Common use of Accommodation Complaints Procedure Clause in Contracts

Accommodation Complaints Procedure. a. In the event a dispute arises between you and us concerning your Accommodation or the Property, you should in the first instance discuss any such issue by notifying the University’s Accommodation office at xxxxxxxxxxxxx@xxxxxxxxxx.xx.xx with a view to attempt to settle matters with the University wherever possible, on an informal basis. b. You can use our complaints procedure if you feel that we have broken the terms of this Agreement or have not carried out our responsibilities. Our Accommodation Complaints Procedure is available on our website. c. If following completion and receipt of the decisions of the complaints process, you remain dissatisfied with the outcome of these decisions; you will be able to complain to the Office of the Independent Adjudicator (OIA).

Accommodation Complaints Procedure. a. In the event If a dispute arises between you and us concerning your Accommodation or the Property, you should should, in the first instance instance, discuss any such issue by notifying the University’s Accommodation office at xxxxxxxxxxxxx@xxxxxxxxxx.xx.xx with a view to xxxxxxxxxxxxx@xxxxxxxxxx.xx.xx. We will attempt to settle matters with the University wherever possible, on an informal basis. b. You can use our complaints procedure if you feel that we have broken the terms of this Agreement or have not carried out our responsibilities. Our Accommodation Complaints Procedure is available on our website. c. If following completion and receipt of the decisions of the complaints process, Should you remain dissatisfied with the outcome of these decisions; after completing the complaints process, you will be able to complain to the Office of the Independent Adjudicator (OIA). The OIA will not normally consider a complaint until the University’s internal procedures are completed.

Accommodation Complaints Procedure. a. In the event a dispute arises between you and us concerning your Accommodation or the Property, you should in the first instance discuss any such issue by notifying the University’s Accommodation office at xxxxxxxxxxxxx@xxxxxxxxxx.xx.xx with a view to attempt to settle matters with the University wherever possible, on an informal basis. b. You can use our complaints procedure if you feel that we have broken the terms of this Agreement or have not carried out our responsibilities. Our Accommodation Complaints Procedure complaints procedure is available on our website. c. If following completion and receipt of the decisions of the complaints process, you remain dissatisfied with the outcome of these decisions; you will be able to complain to the Office of the Independent Adjudicator (OIA).