Adjustment of the Fee increase cap according to quality of service Sample Clauses

Adjustment of the Fee increase cap according to quality of service. The adjustment factor QDS(n) is based on a bonus/penalty system. For each "quality standard" indicator mentioned under II.2.1-A and for each year when the targets stated under II.2.3 are applied, a minimum level is set, beyond which the maximum penalty is applied below the objective level, the penalty varies on a straight-line basis down to a minimum level, according to the formulas specified in Appendix 5 to the present agreement. The penalties associated with each of the "quality standard" indicators are as follows: - Indicator A-1: -0.04% - Indicator A-2: -0.04% - Indicator A-3: -0.04% - Indicator A-4: -0.04% - Indicator A-5: -0.04% - Indicator A-6: -0.04% - Indicator A-7: -0.04% For each "excellence" indicator mentioned under II.2.1-A and for each year when the objectives stated under II.2.3 are applied, a minimum level of indicator is set, below which the maximum penalty is applied. Likewise, a maximum level is set, above which the maximum bonus is applied. A buffer zone is also set around the target specified under II.2.3, inside of which the bonus/penalty figure is nil. On either side of the buffer zone, the bonus-penalty shall vary on a straight-line basis up to the maximum and minimum levels respectively, according to the formulas specified in Appendix 5 to the present agreement. The minimum and maximum levels for each indicator are specified in this Appendix for each year during which they are applied. The bonuses and penalties associated with each of the "excellence" indicators are as follows: - Indicator A-8: +0.08% / -0.08% - Indicator A-9: +0.08% / -0.08% - Indicator A-10: +0.08% / -0.08% The methods of calculation for the factor QDS(n) are given in Appendix 5.
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