Service Level Rebates. 7.1. The Service Rebates to the School operate as liquidated damages for the performance fallen short of the target service levels over a period of one month. The service measures stipulated in Point 6 (Service Level Requirements) above will be used to determine the Service Rebates in Service Availability (S1) and Service Resumption Time (S2).
7.2. The application of the Service Level Rebates adjustment to the monthly charge will commence with effective from the acceptance of the reliability test.
7.3. For each month, the Service Rebates for different service measures (S1, S2) will be calculated as below if the Contractor cannot meet the target Service Levels for the Wi-Fi network of the School under the availability agreed:
