Service Level Terms definition

Service Level Terms the service level terms specified in Clause 4 applicable to the Services under this Agreement;
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Service Level Terms means the various categories of support services pertaining to the Software and the conditions of service availability.
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Service Level Terms means the service level terms specified in clauses 4 and 5 as part of the Services under this Agreement. "Software‐as‐a‐Service" means Gomo Learning (as made available to the Client through the Portal) and/or Gomo Video, each time as applicable, as hosted from, and made available to the Client by Gomo through the Hosting Facility, subject to the terms and conditions of this Agreement.
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Examples of Service Level Terms in a sentence

  • The Service Level Terms are limited to those events and service levels within GP Strategies or its relevant Affiliate’s commercially reasonable control and do not include events or services or security failures resulting from any actions or inactions of the Client or any third parties not under GP Strategies or its relevant Affiliate’s direct control (including but not limited to Client or third party equipment and internet or telecommunications providers).

  • Service Level Terms for other Customer contracts will be separately agreed upon by the parties.

  • Except as varied by this Service Description any references to Direct Fibre Access Service in the Operations Manual or to the Fibre Access Services in the Service Level Terms shall include the Chorus Exchange Connect Service.

  • References to Chorus in this Service Description should be read as references to the LFC in the General Terms, Operations Manual or Service Level Terms.


More Definitions of Service Level Terms

Service Level Terms means Stemmons’ Service Level Terms, as in effect from time to time and located at ▇▇▇▇▇://▇▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇.
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Service Level Terms means the set of terms and conditions describing the application of a Service Level to a particular activity by the Access Provider, as set out in Schedule 7 (Service Levels) of the Reference Offer.
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Service Level Terms means the set of defined performance targets that must be metterms and conditions describing the application of a Service Level to a particular activity by the Access Provider in relation to the request, delivery, quality management and fault management, of the relevant Service, as set out in Schedule 7 (Service Levels) of the Reference Offer.
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Service Level Terms means the Service Level Terms as detailed in the Scope of Works.
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Service Level Terms means the contractual terms identified as Service Level Terms below.
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Service Level Terms the service level terms specified in Exhibit A applicable to the Services under this Agreement;
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Related to Service Level Terms

  • Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;