Request Management definition

Request Management means the process of tracking and managing all requests from Authorized Users arising in Kraft’s information technology environment recorded on the Request Management System, and resolving those requests arising from or related to the Services.
View Source
Request Management. TSSP coordinators oversee the TSSP requests process. The TSSP Coordinator is responsible for working with county agencies to determine financial responsibilities and costs, verify staff levels, track the progress of request, relay status information to county agencies and answer any questions that may arise through the request process
View Source
Request Management means the collective process and procedures to submit, manage and fulfill Service Requests.
View Source

Examples of Request Management in a sentence

  • With respect to IDRs, the Internal Revenue Manual (IRM) 4.46.4.6, “Information Document Request Management Process” applies.

  • Customers may request, through the Request Management process, dedicated resources to provide Services at the Customer’s location.

  • Customers may request, through the Request Management process, that the Service Provider use the Customer’s tools to provide the Services.

  • Change Request Management Should the need for a change to Project scope, schedule, and/or cost be identified during the Project, the change will be brought to the attention of the Steering Committee and an assessment of the change will occur.

  • Manage the effective execution of Request Management to achieve its primary purpose to fulfill service requests within the agreed Service Levels and promote Customer and Authorized User satisfaction.

  • Provide and maintain regular communications between all parties and Authorized Users as required until Service Request completion and document the communications as per the Request Management processes.

  • Provide anticipated completion times for active Service Requests and update notification systems as required in the Request Management processes to keep DIR Customers and Authorized Users informed.

  • Service Provider must provide Services at Customer locations, if a Customer requests such services through the Request Management system, in accordance with the Service Management Manual.

  • The primary structure of the requirements in the Statements of Work are based on an ITIL v2 foundation with ITIL v3 guidance in select functional areas (e.g. Request Management and Fulfillment) with the expectation of migrating towards ITIL v3 progressively as process improvements are incorporated into the Service Management Manual.

  • Validate that the Request Management processes provides an audit trail that meets the legislative and policy requirements to which DIR and DIR Customer must comply.

Related to Request Management

  • Project Management The individuals appointed by each Party cf. clause 4.1 in the Agreement.

  • Construction management means a project delivery method

  • Integrated pest management means careful consideration of all available plant protection methods and subsequent integration of appropriate measures that discourage the development of populations of harmful organisms and keep the use of plant protection products and other forms of intervention to levels that are economically and ecologically justified and reduce or minimise risks to human health and the environment. ‘Integrated pest management’ emphasises the growth of a healthy crop with the least possible disruption to agro-ecosystems and encourages natural pest control mechanisms;

  • Project Management Plan means the portion of the Project Development Plan providing the information requested in Section 4.2 of Exhibit B to the ITP.

  • Case management means a care management plan developed for a Member whose diagnosis requires timely coordination. All benefits, including travel and lodging, are limited to Covered Services that are Medically Necessary and set forth in the EOC. KFHPWA may review a Member's medical records for the purpose of verifying delivery and coverage of services and items. Based on a prospective, concurrent or retrospective review, KFHPWA may deny coverage if, in its determination, such services are not Medically Necessary. Such determination shall be based on established clinical criteria and may require Preauthorization.