Voice over internet protocol service means any service that:
Non-face-to-face customers means customers who open accounts without visiting the branch/offices of the Company or meeting the officials of the Company.
The DRAWINGS / MAPS means the drawing/map or drawings/maps mentioned in NIT and any modifications of them approved by the Employer or any further Working drawings/maps or sketches by the Employer or any further working drawings/maps or sketches which may be furnished or approved in writing by the Employer.
Line Information Data Base (LIDB means a transaction-oriented database system that functions as a centralized repository for data storage and retrieval. LIDB is accessible through CCS networks. LIDB contains records associated with End User line numbers and special billing numbers.
Invoice Date has the meaning set forth in Section 6.2.
The Advance Work Order or “Letter of Intent” means the intention of Purchaser to place the Work Order on the bidder.
Net metering customer means a customer of the electric distribution company
Customer Usage Data means the Telecommunications Services usage data of a CLEC End User measured in minutes, sub-minute increments, message units, or otherwise, that is recorded by SBC-13STATE and forwarded to CLEC.
Invoice Due Date means, with respect to a Quarterly Payment Cycle, the tenth (10th) day of the month immediately succeeding Energization or the month immediately succeeding the conclusion of a Quarterly Period contained within such Quarterly Payment Cycle, consistent with Section 3.4.
Prices & Rates Schedule means the Schedule containing details of the Contract Price.
Scheduled Uptime means the total minutes in the reporting month less the total minutes represented by the Scheduled Downtime.
Out-of-service order means a temporary prohibition against driving a commercial motor vehicle.
SLA means service level agreement.
Voice mail service means an ancillary service that enables the customer to store, send or receive recorded messages. Voice mail service does not include any vertical services that the customer may be required to have in order to utilize the voice mail service.
Donor profile record means all records about donors or potential donors to a public institution of higher education except the names and reported addresses of the actual donors and the date, amount, and conditions of the actual donation.
Scheduled Downtime has the meaning set forth in Section 5.2.
Contract Schedule means a schedule to this Contract;
Line Record means information in LIDB and/or the LIDB administrative system that is specific to a single telephone number or Special Billing Number.
Switched Access Detail Usage Data means a category 1101xx record as defined in the EMI iconectiv Practice BR 010-200-010.
System Downtime means any interruption of access to the Hosting Web Site as measured by the System Availability Monitoring Mechanism. System Downtime specifically excludes: (a) any Scheduled Downtime; (b) inability to access the System resulting from failure in the internet backbone or networks not directly managed by NCR Voyix or its subcontractors or agents; (c) erroneous System monitoring, in which NCR Voyix establishes that the incorrect reporting of the inability to access the System was due to failure in the monitoring mechanism rather than a failure in the System; (d) an Extreme Service Interruption Event; or (e) any System Downtime caused by Customer.
Value-added non-voice data service means a telecommunications service in which computer processing applications are used to act on the form, content, code, or protocol of the information or data primarily for a purpose other than transmission, conveyance, or routing.
The Schedule of Quantities/BOQ means the schedule of quantities as specified and forming part of this contract. Words importing persons include firms and corporations. Words importing the singular only, also include the plural and vice verse where the Context requires. 1.0 SCOPE OF WORKThe detailed scope of the work is given in the BOQ
Unscheduled Downtime means any time when any or all of the applications and Services provided by the Supplier to the Customer shall be unavailable to the Customer due to unexpected system failures other than Scheduled Downtime or the downtime is attributable to events not under the control of the Supplier.
The Advance Purchase Order or “Letter of Intent” means the intention of Purchaser to place the Purchase Order on the bidder.
Monitoring Schedule means the Schedule containing details of the monitoring arrangements.
Scheduled Maintenance means any adjustment, repair, removal, disassembly, cleaning, or replacement of components or systems required by the manufacturer which is performed on a periodic basis to prevent part failure or equipment or engine malfunction, or anticipated as necessary to correct an overt indication of malfunction or failure for which periodic maintenance is not appropriate.