Energy Ombudsman definition

Energy Ombudsman means the scheme established under section 11ZPZ(1) of the Energy Coordination Act 1994; and
Energy Ombudsman means the energy ombudsman prescribed by the Electricity Laws for the State in which the Premises are located, which as at the date of this Agreement is:
Energy Ombudsman means the redress scheme operated by The Ombudsman Service Limited and approved as a statutory redress scheme by XXXX under Section 49 of the Consumers, Estate Agents and Redress Xxx 0000. Environmental Information Regulations means the Environmental Information Regulations 2004 and any codes of practice issued by the Information Commissioner in relation to such regulations. Euro means the lawful currency of the member states of the European Union that adopt the single currency in accordance with the Treaty establishing the European Community, as amended by the Treaty on European Union.

Examples of Energy Ombudsman in a sentence

  • If you are still not satisfied with our actions and you have followed our complaints procedure, then domestic and small business customers have the right to contact the Energy Ombudsman.

  • If they can’t, our resolution team will lookafter you until your complaint is resolved.If you’re not satisfied with how we respond, you can ask us to review your case.If we haven’t resolved your complaint after eight weeks, or if we’ve sent you a final resolution offer letter, also known as a deadlock letter, you can go to the Energy Ombudsman.

  • We’ll look into how we’ve handled it and decide if we should do anything differently.If we haven’t resolved your complaint after eight weeks, or if we’ve sent you a final resolution letter, also known as a deadlock letter, to say there’s no more we can do, you can go to the Energy Ombudsman.

  • If you don’t want to accept the suggestion in the deadlock letter, or if the issue has dragged on for more than eight weeks, then you can refer the issue to the Energy Ombudsman.

  • Ofgem will use the information to monitor current and future performance of GDN complaints handling and will form part of the broad measure of customer satisfaction incentive in the RIIO-GD1 period.Instructions for CompletionThe table is divided into two sections – complaints to the GDN and complaints to the Energy Ombudsman.


More Definitions of Energy Ombudsman

Energy Ombudsman means the person approved by the Economic Regulation Authority under section 11ZPZ of the Energy Coordination Xxx 0000 ; and
Energy Ombudsman means the Energy and Water ombudsman Western Australia performing the functions of the gas industry ombudsman under a scheme approved under Part 2D of the Energy Coordination Act 1994 and an agreement under the Parliamentary Commissioner Act 1971 section 34); and‌
Energy Ombudsman means the electricity ombudsman
Energy Ombudsman means the Energy and Water Ombudsman Victoria.
Energy Ombudsman means the scheme established under section 92 of the Electricity Industry Act 2004;
Energy Ombudsman means if you’re a customer with premises in:
Energy Ombudsman means the Energy Ombudsman established by the Energy Ombudsman Act 2006 (Qld);