Additional Content and Tools Sample Clauses

Additional Content and Tools. ‌ Five of the alpha-tester interviewees proposed the addition of new content or functions to the application. The clearest example of this was the suggestion to add a link to the digital EcoFiltro product catalog to the “About EcoFiltro” page (See Figure 6), “where people can see the different styles of EcoFiltro, their presentations, and the price” (A4). Another interviewee suggested that the “Contact Us” page should include fields for the “query date” and one “to measure location,” to see “what kind of geographic space is most interested in [EcoFiltro]” (A3). Two other interviews also provided further feedback on the “Testimonials” page, one proposing that more videos be added, explaining that “people respect ‘maestros’, you know teachers or school directors, a lot here. So we would probably put a lot of them” (A1). The other participant suggested that a text entry option be added to the page in order to have new families provide their own written testimonials: This same interviewee suggested that an image or phrase be added to the “Bacteria in the water” infographic as to indicate how “cesspools” and groundwater contamination can also affect xxxxx that are commonly used as a source of water in Guatemala, especially given that “when the people from the [government] Health Center carry out water tests, they indeed show that the xxxxx also have E. coli” (A5). Finally, another notable suggestion was the inclusion of an option to voice record a message within the “Contact Us” page (See Figure 5): “Yeah I mean that would be ideal. The more ways that people can contact us and it’s easy, the better. That’s how we communicate with our rural team, it’s mostly voice… [inaudible] A lot of times they’re driving or on their motorcycles or… you know I get a lot of voice notes, that seems to be the modus operandi in rural Guatemala” (A1).

Additional Content and Tools. ‌ While this will be covered more comprehensively in the section on the sales objective of EcoFiltro staff below, an interviewee was eager to see a way to carry out transactions for the sale of EcoFiltro directly on the application. “Being able to charge [the user] at once or even sending the receipt and everything would be great,” they explained, “I see this with a bit more of a sales perspective, because if people want something… a tool where the sale can be quicker” (B4). This participant also highlighted the importance of including a reminder for clients to replace the filtering unit every two years on the application itself: Furthermore, another interviewee gave suggestions for adding visual content within the water sampling protocols in order to make the written instructions clearer. For example, in the first step of the procedure, they recommended that “besides the [image of] the xxxxx, maybe you could add the outline of a faucet with a container below it as well,” since there are “the places where they use faucet water because they use a motor to take out well water” (B1).