GUARANTEE CLAIMS. 4.1. Complaints and claims on the guarantee will be handled by your Cortina dealer. If you have any complaints or any questions about the guarantee your Cortina dealer is always the first party to contact because that is who your contract of sale was concluded with. The manufacturer will then make a final decision on whether you are able to make a claim on the guarantee for the matter in question. The relevant part or the bicycle must be sent off by the Cortina dealer with the receipt, clearly stating the frame number.
GUARANTEE CLAIMS. 4.1. Complaints and claims under the guarantee will be handled by an Alpina dealer. If you have any com- plaints or any questions about the guarantee, the Alpina dealer is always the first party to contact because that is who your contract of sale was concluded with. The manufacturer will then make a final decision on whether you are able to make a claim under the guarantee for the matter in question. The relevant part or the bicycle must be sent off by the Alpina dealer with the receipt, clearly stating the frame number.