Passenger Assistant definition
Examples of Passenger Assistant in a sentence
If, for any reason, a Passenger Assistant is not available for a journey where a Passenger Assistant is specified, the driver must not convey Passengers without a Passenger Assistant.
The Provider is responsible for ensuring all Passenger Assistants are familiar with the specific needs of each of their Passengers and are competent in their ability to support the Passengers whether as a new or a regular Passenger Assistant.
Where the Provider is required to provide a Passenger Assistant, the price for that Journey shall include all costs in connection therewith and the Provider shall accept full responsibility for their actions, employment and replacement in the event of annual leave, sickness, accident or other reasons for absence.
On the return journey, the Passenger Assistant should be returned either to their home address or the agreed point of collection.
On vehicles where the Council has provided a Passenger Assistant, the Service Provider should arrange for the Passenger Assistant to be collected from their home address unless this proves impracticable due to the location, then from the nearest agreed point of collection.
The Passenger Assistant will be responsible for the seating arrangements and will take account of the special needs of the Passengers.
The Driver will assist the Passenger Assistant in any of the tasks associated with loading and unloading the vehicle with Passengers or goods including manoeuvring wheelchair Passengers and assisting all Passengers similarly.
The Passenger Assistant will be responsible for reporting to the Authorised Representative, parent / carer any changes in the physical or emotional state of the Passenger while on the vehicle.
Where a Passenger Assistant is specified to undertake specific duties listed under section 12.5. The Provider and Passenger Assistant are deemed to have read, understood and accepted this guidance.
Service Providers will not be entitled to any payment from the Council nor shall it be entitled to make any claim for any losses or expenses or any period of suspension incurred as a result of a Driver or Passenger Assistant suspected of being under the influence of either alcohol, prescription drugs, other drugs or any other substance which would affect the Driver’s or Passenger Assistant’s performance.