Clinical experience means providing direct services to individuals with mental illness or the provision of direct geriatric services or special education services. Experience may include supervised internships, practicums, and field experience.
Statement of Work means the description of activities performed in completing the Project, as specified in the Contract and as may be amended.
Serious health condition means an illness, injury, impairment, or physical or mental condition that involves:
Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;