comply with the Minnesota Money Transmitters Act” (Minn. Stat. §§
53B.01, et seq.).
New Hampshire
The New Hampshire Banking Department may examine the business affairs and records of any licensee,
29
authorized delegate, or any other person, whether licensed or not, as it deems necessary to
determine compliance with this chapter and the rules adopted pursuant to it.
New Jersey
• Licensee appoints Client as its delegate with authority to engage in the activities of a money
transmitter on behalf of the licensee.
• Delegate shall operate in compliance with the New Jersey Money Transmitters Act, New Jersey
Statutes, Title 17, Chapter 15C (NJ Stat. Xxx. §§ 17:15C-1, et seq.) and any regulations and orders
issued thereunder, as amended from time to time.
North Carolina
• Licensee appoints Client as its delegate with authority to engage in money transmission on behalf
of the
licensee.
• Neither a licensee nor an authorized delegate may authorize subdelegates without the written
consent of the Commissioner of Banks of the State of North Carolina.
• Licensees are subject to supervision and regulation by the Commissioner of Banks of the State of
North
Carolina.
• Licensee shall issue a certificate of authority for each location at which it conducts licensed
activities in North Carolina through authorized delegates such as Client. The certificate shall be
posted in public view at each location of Client in North Carolina and shall state as follows:
“Money transmission on behalf of Green Dot is conducted at this location pursuant to the Money
Transmitters Act.”
• Authorized delegate shall operate in full compliance with the Money Transmitters Act (NC Gen.
Stat. §§ 53-208.1, et seq.).
North Dakota
• Licensee appoints Client as its delegate with authority to engage in money transmission on behalf
of the
licensee.
• Neither a licensee nor an authorized delegate may authorize subdelegates without the written
consent of the commissioner.
• Licensees are subject to supervision and regulation by the Commissioner of North Dakota
Department of Financial Institutions.
• Authorized delegate shall operate in compliance with the North Dakota Sale of Checks Act (N.D.
Cent. Code, §§ 13-09-01, et seq.).
Ohio
Authorized delegate shall operate in compliance with the Ohio Money Transmitters Law (O.R.C. Xxx.
§§ 1315.01, et seq.).
Oregon
• Licensee appoints Client as the licensee’s delegate with authority to engage in money
transmission on behalf of the licensee.
• Neither a licensee nor an authorized delegate may authorize subdelegates without the written
consent of the Director of the Department of Consumer and Business Services.
• Licensees, authorized delegates and subdelegates are subject to supervision and regulation by the
Director.
• Authorized delegate shall operate in compliance with the Oregon Money Transmission law (O.R.S. §§
717.200, et seq.).
South Dakota
• Licensee appoints Client as its delegate with authority to engage in money transmission on behalf
of the
licensee.
30
• Neither a licensee nor an authorized delegate may authorize subdelegates without the written
consent of the director.
• Licensees are subject to supervision and regulation by the Director of the South Dakota Division
of Banking.
• Authorized delegate shall operate in compliance with the South Dakota Money Transmission law
(CHAPTER 51A-17).
Tennessee
• Licensee appoints Client as its agent with authority to sell payment instruments or transmit
money on behalf of the licensee in compliance with state and federal law, including the Tennessee
Money Transmission Act of 1994 (Tenn. Code Xxx. §§ 45-7-201, et seq.).
• Neither a licensee nor an authorized agent may authorize sub-agents without the written consent
of the
Commissioner of the Tennessee Department of Financial Institutions.
• Licensees are subject to supervision and regulation by the Commissioner of the Tennessee
Department of Financial Institutions.
• Authorized agent consents to the Commissioner’s inspection, with or without prior written notice
to licensee or agent, of the books and records of agent.
• Authorized agent is under a duty to act only as authorized under the contract with licensee, and
if agent
exceeds its authority; it is subject to cancellation of its contract by licensee and disciplinary
action by the
Commissioner.
Vermont
Authorized delegate shall operate in full compliance with Chapter 79, Title 8 of the Vermont
Statutes, as amended from time to time (8 V.S.A. §§ 2500, et seq.).
Virginia
• Authorized delegate to comply with the provisions of the Virginia Money Order Sales and Money
Transmission Services (Va. Code Xxx. §§ 6.1-370, et seq.) and all other applicable state and
federal laws and regulations.
• Authorized delegate will remit all sums owing to the licensee in accordance with the terms of the
agent
agreement.
• Authorized delegate will permit the Commissioner of Financial Institutions to investigate or
examine its business pursuant to § 6.1-375.
• Authorized delegate is prohibited from using a subdelegate, or from otherwise designating or
appointing
another person to sell money orders or engage in money transmission business on behalf of the
licensee.
Washington
• Authorized delegate will operate in full compliance with the Uniform Money Services Act (Rev.
Code Wash. § 19.230.005 et seq.) and any rules regulations and orders issued thereunder, as amended
from time to time.
• Neither licensee nor authorized delegates may authorize subdelegates.
• Authorized delegate may not provide money services other than those allowed licensee under its
license.
West Virginia
• Authorized delegate shall operate in full compliance with the laws of this state and of the
United States,
including the West Virginia Check and Money Order Sales, Money Transmission Services,
Transportation and Currency Exchange (W. Va. Code §§ 32A-2-1, et seq.) (the “West Virginia Law”).
• Authorized delegate shall hold in trust for the licensee from the moment of receipt of the
proceeds of any
business transacted under the West Virginia Law in an amount equal to the amount of proceeds due
the
licensee less the amount due the authorized delegate.
31
Wyoming
• Licensee appoints Client as its delegate with authority to engage in money transmission on behalf
of the
licensee.
• Neither a licensee nor an authorized delegate may authorize subdelegates without the written
consent of the Commissioner of the Wyoming Division of Banking.
• Authorized delegates are subject to supervision and regulation by the Commissioner of the Wyoming
Division of Banking.
• Authorized delegate shall operate in full compliance with the Wyoming Money Transmitters
Act (W.S. §§ 00-00-000, et seq.).
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Appendix I
ARIZONA STATUTE
TRANSMITTERS OF MONEY
ARIZONA REVISED STATUTES
TITLE 6
§ 6-1201. Definitions
In this chapter, unless the context otherwise requires:
1. “Authorized delegate” means a person designated by the licensee under § 6-1208.
2. “Check cashing” means exchanging for compensation a check, debit card payment order, draft,
money order, traveler’s check or payment instrument of a licensee for money delivered to the
presenter at the time and place of the presentation.
3. “Control” means ownership of fifteen per cent or more of a licensee or controlling person, or
the power to vote fifteen per cent or more of the outstanding voting securities of a licensee or
controlling person. For the purpose of determining the percentage controlled by any one person,
that person’s interest shall be aggregated with the interest of any other person controlled by
that person or an officer, partner or authorized delegate of that person, or by a spouse, parent
or child of that person.
4. “Controlling person” means a person directly or indirectly in control of a licensee.
5. “Engage in the business” means conducting activities regulated under this chapter more than ten
times in any calendar year for compensation or in the expectation of compensation. For purposes of
this paragraph, “compensation” means any fee, commission or other benefit.
6. “Foreign money exchange” means exchanging for compensation money of the United States
government or a foreign government to or from money of another government at a conspicuously
posted exchange rate at the time and place of the presentation of the money to be exchanged.
7. “Licensee” means a person licensed under this chapter.
8. “Location” means a place of business at which activity regulated by this chapter occurs.
9. “Money” means a medium of exchange that is authorized or adopted by a domestic or foreign
government as a part of its currency and that is customarily used and accepted as a medium of
exchange in the country of issuance.
10. “Money accumulation business” means obtaining money from a money transmitter as part of any
activity that is carried on for financial gain if the money that is obtained by all persons acting
in concert in the activity, in amounts of one thousand dollars or more, totals over fifty thousand
dollars in the preceding twelve-month period. Money accumulation business does not include a
person who is subject to the reporting requirements under 31 United States Code § 5313.
The exception that is established by 31 United States Code § 5331, subsection (c),
paragraph 1 does not apply to persons who are engaged in the money accumulation business.
11. “Money transmitter” means a person who is located or doing business in this state, including a
check xxxxxx and a foreign money exchanger, and who does any of the following:
(a) Sells or issues payment instruments.
(b) Engages in the business of receiving money for the transmission of or transmitting money.
(c) Engages in the business of exchanging payment instruments or money into any form of money or
payment instrument.
(d) Engages in the business of receiving money for obligors for the purpose of paying that
obligor’s bills, invoices or accounts.
(e) Meets the definition of a bank, financial agency or financial institution as prescribed by
31 United States Code § 5312 or 31
33
code of federal regulations § 103.11.
12. “Outstanding payment instruments” means unpaid payment instruments whose sale has been
reported to a licensee.
13. “Payment instrument” means a check, draft, money order, traveler’s check or other instrument
or order for the transmission or payment of money sold to one or more persons whether or not that
instrument or order is negotiable. Payment instrument does not include an instrument that is
redeemable by the issuer in merchandise or service, a credit card voucher or a letter of credit.
14. “Permissible investment” means any of the following:
(a) Money on hand or on deposit in the name of the licensee.
(b) Certificates of deposit or other debt instruments of a bank, savings and loan association or
credit union.
(c) Bills of exchange or time drafts that are drawn on and accepted by a bank, otherwise known as
banker’s acceptances, and that are eligible for purchase by member banks of the federal reserve
system.
(d) Commercial paper bearing a rating of one of the three highest grades as defined by a
nationally recognized organization that rates these securities.
(e) Securities, obligations or other instruments whose payment is guaranteed by the general taxing
authority of the issuer, of the United States or of any state or by any other governmental entity
or any political subdivision or instrumentality of a governmental entity and that bear a rating of
one of the three highest grades by a nationally recognized investment service organization that
has been engaged regularly in rating state and municipal issues for at least five years.
(f) Stocks, bonds or other obligations of a corporation organized in any state of the United
States, the District of Columbia, the Commonwealth of Puerto Rico or the several territories
organized by Congress that bear a rating of one of the three highest grades by a nationally
recognized investment service organization that has been engaged regularly in rating corporate
securities for at least five years.
(g) Any receivable that is due to a licensee from its authorized delegate pursuant to a contract
between the licensee and authorized delegate as prescribed in § 6-1208 if the amount of
investment in those receivables does not exceed ninety per cent of the total amount of those
receivables after subtracting the amount of those receivables that are past due or doubtful of
collection.
15. “Responsible individual” means a person who is employed by a licensee and who has principal
active management authority over the business of the licensee in this state that is regulated
under this chapter.
16. “Trade or business” has the same meaning prescribed in § 162 of the internal revenue code
of 1954 and includes the money accumulation business.
17. “Transmitting money” means the transmission of money by any means including transmissions
within this country or to or from locations abroad by payment instrument, wire, facsimile
internet or any other electronic transfer, courier or otherwise.
18. “Traveler’s check” means an instrument identified as a traveler’s check on its face or
commonly recognized as a traveler’s check and issued in a money multiple of United States or
foreign currency with a provision for a specimen signature of the purchaser to be completed at the
time of purchase and a countersignature of the purchaser to be completed at the time of
negotiation.
§ 6-1202. License required
A. A person shall not sell or issue payment instruments, engage in the business of receiving money
for transmission or transmitting money, engage in the business of exchanging payment instruments
or money into any form of money or payment instrument or engage in the business of receiving money
for obligors for the purpose of paying that obligor’s bills, invoices or accounts without first
obtaining a license as provided in this chapter or becoming an authorized delegate of a licensee
with respect to those activities. A licensee is under the jurisdiction of the department. A person
who is not licensed under this chapter or who is not an authorized delegate of a licensee with
respect to those activities is presumed to be engaged in a
34
business that is regulated by this chapter and that requires a license if he advertises, solicits
or holds himself out as being in the business of selling or issuing payment instruments, of
receiving money for transmission or transmitting money or of converting one form of money to
another form of money.
B. No person other than a corporation organized and in good standing under the laws of the state
of its incorporation or, if a corporation organized under the laws of a country other than the
United States and in good standing under the laws of the country of its incorporation and
authorized to do business in this state, may apply for or be issued a license as provided in this
chapter.
C. A person engages in business activity regulated by this chapter in this state if any of the
following applies:
1. Conduct constituting any element of the regulated activity occurs in this state.
2. Conduct occurs outside this state and constitutes an attempt, offer or conspiracy to engage in
the activity within this state and an act in furtherance of the attempt, offer or conspiracy
occurs within this state.
3. As part of a business activity described by this section a person knowingly transmits money
into this state or makes payments in this state without disclosing the identity of each person on
whose behalf money was transmitted or payment was made.
§ 6-1203. Exemptions
A. This chapter does not apply to:
1. The United States or any department or agency of the United States.
2. This state, including any political subdivision of this state.
B. This chapter does not apply to the following if engaged in the regular course of their
respective businesses, except that the provisions of article 2 of this chapter apply to:
1. A bank, financial institution holding company, credit union, savings and loan association or
savings bank, whether organized under the laws of any state or the United States when the term
“money transmitter” is used.
2. A person who engages in check cashing or foreign money exchange and engages in other activity
regulated under this chapter only as an authorized delegate of a licensee acting within the scope
of the contract between the authorized delegate and the licensee.
3. A person licensed pursuant to chapter 5, 6, 7 or 8 of this title, chapter 9, article 2 of this
title, chapter 12.1 of this title or title 32, chapter 9.
§ 6-1204. Application for license; fees
A. Each application for a license shall be made in writing, under oath and in the form prescribed
by the superintendent. The application shall contain at least the following:
1. Copies of the articles of incorporation for the applicant, a listing of all trade names or
fictitious names used by the applicant and other information concerning the corporate status of
the applicant.
2. The address of the applicant’s principal place of business, the address of each location where
the applicant intends to transact business in this state, including any branch offices, and the
name and address of each location of any authorized delegates.
3. For each executive officer and director of the applicant and for each executive officer and
director of any controlling person, unless the controlling person is a publicly traded company on
a recognized national exchange and has assets in excess of four hundred million dollars, a
statement of personal history in the form prescribed by the superintendent.
4. An identification statement for each branch manager and responsible individual including all of
the following:
35
(a) Name and any aliases or previous names used.
(b) Date and place of birth.
(c) Alien registration information, if applicable.
(d) Employment history and residence addresses for the preceding fifteen years.
(e) Social security number.
(f) Criminal convictions, excluding traffic offenses.
5. The name and address of each authorized delegate.
6. The identity of any account in any financial institution through which the applicant intends to
conduct any business regulated under this chapter.
7. A financial statement audited by a licensed independent certified public accountant.
B. Each application shall be accompanied by the nonrefundable application fee and an annual fee as
prescribed in § 6-126.
§ 6-1205. Bond required; conditions; notice; cancellation; substitution
A. Each application for a license shall be accompanied by and each licensee shall maintain at all
times a bond executed by the licensee as principal and a surety company authorized to do business
in this state as surety. The bond shall be in the amount of twenty-five thousand dollars for a
licensee with five or fewer authorized delegates and locations, one hundred thousand dollars for a
licensee with more than five but fewer than twenty-one authorized delegates and locations and an
additional five thousand dollars for each authorized delegate and location in excess of twenty but
fewer than two hundred one authorized delegates and locations, to a maximum of two hundred fifty
thousand dollars and an additional five thousand dollars for each authorized delegate and location
in excess of two hundred authorized delegates and locations, to a maximum of five hundred thousand
dollars.
B. The bond shall be conditioned on the faithful compliance of the licensee, including its
directors, officers, authorized delegates and employees, with this chapter. The bond shall be
payable to any person injured by the wrongful act, default, fraud or misrepresentation of the
licensee, his authorized delegates or his employees or to the state for the benefit of the person
injured. Only one bond is required for any licensee irrespective of the number of officers,
directors, locations, employees or authorized delegates of that licensee.
C. The bond shall remain in effect until cancelled by the surety, which cancellation may be had
only after thirty days’ written notice to the superintendent. That cancellation does not affect
any liability incurred or accrued during the thirty day period.
D. In lieu of the bond prescribed in this section, an applicant for a license or a licensee may
deposit with the superintendent cash or alternatives to cash acceptable to the superintendent in
the amount of the required bond. Notwithstanding § 35-155, subsection E, the principal
amount of the deposit shall be released only on written authorization of the superintendent or on
the order of a court of competent jurisdiction. The principal amount of the deposit shall not be
released to the licensee before the expiration of five years from the first occurrence of any of
the following:
1. The date of substitution of a bond for a cash alternative unless the superintendent determines
in his discretion that the bond constitutes adequate security for all past, present or future
obligations of the licensee. After that determination, the cash alternative may be immediately
released.
2. The surrender of the license.
3. The revocation of the license.
4. The expiration of the license.
E. Notwithstanding subsections A through D of this section, if the required amount of the bond is
reduced, whether by change
36
in the number of authorized delegates or locations or by legislative action, a cash deposit in
lieu of that bond shall not be correspondingly reduced but shall be maintained at the higher
amount until the expiration of three years from the effective date of the reduction in the
required amount of that bond unless the superintendent in his discretion determines otherwise.
§ 6-1205.01. Net worth requirements
A. Each applicant for a license shall have and each licensee shall maintain at all times a net
worth of at least one hundred thousand dollars, calculated according to generally accepted
accounting principles.
B. Any licensee who is engaged in the business regulated under this chapter at more than one
location pursuant to § 6-1207 or through authorized delegates pursuant to § 6-1208
shall have an additional net worth of fifty thousand dollars for each location or authorized
delegate located in this state, as applicable, to a maximum of five hundred thousand dollars.
C. A licensee whose business conducts a total of more than five hundred thousand dollars in
transactions that involve transmitting money in an amount of one thousand dollars or more during
the preceding year shall maintain net worth in addition to the amounts required by subsections A
and B of this section. The additional net worth shall be not less than ten per cent of the total
of such transactions conducted in this state, calculated according to generally accepted
accounting principles to a maximum of five hundred thousand dollars.
§ 6-1206. Issuance of license; renewal
A. On the filing of a complete application, the superintendent shall investigate the financial
condition and responsibility, financial and business experience, character and general fitness of
the applicant. In his discretion, the superintendent may conduct an on-site investigation of the
applicant, the reasonable cost of which shall be borne by the applicant. The superintendent shall
issue a license to an applicant if the superintendent finds that all of the following conditions
are met:
1. The applicant has complied with §§ 6-1204, 6-1205 and 6-1205.01.
2. The competence, experience and integrity of the officers, directors and controlling persons and
any proposed management personnel indicate that it would be in the interest of the public to
permit such person to participate in the affairs of a licensee.
3. The applicant has paid the required license fee.
B. The superintendent shall approve or deny every application for an original license within one
hundred twenty days after the date an application is complete, which period may be extended by the
written consent of the applicant. The superintendent shall notify the applicant of the date on
which the application is determined to be complete. In the absence of approval or denial of the
application or consent to the extension of the one hundred twenty day period, the application is
deemed approved and the superintendent shall issue the license effective as of the first business
day after that one hundred twenty day period or any extended period.
C. A licensee shall pay a renewal fee as prescribed in § 6-126 on or before November 1 of
each year. The renewal fee shall be accompanied by a renewal application in the form prescribed by
the superintendent. A license for which no renewal fee and application have been received by
November 1 shall be suspended. A licensee may renew a suspended license no later than December 1
of the year of expiration by paying the renewal fee plus one hundred dollars for each day the
renewal fee and application were not received by the superintendent. A license expires on December
1 of each year, unless earlier renewed, surrendered or revoked. A license shall not be granted to
the holder of an expired license or to an incorporator, director or officer of the holder of an
expired license except on compliance with the requirements provided in this article for an
original license.
§ 6-1207. Principal and branch offices; notices
A. A licensee shall designate and maintain a principal place of business for the transaction of
business regulated by this chapter. If a licensee maintains one or more places of business in this
state, the licensee shall designate a place of business in this state as its principal place of
business for purposes of this section. The license shall specify the address of the principal
place of business and shall designate a responsible individual for its principal place of
business.
B. If a licensee maintains one or more locations in this state in addition to a principal place of
business, and those locations are to be under the control of the licensee and not under the
control of authorized delegates as prescribed in § 6-1208, the licensee
37
shall obtain a branch office license from the superintendent for each additional location by
filing an application as required by the superintendent at the time the licensee files its license
application. If branch offices are added by the licensee, the licensee shall file with the
superintendent an application for a branch office license with the licensee’s next quarterly
fiscal report prescribed by § 6-1211. The superintendent shall issue a branch office
license if the superintendent determines that the licensee has complied with the provisions of
this subsection. The license shall indicate on its face the address of the branch office and shall
designate a manager for each branch office to oversee that office. The superintendent may
disapprove the designated manager then or at any later time if the superintendent finds that the
competence, experience and integrity of the branch manager warrants disapproval. A person may be
designated as the manager for more than one branch. The licensee shall submit a fee as prescribed
in § 6-126 for each branch office license.
C. A licensee shall prominently display the money transmitter license in its principal place of
business and the branch office license in each branch office. Each authorized delegate shall
prominently display at each location a notice in a form prescribed by the superintendent that
indicates that the authorized delegate is an authorized delegate of a licensee under this chapter.
D. If the address of the principal place of business or any branch office is changed, the licensee
shall immediately notify the superintendent of the change. The superintendent shall endorse the
change of address on the license for a fee as prescribed in § 6-126.
§ 6-1208. Authorized delegates of licensee; reports
A. A licensee may conduct the business regulated under this chapter at one or more locations in
this state through authorized delegates designated by the licensee.
B. Each contract between a licensee and an authorized delegate shall require the authorized
delegate to operate in full compliance with the law and shall contain as an appendix a current
copy of this chapter. The licensee shall provide each authorized delegate with operating policies
and procedures sufficient to permit compliance by the delegate with the provisions of title 13,
chapter 23 and this chapter and rules adopted pursuant to this chapter. The licensee shall
promptly update the policies and procedures to permit compliance with those laws and rules.
C. An authorized delegate is not liable for any obligation imposed on its licensee by this chapter
with respect to the business for which it is a delegate. On suspension or revocation of a license
or the failure of a licensee to renew its license, the superintendent shall notify all delegates
of the licensee who are on record with the department of the department’s action. On receipt of
this notice, an authorized delegate shall immediately cease to operate as a delegate of that
licensee.
§ 6-1209. Cease and desist orders; examinations
A. In addition to his authority under § 6-137, the superintendent may issue an order to
cease and desist against a licensee, requiring the licensee to cease conducting its business
through an authorized delegate and to take appropriate affirmative action, pursuant to §
6-137, if the superintendent finds that:
1. The authorized delegate has violated, is violating or is about to violate any applicable law or
rule or order of the superintendent.
2. The authorized delegate has failed to cooperate with an examination or investigation by the
superintendent or the attorney general authorized by this title.
3. The competence, experience, integrity or overall moral character of the authorized delegate or
any controlling person of the authorized delegate indicates that it would not be in the interest
of the public to permit that person to participate in the business regulated under this chapter.
4. The financial condition of the authorized delegate is such that it might prejudice the
interests of the public in the conduct of the business regulated under this chapter.
5. The authorized delegate has engaged, is engaging or is about to engage in any unsafe or unsound
act, practice or transaction or an act, practice or transaction that constitutes a violation of
this title or of any rule or order of the superintendent.
B. Any business for which a license is required by this chapter conducted by an authorized
delegate outside the scope of authority conferred in the contract between the authorized delegate
and the licensee is unlicensed activity. An authorized
38
delegate of a licensee holds in trust for the benefit of the licensee all monies received from the
sale or delivery of the licensee’s payment instruments or monies received for transmission. If an
authorized delegate commingles any such monies with any monies or other property owned or
controlled by the authorized delegate, a trust against all commingled proceeds and other monies or
property owned or controlled by the authorized delegate is imposed in favor of the licensee in an
amount equal to the amount of the proceeds due the licensee.
C. An authorized delegate is subject to examination by the superintendent at the discretion of the
superintendent. The licensee is responsible for the payment of an assessment for the examination
of its authorized delegates to the extent that the examination relates to the activities conducted
by the authorized delegate on behalf of the licensee. That assessment shall be made at the rate
set by the superintendent for examination of an enterprise pursuant to § 6-125, subsection
B, and payment of that assessment shall be made as prescribed by § 6-125.
§ 6-1210. Suspension or revocation of licenses
The superintendent may suspend or revoke a license if the superintendent finds any of the
following:
1. The licensee has made a material misstatement or suppressed or withheld information on an
application for a license or any document required to be filed with the superintendent.
2. A fact or condition exists that, if it had existed or had been known at the time the licensee
applied for its license, would have been grounds for denying the application.
3. The licensee is insolvent as defined in § 47-1201.
4. The licensee has violated any provision of title 13, chapter 23, this chapter or rules adopted
pursuant to this chapter or any order of the superintendent.
5. An authorized delegate of the licensee has violated any provision of title 13, chapter 23, this
chapter or rules adopted thereunder or any order of the superintendent as a result of a course of
negligent failure to supervise or as a result of the wilful misconduct of the licensee.
6. The licensee refuses to permit the superintendent or the attorney general to make any
examination authorized by this title.
7. The licensee knowingly fails to make any report required by this chapter.
8. The licensee fails to pay a judgment entered in favor of a claimant, plaintiff or creditor in
an action arising out of the licensee’s business regulated under this article within thirty days
after the judgment becomes final or within thirty days after expiration or termination of a stay
of execution or other stay of proceedings, whichever is later. If execution on the judgment is
stayed by court order, operation of law or otherwise, proceedings to suspend or revoke the license
for failure of the licensee to comply with that judgment may not be commenced by the
superintendent under this subsection until thirty days after that stay.
9. The licensee has been convicted in any state of a felony or of any crime involving a breach of
trust or dishonesty.
§ 6-1211. Reports
Each licensee shall file with the superintendent within forty-five days after the end of each
fiscal quarter a consolidated financial statement including a balance sheet, income and expense
statements and a list of all authorized delegates, branch managers, responsible individuals and
locations within this state that have been added or terminated by the licensee within the fiscal
quarter. Information regarding branch managers and responsible individuals shall include the
information prescribed in § 6-1204, subsection A, paragraph 4. For locations and
authorized delegates, the licensee shall include the name and street address of each location and
authorized delegate.
§ 6-1212. Permissible investments
A. Every licensee shall maintain at all times permissible investments that comply with either of
the following:
1. A market value computed in accordance with generally accepted accounting principles of not less
than the aggregate amount of all of its outstanding payment instruments.
39
2. A net carrying value computed in accordance with generally accepted accounting principles of
not less than the aggregate amount of all of its outstanding payment instruments, provided the
market value of these permissible investments is at least ninety-five per cent of the net carrying
value.
B. Notwithstanding any other provision of this chapter, the superintendent, with respect to any
particular licensee or all licensees, may limit the extent to which any class of permissible
investments as defined in § 6-1201 may be considered a permissible investment, except for
money and certificates of deposit. The superintendent may by rule prescribe or by order allow
other types of investments which the superintendent determines to have substantially equivalent
safety as other permissible investments to be considered a permissible investment under this
chapter.
§ 6-1213. Records
A. Each licensee shall keep and use in its business books, accounts and records in accordance with
generally accepted accounting principles that will enable the superintendent to determine whether
that licensee is complying with the provisions of this chapter. Each licensee and authorized
delegate shall preserve its records for at least five years after making the final entry on any
transaction. Each authorized delegate shall keep records as required by the superintendent.
B. For each authorized delegate, the licensee shall maintain records that demonstrate that the
licensee conducted a reasonable background investigation of each authorized delegate. A licensee
shall preserve those records for at least five years after the authorized delegate’s most recent
designation by the licensee. For an authorized delegate designated after November 1, 1991, the
records shall be available at all times, and for an authorized delegate designated on or before
November 1, 1991, the records shall be available at all times after November 1, 1992.
C. The records of the licensee regarding the business regulated under this chapter shall be
maintained at its principal place of business or, with notice to the superintendent, at another
location designated by the licensee. If the records are maintained outside this state, the
superintendent may require that the licensee make those records available to the superintendent at
his office not more than five business days after demand. The superintendent may further require
that those records be accompanied by an individual who is available to answer questions regarding
those records and the business regulated under this chapter. The superintendent may require the
appearance of a specific individual or may request the licensee to designate an individual
knowledgeable with regard to the records and the business. The individual appearing with the
records shall be available to the superintendent for up to three business days.
D. On-site examinations of records prescribed by this chapter may be conducted in conjunction with
representatives of other state agencies or agencies of another state or of the federal government
as determined by the superintendent. In lieu of an on-site examination, the superintendent may
accept the examination report of an agency of this state or of another state or of the federal
government or a report prepared by an independent licensed certified public accountant. Joint
examination or acceptance of an examination report shall not be deemed a waiver of examination
assessments provided by law, and joint reports and reports accepted under this subsection are
considered an official report of the department for all purposes. Information obtained by
examinations prescribed by this article shall be disclosed only as provided in § 6-129.
§ 6-1214. Liability of licensees
Each licensee is liable for the payment of all moneys covered by payment instruments that it sells
or issues in any form in this state whether directly or through an authorized delegate and whether
as a maker or drawer or as money received for obligors or for transmission by any means whether or
not that instrument is a negotiable instrument under the laws of this state.
§ 6-1215. Notice of source of instrument; transaction records
A. Every payment instrument sold by a licensee directly or through an authorized delegate shall
bear the name of the licensee and a unique consecutive number clearly stamped or imprinted on it.
B. For every transaction involving the receipt of money from a customer, the licensee or
authorized delegate who receives the money shall maintain written records of the transaction. The
records may be reduced to computer or other electronic medium. The records collectively shall
contain the name of the licensee, the street address of the location where the money was received,
the name and street address of the customer if reported to the licensee or authorized delegate,
the approximate date of the transaction, the name or other information from which, together with
other contemporaneous records, the superintendent can determine the identity of those employees of
the licensee or authorized delegate who may have conducted the transaction
40
and the amount of the transaction. The information required by this section shall be available
through the licensee or authorized delegate who received the money for at least five years from
the date of the transaction.
§ 6-1216. Acquisition of control
A. A person shall not directly or indirectly acquire control of a licensee or controlling person
without the prior written approval of the superintendent, except as otherwise provided by this
section.
B. An application for approval to acquire control of a licensee shall be in writing in a form
prescribed by the superintendent and shall be accompanied by information as the superintendent may
require. The application shall be accompanied by the fee prescribed in § 6-126. The
superintendent shall act on the application within one hundred twenty days after the date on which
the application is complete, unless the applicant consents in writing to an extended period. An
application that is not denied or approved within that period shall be deemed approved as of the
first business day after the expiration of that period.
C. The superintendent shall deny the application to acquire control of a licensee if he finds that
the acquisition of control is contrary to law or determines that disapproval is reasonably
necessary to protect the interest of the public. In making that determination, the superintendent
shall consider both of the following:
1. Whether the financial condition of the person that seeks to control the licensee might
jeopardize the financial condition of the licensee or prejudice the interests of the public in the
conduct of the business regulated under this chapter.
2. Whether the competence, experience, integrity and overall moral character of the person that
seeks to control the licensee, or the officers, directors and controlling persons of the person
that seeks to control the licensee, indicate that it would not be in the interest of the public to
permit that person to control the licensee.
D. Nothing in this section prohibits a person from negotiating or entering into agreements subject
to the condition that the acquisition of control will not be effective until approval of the
superintendent is obtained.
E. This section does not apply to any of the following persons or transactions:
1. A registered dealer who acts as an underwriter or member of a selling group in a public
offering of the voting securities of a licensee or controlling person of a licensee.
2. A person who acts as proxy for the sole purpose of voting at a designated meeting of the
security holders of a licensee or controlling person of a licensee.
3. A person who acquires control of a licensee or controlling person of a licensee by devise or
descent.
4. A person who acquires control of a licensee or controlling person as a personal representative,
custodian, guardian, conservator, trustee or any other officer appointed by a court of competent
jurisdiction or by operation of law.
5. A pledgee of a voting security of a licensee or controlling person who does not have the right,
as pledgee, to vote that security.
6. A person or transaction that the superintendent by rule or order exempts in the public
interest.
F. Before filing an application for approval to acquire control, a person may request in writing a
determination from the superintendent as to whether that person will be deemed in control on
consummation of a proposed transaction. If the superintendent determines in response to that
request that the person will not be in control within the meaning of this chapter, the
superintendent shall enter an order to that effect and the proposed transaction is not subject to
the requirements of this section.
§ 6-1217. Appointment of superintendent as agent for service of process; forwarding of process;
consent to jurisdiction
A. A licensee, an authorized delegate or a person who knowingly engages in business activities
that are regulated under this chapter with or without filing an application is deemed to have done
both of the following:
1. Consented to the jurisdiction of the courts of this state for all actions arising under this
chapter.
41
2. Appointed the superintendent as his lawful agent for the purpose of accepting service of
process in any action, suit or proceeding that may arise under this chapter.
B. Within three business days after service of process upon the superintendent, the superintendent
shall transmit by certified mail copies of all lawful process accepted by the superintendent as an
agent to that person at its last known address. Service of process shall be considered complete
three business days after the superintendent deposits the copies of the documents in the United
States mail.
§ 6-1218. Prohibited transactions
A person shall not engage in conduct requiring a license under this chapter as an authorized
delegate of a principal if that principal is not licensed under this chapter. A person who does so
shall be deemed to be the principal seller, issuer or actor, and not merely an authorized
delegate, and is liable to the holder, remitter or customer as the principal.
§ 6-1219. Repealed by Laws 0000, Xx. 291, § 2
§ 6-1241. Reports to the attorney general; investigation; violation; classification
A. Within thirty days after any transaction or series or pattern of transactions that is conducted
or attempted by, at or through the business and that involves or aggregates five thousand dollars
or more in funds or other assets, each licensee and authorized delegate of a licensee and each
money transmitter shall file with the attorney general’s office in a form prescribed by the
attorney general a report of the transaction or series or pattern of transactions if the licensee,
authorized delegate or money transmitter knows, suspects or has reason to suspect that the
activity either:
1. Involves funds that are derived from illegal activities, is intended or conducted in order to
hide or disguise funds or other assets that are derived from illegal activities, including,
without limitation, the ownership, nature, source, location or control of the funds or other
assets, as part of a plan to violate or evade any law or regulation or to avoid any transaction
reporting requirement under this chapter or may constitute a possible money laundering violation
under § 13-2317 or another racketeering violation as defined in § 13-2301.
2. Has no business or apparent lawful purpose or is not the sort of activity in which the
particular customer would normally be expected to engage and the licensee, authorized delegate or
money transmitter knows of no reasonable explanation for the activity after examining the
available facts, including the background and possible purpose of the activity.
B. A licensee, authorized delegate or money transmitter that is required to file a report
regarding business conducted in this state pursuant to the currency and foreign transactions
reporting act (31 United States Code §§ 5311 through 5326, including any special
measures that are established under 31 United States Code § 5318A, and 31 Code of Federal
Regulations part 103 or 12 Code of Federal Regulations § 21.11) shall file a duplicate of
that report with the attorney general.
C. All persons who are engaged in a trade or business and who receive more than ten thousand
dollars in money in one transaction or who receive more than ten thousand dollars in money through
two or more related transactions shall complete and file with the attorney general the information
required by 31 United States Code § 5331 and the federal regulations relating to this
section concerning reports relating to cash received in trade or business.
D. A licensee, authorized delegate or money transmitter that is regulated under the currency and
foreign transactions reporting act (31 United States Code § 5325 and 31 Code of Federal
Regulations part 103) and that is required to make available prescribed records to the secretary
of the United States department of treasury on request at any time shall follow the same
prescribed procedures and create and maintain the same prescribed records relating to each
transaction.
E. In addition to the requirements under subsection D of this section and in connection with each
transaction that involves transmitting money in an amount of one thousand dollars or more, whether
sending or receiving, a licensee or, for transactions conducted through an authorized delegate, an
authorized delegate shall retain a record of each of the following:
1. The name and social security or taxpayer identification number, if any, of the individual
presenting the transaction and the person and the entity on whose behalf the transaction is to be
effected.
2. The type and number of the customer’s verified photographic identification, as described in
31 Code of Federal Regulations
42
§ 103.28.
3. The customer’s current occupation.
4. The customer’s current residential address.
5. The customer’s signature.
F. Subsection E of this section does not apply to transactions by which the licensee’s customer is
making a xxxx payment either to a commercial creditor pursuant to a contract between the licensee
and the commercial creditor or to a utility company.
G. Each licensee shall create records that reflect the provision of updated operating policies and
procedures pursuant to § 6-1208, subsection B and of instruction that promotes compliance
with this chapter, title 13, chapter 23 and 31 United States Code § 5318, including the
identification of the provider and the material and instruction that were provided.
H. On request of the attorney general, a county attorney or the superintendent, a licensee,
authorized delegate or money transmitter shall make any records that are created pursuant to this
section available to the attorney general, a county attorney or the superintendent at any time.
I. A licensee or, for transactions conducted through an authorized delegate, an authorized
delegate shall maintain any customer identification records that are created pursuant to
subsection E of this section for three years. After three years, the licensee or, for transactions
conducted through an authorized delegate, the authorized delegate shall deliver the customer
identification records to the attorney general. The attorney general shall make the records
available on request to the superintendent or a county attorney but shall not otherwise distribute
the customer identification records without a court order. The customer identification records
shall not be used for any purpose other than for criminal and civil prosecution and the prevention
and detection of fraud and other criminal conduct.
J. If the superintendent or the attorney general finds that reasonable grounds exist for requiring
additional record keeping and reporting in order to carry out the purposes of this chapter and to
prevent the evasion of this chapter, the superintendent or the attorney general may:
1. Issue an order requiring any group of licensees, authorized delegates or money transmitters in
a geographic area to do any of the following:
(a) Obtain information regarding transactions that involve total dollar amounts or denominations
of five hundred dollars or more, including the names of any persons participating in those
transactions and any persons or entities on whose behalf they are to be effected.
(b) Maintain records of that information for at least five years and make those records available
to the attorney general and the superintendent.
(c) File a report with the attorney general and the superintendent regarding any transaction in
the manner prescribed in the order.
2. Issue an order exempting any group of licensees or authorized delegates from the requirements
of subsection E of this section based on the geographic area, the volume of business conducted,
the record of compliance with the reporting requirements of this chapter and other objective
criteria.
K. An order issued pursuant to subsection J of this section is not effective for more than one
hundred eighty days unless renewed after finding that reasonable grounds exist for continuation of
the order.
L. The timely filing of a report required by this section with the appropriate federal agency
shall be deemed compliance with the reporting requirements of this section, unless the attorney
general has notified the superintendent that reports of that type are not regularly and
comprehensively transmitted by that federal agency to the attorney general.
M. This chapter does not preclude a licensee, authorized delegate, money transmitter, financial
institution or person engaged in a trade or business from instituting contact with and disclosing
customer financial records to appropriate state or local law enforcement agencies if the licensee,
authorized delegate, money transmitter, financial institution or person has information
43
that may be relevant to a possible violation of any criminal statute or to the evasion or
attempted evasion of any reporting requirement of this chapter.
N. A licensee, authorized delegate, money transmitter, financial institution, person engaged in a
trade or business or director, officer, employee, agent or authorized delegate of any of them that
keeps or files a record as prescribed by this section, that communicates or discloses information
or records under subsection M of this section or that requires another to make any such disclosure
is not liable to any person under any law or rule of this state or any political subdivision of
this state or under any contract or other legally enforceable agreement, including any arbitration
agreement, for the disclosure or for the failure to provide notice of the disclosure to the person
who is the subject of the disclosure or to any other person who is identified in the disclosure.
This subsection shall be construed to be consistent with 31 United States Code §
5318(g)(3).
O. The attorney general may report any possible violations indicated by analysis of the reports
required by this chapter to any appropriate law enforcement agency for use in the proper discharge
of its official duties. If an officer or employee of this state or any political subdivision of
this state receives a report pursuant to 00 Xxxxxx Xxxxxx Code § 5318(g), the report shall
be disclosed only as provided in 31 United States Code § 5318(g). A person who releases
information received pursuant to this subsection except in the proper discharge of official duties
is guilty of a class 2 misdemeanor.
P. The requirements of this section shall be construed to be consistent with the requirements of
the currency and foreign transactions reporting act (31 United States Code §§ 5311 through
5326 and federal regulations prescribed under those sections) unless the context otherwise
requires.
Q. A person who refuses to permit any lawful investigation by the superintendent, a county
attorney or the attorney general or who refuses to make records available to the superintendent, a
county attorney or the attorney general pursuant to subsection H of this section is guilty of a
class 6 felony.
§ 6-1242. Investigations
A. The attorney general may conduct investigations within or outside this state to determine if a
licensee, authorized delegate, money transmitter, financial institution or person engaged in a
trade or business has failed to file a report required by this article or has engaged or is
engaging in an act, practice or transaction that constitutes a money laundering violation as
provided in § 13-2317.
B. On request of the attorney general, all licensees, authorized delegates, money transmitters and
financial institutions shall make their books and records available to the attorney general during
normal business hours for inspection and examination in connection with an investigation pursuant
to this section.
44
Schedule 4.13
GD Network Cards Loaded through POS Loads at Participating Stores
[*]
|
|
|
* |
|
Confidential Treatment Requested. |
45
Schedule 5.2
Bank
Commissions
BASE FEE SCHEDULE
This fee schedule serves only as the basis for the calculation of commissions. For actual Walmart
MoneyCard Fees in existence, see Schedule 1.5(d)(v).
|
|
|
|
|
Fee |
|
Wal-Mart |
Initial Issuance of Standard Card* |
|
$ |
3.00 |
|
Initial Issuance of Student and Sharepak Card* |
|
$ |
6.00 |
|
Monthly Maintenance Fee1 |
|
$ |
3.00 |
|
POS Cash Loads at Retailer2 |
|
$ |
3.00 |
|
ATM Fee (Dom, Int’l + Bank teller) |
|
$ |
2.00 |
|
ATM Balance Inquiry (Dom &Int’l) |
|
$ |
1.00 |
|
Online Issuance of Standard Card |
|
$ |
0.00 |
|
Online Xxxx Payment |
|
$ |
0.00 |
|
|
|
|
|
|
Foreign Transactions |
|
|
2 |
% |
Rush delivery |
|
$ |
20.00 |
|
|
|
|
|
|
Signature Transaction Fee |
|
FREE |
PIN Transaction Fee |
|
FREE |
Overdraft Fee |
|
|
N/A |
|
NSF Fee |
|
|
N/A |
|
|
|
|
|
|
IVR Balance Inquiry |
|
FREE |
Live Operator Assistance |
|
FREE |
WEB Account Management |
|
FREE |
E-mail/SMS Balance Alerts |
|
FREE |
Mobile Balance Check (Pull) |
|
FREE |
Wal-Mart POS Balance Inquiry |
|
FREE |
Statement Fee |
|
FREE |
Stop Payment Order |
|
FREE |
|
|
|
|
|
POS Cash Back |
|
FREE |
Declined ATM Withdrawal Fee |
|
FREE |
|
|
|
|
|
Check Cashing Reload |
|
FREE |
Direct Deposit Load |
|
FREE |
|
|
|
* |
|
same fee applies for lost/stolen & second card |
|
1 |
|
Certain monthly maintenance fees waived under
the Preferred Plan for loads greater than $1,000 as set forth in Section
1.5(d)(v) of this Agreement. |
|
2 |
|
As set forth in Schedule 1.5(d) of this
Agreement, POS Cash Loads fees at Retailer are [*] for POS Cash Loads in
connection with [*]. |
|
* |
|
Confidential Treatment Requested. |
46
(A) Retailer shall earn, and Bank shall pay to Retailer, commissions calculated as
follows:
(1) Prior to the first day of each Program Quarter, the Parties shall establish a [*] of the
[*] (the “[*]”) for the [*], adjusted based on [*] (each an “[*]”).
(2) Prior to the first day of each Program Quarter thereafter, [*] on the [*], [*] and [*]
shall [*] and [*] commission [*] (the “[*] Commission [*]”) to be [*] in [*], based on the [*]
that [*] the period in [*].
[*]
|
|
|
Program Year Walmart |
|
[*] Commission Rate |
MoneyCard Sales Volume |
|
(Assuming Base Fee |
Tier |
|
Schedule pricing) |
[*] |
|
[*]% |
[*] |
|
[*]% |
[*] |
|
[*]% |
[*] |
|
[*]% |
|
|
|
* |
|
Confidential Treatment Requested. |
47
[*]
|
|
|
|
|
[*] |
|
|
Commission |
|
|
Rate |
Program Year |
|
(Assuming |
Walmart |
|
Base Fee |
MoneyCard Sales |
|
Schedule |
Volume Tier |
|
pricing) |
[*] |
|
[*]% |
[*] |
|
[*]% |
[*] |
|
[*]% |
[*] |
|
[*]% |
For the [*] Commission [*], the Parties shall determine a single, blended commission
percentage that would be payable by Bank [*] by making the following calculation:
For the blended [*] Commission [*], based on the Annual Sales
Forecast: (i) take each percentage rate that would be applied from the table; (ii)
multiply each such rate by the Walmart MoneyCard sales volume to which it would be applied; (iii)
adding together each such product; and (iv) divide the resulting sum by the total volume. For
example, if in Period One the Walmart MoneyCard Forecast is [*], the Commission Rate would be [*]%
(i.e. (i) the sum of (x) [*]% times [*] and (y) [*]% times [*], divided by (ii) [*]).
For purposes of this paragraph, the term “Projected Behavioral Curve Revenue” shall mean for
any Program Year the projected Program Revenue based on: (i) actual Walmart MoneyCard sales; (ii)
the behavioral factors set forth in column (A) in the table at the end of this paragraph (each a
“Behavioral Factor” and together, the “Behavioral Factors”); and (iii) the lifetime
expected behaviors described in column (B) in the table at the end of this paragraph (the
“Lifetime Expected Behaviors”), which show the accrual of the relevant fees during the
relevant 36-month period, as illustrated in Exhibit A-1 hereto. For the avoidance of doubt, the
36-month period noted in Exhibit A-1 hereto is solely used for projection purposes, and in no event
shall the calculation of such Projected Behavioral Curve Revenue be limited to the Behavioral
Factors and Lifetime Expected Behaviors in such 36-month period. Notwithstanding anything to the
contrary in this paragraph (C), in the event that actual Program Revenue exceeds Projected
Behavioral Curve Revenue during any Program Year, the “Actual Commission Earned” by [*] shall be
the sum of (i) the [*] Commission [*], based on actual Walmart MoneyCard sales for the Program
Year, determined in accordance with this Schedule 5.2, [*] by the [*], plus (ii) an amount
equal to [*] times the [*] that is calculated by subtracting the actual Program Revenue from the
Projected Behavioral Curve Revenue (such amount to be deemed a “[*] for revenue earned in
connection with Walmart MoneyCard sales that reflect [*] of such Walmart
|
|
|
* |
|
Confidential Treatment Requested. |
48
MoneyCards by the Cardholders [*]). An example of Actual Commission Earned based on the
calculation set forth above is attached as Exhibit A-2 hereto.
The Behavioral Factors used to calculate Lifetime System Revenue at program inception are set
forth below. For purposes of calculating then-current actual Program Revenue, Behavioral Factor(s)
may be deleted and new factors may be added as Behavioral Factor(s) at any time due to changes in
new or deleted revenue sources upon written request of a Party, subject to the approval of the
other Parties, which approval shall not be unreasonably withheld or delayed.
|
|
|
|
|
|
|
|
|
(B) Lifetime |
|
|
|
|
|
|
Expected Behaviors |
|
|
|
|
(A)Behavioral |
|
(need update from |
|
|
|
(D) Lifetime System |
Factors |
|
GD) |
|
(C) Pricing |
|
Revenue |
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
|
|
|
|
[*] |
(3) The actual Program Revenue for each calendar month during the term (a “Program Month”)
shall be multiplied by the [*] Commission [*] (the “Commission Rate”) to derive the aggregate amount of commissions payable to [*] in such
Program Month (the “Monthly Aggregate Commission Amount”).
(4) Within [*] after the end of each month, Bank shall pay to [*] an amount equal to the
Monthly Aggregate Commission Amount.
(B) Within [*] after the end of each Program Quarter, the Parties shall determine the actual
amount payable by [*] to Retailer, and shall make an interim true-up payment between themselves as
follows: The actual Program Revenue for such Program Quarter shall be multiplied by the new
Commission Rate as determined by the Parties as a result of adjusting the Annual Sales Forecast.
The product shall be the “[*] Commissions
[*]”. If the [*] Commissions [*] is more than the
sum of commission [*] made by Bank [*] under paragraph (A)(2), Bank shall [*]. If the [*]
Commissions [*] is less than the sum of commission [*] made by Bank [*] under paragraph (A)(2)
above, [*] to Bank.
|
|
|
* |
|
Confidential Treatment Requested. |
49
(C) Within [*] after the end of each Program Year, the Parties shall determine the actual
amount payable by Bank to Retailer, and shall make a final true-up payment between themselves as
follows: The Commission Rate for the Program Year shall be determined as a blended rate based on
the methodology described in paragraph (A) above, and shall be multiplied by the actual Program
Revenue for the Program Year. The product shall be the
“[*] Commissions [*]”. If the [*]
Commission [*] is more than the sum of the commission [*] made by Bank to [*] during the Program
Year under paragraph (b), as adjusted by the interim true-ups under paragraph (c), Bank shall [*]
to [*]. If the [*] Commission [*] is less than such adjusted payments to Retailer, [*] shall [*] to
Bank.
(D) If Walmart MoneyCard fees or pricing vary for any reason from the fees and pricing shown in the
Base Fee Schedule, Bank and Retailer shall [*] commissions to be paid to Retailer beginning on the
date(s) on which such variance takes effect, in accordance with the terms of this Agreement;
provided, however, that: (i) in connection with such variance, the Parties shall
[*] a new [*] Commission Rates according to each Walmart MoneyCard Sales Volume Tier in accordance
with the methodology established under this Agreement for price and fee variance, which methodology
assumes (a) Retailer’s revenue share adjustment shall be calculated based upon Retailer bearing or
benefitting from [*] ([*]%) of such economic impact, as applicable and as described in the examples
set forth in Exhibit A to this Schedule 5.2; and (ii) the [*] Commission Rates shall remain
in effect only until another variance occurs, at which time the Parties again shall undertake the
process described in this paragraph (D) to determine the [*] Commission Rates. Calculations shall
be based on the fees and prices in the Base Fee Schedule, and the Lifetime System Revenue generated
by the average Walmart MoneyCard is projected to be $[*].
(e) The Parties may mutually agree at any time to modify the processes described in this
Schedule 5.2 in order to more accurately forecast revenue share and facilitate accounting
and settlement procedures.
|
|
|
* |
|
Confidential Treatment Requested. |
50
Exhibit A-1 to Schedule 5.2
LIFETIME EXPECTED BEHAVIORS
[*]
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Behavior |
|
Behaviors |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
|
|
* |
|
Confidential Treatment Requested. |
Exhibit A-1 to Schedule 5.2 (continued)
LIFETIME EXPECTED BEHAVIORS
[*]
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Total |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Behavior |
|
Behaviors |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
[*] |
|
|
|
* |
|
Confidential Treatment Requested. |
52
Exhibit A-2 to Schedule 5.2
[*]
|
|
|
* |
|
Confidential Treatment Requested. |
53
Exhibit A to Schedule 5.2
Price and Fee Variance from Base Fee Schedule
Example I
1. |
|
At Retailer’s request, Bank agrees to change the card issuance fee from $[*] to $[*]. |
|
2. |
|
As a result, the Lifetime System Revenue for the card gets reduced from $[*] to $[*].
If the Lifetime System Revenue has changed based on the latest behavior curves, then the
$[*] reduction will be applied to the latest Lifetime System Revenue $. |
|
3. |
|
Retailer shares in [*]% of the price change impact on Lifetime System Revenue, and Bank
the remaining [*]% |
|
4. |
|
[*] commissions at each tier are therefore adjusted to reflect a [*]*$[*] = $[*]
reduction in Retailer $ per Card. The table below summarizes the calculations at each tier: |
|
|
|
|
|
|
|
|
|
|
|
|
|
Retailer $ per |
|
|
|
|
|
|
Retailer |
|
card |
|
Retailer $ per |
|
|
|
|
Commission |
|
Before |
|
card |
|
|
Annual Card |
|
Before variance |
|
variance from |
|
After variance |
|
Commission After |
Sales Volume |
|
from Base Fee |
|
Base Fee |
|
from Base Fee |
|
Variance from Base |
Tier |
|
Schedule |
|
Schedule |
|
Schedule |
|
Fee Schedule |
[*] |
|
[*]% |
|
$[*] |
|
$[*] (=$[*]-$[*]) |
|
[*]% (=$[*]/$[*]) |
[*] |
|
[*]% |
|
$[*] |
|
$[*] (=$[*]-$[*]) |
|
[*]% (=$[*]/$[*]) |
[*] |
|
[*]% |
|
$[*] |
|
$[*] (=$[*]-$[*]) |
|
[*]%[*](=$[*]/$[*])[*] |
[*] |
|
[*]% |
|
$[*] |
|
$[*] (=$[*]-$[*]) |
|
[*]% (=$[*]/$[*]) |
|
|
|
* |
|
Confidential Treatment Requested. |
54
Price and Fee Variance from Base Fee Schedule
Example II
1. At Retailer’s request, Bank agrees to change the monthly maintenance fee from $[*] to $[*].
2. As a result, the Lifetime System Revenue for the card gets reduced from $[*] to $[*]
($[*]-[*]*$[*]). If the Lifetime System Revenue has changed based on the latest behavior curves,
then the $[*] reduction will be applied to the latest Lifetime System Revenue $.
3. Retailer shares in [*]% of the price change impact on Lifetime System Revenue, and Bank the
remaining [*]%
4. Retailer’s commissions at each tier are therefore adjusted to reflect a [*]*$[*] = $[*]
reduction in Retailer $ per Card. The table below summarizes the calculations at each tier:
|
|
|
|
|
|
|
|
|
|
|
|
|
Retailer $ per |
|
|
|
|
|
|
Retailer |
|
card |
|
Retailer $ per |
|
|
|
|
Commission |
|
Before |
|
card |
|
Commission |
Annual Card |
|
Before variance |
|
variance from |
|
After variance |
|
After Variance |
Sales Volume |
|
from Base Fee |
|
Base Fee |
|
from Base Fee |
|
from Base Fee |
Tier |
|
Schedule |
|
Schedule |
|
Schedule |
|
Schedule |
[*] |
|
[*]% |
|
$[*] |
|
$[*] (=$[*]-$[*]) |
|
[*]% (=$[*]/$[*]) |
[*] |
|
[*]% |
|
$[*] |
|
$[*] (=$[*]-$[*]) |
|
[*]% (=$[*]/$[*]) |
[*] |
|
[*]% |
|
$[*] |
|
$[*] (=$[*]-$[*] |
|
[*]% (=$[*]/$[*]) |
[*] |
|
[*]% |
|
$[*] |
|
$[*] (=$[*]-$[*]) |
|
[*]% (=$[*]/$[*]) |
|
|
|
* |
|
Confidential Treatment Requested. |
55
Price and Fee Variance from Base Fee Schedule
Example III
1. At Retailer’s request, Bank agrees to change the Monthly Maintenance Fee from $[*] to $[*]
2.
As a result, the Lifetime System Revenue for the card increases from $[*] to $[*]. If the Lifetime System Revenue has changed based on the
latest behavior curves, then the $[*] increase will be applied to the latest Lifetime System
Revenue $.
3. Retailer shares in [*]% of the price change impact on Lifetime System Revenue, and Bank the
remaining [*]%.
4. Retailer’s commissions at each tier are therefore adjusted to reflect a [*]*$[*]
= $[*] increase in Retailer $ per Card. The table below summarizes the calculations at each tier:
|
|
|
|
|
|
|
|
|
|
|
Retailer |
|
Retailer $ per |
|
|
|
|
|
|
Commission |
|
card |
|
Retailer $ per |
|
|
|
|
Before |
|
Before |
|
card |
|
|
Annual Card |
|
variance |
|
variance |
|
After variance |
|
Commission After |
Sales Volume |
|
from Base |
|
from Base |
|
from Base Fee |
|
Variance from Base |
Tier |
|
Fee Schedule |
|
Fee Schedule |
|
Schedule |
|
Fee Schedule |
[*] |
|
[*]% |
|
$[*] |
|
$[*](=$[*]+$[*]) |
|
[*]% (=$[*]/$[*]) |
[*] |
|
[*]% |
|
$[*] |
|
$[*] (=$[*]+$[*]) |
|
[*]% (=$[*]/$[*]) |
[*] |
|
[*]% |
|
$[*] |
|
$[*] (=$[*]+$[*]) |
|
[*]% (=$[*]/$[*]) |
[*] |
|
[*]% |
|
$[*] |
|
$[*] (=$[*]+$[*]) |
|
[*]% (=$[*]/$[*]) |
|
|
|
* |
|
Confidential Treatment Requested. |
56
Schedule 7.2(d)
Security Procedures for Card Distribution
|
o |
|
Bank shall use a certified Visa packaging encoder for encoding of the Walmart
MoneyCard packaging. |
- |
|
Bank Distribution Center |
|
o |
|
Green Dot, as servicer for Bank, shall store replenishment inventory of Walmart
MoneyCard packaging per the Visa secure packaging guidelines. |
- |
|
Packaging Encoder to Retailer Distribution Center (“Wal-Mart DC”) |
|
o |
|
Walmart MoneyCard packaging will be transported in a secure truck with under
dual control with GPS tracking. |
|
o |
|
Packaging boxes affixed with store-specific labels shall be shipped to Wal-Mart
DC. |
|
o |
|
Retailer will receive in Walmart MoneyCard packaging and will [*] ensure that the
proper packaging boxes are routed to the corresponding Store trucks per the Green Dot/Bank
labels. |
|
o |
|
Retailer will [*] transport the Walmart MoneyCard in trucks who service only one
Store and the truck will be sealed when leaving the Wal-Mart DC. Any break in the seal
upon receipt at the Store must be reported to Green Dot, as servicer for Bank. |
|
|
|
* |
|
Confidential Treatment Requested. |
57
Schedule 9.3(a)
SERVICE LEVELS
|
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|
|
|
|
|
|
Target |
|
Default |
|
|
Service Level |
|
Definition |
|
Defect Definition |
|
Calculation |
|
% |
|
% |
|
Comments |
1. Purchase
Authorizations
|
|
Percentage of
Availability of the
Purchase Authorization
System
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2. IVR Availability
|
|
Percentage of
Availability of the Bank
IVR
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
3. Call Response
Timeliness
|
|
Percentage of calls
answered by a live
representative in
120 seconds
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
4. Call Abandonment
|
|
Percentage of calls
abandoned while waiting
for a live customer
service representative
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
5. Call Quality
|
|
Percent of calls meeting
mutually (by Bank and
Green Dot) agreed upon
quality standard for an
acceptable call, per
mutually agreed call
quality review form
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
|
|
6. New Cardholder
Set Up Accuracy
[Fields covered:
Name, address, and
SSN]
|
|
Percentage of new
Cardholder accounts that
contain an error.
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
* |
|
Confidential Treatment Requested. |
58
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Target |
|
Default |
|
|
Service Level |
|
Definition |
|
Defect Definition |
|
Calculation |
|
% |
|
% |
|
Comments |
7. New Cardholder
Card Production
Accuracy
|
|
Measure of the accuracy
of Permanent Walmart
MoneyCard production
services including
plastics, embossing,
graphics/ thermal
prints, inserts, card
mailers, activation
stickers, envelope and
PIN mailer
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
8. New Cardholder
Card Production
Timeliness
|
|
Timeliness of Permanent
Walmart MoneyCards being
embossed and put into
the mail system
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
9. Customer Website
Access
|
|
Percentage of Available
Use time for
xxx.xxxxxxxxxxxxxxxx.xxx
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
10. Walmart
MoneyCard Fee
Accuracy
|
|
The percentage of
accurate assessment of
all Walmart MoneyCard
Fees
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
11. Customer
Satisfaction Survey
|
|
The percentage of
Cardholders who are
satisfied as indicated
by results of mutually
agreed (by Bank and
Servicer/Green Dot)
satisfaction survey
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
* |
|
Confidential Treatment Requested. |
59
Schedule 9.3(b)
SUPER SERVICE LEVELS
Super Service Levels will be measured on a calendar month basis.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Default |
|
|
|
|
|
|
|
|
|
|
(3/1/09 and |
SLA |
|
Definition |
|
Defect Definition |
|
Calculation |
|
Target |
|
after) |
Card Sales and POS
Card Reload System
Availability
|
|
Percentage of
Availability of the
Authorization
System for Card
Sales and POS Card
Reloads
|
|
[*]
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
|
|
|
|
|
|
|
|
Card Sales and POS
Card Reload System
Response Time
|
|
Timeliness of the
Authorization
System for Card
Sales and POS Card
Reloads
|
|
|
|
[*]
|
|
[*]
|
|
[*] |
|
|
|
* |
|
Confidential Treatment Requested. |
60
SCHEDULE 12.3
RETAILER MARKS
PERSONAL CARD
WM VISA_PERSONAL_05 LAYER.psd
WM_Back_PERSONAL_09.eps
JULY 12
61
Wal-Mart
PERSONAL CARD / VISA
Pre-printed Image
Printer
will add Visa Silver Hologram/Logo — TSYS will add IN# AND C/N
in black
62
Schedule 13.1
Technology
None
65