Logged Rectification Time definition
Logged Rectification Time means the time which is shown in the Helpdesk records maintained by DBFM Co in accordance with the Service Level Specification as being the time when a Service Event was Rectified or Remedied, as the case may be[, or, in the event that a failure affecting the Helpdesk occurs, as shown on the manual Helpdesk records maintained by DBFM Co];
Logged Rectification Time means the time which is shown in the Helpdesk records maintained by the Contractor in accordance with the Services Specification and paragraph 10.5 of Part 5 of Schedule Part 7 as being the time of rectification of a failure to provide Services in accordance with the Availability Standards or Performance Standards for which there is a logged rectification time or, in the event that a failure affecting the Helpdesk occurs, as shown on the manual Helpdesk records maintained by the Contractor
Logged Rectification Time as defined in Part 1 of Section A of Schedule Part 7 (Payment Mechanism);
Examples of Logged Rectification Time in a sentence
Logged Rectification Time & Logged Report Time The drafting in these definitions should be aligned with the Service Level Specification requirements for record keeping in the event of Helpdesk system failure.
More Definitions of Logged Rectification Time
Logged Rectification Time has the meaning given to it in Part 1 of Section A of Schedule Part 7 (Payment Mechanism); Losses has the meaning given to it in Clause 43 (Definitions);