Additional Support and Maintenance Services. In the event a Customer’s technical environments, facilities or CiteRight Product mix changes, such that the Customer is not satisfied with the Support and Maintenance Services, the Customer and CiteRight will meet and discuss options to software requirement, ensuring compliance with the CiteRight certified and supported platforms and deployment/configuration guides;
Appears in 3 contracts
Samples: Citeright Services Subscription Agreement, Citeright Services Subscription Agreement, Citeright Services Subscription Agreement
Additional Support and Maintenance Services. In the event a Customer’s technical environments, facilities or CiteRight Product mix changes, such that the Customer is not satisfied with the Support and Maintenance Services, the Customer and CiteRight will meet and discuss options to software requirementimprove the provision of Support and Maintenance Services. Customers understand changes or additions to Support and Maintenance Services, ensuring compliance with such as changes in the CiteRight certified and supported platforms and deployment/configuration guides;level of care, may be accompanied by an increase in fees, which the parties will mutually agree to.
Appears in 2 contracts
Samples: Citeright Services Subscription Agreement, Citeright Services Subscription Agreement
