Customer assistance program definition

Customer assistance program or “CAP” means a financial assistance program for eligible, low-income residential households served by WSSC.
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Customer assistance program means any program intended to
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Customer assistance program means any program intended to assist customers to afford to pay periodic utility service charges or manage their outstanding arrearages, including, but not limited to, federal, state, municipally or ratepayer-funded bill assistance programs, percentage-of- income payment plans, discounted rate programs, arrearage management or debt forgiveness programs, and conservation or efficiency assistance programs.
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Examples of Customer assistance program in a sentence

  • Customer assistance program rates shall be timely paid and shall not be the subject of payment arrangements negotiated or approved by the commission.

  • CUSTOMER RESPONSIBILITY PROGRAM (CRP) - PGW's Low-Income Customer assistance program which is designed to be consistent with the Public Utility Commission's rules, regulations, and policies regarding Customer Assistance Programs (CAP).

  • Section 1405(c) states: Customer assistance program rates shall be timely paid and shall not be the subject of payment arrangements negotiated or approved by the commission.

  • Moved by Director Galindo, seconded by Director Hanks, that the board approve the following changes to the customer assistance program and its related material:• Residential energy assistance program income qualification to be updated to published federal poverty guidelines for 2020.• Customer assistance program material to be updated as presented.

  • Section 1405(c), 66 Pa. C.S. § 1405(c), states: Customer assistance program rates shall be timely paid and shall not be the subject of payment arrangements negotiated or approved by the commission.

  • Definitions.The following words and terms, when used in this subchapter, have the following meanings, unless the context clearly indicates otherwise:CAP— Customer assistance program —An alternative collection method that provides payment assistance to low-income, payment troubled utility customers.

  • Different categories of actors, actions and outcomes are involved in the pathways; both at the external and the group level.661 As such, external drivers such 657 Xxxxxxxxx and Xxxxxxxx, ‘Reclaiming the Clausewitzian Trinity’.

  • Proposals which fail to obtain the required minimum number of points will be declared non-responsive.

  • Sample language is provided as follows: Customer assistance program - A plan or program sponsored by a public utility for the purpose of providing universal service and energy conservation, as defined in 66 Pa.C.S. § 2202 or 2803 (relating to definitions), in which customers make monthly payments based on household income and household size, SUCH PAYMENTS TO BE AFFORDABLE AND SET IN ACCORD WITH THEMAXIMUM ENERGY BURDENS AT 52 PA.

  • Customer assistance program (CAP) rates are not subject to payment arrangements negotiated or approved by the Commission.

Related to Customer assistance program

  • Personal assistance services means a range of services including, among other things, training in managing, supervising, and directing personal assistance services, provided by one or more persons, that are designed to assist an individual with a disability to perform daily living activities on or off the job that the individual would typically perform without assistance if the individual did not have a disability. The services are also designed to increase the individual's control in life and ability to perform everyday activities on or off the job; necessary to the achievement of an employment outcome; and provided only while the individual is receiving other vocational rehabilitation services.

  • Medical assistance means medical assistance as established under title XIX of the social security act, 42 USC 1396 to 1396w-5.

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Quality Assurance Program means the overall quality program and associated activities including the Department’s Quality Assurance, Design-Builder Quality Control, the Contract’s quality requirements for design and construction to assure compliance with Department Specifications and procedures.