Examples of Abandoned Call in a sentence
Abandoned Call — A call in which the caller elects an option and is either not permitted access to that option or disconnects from the system.
Abandoned Call — A call or other type of contact initiated to a call center that is ended before any conversation occurs.
X% Abandoned Call Rate (ACR) The abandonment rate is the percentage of all callers (X%) that hang up once in the IVR queue within a target timeframe.
As such each was reviewed separately as described below.1. NNECO proposed the addition of an Action Item b.4 to TS 3.1.3.3, Reactiv ity Control Systems Position Indicating Channels.
Abandoned Call: A call initiated to a Call Center that is ended by the caller before any conversation occurs or before a caller is permitted access to a caller-selected option.