Customer Management System definition

Customer Management System means the Supplier’s operations and processes for managing the Customer Portfolio.
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Customer Management System means the Systems developed by the Bank with the features set forth on Schedule 7.6.
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Customer Management System or “CMS” means a secure website or software application developed by or licensed to Whitewood that contains each Enrolled Customer’s information and data, including electronic copies of all Program documents.
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Examples of Customer Management System in a sentence

  • These profiles can be managed by SOC’s Customer Management System.

  • The Supplier shall maintain a separate account for each Customer within its Customer Management System which shall contain information relating to that Customer including: Customer name; Authority’s customer URN (Unique Reference Number); Site details; Metering Point details; Customer Commission rates; and emergency contact details.

  • Bank hereby agrees to establish the Customer Management System with the features set forth in Schedule 7.6 by the dates specified in such schedule.

  • The Supplier shall maintain a separate account for each Customer within its Customer Management System which shall contain information relating to that Customer including: Customer name; Authority’s customer URN (Unique Reference Number); Site details; Metering Point details; Commission rates; and emergency contact details.

  • With respect to management capacity, contracts for the provision of new billing (Customer Management System - CMS) and grid maintenance (Technical Service Management System - TSMS) systems in EDH were awarded in June 2009 through a competitive bidding process.16 Implementation of the systems was to be accompanied by the introduction of a new enhanced commercial approach in utility.

  • The purpose of this report is to seek approval for the award of contracts for the supply of a Customer Management System and Card and Bureau Services for the National Entitlement Card Scheme, managed by Dundee City Council NEC Programme Office on behalf of all 32 Scottish Councils.

  • DMS will also help improve planning, grid operations and customer services by providing access to and integrating modern information systems e.g. Incident Management System (IMS), feeder automation, Geographic Information System (GIS), Customer Management System (CMS) and ERP.

  • The Supplier shall maintain a separate account for each Customer within its Customer Management System which shall contain information relating to that Customer including, without limitation: Customer name; Site details; Metering Point details; Commission rates; and emergency contact details.

  • Technical assistance is available 8 AM to 5 PM local time, Monday through Friday, excluding IBM holidays, from the appropriate IBM Integrated Customer Management System Service Center (Service Center).

  • This item includes Customer Management System usage rights, amortised in accordance with the duration of the contract, which is normally three years.

Related to Customer Management System

  • Subscriber Management System means a system or device which stores the subscriber records and details with respect to name, address and other information regarding the hardware being utilized by the subscriber, channels or bouquets of channels subscribed by the subscriber, price of such channels or bouquets of channels as defined in the system, the activation or deactivation dates and time for any channel or bouquets of channels, a log of all actions performed on a subscriber’s record, invoices raised on each subscriber and the amounts paid or discount allowed to the subscriber for each billing period;

  • Database Management System (DBMS) A system of manual procedures and computer programs used to create, store and update the data required to provide Selective Routing and/or Automatic Location Identification for 911 systems. Day: A calendar day unless otherwise specified. Dedicated Transport: UNE transmission path between one of CenturyLink’s Wire Centers or switches and another of CenturyLink’s Wire Centers or switches within the same LATA and State that are dedicated to a particular customer or carrier. Default: A Party’s violation of any material term or condition of the Agreement, or refusal or failure in any material respect to properly perform its obligations under this Agreement, including the failure to make any undisputed payment when due. A Party shall also be deemed in Default upon such Party’s insolvency or the initiation of bankruptcy or receivership proceedings by or against the Party or the failure to obtain or maintain any certification(s) or authorization(s) from the Commission which are necessary or appropriate for a Party to exchange traffic or order any service, facility or arrangement under this Agreement, or notice from the Party that it has ceased doing business in this State or receipt of publicly available information that signifies the Party is no longer doing business in this State.

  • Service Management System (SMS) means an off-line system used to access, create, modify, or update information in a Database.

  • Database Management System (“DBMS”) is a computer process used to store, sort, manipulate and update the data required to provide Selective Routing and ALI.

  • Stormwater management system means any equipment, plants,

  • Quality Management System means a set of interrelated or interacting elements that organisations use to direct and control how quality policies are implemented and quality objectives are achieved;

  • Safety Management System means a systematic approach to managing safety, including the necessary organisational structures, accountabilities, policies and procedures;

  • energy management system means a set of interrelated or interacting elements of a plan which sets an energy efficiency objective and a strategy to achieve that objective;

  • Customer Portal means a web portal maintained by Liferay or a Liferay Affiliate that provides for various resources accessible to Liferay Subscription customers as further described in Section 2.1 below.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Project Management Plan means the portion of the Project Development Plan providing the information requested in Section 4.2 of Exhibit B to the ITP.

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Digital Cross Connect System or "DCS" is a function which provides automated Cross Connection of Digital Signal Level 0 (DS0) or higher transmission bit rate digital channels within physical interface facilities. Types of DCS include but are not limited to DCS 1/0s, DCS 3/1s, and DCS 3/3s, where the nomenclature 1/0 denotes interfaces typically at the DS1 rate or greater with Cross Connection typically at the DS0 rate. This same nomenclature, at the appropriate rate substitution, extends to the other types of DCS specifically cited as 3/1 and 3/3. Types of DCS that cross connect Synchronous Transport Signal level 1 (STS-1 s) or other Synchronous Optical Network (SONET) signals (e.g., STS-3) are also DCS, although not denoted by this same type of nomenclature. DCS may provide the functionality of more than one of the aforementioned DCS types (e.g., DCS 3/3/1 which combines functionality of DCS 3/3 and DCS 3/1). For such DCS, the requirements will be, at least, the aggregation of requirements on the "component" DCS. In locations where automated Cross Connection capability does not exist, DCS will be defined as the combination of the functionality provided by a Digital Signal Cross Connect (DSX) or Light Guide Cross Connect (LGX) patch panels and D4 channel banks or other DS0 and above multiplexing equipment used to provide the function of a manual Cross Connection. Interconnection is between a DSX or LGX to a Switch, another Cross Connection, or other service platform device.

  • Virginia Stormwater Management Program or “VSMP” means a program approved by the State Board after September 13, 2011, that has been established by a locality to manage the quality and quantity of runoff resulting from land-disturbing activities and shall include such items as local ordinances, rules, permit requirements, annual standards and specifications, policies and guidelines, technical materials, and requirements for plan review, inspection, enforcement, where authorized in this article, and evaluation consistent with the requirements of this article and associated regulations.

  • Wastewater treatment system means any equipment, plants,

  • Earned value management system means an earned value management system that complies with the earned value management system guidelines in the ANSI/EIA-748.

  • Municipal Separate Storm Sewer System Management Program means a management program covering the duration of a state permit for a municipal separate storm sewer system that includes a comprehensive planning process that involves public participation and intergovernmental coordination, to reduce the discharge of pollutants to the maximum extent practicable, to protect water quality, and to satisfy the appropriate water quality requirements of the CWA and regulations, and this article and its attendant regulations, using management practices, control techniques, and system, design, and engineering methods, and such other provisions that are appropriate.

  • Project Management The individuals appointed by each Party cf. clause 4.1 in the Agreement.

  • Customer System means the Customer's computing environment (consisting of hardware, software and/or telecommunications networks or equipment) used by the Customer or the Supplier in connection with this Contract which is owned by or licensed to the Customer by a third party and which interfaces with the Supplier System or which is necessary for the Customer to receive the Services;

  • BT Network means the communications network owned or leased by BT and used to provide a Service.

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • system user means a natural or legal person supplying to, or being supplied by, a transmission or distribution system;

  • Customer Proprietary Network Information (“CPNI”) is as defined in the Act.

  • Environmental Management System means an environmental management system or plan of management to address all environmental risks and to ensure compliance with all Environmental Laws and licences;

  • Integrated Services Digital Network (ISDN means a switched network service that provides end-to-end digital connectivity for the simultaneous transmission of voice and data. Basic Rate Interface-ISDN (BRI-ISDN) provides for a digital transmission of two (2) 64 Kbps bearer channels and one (1) 16 Kbps data channel (2B+D).