COMPLAINTS. 1. A file containing a template according to which the Customer may submit a Complaint is available for download on the XxxxxXxx.xxx portal.
2. The Customer may submit a Complaint at his/her own expense by means of distance communication as follows:
a. by email sent to: xxxxxxxxxx@xxxxxxxx.xxx,
b. by a registered post or courier service.
3. Complaints are processed within 30 days from the date of delivery.
4. In processing the Complaint, DelayFix shall take all lawful steps to establish the facts and the reasons for lodging the Complaint. If the Complaint is recognised, DelayFix shall take appropriate actions or omissions to eliminate similar events that may arise in the future and that are the subject of the Complaint.
5. After considering the Complaint, DelayFix shall inform about actions taken to consider the Complaint, the effects of these actions, and shall offer the Customer a solution to the reported problem. The statement shall be delivered to the Customer in writing by registered post or courier service to the mailing address indicated in the Complaint, however if the Customer has agreed in the Complaint to receive a response in the form of an email, the response shall be delivered thereto at the email address indicated in the Complaint.
6. The cost of delivery of the response to the Complaint by means of distance communication in the territory of the Republic of Poland shall be borne by DelayFix.
COMPLAINTS. 13.1. You can inform us about any disturbance in the operation of the Website and submit all opinions and requests concerning its functioning.
13.2. Complaints, opinions and requests can be sent to our email address: xxxx@xxxxxxxx.xx.
13.3. If the content published on the Website infringes your or other people’s personality rights or if it has the features of an abuse, such a potential breach or abuse can be reported to us by email sent to the following address: xxxx@xxxxxxxx.xx.
13.4. As soon as we receive a complaint or notice of a potential breach or abuse, we will undertake immediate action in order to repair any malfunctioning of the Website or remove any content causing such a breach or abuse, as the case may be.
13.5. We are liable for the content posted by logged-in Users only provided that we are informed of its illegality, in accordance with the provisions of these Rules.
COMPLAINTS. 1. The Clients and the Users can send us complaints concerning the operation of the Website or provided services at any time.
2. Complaints can be submitted by email to the following address: xxxxx@xxxxxxx.xx.
3. We will handle all complaints within 21 days from the date we receive them.
4. The Client or the User will receive information about the manner in which we handle the complaint by email to the address from which the complaint has been sent, unless a different method of communication has been specified in a complaint.
COMPLAINTS. 1. The Lessee may lodge any complaints via the telephone or through sending of an e-mail to the address: xxxxxxxxxx@xxxxxxxxxx.xx.
2. The Lessor shall examine the complaints with consideration of the provisions of the Civil Code (Journal of Laws of 2018, item 1025), in particular art. 659 and the following and of the provisions of the Consumer Rights Act of 30 May 2014 (Journal of Laws of 2019, item 134). The complaints shall be examined within 14 days from the date of their lodging and in case when complaint examination requires obtaining of additional information from the Lessee - within 14 days from the date of provision of the requested information by the Lessee.
COMPLAINTS. 1. The provisions of the law on liability under warranty and liability under Article 471 of the CC shall be limited and modified in accordance with the terms and provisions contained in the GTC.
2. The goods, the expiry date of which (specified on the unit packaging of the goods) has passed, or the substance of which has been interfered with by the Recipient or any third party after its release to the Recipient, shall not be subject to a claim.
3. Any complaints shall be reported by the Recipient in writing or electronically to the e-mail address xxxxxx@xxxxxx.xx, specifying the exact reason for the complaint (precise description of the defect with photographs attached) and providing data enabling the identification of the batch of goods, such as:
a) the name of the goods;
b) number of the delivery note; wraz z załączonymi zdjęciami) oraz podaniem danych umożliwiających identyfikację partii towaru, takich jak:
a) nazwa towaru;
b) nr WZ;
c) data wydania;
d) numer Zamówienia.
4. Z zastrzeżeniem ust. 8 i 9 niniejszego paragrafu, Sprzedawca odpowiada przed Odbiorcą z tytułu rękojmi za wady fizyczne towarów – wady jakościowe (w szczególności niezgodności towaru ze specyfikacją danego towaru lub opisem towaru wskazanym w Zamówieniu) przez okres 30 dni od dnia wydania towaru Odbiorcy.
5. Wszelkie niezgodności w ilości dostarczonego towaru względem dokumentu dostawy oraz uszkodzenia towaru powstałe w czasie magazynowania u Sprzedawcy, Odbiorca zobowiązany jest odnotować na dokumencie dostawy w formie uwagi potwierdzonej pisemnie przez kierowcę - pod rygorem braku możliwości skutecznego złożenia zgłoszenia reklamacyjnego oraz braku odpowiedzialności Sprzedawcy z tego tytułu. Zgłoszenia stwierdzonej w powyższy sposób niezgodności Odbiorca zobowiązany jest dokonać za pośrednictwem poczty elektronicznej na adres e-mail xxxxxx@xxxxxx.xx nie później niż w kolejnym dniu roboczym od dnia wydania towaru (naruszenie tego terminu powoduje, że reklamację pozostawia się bez rozpoznania). O ile strony nie ustalą inaczej w przypadku uzasadnionej reklamacji, Sprzedawca zobowiązuje się na swój koszt i ryzyko wydać brakujący towar w terminie 7 dni roboczych od dnia rozstrzygnięcia reklamacji pod warunkiem, że towar ten znajduje się w magazynie Sprzedawcy. W przypadku nieposiadania towaru na magazynie Sprzedawcy, termin na uzupełnienie braków wynosi 14 dni roboczych od dnia rozstrzygnięcia reklamacji przez Sprzedawcy.
6. Reklamacje dotyczące wad jakościowych Odbiorca powinien zgłasz...
COMPLAINTS. 1. The Organiser reserves the right – in case of circumstances beyond the control of the Organiser and in case of force majeure rendering the Trade Fair impossible or in case of threat to life or health of the participants – to cancel, shorten, change the date or schedule/agenda of the Trade Fair or to partially close the Trade Fair, including the evacuation of the Facility in connection with security alarms, includ- ing bomb or fire alarms, without the obligation to pay compensation to the Exhib- itor and without the obligation to reimburse the Exhibitor for the costs incurred by them for participation in the Trade Fair, including the costs related to transpor- tation or hotel reservations. The Organiser shall also not be obliged, in the cases described above, to return the fees/charges already paid for participation in the Trade Fair or other services, incluing to the extent to which they cover the costs already incurred by the Organiser.
2. Any complaints related to the exercise of the Exhibitors’ rights in connection with participation in the Trade Fair must be reported to the Organiser in writing or via e-mail sent to xxxx@xxxx.xx, within three days as of the Trade Fair’s completion at the latest, and in any case not later than three days as of the occurrence of a circumstance giving rise to the complaint.
3. The Exhibitor’s complaints shall not exempt the Exhibitor from making the pay- ment stipulated in the Form.
COMPLAINTS. 1. Complaints related to the Program should be sent to the Organizer in electronic form to the address xxxxxxxxxxx@xxxxxxxxxxxxxxxxx.xx or in writing to the address of the Organizer's seat, together with the justification and indication of the desired method of considering the complaint.
2. The organizer will consider the complaint within 14 (fourteen) days. The Organizer will notify Mentee about its consideration and result in a message sent to the address provided in the complaint.
COMPLAINTS. 1. Any complaints concerning the rendition of the Service by the Service Provider may be e-mailed by the User to: xxxxx@xxxxxxxx.xx or via a post operator by sending a complaint to the address of the registered office of the Service Provider indicated in § 1 above.
2. The Service Provider informs that it is advisable that a complaint should contain in particular: a name, a mailing address, an e-mail address to which a response to a complaint is to be sent if the User wishes to receive a response by e-mail, a description of a problem and its date, a demand of the User as well as a preferred method of informing the User of handling the complaint, with the reservation that a failure to indicate any such data in a complaint does not affect the efficiency of a submitted complaint.
3. Giving the following personal data by the User who submits a complaint: a name, an e-mail, and a mailing address of a complainant, shall be voluntary, but necessary for handling a complaint by the Service Provider.
4. The Service Provider shall handle and respond to a complaint of the User as soon as possible, but not later than within 14 days of its receipt. The User shall be notified of the manner of handling a complaint according to data given in the complaint.
COMPLAINTS. 12.1. FREE NOW provides an electronic tool on its Website to allow the Transport Operator to submit complaints, which will be handled by FREE NOW’s internal complaints handling team. FREE NOW shall at all times only handle complaints made in the manner prescribed on the Website. A link to this complaints tool is available via the “Help” section provided in the Driver App.
12.2. FREE NOW shall process and respond to any complaint lodged swiftly and effectively, taking into account the importance and complexity of the issue(s) raised. FREE NOW shall communicate to the complainant the outcome(s) of the internal complaint-handling process.
COMPLAINTS. 1. The User may submit a complaint regarding an Agreement (i.e. the failure to perform it or its improper performance) to the Operator. The complaint may be submitted in electronic form and sent to Operator's email address: (xxxxxxxxxx@xxxxxxx.xxx.xx). User’s complaint should include its email address, Card number and description of the problem. The Operator will immediately, no later however than within 30 (thirty) days, examine the complaint and respond to it to User’s email address indicated in the complaint.
2. The Operator does not consent for participating in the proceedings in the cases of extrajudicial resolution of consumer disputes, based on the contents of the provision of art. 32 section 1 point 2 of the Act on Extrajudi- cial Resolution of Consumer Disputes of 23 September 2016 (Journal of Laws of 2016, item 1823).