Examples of Service Levels in a sentence
Except as otherwise specified in this Contract, from and after the Effective Date, Riskonnect shall perform the Services at levels that are equal to or better than the Service Levels applicable to such Services.
Riskonnect shall be responsible for meeting or exceeding the applicable Service Levels even where doing so is dependent on the provision of Services by subcontractors or other non-Riskonnect personnel.
The Service Level methodology applicable to the Service Levels is set forth in Attachment C.
Riskonnect shall implement measurement and monitoring tools and produce the metrics and reports necessary to measure its performance against any of the Service Levels and shall deliver to County such reports.
Riskonnect shall measure and compare the actual or observed performance resulting from Riskonnect’s performance of the Services with the Service Levels during each month.