Consumer outcomes definition
Consumer outcomes means indicators of health or well-being for an individual or family as measured by statements or observed characteristics of the consumer/family, not characteristics of the system. These measures provide an overall status measure with which to better understand the life situation of a consumer or family. Consumer outcomes are further described in rule 5122-28-04 of the Administrative Code.
Consumer outcomes. The impacts on a consumer after receiving your service. For example, a consumer may experience increased quality of life or decreased substance use following your service. Consumer outcomes can be measured using the evidence-based tools and assessments provided in Appendix C, below. Comparative Target/Benchmark: If the service you are providing has been utilized and evaluated by another program, using the data collected by that program on the service and comparing it to the data you collect on your own program’s service would provide you with a comparative benchmark.