Accuracy of forecasting. If the volume of Service Requests for a Forecast Coverage Area actually made by the Service Provider exceeds the thresholds in 6.21 and/or 6.22 in the relevant Service Request Month or Business Day (as applicable), then the LFC will make reasonable endeavours to complete the Service Requests but the Service Levels will only apply to the volume of Service Requests that fall below the thresholds set in 6.21 and/or 6.22 (whether that threshold be calculated based on volumes as actually set out in the last Forecasting Report or deemed in accordance with clause 6.19).
Accuracy of forecasting. If a Service Request that was not forecast (or was forecast later than required in this Operations Manual) is made by the Service Provider then the LFC will make reasonable endeavours to complete the Service Order but no Service Levels will apply.
Accuracy of forecasting. If a Service Request that was not forecast (or was forecast later than required in this Manual) is made by the Service Provider then the LFC will make reasonable endeavours to complete the Service Order but no Service Levels will apply.
8.3 Business Hours Service Orders will only be processed by the LFC during Business Hours except where explicitly required by the Service Level Terms.
