ABUSE AND/OR THREATENING BEHAVIOUR. The parties agree that abuse and/or threatening behaviour is not tolerated. Staff are to be treated with respect dignity and respect. Abuse or threatening behaviour shall include, but not be limited to the following: physical abuse psychological abuse emotional abuse sexual abuse. In order to provide and maintain an environment free of abuse/threatening behaviour all residents, family members, volunteers and persons having practising privileges shall be informed that abuse/threatening behaviour towards staff will not be tolerated. There will be no backlash or retaliation for the lodging of a complaint or participation in an investigation made in good faith. It is agreed that when the employee is faced with the abovementioned abuse it may be necessary for that employee to leave the threatening situation and notify his/her immediate supervisor who will assess the situation and give further direction. In the event that the abuse is from a resident, it is agreed that no employee will be obligated to work with the resident one-on-one. In the event that a cognitive resident continues with the abuse/threatening behaviour, the staff member shall be given the opportunity to transfer to a different work area, or be assigned a different resident. The incident will be documented on the resident care plan/ chart with a clear course of action for staff to follow when providing care to the resident, and a copy of the incident will be provided to the Director of Nursing. If the abuse/threatening behaviour involves a resident the multi- disciplinary team will do a full assessment of the situation and develop a plan of action. In the event that the resident knowingly and willingly continues the abusive behaviour, it will be documented and the Employer will suggest the resident shall be referred to an appropriate facility. If the abuse/threatening behaviour involves a non-resident, the management team will investigate the complaint and, if warranted, the individual will be put on notice that their behaviour is unacceptable. If the behaviour continues appropriate action will be taken.
Appears in 1 contract
Samples: Collective Agreement
ABUSE AND/OR THREATENING BEHAVIOUR. Amend current letter as indicated below, or insert in any collective agreement without an identical letter, replacing any clause or letter of a similar nature: The parties agree that abuse and/or threatening behaviour is not tolerated. Staff are to be treated with respect dignity and respect. Abuse or threatening behaviour shall include, but not be limited to the following: physical Physical abuse psychological Psychological abuse emotional Emotional abuse sexual abuse. Sexual abuse In order to provide and maintain an environment free of abuse/threatening behaviour all residents, family members, volunteers and persons having practising practicing privileges shall be informed that abuse/threatening behaviour towards staff will not be tolerated. There will be no backlash or retaliation for the lodging of a complaint or participation in an investigation made in good faith. It is agreed that when the employee is faced with the abovementioned above mentioned abuse it may be necessary for that employee to leave the threatening situation and notify his/her immediate supervisor who will assess the situation and give further direction. In the event that the abuse is from a resident, it is agreed that no employee will be obligated to work with the resident one-on-one. In the event that a cognitive resident continues with the abuse/threatening behaviour, the staff member shall be given the opportunity to transfer to a different work area, or be assigned a different resident. The incident will be documented on the resident care plan/ chart with a clear course of action for staff to follow when providing care to the resident, and a copy of the incident will be provided to the Director of Nursing. If the abuse/threatening behaviour involves a resident the multi- multi-disciplinary team will do a full assessment of the situation and develop a plan of action. In the event that the resident knowingly and willingly continues the abusive behaviour, it will be documented and the Employer will suggest the resident shall be referred to an appropriate facility. If the abuse/threatening behaviour involves a non-resident, the management team will investigate the complaint and, if warranted, the individual will be put on notice that their behaviour is unacceptable. If the behaviour continues appropriate action will be taken.
Appears in 1 contract
Samples: Collective Agreement
ABUSE AND/OR THREATENING BEHAVIOUR. The parties agree that abuse and/or threatening behaviour is not tolerated. Staff are to be treated with respect dignity and respect. Abuse or threatening behaviour shall include, but not be limited to the following: physical abuse psychological abuse emotional abuse sexual abuse. In order to provide and maintain an environment free of abuse/threatening behaviour all residents, family members, volunteers and persons having practising practicing privileges shall be informed that abuse/threatening behaviour towards staff will not be tolerated. There will be no backlash or retaliation for the lodging of a complaint or participation in an investigation made in good faith. It is agreed that when the employee is faced with the abovementioned abuse it may be necessary for that employee to leave the threatening situation and notify his/her immediate supervisor who will assess the situation and give further direction. In the event that the abuse is from a resident, it is agreed that no employee will be obligated to work with the resident one-on-one. In the event that a cognitive resident continues with the abuse/threatening behaviour, the staff member shall be given the opportunity to transfer to a different work area, or be assigned a different resident. The incident will be documented on the resident care plan/ chart with a clear course of action for staff to follow when providing care to the resident, and a copy of the incident will be provided to the Director of Nursing. If the abuse/threatening behaviour involves a resident the multi- disciplinary team will do a full assessment of the situation and develop a plan of action. In the event that the resident knowingly and willingly continues the abusive behaviour, it will be documented and the Employer will suggest the resident shall be referred to an appropriate facility. If the abuse/threatening behaviour involves a non-resident, the management team will investigate the complaint and, if warranted, the individual will be put on notice that their behaviour is unacceptable. If the behaviour continues appropriate action will be taken.
Appears in 1 contract
Samples: Collective Agreement
ABUSE AND/OR THREATENING BEHAVIOUR. The parties agree that abuse and/or threatening behaviour is not tolerated. Staff are is to be treated with respect dignity and respect. Abuse or threatening behaviour shall include, but not be limited to the following: physical Physical abuse psychological Psychological abuse emotional Emotional abuse sexual abuse. Sexual abuse In order to provide and maintain an environment free of abuse/threatening behaviour behaviour, all residents, family members, volunteers and persons having practising practicing privileges shall be informed that abuse/threatening behaviour towards staff will not be toleratedWILL NOT BE TOLERATED. There will be no backlash or retaliation for the lodging of a complaint or participation in an investigation made in good faith. It is agreed that when the employee is faced with the abovementioned above mentioned abuse it may be necessary for that employee to leave the threatening situation and notify his/her immediate supervisor who will assess the situation and give further direction. In the event that the abuse is from a resident, it is agreed that no employee will be obligated to work with the resident one-on-one. In the event that a cognitive resident continues with the abuse/threatening behaviour, the staff member shall be given the opportunity to transfer to a different work area, area or be assigned a different resident. The incident will be documented on the resident care plan/ plan/chart with a clear course of action for from staff to follow when providing care to the resident, resident and a copy of the incident will be provided to the Director of Nursing. If the abuse/threatening behaviour involves a resident resident, the multi- disciplinary team team, will do a full assessment of the situation and develop a plan of action. In the event that the resident knowingly and willingly continues the abusive behaviour, it will be documented and the Employer will suggest the resident shall be referred to an appropriate facility. If the abuse/threatening behaviour involves a non-resident, the management team will investigate the complaint and, if it warranted, the individual will be put on notice that their behaviour is unacceptable. If the behaviour continues appropriate action will be taken.
Appears in 1 contract
Samples: Collective Agreement