Cancellation. ➢ Cancellation by you If you wish to cancel your booking, you must notify us in writing (email, registered letter with acknowledgement of receipt, etc.). • If we receive your email/letter more than 30 days before your arrival date, we will retain your deposit, the admin charge and any holiday cancellation insurance premium you paid at the time of booking. • If we receive your email/letter between the 30th and the 15th day before your arrival date, we will retain your deposit, the admin charge and any holiday cancellation insurance premium you paid at the time of booking. We will refund you the balance of the price of your stay in the form of a credit note that you can use for a future stay at our campsite and which you must book for the same season as the cancelled stay or the following season. If you booked your stay less than 30 days before your arrival date, and we receive your cancellation email/letter 15 days or more before this arrival date, we will retain your deposit, the admin charge and any holiday cancellation insurance premium you paid at the time of booking. We will refund you the balance in the form of a credit note that you can use for a future stay at our campsite and which you must book for the same season as the cancelled stay or the following season. • If we receive your email/letter less than 15 days before your arrival date, we will retain any money you have paid us.
Cancellation. ➢ Cancellation by you You must notify us of any cancellation by email or registered letter with acknowledgement of receipt. This notice will take effect on the date of its first presentation by the postal service. • If your email/letter is presented more than 30 days before your scheduled arrival date, any deposit, admin charge and, where applicable, cancellation insurance premium that you have paid will be retained by the campsite. • If your email/letter is presented between the 30th and the 15th day before your scheduled arrival date, any deposit, admin charge and, where applicable, cancellation insurance premium that you paid at the time of booking will be retained by the campsite. You will be issued with a credit note to the value of the balance of the cost of your stay, which you will be able to use in respect of a future stay at the campsite provided that it is booked in the same season as the cancelled stay was booked or the following season. If you booked your stay less than 30 days before your scheduled arrival date and your email/letter of cancellation is presented 15 days or more before this date, any deposit, admin charge and, where applicable, cancellation insurance premium (as referred to in 2. Terms of booking above) paid will be retained by the campsite. You will be issued with a credit note to the value of any other amounts paid, which you will be able to use in respect of a future stay at the campsite provided that it is booked in the same season as the cancelled stay was booked or the following season. • If your email/letter is presented fewer than 15 days before your scheduled arrival date, all and any sums paid will be retained by the campsite. If you wish to be covered in the event of cancellation, we recommend that you take out holiday cancellation/interruption insurance at the time of booking. Notwithstanding the above, if you cancel your stay because you live in an area in which lockdown rules forbidding residents to leave the area in order to avoid the spread of COVID- 19 are in force on your scheduled arrival date, any deposit, admin charge and, where applicable, cancellation insurance premium that you have paid will be retained by the campsite. You will be issued with a credit note to the value of any additional amount paid, which you will be able to use in respect of a future stay at the campsite provided that it is booked in the same season as the cancelled stay was booked or the following season. This applies even if your can...
Cancellation a/ Rental of a mobile-home or cottage: . For all stays cancelled 30 days before the date of arrival, all the sums paid will be kept by the campsite. . For all stays cancelled 30 days before the arrival date, for whatever reason, the whole amount of the stay shall be due and will be kept by the campsite. b/ Rental of a pitch: For all cancelled stays, the deposit will be kept by the campsite.
Cancellation. The cancellation shall be expressed in writing (mail or email). The deposit and the booking fees aren’t refun- dable. It’s your responsability to take out an insurrance cancellation policy. However, a list is also available in our office on request. In case of cancellation 30 days before your arrival, only booking fees and deposit are lost.
Cancellation. If you cancel a binding booking, the following applies: • Between 0 and 48 hours before the agreed start of the rental, the full total rental price including extras must be paid to Roadsurfer. Due to the declared withdrawal, there is no claim to a value voucher (hereinafter "cancellation voucher") or refund of payments made. • Between 48 hours and 59 days before the agreed start of the rental period, the full total rental price including extras is payable to Roadsurfer. However, you will receive a cancellation voucher worth 50% of the total rental price to be redeemed upon conclusion of a future rental agreement, any claim for reimbursement by the renter beyond this is excluded. If the renter adds a Flex option for a fee when concluding the rental agreement, the following applies to a cancellation between 48 hours and 59 days before the agreed start of the rental period: - Cancellation is free of charge and the tenant receives any payments made back in full or can rebook to any period in the amount of the total rental price. - However, if the total rental price was paid by the renter in whole or in part with a cancellation or gift voucher, the renter will only receive a cancellation voucher in the amount of the cancellation or gift voucher value brought in at the time of payment. - If a rebooking results in a higher total rental price than the one originally agreed upon, the Lessee shall pay the difference. If, on the other hand, the new rental price is lower, the renter will receive a cancellation voucher for the difference compared to the originally agreed rental price. • If at least 60 days before the agreed start of the rental, the cancellation is free of charge and the tenant will be refunded any payments made. However, if the total rental price was paid by the renter in whole or in part with a cancellation or gift voucher, the renter will only receive a cancellation voucher in the amount of the cancellation or gift voucher value brought in at the time of payment. Equipment already booked cannot be cancelled separately from a booking. The cost of equipment, such as bicycle racks or a camping toilet, shall not be refunded in the event of cancellation.
Cancellation. In case of cancellation, the customer must inform the reservation service in writing. . Cancellation between the date of signature on the contract and the 21st day preceding the beginning date of the stay: 25% of the total amount of the holiday shall be withheld. . Cancellation between the 20th and 15th preceding the beginning date of the stay: 65% of the total amount of the stay shall be withheld. . Cancellation between the 14th day preceding the beginning date of the stay and the day of the stay: 100% of the total amount of the holiday shall be withheld. In the event of failure to appear, no reimbursement will be possible In case of non-compliance of the payment deadlines, the down-payments will be kept as compensation.
Cancellation. Due to the buyer: For possible damages, we ask you to take out cancellation or stay interrup- tion insurance at the time of your booking. Due to the campsite:
Cancellation a) Any down payment not in conformity and not regularized in its amount and deadline will involve a cancellation with application of the contractual expenses.
Cancellation. For any cancellation, the client has to inform the campsite as soon as possible. If the client has contracted a cancellation insurance at the booking, he has to refer to the general conditions of the insurance company and contact them. If not, the amount paid will be kept by the campsite as indemnities.
Cancellation. Any cancellation of a reservation must be made in writing with acknowledgement of receipt and sent to Camping “Les Cersisiers du Jaur”. Reimbursement of the amount paid will be made with a deduction for the following : More than 30 days before the date of the stay : the deposit will be kept by Camping “Les Cersisiers du Jaur”. Less than 30 days before the beginning date of the stay : 100% of the amount of the stay will be kept by Camping “Les Cersisiers du Jaur” . In case of cancellation from the side of Camping “Les Ceri- siers du Jaur” (except situations outside our control) the full amount will be reinbursed. A cancellation insurance can be proposed to you by the camp-site in supplement.