Verbal Complaint definition

Verbal Complaint means a Complaint made in person or over the telephone.
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Examples of Verbal Complaint in a sentence

  • MSHA personnel may use MSHA Form 7000-33 (Verbal Complaint Information) to record this information; however, use of the form is optional.

  • These are: - 1.1. VerballyBy talking to staff in the ward, department or service concerned who will seek to resolve the concern at this stage.By telephone to SELDOCBy requesting that a written record of their complaint be made on their behalf and passed to the Governance team.A copy of the “Record of Verbal Complaint (Telephone/In Person) Form is to be found at Appendix.

  • Referrals may be made either directly by the staff member or their line manager Occupational Health providers will provide reports and feedback relating to numbers of staff who are referred or self-refer following incidents of violence and aggression.

  • If the complaint falls under the guidelines of Rule 351 create a 351 Verbal Complaint Work Item and transfer to Priority Services if a resolution is needed.

  • Additionally, user can expect that the Bank is to respond to the following: • Verbal Complaint - the Bank would take action and make response within 48 hours (during working day) or if it is unsolved on timely, the user will be updated on the progress or be advised to raise an official written complaint via the Bank’s email address.

  • If the complaint falls under the guidelines of Rule 351 create a 351 Verbal Complaint Work Item.

  • The bottom copy of the NCR Verbal Complaint Record Form will be forwarded to the Quality Office who will monitor all complaints received.

  • Furthermore, the Department identified the following issues with the Plan’s amendment to its California Verbal Complaint Workflow for CSAs:  The Plan’s definition of a grievance or complaint, “A complaint is an expression of dissatisfaction that does not involve a denial decision,” was incomplete.

  • Step No. (Verbal Complaint) No employee shall have a grievance until the employee has discussed their complaint with their Supervisor.

  • Submit forms that are used to identify and/or enroll homeless students as Appendix A of this document.

Related to Verbal Complaint

  • Formal complaint means a document filed by a complainant or signed by the Title IX Coordinator alleging sexual harassment against a respondent and requesting an investigation of the allegation of sexual harassment.

  • Environmental Complaint shall have the meaning set forth in Section 4.19(d) hereof.

  • Complaint means any dissatisfaction expressed by a Complainant orally or in writing to HMO about any aspect of HMO’s operation, including, but not limited to:

  • Complaint Investigation means an investigation of any complaint that has been made to a proper authority that is not covered by an abuse investigation.

  • Product Complaint means any oral, electronic or written communication that alleges deficiencies related to the identity, quality, durability, reliability, safety, effectiveness or performance of a marketed product, including failure of the product, labelling or packaging to meet specifications, whether or not the product is related to or caused the alleged deficiency. A complaint may allege that an Adverse Event or Medical Device Malfunction (as defined herein) has occurred.

  • Complaints means each of the following documents:

  • Verbal abuse means, but is not limited to, the use of derogatory terms or names, undue voice volume and rude comments, orders or responses to residents.

  • Service Complaints For service problems you should contact your local utility by calling: Vectren Energy Delivery at 800.227.1376. IF YOU SMELL GAS PLEASE MOVE TO A SAFE AREA AND CALL 911 OR YOUR LOCAL UTILITY. Authorization/Representation/Letter of Agency:By entering into this Agreement, you authorize XOOM to act on your behalf under your local utility’s tariffs in accordance with the rules and regulations of the PUCO. You acknowledge that you are the local utility account holder, or a person legally authorized to execute this Agreement on behalf of the account holder for natural gas services and that you are at least eighteen (18) years of age. You agree to authorize XOOM to obtain your credit information and you agree to authorize your local utility to release all information relating to your historical and current natural gas usage, billing and payment history to XOOM or its authorized representatives. You further acknowledge that XOOM has full authority to make all rates and tariff selections necessary to meet its obligations under this Agreement. You may rescind this authorization at any time by contacting XOOM. Neither your social security number, customer account number nor any other customer financial information will be released by XOOM, except where such release is required by court order or by Commission Order or Rule, without your affirmative written consent. Execution of this Agreement shall constitute authorization for the release of this information to XOOM.

  • Investigative information means information, records, and documents received or generated by a physical therapy licensing board pursuant to an investigation.

  • Material safety data sheet or "MSDS" means the chemical, physical, technical, and safety information document supplied by the manufacturer of the coating, solvent, or other chemical product, usually through the distribution network or retailers.

  • Statement of Grievance shall name the grievant(s) involved, the facts giving rise to the grievance, the provision(s) of the Agreement alleged to be violated, and the remedy (specific relief) requested.

  • Citation means any summons, complaint, summons and complaint, ticket, penalty assessment, or other official document issued to a person by a wildlife officer or other peace officer for a wildlife violation which contains an order requiring the person to respond.

  • Lawsuit means any lawsuit, arbitration or other dispute resolution filed by either party herein pertaining to any of this Warrant, the Facility Agreement and the Registration Rights Agreement.

  • Grievance means a complaint in writing that an employee, group of employees, or the Union submits to management, to be processed through the grievance procedure.

  • Root Cause Analysis Report means a report addressing a problem or non-conformance, in order to get to the ‘root cause’ of the problem, which thereby assists in correcting or eliminating the cause, and prevent the problem from recurring.

  • Adverse Event means any untoward medical occurrence in a patient or clinical investigation subject administered a pharmaceutical product and that does not necessarily have a causal relationship with the treatment. An adverse event can therefore be any unfavourable and unintended sign (including an abnormal laboratory finding), symptom, or disease temporally associated with the use of a medicinal product, whether or not related to the medicinal product.

  • Regulatory Information Service means a regulatory information service as defined in the Takeover Rules.

  • Indictment means a written statement, presented by a grand jury to the district court, which charges the commission of a crime by an alleged offender.

  • Material Compliance Matter has the same meaning as the term defined in Rule 38a-1, and includes any compliance matter that involves: (1) a violation of the federal securities laws by Distributor (or its officers, directors, employees, or agents); (2) a violation of Distributor's Rule 38a-1 policies and procedures; or (3) a weakness in the design or implementation of Distributor's Rule 38a-1 policies and procedures.

  • Corrective action means action taken to eliminate the cause of a potential or real non- conformity or other undesirable situation;

  • Allegation means any written or oral statement or other indication of possible scholarly misconduct made to an institutional official.

  • Contact means a communication, direct or indirect, between an athlete agent and a student athlete, to recruit or solicit the student athlete to enter into an agency contract.

  • Threat of violence means an unjustified expression of intention to inflict injury or damage that is made by a student and directed to another student.

  • Threatened species means endangered species, including flora and fauna, listed in the European Red List or the IUCN Red List, as referred to in Section 7 of Annex II to Delegated Regulation (EU) 2021/2139;

  • Serious Medical Condition means, for the purpose of interpreting Overseas Emergency Medical Evacuation and Repatriation cover, a condition which in the opinion of the Company or its authorised representatives constitutes a serious or life threatening medical emergency requiring immediate evacuation to obtain urgent remedial treatment in order to avoid death or serious impairment to an Insured Person’s immediate or long-term health prospects. The seriousness of the medical condition will be judged within the context of the Insured Person’s geographical location and the local availability of appropriate medical care or facilities.

  • Environmental Notices means notice from any Environmental Authority or by any other person or entity, of possible or alleged noncompliance with or liability under any Environmental Requirement, including without limitation any complaints, citations, demands or requests from any Environmental Authority or from any other person or entity for correction of any violation of any Environmental Requirement or any investigations concerning any violation of any Environmental Requirement.