Cancellation. If you cancel a binding booking, the following applies: • Between 0 and 48 hours before the agreed start of the rental, the full total rental price including extras must be paid to Roadsurfer. Due to the declared withdrawal, there is no claim to a value voucher (hereinafter "cancellation voucher") or refund of payments made. • Between 48 hours and 59 days before the agreed start of the rental period, the full total rental price including extras is payable to Roadsurfer. However, you will receive a cancellation voucher worth 50% of the total rental price to be redeemed upon conclusion of a future rental agreement, any claim for reimbursement by the renter beyond this is excluded. If the renter adds a Flex option for a fee when concluding the rental agreement, the following applies to a cancellation between 48 hours and 59 days before the agreed start of the rental period: - Cancellation is free of charge and the tenant receives any payments made back in full or can rebook to any period in the amount of the total rental price. - However, if the total rental price was paid by the renter in whole or in part with a cancellation or gift voucher, the renter will only receive a cancellation voucher in the amount of the cancellation or gift voucher value brought in at the time of payment. - If a rebooking results in a higher total rental price than the one originally agreed upon, the Lessee shall pay the difference. If, on the other hand, the new rental price is lower, the renter will receive a cancellation voucher for the difference compared to the originally agreed rental price. • If at least 60 days before the agreed start of the rental, the cancellation is free of charge and the tenant will be refunded any payments made. However, if the total rental price was paid by the renter in whole or in part with a cancellation or gift voucher, the renter will only receive a cancellation voucher in the amount of the cancellation or gift voucher value brought in at the time of payment. Equipment already booked cannot be cancelled separately from a booking. The cost of equipment, such as bicycle racks or a camping toilet, shall not be refunded in the event of cancellation.
Appears in 3 contracts
Samples: roadsurfer.com, roadsurfer.com, roadsurfer.com
Cancellation. If you cancel a binding booking, the following applies: • Between 0 and 48 hours before the agreed start of the rental, the full total rental price including extras must be paid to Roadsurfer. Due to the declared withdrawal, there is no claim to a value voucher (hereinafter "“cancellation voucher"”) or refund of payments made. • Between 48 hours and 59 days before the agreed start of the rental period, the full total rental price including extras is payable to Roadsurfer. However, you will receive a cancellation voucher worth 50% of the total rental price to be redeemed upon conclusion of a future rental agreement, any claim for reimbursement by the renter beyond this is excluded. If the renter adds a Flex option for a fee when concluding the rental agreement, the following applies to a cancellation between 48 hours and 59 days before the agreed start of the rental period: - Cancellation is free of charge and the tenant receives any payments made back in full or can rebook to any period in the amount of the total rental price. - However, if the total rental price was paid by the renter in whole or in part with a cancellation or gift voucher, the renter will only receive a cancellation voucher in the amount of the cancellation or gift voucher value brought in at the time of payment. - If a rebooking results in a higher total rental price than the one originally agreed upon, the Lessee shall pay the difference. If, on the other hand, the new rental price is lower, the renter will receive a cancellation voucher for the difference compared to the originally agreed rental price. • If at least 60 days before the agreed start of the rental, the cancellation is free of charge and the tenant will be refunded any payments made. However, if the total rental price was paid by the renter in whole or in part with a cancellation or gift voucher, the renter will only receive a cancellation voucher in the amount of the cancellation or gift voucher value brought in at the time of payment. Equipment already booked cannot be cancelled separately from a booking. The cost of equipment, such as bicycle racks or a camping toilet, shall not be refunded in the event of cancellation.
Appears in 1 contract
Samples: roadsurfer.com