Standard M&S Hours definition

Standard M&S Hours means 7am to 7 pm Pacific Time on all Business Days.
Standard M&S Hours means 7:00 AM to 7:00 PM Pacific Time, Monday through Friday, Excluding Judicial Council holidays and scheduled maintenance.
Standard M&S Hours means 8am to 5

Examples of Standard M&S Hours in a sentence

  • Standard M&S Hours 2 hours 120 hours Severity Level 4 All Defects other than Severity Level 1 Defects, Severity Level 2 Defects and Severity Level 3 Defects (e.g., minor or cosmetic Defects).

  • Standard M&S Hours 2 hours 30 days Escalation Stage 1: Contractor's technicians attempting to correct the situation shall notify the Contractor’s Engineering Manager.

  • Standard M&S Hours Severity Level 3 A Severity Level 3 Defect is generated if the non-critical component result is not as expected but a Workaround is available and there is no significant impact to the end user.

  • Standard M&S Hours 30 minutes 4 hours A Severity Level 2 Defect is generated if a non-critical component of the Licensed Software, Deliverable or Service is unavailable or will not work and there is no Workaround.

  • Without limiting Contractor’s obligations under this Exhibit E and Exhibit F, Service Level Requirements, with respect to each Technical Support Incident not covered under Section 1 of Exhibit F, Contractor shall respond to the AOC within four (4) hours after the AOC reports a Technical Support Incident (such hours all occurring during Standard M&S Hours) to Contractor or within the applicable Response Periods, whichever is shorter.


More Definitions of Standard M&S Hours

Standard M&S Hours means 8am to 5

Related to Standard M&S Hours

  • Business Hours means the hours from 9.00am to 5.00pm on a Business Day.

  • office hours means the period beginning at 10:00 a.m. of a day and ending at 4:30 p.m. of the same day.

  • Passenger means any person, except members of the crew, carried or to be carried in an aircraft with the consent of the carrier pursuant to a valid contract of carriage.