在使⽤本服务之前，请仔细阅读以下 Apple 商务管理条款和条件。这些条款和条件构成了贵机构与 Apple 之间的法律协议。点按“同意”按钮，即表示贵机构 (通过授权代表) 同意接受本协议的约束并成为本协议的⼀⽅。 如果贵机构不同意或不能同意本协议，请点按“取消”按钮。如果贵机构不同意本协议，则不得参与这⼀计划。

在使⽤本服务之前，请仔细阅读以下 Apple 商务管理条款和条件。这些条款和条件构成了贵机构与 Apple 之间的法律协议。点按“同意”按钮，即表示贵机构 (通过授权代表) 同意接受本协议的约束并成为本协议的⼀⽅。 如果贵机构不同意或不能同意本协议，请点按“取消”按钮。如果贵机构不同意本协议，则不得参与这⼀计划。

Apple 商务管理协议

⽬的

x协议允许你参与 Apple 商务管理，这使得你可以在贵机构内⾃动注册 Apple 品牌设备，以进⾏移动设备管理

(MDM)、为这类设备购买和管理内容、为你的⽤户创建管理式 Apple ID，以及访问相关服务的便利⼯具。

备注： 你需要先在贵机构内启⽤ MDM 解决⽅案 (例如来⾃第三⽅开发者)，然后才能使⽤本服务的功能。 MDM 解决⽅案让你可以配置、部署和管理 Apple 品牌设备。 更多相关信息，请访问 xxxxx://xxx.xxxxx.xxx/xxxxxxxx/xxxxxxxxx/。

1. 定义

x协议中出现的所有⿊体术语所表示的含义如下：

“管理员”是指贵机构出于以下账户管理⽬的⽽添加到本服务中的员⼯或合同员⼯ (或服务提供商)：管理服务器、上传 MDM 预置设置、向你的账户中添加设备、购买内容以及执⾏其他相关服务等等。

“协议”是指本 Apple 商务管理协议。

“Apple”是指以下各⽅，除⾮本协议中另有说明：(a) Apple Inc.，地址为 One Apple Xxxx Way, Cupertino, California 95014, U.S.A.，适⽤于位于以下地区的机构：北美、中美和南美 (加拿⼤除外) 以及美国领⼟和领地；以及法国和英国在北美、南美和加勒⽐海地区的领地；(b) Apple Canada Inc.，地址为 120 Bremner Blvd., Suite 1600, Toronto ON M5J 0A8, Canada，适⽤于位于加拿⼤或其领⼟和领地的机构；(c) iTunes K.K.，地址为 Roppongi Hills, 6-10-1 Roppongi, Minato-ku, Tokyo 106-6140, Japan ，适⽤于位于⽇本的机构；

(d) Apple Pty Limited，地址为 00 Xxxxxx Xxxxx, Xxxxxx XXX 0000, Xxxxxxxxx，适⽤于位于以下地区的机构：澳⼤xx和新⻄兰，包括岛屿领⼟、领地和附属辖区；以及 (e) Apple Distribution International Ltd.，地址为 Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland，适⽤于提供本服务，但未在上⽂列出的所有其他国家/地区或领⼟中的机构。

“Apple 服务”是指根据本协议向你的授权⽤户提供的 App Store、Apple Books、Apple Store 在线商店、

AppleCare、iCloud 以及其他 Apple 服务。

“Apple 软件”是指 iOS、iPadOS、macOS、Apple tvOS 和 watchOS 操作系统软件，或是此类软件随后推出的任何版本。

“授权设备”是指由你拥有或控制、仅供授权⽤户或获准⽤户使⽤且符合本服务使⽤条件的 Apple 品牌设备。 为避免疑义，除⾮ Apple 另⾏书⾯同意，否则由个⼈拥有的设备 (例如“BYOD”设备) 不得作为本服务的⼀部分通过受监管设备管理进⾏注册 (例如配置了设备注册设置)，⽽且并⾮所有设备都有资格添加到本服务中。

“授权⽤户”是指贵机构的员⼯和合同员⼯ (或服务提供商)；如果贵⽅是医院，“授权⽤户”还包括取得执业资格的医⽣、转荐医⽣和临床医⽣。 为明确起⻅，你可以请求将其他类似⽤户加⼊到“授权⽤户”中，且 Apple 有权⾃⾏决定是否予以批准；但是，未经 Apple 事先书⾯同意，任何其他⽅均不得纳⼊此定义。

“内容”是指作为本服务⼀部分⽽根据 Apple 批量内容条款许可或获得的任何材料或信息 (例如，来⾃ App Store 的 App)。

“合同员⼯”是指代表实体以⾮计件⼯资形式履⾏⼯作或提供服务的个⼈，以及对实体的专⽤信息技术系统

(例如，VPN) 和/或设⻔禁的物理场所具有内部使⽤访问权限 (例如，佩戴⼯牌进⼊公司设施) 的个⼈。

“设备注册设置”是指可作为本服务⼀部分进⾏配置和管理的 Apple 品牌设备的设置，包括但不限于：设备的初始注册流程，以及⽤于监管设备、强制执⾏配置或锁定 MDM 描述⽂件的设置。

“⽂档”是指 Apple 可能提供给你⽤于本服务的任何技术相关或其他⽅⾯的规格或者⽂档。

“最终⽤户许可协议 (EULA)”是指 Apple 软件的软件许可协议条款与条件。

“管理式 Apple ID”是指你通过使⽤本服务⽽创建和部署的⽤户账户 (包括但不限于存储、⽇历、备忘录和联系⼈)。

“MDM 服务器”是指由你 (或代表你的服务提供商) 拥有或控制并⽤来与本服务通信的电脑。

“获准实体”是指：(a) 对于⻋辆制造商，获准实体是指你的授权⻋辆经销商和认证服务合作伙伴；(b) 对于酒店控股公司，获准实体是指以你的名称、商标或品牌 (或由其所有或控制的名称、商标或品牌) 经营的酒店物业；或 (c) 对于以 “受限 App 模式”在授权设备上部署 app 的服务提供商 (例如，在 iPad 上部署其基于 app 的⽀付系统的销售点提供商)，获准实体是指你的在授权设备上以“受限 App 模式”使⽤此类 app 的客户。 此外，任何此类 app 都必须根据 Apple Developer Program 许可协议的条款进⾏开发和分发 (例如，⾃定 App 的分发)。 为明确起⻅，你可以请求与上述 (a) 和 (b) ⼦部分中所指明的实体类似的其他实体加⼊，且 Apple 有权决定是否予以批准；但是，未经 Apple 事先书⾯同意，任何其他实体均不得纳⼊此定义。

“获准⽤户”是指获准实体的员⼯和合同员⼯。

“个⼈数据”是指可通过合理的⽅式⽤来识别个⼈身份的数据，该数据由贵机构依照本协议的规定加以控制。

“受限 App 模式”是指 Apple 品牌设备通过本服务受到监督和配置，例如 (a) 设备在激活后⾃动启动并锁定到单个

应⽤程序，并且⽆法访问其他操作系统功能；或 (b) 最终⽤户⽆法对设备进⾏个性化设置 (例如，设备设置禁⽌使⽤个

⼈凭证配置“邮件”app，⽆法使⽤个⼈ Apple ID 从 App Store 获取内容等)。

“服务”是指 Apple 商务管理服务 (及其任何组件、功能或特性)，⽤于移动设备管理的⾃动注册；内容的获取与管理；管理式 Apple ID 的创建、使⽤和管理；连接到管理式 Apple ID 的 iCloud 储存空间；管理员账户的使⽤；以及本协议中规定的其他相关服务，包括⻔户⽹站以及本协议下提供的任何服务或⼯具。

“服务提供商”是指根据本协议的条款代表你提供服务的第三⽅。

“服务器令牌”是指你的公钥、Apple ID 和 Apple 提供的令牌的组合，你的 MDM 服务器可通过它注册到本服务。

“⼦处理⽅”是指代表 Apple 执⾏与 Apple 提供本服务相关的某些任务 (例如处理或存储数据以及提供客户服务) 的第三⽅。

“你”、“你的”和“贵机构”是指签订本协议的机构。 为避免疑义，贵机构负责确保其员⼯、合同员⼯以及经授权代表其⾏使本协议下权利的服务提供商遵守本协议。

备注： 如果你是第三⽅服务提供商，你需要让与你合作的机构签订本协议并将你添加为管理员，因为拥有授权设备并

计划将此类设备分发给授权⽤户的实体必须注册本服务。

2. 使⽤服务需满⾜的要求

2.1 使⽤本服务

作为使⽤本服务的条件，机构确认并同意：

(a) 贵机构只能出于本协议中明确允许的⽬的，以本协议中明确允许的⽅式使⽤本服务，且使⽤服务的⾏为必须遵守所有适⽤法律和法规，以及本⽂档的规定；

(b) 贵机构不得将本服务 (或其中的任何部分) ⽤于任何不合法、不当、不合适或⾮法活动；

(c) 贵机构可以使⽤本服务来管理授权设备，但只能供授权⽤户和获准⽤户使⽤，⽽不得⽤于第三⽅常规部署 (除⾮x

⽂中另有明确许可)；对于此类⽤户对授权设备的所有使⽤，贵机构都将承担相应责任，包括但不限于获取同意并为⽤户提供关于此类设备的管理式功能的相应信息；

(d) 对于获准实体 (以及获准实体的任何获准⽤户) 对本服务的所有使⽤，贵机构都将承担相应责任，其获准实体的任何⾏为都将被视为机构的⾏为，且贵机构 (连带其获准实体) 应对 Apple 承担所有此类⾏为的责任。

(e) 在按照本协议允许的条款部署其授权设备之前，贵机构应从其授权⽤户和获准⽤户那⾥获得所有必要的授权和同意。

(f) 贵机构有权通过本服务购买和管理允许的内容并将遵守所有适⽤的内容使⽤条款；

(g) 在必要情况下，贵机构将从其授权⽤户那⾥获取所有必要权利和同意，以创建管理式 Apple ID 并允许 Apple 为管理式 Apple ID 提供本服务 (包括使⽤和维护个⼈数据)；

(h) 贵机构可将管理员添加到本服务，但前提条件是此类个⼈是机构的员⼯或合同员⼯，或是代表贵机构⾏事的服务提供商，且贵机构只能出于账户管理⽬的添加此类各⽅；并且

(i) 贵机构只能出于⾃⼰ (及其获准实体) 内部业务运营和信息技术⽬的使⽤本服务，不得向第三⽅ (“获准实体”定义中第 (c) ⼦部分中所涵盖的获准实体除外) 提供集成或利⽤本服务所提供的服务或信息或是以任何⽅式使⽤本服务的设备或服务，除⾮ Apple 以书⾯形式同意。

2.2 ⽆其他准许⽤途

贵机构同意不会以任何未经授权的⽅式使⽤本服务，包括但不限于攻击⽹络、导致⽹络不堪重负或上传恶意代码。 任何此类尝试均视为侵犯 Apple 及其许可⽅的权利。 除⾮本协议明确允许，否则贵机构不得向任何第三⽅许可、出售、共享、出租、租赁、让与、分发、托管、允许分时使⽤或免费使⽤本服务 (或其中的任何部分)，或者以其他⽅式向任何第三⽅提供本服务 (或其中的任何部分)。 贵机构同意不会利⽤本服务来跟踪、骚扰、误导、虐待、威胁或伤害任何⼈，或者假装成已注册实体之外的任何⼈；如果任何账户可能被视为冒充或误导其他实体或个⼈的姓名或身份，Apple 保留拒绝或阻⽌相关账户的权利。 贵机构不会⼲预本服务，也不会⼲预本服务、Apple 软件或任何其他相关 Apple 软件或技术所实施或其中实施的任何安全性、数字签名、数字版权管理、验证或认证机制，或者允许他⼈这样做。 如果贵机构是上述范围内的实体、商业伙伴、上述范围内的实体或商业伙伴的代表 (具体条款定义⻅ 45 C.F.R § 160.103)，或者是医疗服务提供商或实体，则贵机构同意其不得使⽤本服务的任何组件、功能或其他设施来创建、接收、维护或传输任何“受到保护的健康信息”(具体条款定义⻅ 45 C.F.R § 160.103) 或是适⽤法律规定的同等健康数据，使⽤本服务的⽅式也不得使 Apple 成为贵机构或任何第三⽅的商业伙伴，或是通过其他⽅式使 Apple 直接受制于适⽤的健康隐私法律。 Apple 保留所有本协议中未明确授予的权利，并且未以暗示、禁⽌或其他⽅式授予任何其他许可、豁免或权利 (⽆论是明示还是暗示)。

2.3 服务器令牌使⽤

贵机构同意仅将服务器令牌⽤于通过本服务注册贵机构的 MDM 服务器和上传设备注册设置，这些设置将在授权⽤户和获准⽤户初次激活授权设备时发送到这些设备上。 贵机构同意不向任何其他实体提供或转让服务器令牌，也不会与任何其他实体 (服务提供商除外) 共享服务器令牌。 贵机构同意采取必要的措施来保护此类服务器令牌的安全和隐私，并在服务器令牌被盗或贵机构有理由认为它已被盗时将它撤销。 Apple 保留随时⾃⾏决定撤销或停⽤服务器令牌的权利。 此外，贵机构还理解并同意，重新⽣成服务器令牌将影响贵机构对本服务的使⽤，直到新服务器令牌添加⾄ MDM 服务器为⽌。

2.4 最终⽤户许可协议条款和条件

作为本服务的⼀部分，贵机构可以选择让授权⽤户和获准⽤户在设备的正常初始激活流程之外接受 Apple 软件的条

款和条件。 只要贵机构同意以下要求，贵机构即可使⽤本服务的这项功能：

(a) 贵机构的授权代表必须在本服务⻔户⽹站上接受 Apple 软件的最终⽤户许可协议，然后才能为授权⽤户和获准

⽤户部署运⾏此类 Apple 软件的授权设备；

(b) 如果 Apple 软件的最终⽤户许可协议发⽣变化，贵机构同意在接到 Apple 通知后⽴即让其授权代表返回本服务

⻔户⽹站并接受此类最终⽤户许可协议，以继续使⽤服务。 贵机构确认，在接受此类最终⽤户许可协议之前，贵机构

⽆法使⽤本服务，包括额外的相关授权设备及其 MDM 服务器；

(c) 贵机构有责任确保将此类最终⽤户许可协议提供给授权⽤户和获准⽤户，并且每位授权⽤户和获准⽤户均知悉并

遵守 Apple 软件最终⽤户许可协议的条款和条件；并且

(d) 对于授权⽤户和获准⽤户对 Apple 软件的使⽤，贵机构同意负责获取任何必要的同意。

2.5 设备转让

贵机构不得转售任何已启⽤设备注册设置的授权设备，并同意在转售或以任何⽅式将授权设备转让给第三⽅之前从本服务中删除此类设备。

2.6 购买内容

x服务中已⾃动停⽤购买内容的功能，你对本服务的使⽤需遵守本协议的限制以及⽤于监管在本服务中使⽤ App 和图书的条款 (“批量内容条款”)。 你可以选择向管理员授予购买权限并允许他们访问内容，让他们可以通过本服务访问内容。 在遵守批量内容条款和本协议限制的前提下，你可以通过本服务使⽤设备分配将内容分配给授权设备，或使

⽤⽤户分配和 Apple ID 将内容分配给授权⽤户或获准⽤户。 你可以将 app 分配 (或撤销并重新分配) 给授权⽤户和授权设备，但要在此类 app 已在 App Store 中上架或以其他⽅式提供的国家/地区，且国家/地区列表可能会随时发⽣变化。 关于图书，你理解并同意，⼀旦你将图书分配给授权⽤户或获准⽤户，此类图书是不可转让的，你将⽆法撤销或重新分配该图书。 所有此类购买均由你⾃⼰独⽴承担责任，并且你⾃⾏负责遵守适⽤的条款。 你同意，作为本服务的⼀部分，如果你 (或你的管理员) 购买或访问内容，你有权代表授权⽤户和获准⽤户接受这些适⽤的条款。 你理解并同意，内容可能并⾮在所有国家或地区都提供。 你同意不会将内容导出以供在你居住的国家/地区之外使⽤，也不得声明你有权或能够这样做。 你同意不规避任何国家或地区的法律或内容提供商设定的限制。

2.7 管理员账户

你可以为管理员创建管理员账户，以便在管理本服务时使⽤，但要遵循 Apple 可能对管理员账户数量施加的限制。 这些管理员账户要使⽤唯⼀的⽤户名和密码组合并归你所有。 当你创建管理员账户时，系统将针对此类账户启⽤本服务中你所选的所有可⽤特性和功能，并且这些管理员账户的适当启⽤以及与这些账户相关的所有活动 (例如，允许进⾏内容购买) 都将由你负责。 你确认并同意，此类管理员账户只能出于账户管理⽬的⽤于访问和管理本服务。 如果你删除任何管理员账户，你和相应管理员将⽆法再访问该等管理员账户，并且你确认并同意此操作可能⽆法撤销。

2.8 管理式 Apple ID

作为本服务的⼀部分，你可以按照本协议和⽂档的规定创建管理式 Apple ID 以供你的授权⽤户访问和使⽤。 你有责任决定要为你的授权⽤户启⽤本服务的哪些特性和功能，还需要为管理式 Apple ID 的创建、使⽤和管理承担责任。

要创建供授权⽤户使⽤的管理式 Apple ID，需要提供以下信息，其中可能包括个⼈数据：姓名、建议的⻆⾊、密码、电

⼦邮件地址 (⽤于联系⽬的) 和电话号码。 为保护授权⽤户账户的安全并让你能够轻松地在线重设授权⽤户的密码，你应当保持这些信息的机密性。 你同意仅出于你⾃⼰的内部业务或信息技术⽬的，并且仅⾯向你的授权⽤户部署管理式 Apple ID。 你同意不会通过共享、销售、转售、租借、租赁、借出或其他⽅式向授权⽤户以外的任何⼈提供对管理式 Apple ID 的访问权限。 你可以在本服务中停⽤、暂停或删除管理式 Apple ID (例如，在授权⽤户从贵机构离开时)。 Apple 有权限制可以为你的授权⽤户创建的管理式 Apple ID 数量以及与某个账户关联的授权设备数量。

如果你为管理员、经理或员⼯提供其他可登录使⽤的 Apple 服务，则你同意允许 Apple 服务将你和/或你的授权⽤户使⽤ Apple 服务的相关数据存储在与这些授权⽤户的管理式 Apple ID 关联的账户中，并允许 Apple 收集、存储和处理此类数据。 对于每个管理式 Apple ID，你有责任确保你和你的授权⽤户遵守所有适⽤于你允许授权⽤户访问的 Apple 服务的法律。 如果你的管理员、经理或员⼯访问某些 Apple 服务，则 Apple 可能会与你的授权⽤户就其对 Apple 服务的使⽤进⾏沟通。

2.9 获准实体和获准⽤户

在遵守本协议条款的前提下，获准实体和获准⽤户可以访问你账户下的本服务，不包括使⽤和部署管理式 Apple ID (除⾮另外获得 Apple 的事先书⾯批准)。 你应负责确保获准实体和获准⽤户遵守本协议中的条款，并且应就你的获准实体和获准⽤户违反本协议的⾏为直接对 Apple 负责。 如果你 (或代表你⾏事的服务提供商) 将获准实体拥有的

Apple 品牌设备添加到本服务中，则你向 Apple 声明并保证获准实体已授权你添加此类设备，你有权控制此类设备，并且有权代表获准实体 (及其获准⽤户 (如果适⽤)) 接受最终⽤户许可协议。 Apple 保留以下权利：对机构可能允许其获准实体 (或获准⽤户) 访问或使⽤的本服务特性或功能设置限制，以及随时单⽅⾯要求你从你的账户中移除任何获准实体或获准⽤户。

2.10 更新；不⽀持或维护

Apple 可能随时扩展、增强、暂停、终⽌或以其他⽅式修改本协议下提供的本服务 (或其中的任何部分)，恕不另⾏通知，并且 Apple 在⾏使此类权利时不对你或任何第三⽅负责。 Apple 没有义务向贵机构提供有关本服务的任何更新。 如果 Apple 提供了更新，则本协议的条款将适⽤于此类更新，更新附带单独的协议时除外，在这种情况下将适⽤该单独协议的条款。 若有更新推出，更新中的特性、服务或功能可能与本服务的特性、服务或功能有所不同。 Apple没有义务对本服务提供任何维护、技术或其他⽀持。

2.11 第三⽅服务提供商

你可以使⽤服务提供商，但前提是：该服务提供商是代表你访问和使⽤本服务并会遵守这些条款，并且你与该服务提供商之间达成了书⾯协议，⽽且该书⾯协议的条款应⾄少具有与本协议中规定的同等限制⼒和对 Apple 的保护性。任何此类服务提供商就本服务和/或本协议所采取的任何作为均应视为你采取的作为，并且你 (还有服务提供商) 应就所有此类作为 (或任何不作为) 对 Apple 负责。 如果服务提供商的任何作为或不作为可能构成对本协议的违反或以其他⽅式造成任何损害，Apple 保留要求你停⽌使⽤此类服务提供商的权利。

3. 贵机构的义务

贵机构xx并保证：

(a) 贵机构的授权代表有权利和权限代表贵机构签署本协议，使贵机构在法律上受到本协议条款和义务的制约；

(b) 由贵机构提供给 Apple (或者其授权⽤户或获准⽤户) 的与本协议或使⽤本服务 (包括 Apple 软件) 相关的所有信息都将是最新、真实、准确、有证据⽀持且完整的；并且，针对贵机构提供给 Apple 的信息，贵机构将及时向 Apple告知此类信息的任何变更；

(c) 贵机构将监督并负责其授权代表、管理员、服务提供商、授权⽤户、获准⽤户和获准实体对本服务的使⽤及其对本协议条款的遵循；

(d) 对于贵机构、其授权代表、管理员、服务提供商、授权⽤户、获准⽤户、获准实体和授权设备就本服务⽽⾔产⽣的所有费⽤、开销、损失、责任和⾏为，贵机构都将⾃⾏承担相应责任；

(e) 就使⽤本服务和使⽤或收集数据 (包括个⼈数据) 以及通过本服务获取信息⽽⾔，贵机构需⾃⾏承担相应责任，确保遵循与之相关的所有隐私和数据保护法律 (例如：欧洲议会和欧洲理事会于 2016 年 4 ⽉ 27 ⽇就个⼈数据处理及此类数据的⾃由转移⽽通过的法规 (EU) 2016/679，⽤于取代指令 95/46/EC (以下简称“通⽤数据保护条例”))；

(f) 对于与个⼈数据有关的活动，贵机构需承担相应责任 (例如：确保个⼈数据的安全，监控和限制对个⼈数据的访问，

阻⽌和解决不当活动，等等)；并且

(g) 贵机构将遵守本协议条款，并履⾏贵机构根据本协议规定所应履⾏的相关义务。

4. 更改使⽤服务的要求或条款

Apple 可能会随时更改本服务或本协议条款。 要继续使⽤本服务，贵机构 (通过授权代表) 必须接受并同意本协议的新要求或条款。 如果你不同意新的要求或条款，Apple 可以暂停或终⽌你对本服务或其中的任何部分的使⽤。 你同意你可以通过电⼦形式表示接受此类新协议条款，包括但不限于选中复选框或者点按“同意”或类似按钮。

5. 赔偿

就法律允许的范围⽽⾔，你同意对于以下事项引起或者与以下事项相关的任何及所有索赔、损失、连带责任、损害、花销和费⽤ (包括但不限于律师费和法院费⽤，以下统称“损失”)，如果相关损失由 Apple、Apple 董事、⾼级职员、职员、附属公司、独⽴承包商及授权代表 (以下分别称为“Apple 豁免⽅”) 引起，则将对 Apple 豁免⽅做出赔偿并使其免受损害，并在 Apple 要求下为其进⾏抗辩：(a) 你违反本协议中的任何认证、契约、义务、xx或担保；(b) 你 (包括但不限于你的服务提供商、管理员、授权⽤户、获准⽤户和/或获准实体) 对本服务的使⽤；(c) 有关你使⽤、部署或管理授权设备、设备注册设置和/或 MDM 服务器的任何索赔，包括但不限于任何最终⽤户索赔；(d) 有关预置、管理和/或使⽤授权设备、管理员账户、管理式 Apple ID，或内容和/或对本服务的任何其他使⽤的任何索赔，包括但不限

于任何最终⽤户索赔；和/或 (e) 针对你使⽤或管理个⼈数据⽽提出的任何索赔。 未经 Apple 事先书⾯同意，你不得以任何⽅式与第三⽅达成影响到 Apple 权利的任何和解或类似协议，或以任何⽅式约束 Apple 或任何 Apple 免责⽅。

6. 期限和终⽌

本协议⾃你⾸次在本服务中接受本协议之⽇开始⽣效，初始有效期为⾃ Apple 初次激活你的服务账户之⽇起⼀ (1)

年。 此后，在你遵守本协议条款的前提下，除⾮根据本协议提前终⽌，否则本协议的期限将⾃动延续⼀ (1) 年。 任何

⼀⽅均可为其便利，以任何理由或⽆理由终⽌本协议，在向另⼀⽅提供终⽌意向的书⾯通知的 30 天后⽣效。

如果你未能遵守本协议的任何条款，或是 Apple 怀疑你未能遵守本协议的任何条款，Apple 将⾃⾏决定以下各项，⽽

⽆需事先通知你：(a) 终⽌本协议和/或你的账户；以及/或者 (b) 暂停或冻结本服务 (或其中的任何部分) 访问权限。 Apple 有权随时修改、暂停或终⽌本服务 (或其中的任何部分或内容)，恕不另⾏通知，并且 Apple 在⾏使此类权利时不对你或任何第三⽅负责。 如果你不接受第 4 条中所述的任何新协议条款，Apple 也可以终⽌本协议，或暂停你使⽤本服务的权利。 你确认并同意，在本协议到期或终⽌时，你可能⽆法访问本服务，并且 Apple 有权暂停你、你的管理员、授权⽤户、获准实体或获准⽤户通过使⽤本服务存储的数据或信息，或者删除此类数据或信息。 在使⽤本服务的任何部分之前，你应该查阅⽂档，并对你的数据和信息进⾏适当的备份。 Apple 在⾏使此类权利时不对你或任何第三⽅负责，也不对任何由此类终⽌或暂停⽽可能引发或产⽣的损害承担责任。 即使本协议终⽌，以下条款仍将具有法律效⼒：第 1 条、第 2.9 条第⼆句、第 2.10 条、第 2.11 条第⼆句、第 3 条、第 5 条、第 6 条第⼆段，以及第 7、8、 9、10 条。

7. 免责声明

你明确承认并同意，在适⽤法律允许的范围内，你将⾃⾏承担使⽤或者⽆法使⽤本服务或通过本服务访问的任何⼯具、

特性或功能的对应⻛险，并且你将承担质量、性能、准确性和努⼒等⽅⾯的全部⻛险。

在适⽤法律允许的最⼤范围内，本服务系“按原样”和“按现状”提供，不保证没有瑕疵，也不作任何担保；Apple、 Apple 董事、⾼级职员、职员、关联公司、授权代表、代理、承包商、经销商或许可⼈ (在第 7 和 8 条中统称为 “Apple”) 特此否认就本服务提供任何明示、默示或法定担保和条件，这包括但不限于有关适销性、质量满意度、针对特定⽤途的适⽤性、准确性、不受⼲扰地使⽤及不侵害第三⽅权利的默示担保和/或条件。

Apple 不对你使⽤或享受本服务提供以下保证、声明或担保：本服务中包含的特性或功能，或者本服务所执⾏或提供的服务，能够满⾜你的要求且安全⽆虞；你在使⽤或运⾏本服务时不会有中断或错误；缺陷或错误会得到纠正；本服务将会继续可⽤；本服务可与任何第三⽅软件、应⽤程序、内容或第三⽅服务或者任何其他 Apple 产品或服务兼容或协同⼯作；通过本服务存储或传输的任何数据或信息不会丢失、破坏、损坏、受攻击、遭到⿊客攻击、受⼲扰或受到何其他任何安全⼊侵。 你同意 Apple 可能会不定期移除本服务，或者随时暂停、终⽌或取消本服务，恕不另⾏通知。

另外你还确认本服务并⾮旨在⽤于或适合⽤于符合以下条件的情况或环境：如果本服务出现故障或时间延误，或是所提供的内容、数据或信息存在错误或不准确之处，可能会导致死亡、⼈身伤害或严重的物理或环境破坏，包括但不限于核设施的运⾏、⻜机导航或通信系统、空中交通管制、⽣命维持或武器系统。

Apple 或 Apple 授权代表提供的⼝头或书⾯信息或建议均不构成本协议未明确列出的保证。 如发现本服务有缺陷，你须承担所有必要的检修、维修或纠正的全部费⽤。

8. 责任限制

在适⽤法律未禁⽌的范围内，在任何情况下，对于因本协议以及/或者你使⽤或⽆法使⽤本服务⽽引起的任何⼈身伤害或任何偶发、特殊、间接或继发的损失，包括但不限于利润损失、数据或信息损坏或丢失、⽆法传输或接收任何数据或信息、业务中断或任何其他商业损害或损失，⽆论其成因及基于何种责任理论 (合同、侵权或其他)，Apple 概不负责，即使是 Apple 已被告知或知悉可能发⽣上述损害的情况也是如此。 在任何情况下，Apple 就所有损害赔偿对你承担的全部责任 (不包括在涉及⼈身伤害的情况中根据适⽤法律规定⽽作出的损害赔偿) 不应超过五⼗美元 ($50.00)。即使上述救济未能实现其根本⽬的，上述限制仍然适⽤。

9. 数据隐私和安全

9.1 个⼈数据使⽤和披露

根据本协议的规定，Apple 将代表你对数据进⾏处理，可以接收或访问由你提供或代表你提供的个⼈数据。 签署本协议即表示，你指示 Apple 依照适⽤的法律、你通过使⽤本服务提供的说明 (例如，通过本服务提供的说明) 以及你提供的且 Apple 接受并确认的任何其他书⾯说明，处理和使⽤这些个⼈数据来提供和维护本服务，并且 Apple 仅应按照该等记录在案的说明处理个⼈数据，除⾮法律另有要求，在这种情况下，Apple 应先告知你该等法律要求再处理个

⼈数据，除⾮相关法律基于公共利益的重要理由禁⽌该等信息。 如果⼦处理⽅向 Apple 提供与本服务有关的服务，

Apple 可能会向其提供个⼈数据。 你授权 Apple 使⽤“Apple”定义中规定的所有 Apple 实体作为⼦处理⽅和使

⽤任何其他⼦处理⽅；前提条件是此类⼦处理⽅签署了相应合约，受到数据保护义务的约束，且此类合约所提供的保护⾄少与本协议提供的保护相当。要了解⼦处理⽅列表，请访问 xxxxx://xxx.xxxxx.xxx/xxxxx/xxxxxxxxxx/xxxx-xxxxxxxx-xxxxxxxxxx/xxxxxxxxxxxxx_xx.xxx.

如果⼦处理⽅未能履⾏其数据保护义务，在适⽤法律要求的范围内，对于该⼦处理⽅履⾏义务的表现，Apple 仍然对

你负有责任。

9.2 数据事件

如果 Apple 获知个⼈数据因任何未授权访问本服务已被篡改、删除或丢失 (以下简称“数据事件”)，Apple 将在法律要求的情况下⽴即通知贵机构，⽽不会造成任何不必要的延误，并且 Apple 将采取合理措施尽可能降低损失并确保数据安全。 Apple 通知或响应数据事件的⾏为不得解释为 Apple 承认对数据事件承担任何责任或连带责任。 贵机构有责任遵守适⽤的事件通知法律并履⾏与数据事件有关的任何第三⽅义务。 Apple 将遵守所有具体的法律要求，不会访问个⼈数据内容以进⾏信息识别。

9.3 安全规程；合规

作为本服务的⼀部分，Apple 应采取⾏业标准措施来在个⼈数据的传输、处理和储存期间保护个⼈数据。 作为上述措施的⼀部分，Apple 将尽到商业上的合理努⼒，对静态和传输中的个⼈数据进⾏加密；确保本服务始终保密、完整、可⽤和可靠；如果出现问题，将及时恢复个⼈数据的提供；并定期测试、评测和评估此类措施的有效性。 Apple 将采取适当的措施来确保员⼯、承包商和⼦处理⽅遵守安全规程，并且 Apple 应确保所有获得相应授权，可处理个⼈数据的⼈员均在本服务中相关个⼈数据的保密性和安全性⽅⾯遵守适⽤的法律。 个⼈数据经加密后可存储在 Apple 单

⽅确定的任何地理位置。 在 Apple 担任数据处理⽅的责任范围内，Apple 将协助你确保你对以下各项的合规 (如情况适⽤)：(a)《通⽤数据保护条例》第 28 条或者法律规定的其他同等义务 (通过提供所有必要的信息；通过允许和参与审核 (前提条件是 Apple 的 ISO 27001 和 ISO 27018 认证应被视为⾜以达到此等要求的审核⽬的)；以及通过按适⽤法律的要求，在 Apple 认为你的说明违反了 GDPR 或者其他欧盟或欧盟成员国的数据保护规定时通知你)； (b)《通⽤数据保护条例》第 32 条或者法律规定的其他同等义务 (包括实施本协议第 9.3 节中规定的安全规程并始终持有 ISO 27001 和 ISO 27018 认证)；(c)《通⽤数据保护条例》第 33 条和第 34 条或者法律规定的其他同等义务 (通过协助你向监管机构或数据主体提供所需的数据事件通知)；(d)《通⽤数据保护条例》第 35 条和第 36 条或者法律规定的其他同等义务，要求贵机构执⾏数据保护影响评估或在处理前与监管机构协商；(e) 数据保护监管机构或类似机构就个⼈数据进⾏的调查；以及 (f) 在可能的情况下，考虑到通过适当的技术和组织措施进⾏处理的性质，你有义务响应根据《通⽤数据保护条例》或者法律规定的其他同等义务⾏使数据主体权利的请求。

9.4 数据访问和转移；终⽌；担任处理⽅的机构

x法律规定，Apple 将确保任何国际个⼈数据仅传输到依据相关适⽤法律，如 GDPR 第 46 条和第 47 条 (如标准数据保护条款) 所述确保采取适当保护、已提供妥当安全保障或者遵守 GDPR 的第 49 条中的克减条款的国家或地区。此类安全保障可能包括 Apple 签署的《示范合同条款》，或你同意在司法管辖区有要求时签署的其他数据传输协议，如 Apple 在 xxxxx://xxx.xxxxx.xxx/xxxxx/xxxxxxxxxx/xxxxxxxxxxxx/ 中签署的数据传输协议。 Apple 在亚太经济合作组织 (APEC) 参与国家/地区内收集的个⼈数据的国家/地区间传输活动遵守适⽤于个⼈数据传输的 APEC 跨境隐私规则 (CBPR) 体系和处理器隐私识别 (PRP) 体系。 如果你对我们的 APEC CBPR 或 PRP 认证有任何疑虑或问题，可以联系我们的第三⽅争议解决机构。对于你存储或转移到 Apple 系统以外的数据，Apple 不承担任何责任。 如果本协议出于任何原因终⽌，Apple 将在合理时间范围内以安全⽅式销毁由 Apple 存储的与你使⽤本服务有关的个⼈数据，除⾮是为了预防欺诈或是法律另有要求。如果贵机构以获准实体数据处理⽅的身份签署本协议，则贵机构在此xx并保证，贵机构代表其本身签署本协议，并且，就本协议的规定⽽⾔，贵机构代表此类获准实体

签署本协议。 贵机构在此xx，贵机构已取得此类获准实体的相应许可，可代表此类实体签署本协议，并将 Apple ⽤作⼦处理⽅，如果此类获准实体针对本协议提出任何索赔，则贵机构应就此对 Apple 承担相应责任。

9.5 访问第三⽅产品和服务

如果你选择访问、使⽤、下载、安装或启⽤通过本服务运作但不属于本服务的第三⽅产品或服务，本服务可能会允许此类产品或服务在使⽤这些附加服务需要时访问个⼈数据。其中某些第三⽅产品或服务也可能会向 Apple 提供对个

⼈数据的访问权限，例如，如果你允许你的授权⽤户通过联合身份提供程序登录本服务。你不⼀定要使⽤与本服务有关的此类附加产品或服务，并且你的管理员可能会依照本协议限制使⽤此类附加产品或服务。在访问、使⽤、下载、安装或启⽤第三⽅产品或服务以通过管理式 Apple ID 使⽤之前，你应查看第三⽅产品和服务的相关条款、政策和做法，以了解它们可能从授权⽤户收集哪些数据，如何使⽤、共享和存储这些数据，以及 (适⽤时) 此类做法是否与你所获得的知情同意书相符。

9.6 其他

如果 Apple 认定披露是执⾏ Apple 条款和条件或保护 Apple 经营或⽤户的合理必要条件，则 Apple 也可能会披露关于你的个⼈数据。 此外，如果发⽣重组、合并或出售，Apple 可将你提供的任何及所有个⼈数据转让给相关第三

⽅。 这份披露不适⽤于任何内容 (包括第三⽅ App) 的数据收集做法。 作为本服务的⼀部分，在购买或下载内容之前，你应查看此类内容适⽤的条款、政策和做法。 如果 Apple 收到第三⽅对个⼈数据的请求 (以下简称“第三⽅请求”)，Apple 将在法律允许的范围内向你告知 Apple 收到了第三⽅请求，并告知请求⽅向你提出此类第三⽅请求。除⾮法律或第三⽅请求另有要求，否则将由你负责回应此类请求。

10. ⼀般法律条款

10.1 第三⽅通知

Apple 软件或本服务的组成部分可能会使⽤或包括第三⽅软件和其他受版权保护的材料。 此类材料的致谢、许可条

款和免责声明包含在本服务的电⼦⽂档或适⽤部分中，并且你在使⽤此类材料时应遵守相应的条款。

10.2 其他数据收集和使⽤

Apple 及其附属公司和代理可以收集、维护、处理和使⽤诊断、技术、⽤法及相关信息，包括但不限于：系统或硬件的唯⼀标识符；有关你和你的授权⽤户使⽤本服务、MDM 服务器、设备注册设置、电脑、设备、系统和应⽤软件以及其他软件和外围设备的信息；并且，定期收集这些信息是为了便于向你提供与本服务相关的服务；提供、测试和改进 Apple 的设备和服务；⽤于内部⽬的 (如审计、数据分析和研究，旨在改进 Apple 的设备、服务和顾客沟通)；便于为你提供与本服务或任何此类软件相关的软件或软件更新、设备⽀持以及其他服务 (如果有)；⽤于安全和账户管理⽬的，以及验证是否遵守本协议的条款。 依据本条所收集的数据将根据 Apple 的隐私政策进⾏处理，该政策可在以下⽹址查看：xxxxx://xxx.xxxxx.xxx.xx/xxxxx/xxxxxxx。

10.3 转让

未经 Apple 事先明确书⾯同意，你不得通过运⽤法律、合并或任何其他⽅式转让本协议，也不得委派本协议下的任何义务 (⽆论是全部还是部分)，未经同意⽽擅⾃试图转让的⾏为将被视为⽆效。

10.4 新闻稿及其他宣传；双⽅关系

未经 Apple 明确的事先书⾯批准 (Apple 有权单⽅⾯撤销此类书⾯批准)，你不得就本协议、其条款和条件或双⽅关系发布任何新闻稿或发表其他任何公开声明。 本协议不得被解释为你和 Apple 之间建⽴任何代理或合伙、合资、信托或其他形式的法律关系，并且你也不得以明示、暗示、表现或其他⽅式做出相对的xx。 本协议不是为了任何第三

⽅的利益⽽订⽴的。

10.5. 通知

任何与本协议有关的通知都应采⽤书⾯形式。 Apple 通过你在注册时提供的电⼦邮件地址或邮寄地址给你发送通知

时，即被视为通知已成功送达。 就本协议发送给 Apple 的所有通知将在以下情况下视为已成功送达：(a) 亲⾃递送；

(b) 通过次⽇达商业快递寄送且出具递送成功的书⾯证明的三个⼯作⽇后，以及 (c) 通过普通信函或挂号信 (邮资预付) 寄送⾄以下 Apple 地址的五个⼯作⽇之后：Apple Inc., Apple Developer Legal (Apple Business Manager), One Apple Xxxx, 37-2ISM, Cupertino, California 95014 U.S.A. 你同意通过电⼦邮件接收通知，

并同意 Apple 以电⼦⽅式向你发送的任何此类通知将满⾜任何合法通信要求。 如上所述，⼀⽅可以通过向另⼀⽅发

送书⾯通知来更改其电⼦邮件地址或邮寄地址。

10.6 可分割性

如果有合法管辖权的法院认定本协议的任何条款因任何原因⽽被视为不可执⾏，则本协议的该项条款应在允许的最⼤范围内强制执⾏，以达到双⽅的原本意图，⽽本协议的其余部分仍将具有完全效⼒。 但是，如果适⽤法律禁⽌或限制你完全和明确地遵守本协议中标题为“服务要求”或“贵机构的义务”的条款，或阻⽌执⾏任何此类条款，本协议将⽴即终⽌，你必须⽴即停⽌使⽤本服务。

10.7 弃权和解释

即使 Apple 未执⾏本协议的任⼀条款，也不应被视为放弃未来执⾏该条款或任何其他条款的权利。 任何规定合同语

⾔将由起草⼈负责解释的法律或法规都不适⽤于本协议。 条款标题仅为阅读⽅便⽽设，在解释本协议时不予考虑。

10.8 出⼝管制

除⾮得到美国法律、你获得本服务或 Apple 软件的管辖区法律以及/或者任何其他适⽤法律和法规的授权，否则你不得使⽤、出⼝、转⼝、进⼝、出售或转让本服务或 Apple 软件或其中的任何部分。 具体⽽⾔，包括但不限于：本服务和 Apple 软件不得出⼝或转⼝ (a) 到任何美国禁运的国家/地区，或 (b) 给美国财政部特别指定国家名单或美国商务部被禁⼈⼠或机构名单或任何其他被限制贸易⽅名单上的任何⼈⼠或机构。 使⽤本服务或 Apple 软件，即表示你声明并保证你不位于任何此类国家或地区，也没有被列⼊任何此类名单。 你还同意不会将本服务或 Apple 软件⽤于美国法律禁⽌的任何⽬的，包括但不限于开发、设计、制造或⽣产核武器、导弹、化学武器或⽣物武器。

10.9 政府最终⽤户

x服务、Apple 软件及有关⽂档均属“商业项⽬”(该词定义⻅ 48 C.F.R. §2.101)，包含“商⽤电脑软件”和“商⽤电脑软件⽂档”(定义⻅ 48 C.F.R. §12.212 或 48 C.F.R. §227.7202，以适⽤者为准)。 与 48 C.F.R. §12.212 或 48 C.F.R. §227.7202-1 ⾄ 227.7202-4 (以适⽤者为准) ⼀致，“商⽤电脑软件”和“商⽤电脑软件⽂档”根据此处条款和条件按照如下⽅式被许可给美国政府最终⽤户：(a) 仅作为“商业项⽬”；并且 (b) 政府最终⽤户仅具有授予所有其他最终⽤户的那些权利。 Apple 根据美国的著作权法律保留任何未经发布的权利。

10.10 争议解决；适⽤法律

你与 Apple 之间因本协议、Apple 软件或你与 Apple 之间的关系⽽产⽣或与之相关的任何诉讼或其他争议都将在加利福尼亚州北区法院解决；你和 Apple 特此同意该区的州和联邦法院享有此类诉讼或争议解决的属⼈管辖权且为专属管辖法院。 本协议受美国和加利福尼亚州法律管辖并由这些法律进⾏解释，但加利福尼亚州法律中关于法律冲突的部分除外。 尽管存在上述规定：

(a) 如果你属于美国联邦政府的机构、执⾏机关或部⻔，则本协议应受美国法律管辖，并且在没有适⽤联邦法律的情况下，将适⽤加利福尼亚州的法律。 此外，如果本协议中有任何相反的规定 (包括但不限于第 5 条“赔偿”)，所有索赔、要求、投诉和争议都受《合同争议法》(41 U.S.C. §§601-613)、《xx法案》(28 U.S.C. § 1346(a) 和 § 1491)或《联邦侵权赔偿法》(28 U.S.C. §§ 1346(b)、2401-2402、2671-2672、2674-2680) (如适⽤) 或其他适⽤监管机构的约束。 为避免疑义，如果你是美国联邦、州或地⽅政府的机构、执⾏机关或部⻔，或是美国公共和被认可的教育机构，那么你的赔偿义务仅限于它们不会造成你违反任何适⽤法律 (如《反超⽀法》) 的范围内，并且你有法律上要求的任何授权或授权法令；

(b) 如果你是美国公共和被认可的教育机构，或是美国州或地⽅政府的机构、执⾏机关或部⻔，则 (i) 本协议将受你所在州 (在美国境内) 的法律管辖和解释，但州法律中关于法律冲突的部分除外；(ii) 你与 Apple 之间因本协议、Apple软件或你与 Apple 之间的关系⽽产⽣或与之相关的任何诉讼或其他争议都将在加利福尼亚州北区法院解决；你和 Apple 特此同意该区的州和联邦法院享有此类诉讼或争议解决的属⼈管辖权且为专属管辖法院，除⾮你所在州的法律明确禁⽌此类同意。

(c) 如果你是通过政府间章程或协议获得国家法院管辖豁免的国际政府间组织，则因本协议产⽣或与之相关的任何争议或索赔 (或违约) 应通过仲裁来确定，此类仲裁由根据申请仲裁时有效的国际商会仲裁规则 (“ICC 规则”) 任命的三名仲裁员按照这⼀仲裁规则进⾏，且仲裁须依照国际律师协会 (IBA) 国际仲裁取证规则进⾏。 仲裁地点应为英国伦敦。仲裁应使⽤英语进⾏。 在 Apple 要求时，你同意提供相关身份证据，证明你是享受此类特权和豁免权的政府间组织。

(d) 如果你居住在欧盟国家/地区，或是居住在冰岛、挪威、瑞⼠或英国，则视情况⽽定，适⽤法律及法庭为提供本服务的 Apple 实体所在国家/地区的法律及法庭，如“Apple”的定义中所述。

本协议不受《联合国国际货物销售合同公约》的约束，已明确排除该公约的适⽤情况。

10.11 完整协议；管辖语⾔

本协议构成了双⽅就本协议中计划的服务达成的完整协议，并取代先前与该标的事项有关的所有谅解和协议。 为避免疑义，本协议中的任何内容均不会取代 Apple 软件的最终⽤户许可协议。 只有在以下情况下才可修改本协议：

(a) 有双⽅签字的书⾯修订，或 (b) 在本协议明确许可的范围内 (例如 Apple 通知你)。 本协议的任何翻译版本都是出于善意⽽提供给你的。如果英⽂版与任何⾮英⽂版之间存在争议，则在你所属司法管辖区的地⽅法律未禁⽌的范围内，应以本协议的英⽂版为准。 如果你位于魁北克省、加拿⼤或是法国境内的政府组织，那么以下条款适⽤：此处涉及的各⽅确认，他们已要求本协议以及所有相关⽂件均⽤英语起草。 Les parties ont exigé que le présent contrat et tous les documents connexes soient rédigés en anglais。

10.12 接受

贵机构确认并同意，点按“同意”或类似按钮或选中复选框，即表示贵机构 (通过授权代表) 接受并同意本协议的条款和条件。

LYL111 2022/3/31

PLEASE READ THE FOLLOWING APPLE BUSINESS MANAGER TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SERVICE. THESE TERMS AND CONDITIONS CONSTITUTE A LEGAL AGREEMENT BETWEEN INSTITUTION AND APPLE. BY CLICKING ON THE “AGREE” BUTTON, INSTITUTION, THROUGH ITS AUTHORIZED REPRESENTATIVE, IS AGREEING TO BE BOUND BY AND IS BECOMING A PARTY TO THIS AGREEMENT. IF INSTITUTION DOES NOT OR CANNOT AGREE TO THIS AGREEMENT, THEN CLICK THE “CANCEL” BUTTON. IF INSTITUTION DOES NOT AGREE TO THIS AGREEMENT, THEN INSTITUTION IS NOT PERMITTED TO PARTICIPATE.

Apple Business Manager Agreement

Purpose

This Agreement permits You to participate in Apple Business Manager, which allows You to automate enrollment of Apple-branded devices for Mobile Device Management (MDM) within Your Institution, to purchase and manage content for such devices, to create Managed Apple IDs for Your users, and to access facilitation tools for related services.

Note: You will need to have an MDM solution (e.g., from a third-party developer) enabled within Your Institution so that you can utilize the features of this Service. An MDM solution enables You to configure, deploy, and manage Apple-branded devices. For more information, see xxxxx://xxx.xxxxx.xxx/xxxxxxxx/xxxxxxxxx/.

1. Definitions

Whenever capitalized in this Agreement:

“Administrators” means employees or Contract Employees (or Service Providers) of Institution who have been added to the Service for purposes of account management, e.g., administering servers, uploading MDM provisioning settings, adding devices to Your account, purchasing content, and performing other related services.

“Agreement” means this Apple Business Manager Agreement.

“Apple” means the following, unless otherwise specified herein: (a) Apple Inc., located at One Apple Xxxx Way, Cupertino, California 95014, U.S.A., for Institutions in North, Central, and South America (excluding Canada), as well as United States territories and possessions; and French and British possessions in North America, South America, and the Caribbean; (b) Apple Canada Inc., located at 120 Bremner Blvd., Suite 1600, Toronto ON M5J 0A8, Canada, for Institutions in Canada or its territories and possessions; (c) iTunes K.K., located xx Xxxxxxxx Xxxxx, 0-00-0 Xxxxxxxx, Xxxxxx-xx, Xxxxx 000-0000, Xxxxx, for Institutions in Japan; (d) Apple Pty Limited, located at 00 Xxxxxx Xxxxx, Xxxxxx XXX 0000, Xxxxxxxxx, for Institutions in Australia and New Zealand, including island possessions, territories, and affiliated jurisdictions; and (e) Apple Distribution International Ltd., located at Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland, for Institutions in all other countries or territories not specified above in which the Service is offered.

“Apple Services” means the App Store, Apple Books, Apple Online Store, AppleCare, iCloud, and other Apple services as available to Your Authorized Users under this Agreement.

“Apple Software” means the iOS, iPadOS, macOS, tvOS, and watchOS operating system software, or any successor versions thereof.

“Authorized Devices” means Apple-branded devices that are owned or controlled by You, have been designated for use by Authorized Users or Permitted Users only, and that are eligible for use

in the Service. For the avoidance of doubt, devices that are personally-owned by an individual (e.g., “BYOD” devices) are not permitted to be enrolled in supervised device management (e.g., configured with Device Enrollment Settings) as part of the Service, unless otherwise agreed by Apple in writing, and not all devices are eligible to be added to the Service.

“Authorized Users” means employees and Contract Employees (or Service Providers) of Your Institution, and if You are a hospital, the term “Authorized Users” also includes credentialed physicians, referring physicians and clinicians). For clarity, You may request, and Apple may approve, in its sole discretion, other similar users to be included as “Authorized Users”; however, no other parties shall be included in this definition without Apple’s prior written consent.

“Content” means any material or information that may be licensed or acquired as part of the Service pursuant to Apple’s Volume Content Terms (e.g., Apps from the App Store).

“Contract Employees” means individuals who perform work or provide services on behalf of an entity on a non-piece-rate basis and who have internal use access to the entity’s private information technology systems (e.g., VPN) and/or secured physical premises (e.g., badge access to corporate facilities).

“Device Enrollment Settings” means settings for an Apple-branded device that can be configured and managed as part of the Service, including but not limited to the initial enrollment flow for a device, and settings to supervise a device, make configuration mandatory, or lock an MDM profile.

“Documentation” means the technical or other specifications or documentation that Apple may provide to You for use in connection with the Service.

“End User License Agreement” or “EULA” means the software license agreement terms and conditions for the Apple Software.

“Managed Apple ID(s)” means a user account (including but not limited to storage, calendar, notes, and contacts) that You create and deploy through the use of the Service.

“MDM Server(s)” means computers owned or controlled by You (or a Service Provider acting on Your behalf) that have been designated to communicate with the Service.

“Permitted Entity(ies)” means: (a) if You are a vehicle manufacturer, Your authorized vehicle dealerships and certified service partners; (b) if You are a hotel holding company, hotel properties operating under Your name, trademark or brand (or a name, trademark or brand it owns or controls); or (c) if You deploy an app on Authorized Devices in Restricted App Mode (e.g., a point- of-sale provider who deploys its app-based payment system on iPads), Your customers who are using such app in Restricted App Mode on the Authorized Device. Further, any such app must be developed and distributed in accordance with the terms of the Apple Developer Program License Agreement (e.g., distribution of a Custom App). For clarity, You may request, and Apple may approve, other entities similar to those identified in subsections (a) and (b) above; however, no other entity shall be included in this definition without Apple’s prior written consent.

“Permitted Users” means employees and Contract Employees of Your Permitted Entity.

“Personal Data” means data that can be reasonably used to identify an individual that is under the control of the Institution under this Agreement.

“Restricted App Mode” means when an Apple-branded device is supervised and configured through the Service such that (a) the device automatically launches and is locked into a single

application upon activation and no other operating system functionality can be accessed; or (b) the device cannot be personalized by an end-user (e.g. the device settings prohibit the Mail app from configuration with personal credentials, Content cannot be acquired from the App Store with a personal Apple ID, etc.).

“Service” means the Apple Business Manager service (and any components, functionality or features thereof) for automated mobile device management enrollment, acquisition and management of Content, the creation, use, and management of Managed Apple IDs, iCloud storage connected to a Managed Apple ID, the use of Administrator accounts, and other related services as contemplated in this Agreement, including the web portal and any services or tools provided hereunder.

“Service Provider” means a third-party who provides a service on Your behalf in accordance with the terms of this Agreement.

“Server Token” means the combination of Your public key, Apple ID and a token provided by Apple that permits Your MDM Server(s) to be registered with the Service.

“Sub-processor” means a third party that performs certain tasks on Apple’s behalf, such as processing or storing data and providing customer service, in connection with Apple’s provision of the Service.

“You,” “Your,” and “Institution” means the institution entering into this Agreement. For the avoidance of doubt, the Institution is responsible for compliance with this Agreement by its employees, Contract Employees, and Service Providers who are authorized to exercise rights under this Agreement on its behalf.

Note: If you are a third-party service provider, you need to have the Institution with whom you are working enter into this Agreement and add you as an Administrator since the entity that owns the Authorized Devices and plans to distribute such Devices to its Authorized Users must enroll in the Service.

2. Service Requirements

2.1 Use of the Service

As a condition to using the Service, Institution acknowledges and agrees that:

(a) Institution is permitted to use the Service only for the purposes and in the manner expressly permitted by this Agreement and in accordance with all applicable laws and regulations, and the Documentation;

(b) Institution is not permitted to use the Service (or any part thereof) for any unlawful, improper, inappropriate, or illegal activity;

(c) Institution is permitted to use the Service to manage Authorized Devices for use only by Authorized Users and Permitted Users and not for general deployment to third parties (except as otherwise expressly permitted herein), and Institution will be responsible for all use of the Authorized Devices by such users, including but not limited to obtaining consents and providing appropriate information to users about the managed features of such devices;

(d) Institution will be responsible for all use of the Service by its Permitted Entities (and any Permitted Users of the Permitted Entity), and any actions undertaken by its Permitted Entity shall be deemed to have been taken by Institution, and Institution (in addition to its Permitted Entity) shall be responsible to Apple for all such actions.

(e) Institution will obtain all necessary rights and consents from its Authorized Users and Permitted Users to deploy its Authorized Devices as permitted hereunder;

(f) Institution will have the rights to purchase and manage Content as may be permitted through the Service and will comply with all applicable terms for the use of Content;

(g) Institution will obtain all necessary rights and consents from its Authorized Users where necessary to create Managed Apple IDs and to allow Apple to provide the Service for Managed Apple IDs (including using and maintaining Personal Data);

(h) Institution may add Administrators to the Service, but only if such individuals are employees or Contract Employees of Institution or are Service Providers acting on Institution’s behalf, and Institution may add such parties only for account management purposes; and

(i) Institution is permitted to use the Service only for its own (and its Permitted Entity’s) internal business operations and information technology purposes and is not permitted to provide a device or service to third parties (other than to a Permitted Entity that is covered under subsection (c) of the “Permitted Entity” definition) that integrates with or leverages services or information provided by the Service or uses the Service in any way, or as otherwise agreed by Apple in writing.

2.2 No Other Permitted Uses

Institution agrees not to exploit the Service in any unauthorized way whatsoever, including, but not limited to, by trespass, burdening network capacity, or uploading malicious code. Any attempt to do so is a violation of the rights of Apple and its licensors. Institution may not license, sell, share, rent, lease, assign, distribute, host, permit timesharing or service bureau use, or otherwise make the Service (or any components thereof) available to any third-party, except as expressly permitted in this Agreement. Institution agrees that it will not use the Service to stalk, harass, mislead, abuse, threaten or harm or pretend to be anyone other than the entity that has enrolled, and Apple reserves the right to reject or block any accounts that could be deemed to be an impersonation or misrepresentation of another entity or person’s name or identity. Institution will not interfere with the Service, or with any security, digital signing, digital rights management, verification or authentication mechanisms implemented in or by the Service or by the Apple Software or any other related Apple software or technology, or enable others to do so. If Institution is a covered entity, business associate, representative of a covered entity or business associate (as those terms are defined at 45 C.F.R § 160.103), or otherwise a health care provider or entity, Institution agrees that it will not use any component, function or other facility of the Service to create, receive, maintain or transmit any “protected health information” (as such term is defined at 45 C.F.R § 160.103) or equivalent health data under applicable law, or use the Service in any manner that would make Apple a business associate of Institution or any third-party or otherwise directly subject Apple to applicable health privacy laws. All rights not expressly granted in this Agreement are reserved and no other licenses, immunity or rights, express or implied are granted by Apple, by implication, estoppel, or otherwise.

2.3 Server Token Usage

Institution agrees to use the Server Token only for purposes of enrolling Institution’s MDM Server into the Service and uploading Device Enrollment Settings that will be sent to Authorized Devices when they are initially activated by Authorized Users and Permitted Users. Institution agrees not to provide or transfer its Server Token to any other entity or share it with any other entity, excluding its Service Provider. Institution agrees to take appropriate measures to safeguard the security and privacy of such Server Token and to revoke it if it has been compromised or Institution has reason to believe it has been compromised. Apple reserves the right to revoke or disable Server Tokens at any time in its sole discretion. Further, Institution understands and agrees that regenerating the Server Token will affect Institution’s ability to use the Service until a new Server Token has been added to the MDM Server.

2.4 EULAs Term and Conditions

As part of the Service, Institution may elect to have its Authorized Users and Permitted Users accept the terms and conditions for the Apple Software outside of the normal initial activation process on a device. Institution may use this feature of the Service as long as Institution agrees to the following requirements:

(a) Institution’s authorized representative must accept the EULAs for the Apple Software on the

Service web portal prior to deploying Authorized Devices running such Apple Software to Authorized Users and Permitted Users;

(b) If the EULAs for the Apple Software have changed, Institution agrees to have its authorized representative return to the Service web portal and accept such EULAs promptly upon notice from Apple in order to continue using the Service. Institution acknowledges that it will not be able to use the Service, including associating additional Authorized Devices with its MDM Server, until such EULAs have been accepted;

(c) Institution is responsible for ensuring that such EULAs are provided to Authorized Users and Permitted Users, and that each Authorized User and Permitted User is aware of and complies with the terms and conditions of the EULAs for the Apple Software; and

(d) Institution agrees to be responsible for obtaining any required consents for Authorized Users’ and Permitted Users’ use of the Apple Software.

2.5 Device Transfer

Institution will not resell any Authorized Devices with Device Enrollment Settings enabled and agrees to remove such Devices from the Service prior to reselling them or transferring them to third parties in any way.

2.6 Purchasing Content

Acquisition of Content is automatically disabled in the Service, and Your use is subject to the restrictions of this Agreement and the terms governing the use of Apps and Books in the Service (“Volume Content Terms”). You may choose to enable Your Administrators to access Content through the Service by granting them purchasing authority and allowing them to access Content. Subject to the Volume Content Terms and the restrictions of this Agreement, the Service enables You to allocate Content to Authorized Devices using device assignment or to Authorized Users or Permitted Users using user assignment and Apple IDs. You may assign (or revoke and re-assign) apps to Authorized Users and Authorized Devices in any country where such app is commercially available on the App Store or otherwise, subject to change at any time. With respect to books, You understand and agree that once You have assigned a book to an Authorized User or a Permitted User, such book is non-transferable, and You will not be able to revoke or re-assign the book. You are solely responsible for all such purchases and compliance with the applicable terms. You agree that You have the authority to and will accept such applicable terms on behalf of Your Authorized Users and Permitted Users if You (or Your Administrators) purchase or access Content as part of the Service. You understand and agree that Content may not be available in all countries or regions. You agree not to export Content for use outside of the country in which You are domiciled nor represent that You have the right or ability to do so. You agree not to circumvent the laws of any country or restrictions set forth by providers of the Content.

2.7 Administrator Accounts

You may create Administrator accounts for Your Administrators to use in administering the Service, subject to limits Apple may impose on the number of Administrator accounts. These Administrator accounts will be a combination of a unique user name and password, which will be owned by You. When You create Administrator accounts, all features and functionality of the Service that You select to be available will be enabled for such accounts, and You are responsible for appropriately enabling these Administrator accounts and for all activity in connection with these accounts (e.g., permitting Content purchases). You acknowledge and agree that these Administrator accounts may be used only to access and manage the Service for account management purposes. If You delete any Administrator accounts, then neither You nor the Administrator will have access to such Administrator accounts, and You acknowledge and agree that this action may not be reversible.

2.8 Managed Apple IDs

You may create Managed Apple IDs for Your Authorized Users to access and use as part of the Service in accordance with this Agreement and the Documentation. You are responsible for

deciding which features and functionality of the Service to enable for Your Authorized Users and for the creation, use, and management of Managed Apple IDs.

To create a Managed Apple ID for use by an Authorized User the following information, which may include Personal Data, is needed: name, proposed role, password, email address (for contact purposes), and phone number. In order to protect the security of Authorized Users’ accounts and preserve Your ability to easily reset Your Authorized Users’ passwords online, You should keep this information confidential. You agree to deploy Managed Apple IDs only for Your own internal business or information technology purposes and only to Your Authorized Users. You agree not to share, sell, resell, rent, lease, lend, or otherwise provide access to Managed Apple IDs to anyone other than Your Authorized Users. You may disable, suspend, or delete Managed Apple IDs (e.g., if an Authorized User leaves the Institution) in the Service. Apple reserves the right to limit the number of Managed Apple IDs that may be created for Your Authorized Users and the number of Authorized Devices associated with an account.

If You make available other Apple Services for Your Administrators, managers or staff to sign into, You agree to allow the Apple Services to store data in the accounts associated with those Authorized User’s Managed Apple IDs, and for Apple to collect, store and process such data In association with Your and/or Your Authorized User’s use of the Apple Service. You are responsible for ensuring that You and Your Authorized Users are in compliance with all applicable laws for each Managed Apple ID based on the Apple Service You allow Your Authorized Users to access. If Your Administrators, managers or staff access certain Apple Services, Apple may communicate with Your Authorized Users about their use of the Apple Service.

2.9 Permitted Entities and Permitted Users

Subject to the terms of this Agreement, Permitted Entities and Permitted Users may access the Service under Your account, excluding the use and deployment of Managed Apple IDs (unless otherwise separately approved in advance and in writing by Apple). You shall be responsible for compliance with the terms of this Agreement by the Permitted Entities and Permitted Users and shall be directly liable to Apple for any breach of this Agreement by Your Permitted Entities and Permitted Users. If You (or Service Provider acting on Your behalf) add Apple-branded devices to the Service that are owned by a Permitted Entity, You represent and warrant to Apple that the Permitted Entity has authorized You to add such devices, that You have control of such devices, and that You have the authority to accept EULAs on behalf of the Permitted Entity (and its Permitted Users, if applicable). Apple reserves the right to: set limitations on the Service features or functionality that Institution may allow its Permitted Entity (or Permitted Users) to access or use, and to require You to remove any Permitted Entities or Permitted Users from Your account at any time, in its sole discretion.

2.10 Updates; No Support or Maintenance

Apple may extend, enhance, suspend, discontinue, or otherwise modify the Service (or any part thereof) provided hereunder at any time without notice, and Apple will not be liable to You or to any third-party should it exercise such rights. Apple will not be obligated to provide Institution with any updates to the Service. If Apple makes updates available, the terms of this Agreement will govern such updates, unless the update is accompanied by a separate agreement in which case the terms of that agreement will govern. Should an update be made available, it may have features, services or functionality that are different from those found in the Service. Apple is not obligated to provide any maintenance, technical or other support for the Service.

2.11 Third-Party Service Providers

You are permitted to use a Service Provider only if the Service Provider’s access to and use of the Service is done on Your behalf and in accordance with these terms, and is subject to a binding written agreement between You and the Service Provider with terms at least as restrictive and

protective of Apple as those set forth herein. Any actions undertaken by any such Service Provider in relation to the Service and/or arising out of this Agreement shall be deemed to have been taken by You, and You (in addition to the Service Provider) shall be responsible to Apple for all such actions (or any inactions). In the event that any actions or inactions by the Service Provider could constitute a violation of this Agreement or otherwise cause any harm, Apple reserves the right to require You to cease using such Service Provider.

3. Institution’s Obligations

Institution represents and warrants that:

(a) Institution’s authorized representative has the right and authority to enter into this Agreement on its behalf and to legally bind Institution to the terms and obligations of this Agreement;

(b) All information provided by Institution to Apple (or to its Authorized Users or Permitted Users) in connection with this Agreement or use of the Service (including the Apple Software) will be current, true, accurate, supportable and complete; and, with regard to information Institution provides to Apple, Institution will promptly notify Apple of any changes to such information;

(c) Institution will monitor and be responsible for its authorized representatives’, Administrators’, Service Providers’, Authorized Users’, Permitted Users’, and Permitted Entities’ use of the Service and their compliance with the terms of this Agreement;

(d) Institution will be solely responsible for all costs, expenses, losses and liabilities incurred, and activities undertaken by Institution, its authorized representatives, Administrators, Service Providers, Authorized Users, Permitted Users, Permitted Entities, and Authorized Devices, in connection with the Service;

(e) Institution is solely liable and responsible for ensuring compliance with all privacy and data protection laws (e.g., Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing directive 95/46/EC (“GDPR”)) regarding the use of the Service and use or collection of data, including Personal Data, and information through the Service;

(f) Institution is responsible for its activity related to Personal Data (e.g., safeguarding, monitoring, and limiting access to Personal Data, preventing and addressing inappropriate activity, etc.); and

(g) Institution will comply with the terms of and fulfill Institution’s obligations under this Agreement.

4. Changes to Service Requirements or Terms

Apple may change the Service or the terms of this Agreement at any time. In order to continue using the Service, Institution, through its authorized representative, must accept and agree to the new requirements or terms of this Agreement. If You do not agree to the new requirements or terms, Your use of the Service, or any part thereof, may be suspended or terminated by Apple. You agree that Your acceptance of such new Agreement terms may be signified electronically, including without limitation, by checking a box or clicking on an “agree” or similar button.

5. Indemnification

To the extent permitted by applicable law, You agree to indemnify and hold harmless, and upon Apple’s request, defend, Apple, its directors, officers, employees, affiliates, independent contractors and authorized representatives (each an “Apple Indemnified Party”) from any and all claims, losses, liabilities, damages, expenses and costs, including without limitation attorneys’ fees and court costs, (collectively, “Losses”) incurred by an Apple Indemnified Party and arising from or related to any of the following: (a) Your breach of any certification, covenant, obligation, representation or warranty made in this Agreement; (b) Your use (including but not limited to Your Service Provider’s, Administrators’, Authorized Users’, Permitted Users’, and/or Permitted Entity’s use) of the Service; (c) any claims, including but not limited to any end user claims, about Your use, deployment or management of Authorized Devices, Device Enrollment Settings, and/or MDM Servers; (d) any claims, including but not limited to any end user claims, about the provision, management, and/or use of Authorized Devices, Administrator accounts, Managed Apple IDs, or

Content, and/or any other use of the Service; and/or (e) any claims regarding Your use or management of Personal Data. In no event may You enter into any settlement or like agreement with a third-party that affects Apple’s rights or binds Apple or any Apple Indemnified Party in any way, without the prior written consent of Apple.

6. Term and Termination

The term of this Agreement shall commence on the date You first accept this Agreement in the Service and extend for an initial period of one (1) year following the initial activation date of Your Service account by Apple. Thereafter, subject to Your compliance with the terms of this Agreement, the term of this Agreement will automatically renew for successive one (1) year terms, unless sooner terminated in accordance with this Agreement. Either party may terminate this Agreement for its convenience, for any reason or no reason, effective 30 days after providing the other party with written notice of its intent to terminate.

If You fail, or Apple suspects that You have failed, to comply with any of the provisions of this Agreement, Apple, at its sole discretion, without notice to You may: (a) terminate this Agreement and/or Your account; and/or (b) suspend or preclude access to the Service (or any part thereof). Apple reserves the right to modify, suspend, or discontinue the Service (or any part or content thereof) at any time without notice to You, and Apple will not be liable to You or to any third-party should it exercise such rights. Apple may also terminate this Agreement, or suspend Your rights to use the Services, if You fail to accept any new Agreement terms as described in Section 4. You acknowledge and agree that You may not be able to access the Service upon expiration or termination of this Agreement and that Apple reserves the right to suspend access to or delete data or information that You, Your Administrators, Authorized Users, Permitted Entities, or Permitted Users have stored through Your use of the Service. You should review the Documentation prior to using any part of the Service and make appropriate back-ups of Your data and information. Apple will not be liable or responsible to You or to any third party should it exercise such rights or for any damages that may result or arise out of any such termination or suspension. The following provisions shall survive the termination of this Agreement: Section 1, the second sentence of Section 2.9, Section 2.10, the second sentence of Section 2.11, Section 3, Section 5, the second

paragraph of Section 6, and Sections 7, 8, 9, and 10.

7. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF, OR INABILITY TO USE, THE SERVICE, OR ANY TOOLS OR FEATURES OR FUNCTIONALITY ACCESSED BY OR THROUGH THE SERVICE, IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AUTHORIZED REPRESENTATIVES, AGENTS, CONTRACTORS, RESELLERS, OR LICENSORS (COLLECTIVELY REFERRED TO AS “APPLE” FOR THE PURPOSES OF SECTIONS 7 AND 8) HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SERVICE, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, TITLE, AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS.

APPLE DOES NOT GUARANTEE, REPRESENT OR WARRANT AGAINST INTERFERENCE WITH YOUR USE OR ENJOYMENT OF THE SERVICE, THAT THE FEATURES OR FUNCTIONALITY CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, THE

SERVICE WILL MEET YOUR REQUIREMENTS, WILL BE SECURE, THAT YOUR USE OF OR THAT THE OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS OR ERRORS WILL BE CORRECTED, THAT THE SERVICE WILL CONTINUE TO BE MADE AVAILABLE, THAT THE SERVICE WILL BE COMPATIBLE OR WORK WITH ANY THIRD PARTY SOFTWARE, APPLICATIONS, CONTENT, OR THIRD PARTY SERVICES OR ANY OTHER APPLE PRODUCTS OR SERVICES, OR THAT ANY DATA OR INFORMATION STORED OR TRANSMITTED THROUGH THE SERVICE WILL NOT BE LOST, CORRUPTED, DAMAGED, ATTACKED, HACKED, INTERFERED WITH OR SUBJECT TO ANY OTHER SECURITY INTRUSION. YOU AGREE THAT FROM TIME TO TIME APPLE MAY REMOVE THE SERVICE FOR INDEFINITE PERIODS OF TIME OR MODIFY, SUSPEND, DISCONTINUE, OR CANCEL THE SERVICE AT ANY TIME, WITHOUT NOTICE TO YOU.

YOU FURTHER ACKNOWLEDGE THAT THE SERVICE IS NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE FAILURE OR TIME DELAYS OF, OR ERRORS OR INACCURACIES IN THE CONTENT, DATA OR INFORMATION PROVIDED BY OR THROUGH THE SERVICE COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, LIFE SUPPORT, OR WEAPONS SYSTEMS.

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE OR AN APPLE AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT. SHOULD THE SERVICE PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

8. LIMITATION OF LIABILITY

TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT SHALL APPLE BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA OR INFORMATION, FAILURE TO TRANSMIT OR RECEIVE ANY DATA OR INFORMATION, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES ARISING OUT OF THIS AGREEMENT AND/OR YOUR USE OR INABILITY TO USE THE SERVICE, EVEN IF APPLE HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE), AND EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL APPLE’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT OF FIFTY DOLLARS ($50.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

9. Data Privacy and Security

9.1 Personal Data Usage and Disclosure

Under this Agreement, Apple, acting as a data processor on Your behalf, may receive or have access to Personal Data, if provided by You or on Your behalf. By entering into this Agreement, You instruct Apple to process and use this Personal Data to provide and maintain the Service in accordance with applicable law, Your instructions given through the use of the Service (e.g., instructions given through the Service), and any other written instructions given by You that are accepted and acknowledged in writing by Apple, and Apple shall only process the Personal Data on such documented instructions, unless required to do so by law, in such case, Apple shall inform You of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest. Apple may provide Personal Data to Sub-processors who provide services to Apple in connection with the Service. You authorize Apple to use all the Apple

entities set forth in the definition of “Apple” as Sub-processors and to use any other Sub- processors; provided such Sub-processors are contractually bound by data protection obligations at least as protective as those in this Agreement. The list of Sub-processors is available at xxxxx://xxx.xxxxx.xxx/xxxxx/xxxxxxxxxx/xxxx-xxxxxxxx-xxxxxxxxxx/xxxxxxxxxxxxx_xx.xxx. If a Sub- processor fails to fulfil its data protection obligations, Apple shall remain liable to You for the performance of that Sub-processor’s obligations to the extent required by applicable law.

9.2 Data Incidents

If Apple becomes aware that Personal Data has been altered, deleted, or lost as a result of any unauthorized access to the Service (a “Data Incident”), Apple will notify Institution without undue delay if required by law, and Apple will take reasonable steps to minimize harm and secure the data. Notification of, or response to, a Data Incident by Apple will not be construed as an acknowledgment by Apple of any responsibility or liability with respect to a Data Incident. Institution is responsible for complying with applicable incident notification laws and fulfilling any third-party obligations related to Data Incident(s). Apple will not access the contents of Personal Data in order to identify information subject to any specific legal requirements.

9.3 Security Procedures; Compliance

Apple shall use industry-standard measures to safeguard Personal Data during the transfer, processing, and storage of Personal Data as part of the Service. As part of these measures, Apple will use commercially reasonable efforts to encrypt Personal Data at rest and in transit; ensure the ongoing confidentiality, integrity, availability and resilience of the Service; in the event of an issue, restore the availability of Personal Data in a timely manner; and regularly test, assess, and evaluate the effectiveness of such measures. Apple will take appropriate steps to ensure compliance with security procedures by its employees, contractors and Sub-processors, and Apple shall ensure that any persons authorized to process such Personal Data comply with applicable laws regarding the confidentiality and security of Personal Data with regards to the Service. Encrypted Personal Data may be stored at Apple’s geographic discretion. To the extent Apple is acting as a data processor, Apple will assist You with ensuring Your compliance, if applicable, with the following: (a) Article 28 of the GDPR or other equivalent obligations under law (by making available all necessary information; by allowing for and contributing to audits (provided, that Apple’s ISO 27001 and ISO 27018 certifications shall be considered sufficient for such required audit purposes) and by informing You, as required by applicable law, if, in Apple’s opinion, any of Your instructions infringes the GDPR or other European Union or European Union Member State data protection provisions);

(b) Article 32 of the GDPR or other equivalent obligations under law (including implementing the security procedures set forth in this Section 9.3 and by maintaining the ISO 27001 and ISO 27018 Certifications); (c) Articles 33 and 34 of the GDPR or other equivalent obligations under law (by assisting You with providing required notice of a Data Incident to a supervisory authority or data subjects); (d) Articles 35 and 36 of the GDPR or other equivalent obligations under law requiring Institution to conduct data protection impact assessments or to consult with a supervisory authority prior to processing; (e) an investigation by a data protection regulator or similar authority regarding Personal Data; and (f) Your obligation to respond to request for exercising data subject’s rights under the GDPR or other equivalent obligations under law, taking into account the nature of the processing by appropriate technical and organizational measures, insofar as this is possible.

9.4 Data Access and Transfer; Termination; Institution as Processor

If required by law, Apple will ensure that any international data transfer is done only to a country that ensures an adequate level of protection, has provided appropriate safeguards as set forth in applicable law, such as those in Articles 46 and 47 of the GDPR (e.g., standard data protection clauses), or is subject to a derogation in Article 49 of the GDPR. Such safeguards may include the Model Contract Clauses as executed by Apple, or other data transfer agreements, which You agree to enter into if required by Your jurisdiction, as executed by Apple at xxxxx://xxx.xxxxx.xxx/xxxxx/xxxxxxxxxx/xxxxxxxxxxxx/. Apple’s international transfer of Personal

Data collected in participating Asia-Pacific Economic Cooperation (APEC) countries abides by the APEC Cross-Border Privacy Rules (CBPR) System and Privacy Recognition for Processors (PRP) System for the transfer of Personal Data. In case of questions or unresolved concerns about our APEC CBPR or PRP certifications, our third-party dispute resolution provider can be contacted. Apple is not responsible for data You store or transfer outside of Apple’s system. Upon termination of this Agreement for any reason, Apple shall securely destroy Personal Data stored by Apple in connection with Your use of the Service within a reasonable period of time, except to prevent fraud or as otherwise required by law. To the extent that Institution enters into this Agreement as a data processor for a Permitted Entity, Institution represents and warrants that Institution is entering into this Agreement on behalf of itself, and, to the limited extent set forth herein, such Permitted Entity. Institution represents that it has the applicable consents from such Permitted Entity to enter into this Agreement and to engage Apple as a sub-processor on such entity’s behalf, and is responsible to Apple for any claims from such Permitted Entities with respect thereto.

9.5 Access to Third Party Products and Services

If You choose to access, use, download, install, or enable third party products or services that operate with the Service but are not a part of the Service, then the Service may allow such products or services to access Personal Data as required for the use of those additional services. Certain of those third party products or services may also provide access to Personal Data to Apple, such as if You allow Your Authorized Users to sign into the Service through federated identity providers. You are not required to use such additional products or services in relation to the Service, and Your Administrator may restrict the use of such additional products or services in accordance with this Agreement. Prior to accessing, using, downloading, installing, or enabling third party products or services for use with a Managed Apple ID, You should review the terms, policies and practices of the third party products and services to understand what data they may collect from Your Authorized Users, how the data may be used, shared and stored, and, if applicable, whether such practices are consistent with any consents You have obtained.

9.6 Other

Apple may disclose Personal Data about You if Apple determines that disclosure is reasonably necessary to enforce Apple’s terms and conditions or protect Apple’s operations or users. Additionally, in the event of a reorganization, merger, or sale, Apple may transfer any and all Personal Data You provide to the relevant party. THIS DISCLOSURE DOES NOT APPLY TO THE DATA COLLECTION PRACTICES OF ANY CONTENT (INCLUDING THIRD-PARTY APPS). PRIOR TO PURCHASE OR DOWNLOAD OF CONTENT AS PART OF THE SERVICE, YOU SHOULD REVIEW THE TERMS, POLICIES, AND PRACTICES OF SUCH CONTENT. In the

event Apple receives a third-party request for Personal Data (“Third-Party Request”), Apple will notify You, to the extent permitted by law, of its receipt of the Third-Party Request, and notify the requester to address such Third-Party Request to You. Unless otherwise required by law or the Third-Party Request, You will be responsible for responding to the Request.

10. General Legal Terms

10.1 Third-Party Notices

Portions of the Apple Software or the Service may utilize or include third-party software and other copyrighted material. Acknowledgements, licensing terms and disclaimers for such material are contained in the electronic documentation for the Service or applicable part thereof, and Your use of such material is governed by their respective terms.

10.2 Other Collection and Use of Data

Apple and its affiliates and agents may collect, maintain, process and use diagnostic, technical, usage and related information, including but not limited to unique system or hardware identifiers, cookies or IP addresses, information about Your and Your Authorized Users’ use of the Service, Your MDM Server, Device Enrollment Settings, computers, devices, system and application

software, and other software and peripherals, that is gathered periodically to facilitate the provision of services to You related to the Service, to provide, test and improve Apple’s devices and services, for internal purposes such as auditing, data analysis, and research to improve Apple’s devices, services, and customer communications, to facilitate the provision of software or software updates, device support and other services to You (if any) related to the Service or any such software, for security and account management purposes, and to verify compliance with the terms of this Agreement. Data collected pursuant to this Section will be treated in accordance with Apple’s Privacy Policy, which can be viewed at: xxxx://xxx.xxxxx.xxx/xxxxx/xxxxxxx.

10.3 Assignment

This Agreement may not be assigned, nor may any of Your obligations under this Agreement be delegated, in whole or in part, by You by operation of law, merger, or any other means without Apple’s express prior written consent and any attempted assignment without such consent will be null and void.

10.4 Press Releases and Other Publicity; Relationship of Parties

You may not issue any press releases or make any other public statements regarding this Agreement, its terms and conditions, or the relationship of the parties without Apple’s express prior written approval, which may be withheld at Apple’s discretion. This Agreement will not be construed as creating any agency relationship, or a partnership, joint venture, fiduciary duty, or any other form of legal association between You and Apple, and You will not represent to the contrary, whether expressly, by implication, appearance or otherwise. This Agreement is not for the benefit of any third parties.

10.5 Notices

Any notices relating to this Agreement shall be in writing. Notices will be deemed given by Apple when sent to You at the email address or mailing address You provided during the sign-up process. All notices to Apple relating to this Agreement will be deemed given (a) when delivered personally,

(b) three business days after having been sent by commercial overnight carrier with written proof of delivery, and (c) five business days after having been sent by first class or certified mail, postage prepaid, to this Apple address: Apple Inc., Apple Developer Legal (Apple Business Manager), One Apple Xxxx, 37-2ISM, Cupertino, California 95014 U.S.A. You consent to receive notices by email and agree that any such notices that Apple sends You electronically will satisfy any legal communication requirements. A party may change its email or mailing address by giving the other written notice as described above.

10.6 Severability

If a court of competent jurisdiction finds any clause of this Agreement to be unenforceable for any reason, that clause of this Agreement shall be enforced to the maximum extent permissible so as to affect the intent of the parties, and the remainder of this Agreement shall continue in full force and effect. However, if applicable law prohibits or restricts You from fully and specifically complying with the Sections of this Agreement entitled “Service Requirements”, or “Institution’s Obligations” or prevents the enforceability of any of those Sections, this Agreement will immediately terminate and You must immediately discontinue any use of the Service.

10.7 Waiver and Construction

Failure by Apple to enforce any provision of this Agreement shall not be deemed a waiver of future enforcement of that or any other provision. Any laws or regulations that provide that the language of a contract will be construed against the drafter will not apply to this Agreement. Section headings are for convenience only and are not to be considered in construing or interpreting this Agreement.

10.8 Export Control

You may not use, export, re-export, import, sell or transfer the Service or Apple Software, or any

part thereof, except as authorized by United States law, the laws of the jurisdiction in which You obtained the Service or Apple Software, and/or any other applicable laws and regulations. In particular, but without limitation, the Service and the Apple Software may not be exported or re- exported (a) into any U.S. embargoed countries or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Persons List or Entity List or any other restricted party lists. By using the Service or Apple Software, You represent and warrant that You are not located in any such country or on any such list. You also agree that You will not use the Service or Apple Software for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture or production of nuclear, missile, chemical or biological weapons.

10.9 Government End-users

The Service, Apple Software, and Documentation are “Commercial Items”, as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation”, as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end-users (a) only as Commercial Items and (b) with only those rights as are granted to all other end-users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States.

10.10 Dispute Resolution; Governing Law

Any litigation or other dispute resolution between You and Apple arising out of or relating to this Agreement, the Apple Software, or Your relationship with Apple will take place in the Northern District of California, and You and Apple hereby consent to the personal jurisdiction of and exclusive venue in the state and federal courts within that District with respect any such litigation or dispute resolution. This Agreement will be governed by and construed in accordance with the laws of the United States and the State of California, except that body of California law concerning conflicts of law. Notwithstanding the foregoing:

(a) If You are an agency, instrumentality or department of the federal government of the United States, then this Agreement shall be governed in accordance with the laws of the United States of America, and in the absence of applicable federal law, the laws of the State of California will apply. Further, and notwithstanding anything to the contrary in this Agreement (including but not limited to Section 5 (Indemnification)), all claims, demands, complaints and disputes will be subject to the Contract Disputes Act (41 U.S.C. §§601-613), the Tucker Act (28 U.S.C. § 1346(a) and § 1491), or the Federal Tort Claims Act (28 U.S.C. §§ 1346(b), 2401-2402, 2671-2672, 2674-2680), as applicable, or other applicable governing authority. For the avoidance of doubt, if You are an agency, instrumentality, or department of the federal, state or local government of the U.S. or a

U.S. public and accredited educational institution, then Your indemnification obligations are only applicable to the extent they would not cause You to violate any applicable law (e.g., the Anti- Deficiency Act), and You have any legally required authorization or authorizing statute;

(b) If You are a U.S. public and accredited educational institution or an agency, instrumentality, or department of a state or local government within the United States, then (i) this Agreement will be governed and construed in accordance with the laws of the state (within the U.S.) in which You are domiciled, except that body of state law concerning conflicts of law; and (ii) any litigation or other dispute resolution between You and Apple arising out of or relating to this Agreement, the Apple Software, or Your relationship with Apple will take place in federal court within the Northern District of California, and You and Apple hereby consent to the personal jurisdiction of and exclusive venue of such District unless such consent is expressly prohibited by the laws of the state in which You are domiciled;

(c) If You are an international, intergovernmental organization that has been conferred immunity from the jurisdiction of national courts through Your intergovernmental charter or agreement, then

any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall be determined by arbitration under the Rules of Arbitration of the International Chamber of Commerce (the “ICC Rules”) in effect at the time of applying for arbitration by three arbitrators appointed in accordance with such rules, and will be conducted according to the International Bar Association (IBA) Rules on the Taking of Evidence in International Arbitration. The place of arbitration shall be London, England. The arbitration shall be conducted in English. Upon Apple’s request, You agree to provide evidence of Your status as an intergovernmental organization with such privileges and immunities; and

(d) If You are domiciled in a European Union country, or in Iceland, Norway, Switzerland, or the United Kingdom, the governing law and forum shall be the laws and courts of the country of domicile of the Apple entity providing the Service, as applicable, as set forth in the definition of “Apple”.

This Agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

10.11 Entire Agreement; Governing Language

This Agreement constitutes the entire agreement between the parties with respect to the Service contemplated hereunder and supersedes all prior understandings and agreements regarding its subject matter. For the avoidance of doubt, nothing in this Agreement supersedes the EULAs for the Apple Software. This Agreement may be modified only: (a) by a written amendment signed by both parties, or (b) to the extent expressly permitted by this Agreement (for example, by Apple by notice to You). Any translation of this Agreement is provided as a courtesy to You, and in the event of a dispute between the English and any non-English version, the English version of this Agreement shall govern, to the extent not prohibited by local law in Your jurisdiction. If You are located in the province of Quebec, Canada, or are a government organization within France, the following clause applies: The parties hereby confirm that they have requested that this Agreement and all related documents be drafted in English. Les parties ont exigé que le présent contrat et tous les documents connexes soient rédigés en anglais.

10.12 Acceptance

Institution acknowledges and agrees that by clicking on the “Agree” or similar button or by checking a box, Institution, through its authorized representative, is accepting and agreeing to the terms and conditions of this Agreement.

LYL111 3/31/2022