Telephone Support Service definition

Telephone Support Service. Help Desk” is governed by SMEUP BSA s.r.l. “General Terms and Conditions of Telephone Support Service: Help Desk” (October 2018 Edition). We declare we are acquainted with the contents thereof and accept them in their entirety. x
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Telephone Support Service shall have the meaning set forth in Section 2.2(a).
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Examples of Telephone Support Service in a sentence

  • Help Desk DEFINITIONS “Contract”, as referred to herein, shall mean the agreement in effect between the Parties for the Telephone Support Service: Help Desk, consisting of the “General Terms and Conditions”, the “Activation Form for Telephone Support Service: Help Desk” and any additional documents agreed upon and signed by the Parties.

  • Messrs.: Code Description Quantity Price Amount Payment Terms: Total Amount net of VAT: € The “Maintenance and Telephone Support Service for Application Programs” is governed by SMEUP BSA s.r.l. “General Terms and Conditions of Maintenance Service for Application Programs” (October 2018 Edition).

  • If applicable, RELIANT is responsible for maintaining the call forwarding capabilities of the toll-free number(s) and shall bear all expenses incurred for such capabilities and for the RELIANT toll- free number(s) telephone charges used in connection with the Telephone Support Service.

  • The SEIS explains that federal and state regulatory agencies, such as the U.S. Environmental Protection Agency and the Florida Department of Environmental Protection, have authority to regulate power plant emissions under the federal Clean Air Act.104 Authority may also exist under state law.III.

  • Telephone Support Service will include telephone and research time performed by Provider's Telephone Support staff.

  • Telephone Support Service includes Sparkling having direct telephone access to employees of Garman who have the necessary technical expertise and experience to xxxxxxtand and consider Sparkling's inquiries concerning the failure of Software to operate according to Specifications and to clarify Documentation that is either insufficient or unclear.

  • Please contact the Telephone Support Service on our freephone telephone number 0808 196 2148 if you are feeling unable to cope and need reassurance and guidance.

  • Users will report Malfunctions by calling the Telephone Support Service.

  • In South Australia the Lived Experience Telephone Support Service 19 provides a peer run telephone helpline and online chat service that can provide advice about other services and arrange follow up well-being calls.These successful services demonstrate that fully peer run services are a feasible alternative to current clinical, or semi-clinical models of care.

  • Accessed 22/01/20Drop-in and Telephone Support Service The main service that Weston Park CSC offers is a Drop-in service.

Related to Telephone Support Service

  • Telephone Service means calls (including voice, voicemail and conference and data calls), supplementary services (including call forwarding and call transfer) and messaging and multi-media services (including short message services, enhanced media services and multi-media services);

  • Outbound telephone call means a telephone call initiated by a telemarketer to induce the purchase of goods or services or to solicit a charitable contribution.

  • Telephone Toll Service is As Defined in the Act.

  • Plain Old Telephone Service (POTS) means telephone service for the transmission of human speech.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Calling Name Delivery Service (CNDS) means a service that enables a terminating End User to identify the calling Party by a displayed name before a call is answered. The calling Party’s name is retrieved from a calling name database and delivered to the End User’s premise between the first and second ring for display on compatible End User premises equipment.

  • Telephone Banking Service or “TBS” means any banking service operated over the telephone (by whatever name it may be known as) offered by the Bank, in connection with the Service Instructions and includes but is not limited to such services respectively known as Self Service Phone Banking and CitiPhone Banking; and

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Communication service means a service capable of accessing, connecting with, or interfacing with a 9-1-1 system, exclusively through the numerals 9-1-1, by dialing, initializing, or otherwise activating the 9-1-1 system through the numerals 9-1-1 by means of a local telephone device, cellular telephone device, wireless communication device, interconnected voice over the internet device, or any other means.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Detailed telecommunications billing service means an ancillary service of separately stating information pertaining to individual calls on a customer's billing statement.

  • Help Desk means the contact point established by Project Co in respect of the Help Desk Services for the notification of Demand Requisitions, the occurrence of Events and other matters arising in relation to the provision of Services;

  • Passenger Services means, those railway passenger services provided by or on behalf of the Beneficiary pursuant to the permission to use track granted in accordance with the Track Access Agreement;

  • Directory Assistance Service includes, but is not limited to, making available to callers, upon request, information contained in the Directory Assistance Database. Directory Assistance Service includes, where available, the option to complete the call at the caller's direction. "Directory Listings" or "Listings" are any information identifying the listed names of subscribers of a Telecommunications Carrier or Provider, as applicable, and such subscribers' telephone numbers, addresses, or primary advertising classifications (as such classifications are assigned at the time of the establishment of such service), or any combination of such listed names, numbers, addresses or classifications: (1) that the Telecommunications Carrier and/or Provider provides or uses for the purpose of publishing the Listings in any directory format; or (2) that the Telecommunications Carrier and/or Provider provides or uses in Directory Assistance Service, Directory Assistance List Service, or for other lawful purposes.

  • Communication Services means aeronautical fixed and mobile services to enable ground-to-ground, air-to-ground and air-to-air communications for ATC purposes;

  • IntraLATA LEC Toll means IntraLATA Toll traffic carried solely by a Local Exchange Carrier and not by an IXC. "IntraLATA Toll Traffic" describes IntraLATA Traffic outside the Local Calling Area.

  • Conferencing Services In lieu of any other rates and discounts, the Customer will receive a discount equal to 30% for the following Conferencing Services: US Dial Out International Audio Conferencing. The current standard rates in the Guide (which includes both transport and bridging) for domestically bridged International Dial-Out Audio Conferencing, International Audio Conferencing (dial out from a US bridge).

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Customer Service means Company’s customer service telephone service department or representatives.

  • Mobile telecommunications service means the same as that term is defined in the Mobile Telecommunications Sourcing Act, 4 U.S.C. Sec. 124.

  • Data Services The Customer will receive a discount equal to 25% for the following Data Services: Access: Standard VBS2 Guide local loop charges for DS-1 Access and DS-3 Access Service.

  • Online Services means Microsoft-hosted services to which Customer subscribes under this Agreement. It does not include software and services provided under separate license terms.