Annual Service Report and Annual Service Plan. 62.1 Without prejudice to any other provision in the Agreement the Contractor shall at its own cost, provide to the Authority a written report (the “Annual Service Report”) to the reasonable satisfaction of the Authority.
62.2 The Contractor shall upon a written request from the Authority promptly provide such written evidence or other supporting information as the Authority may reasonably require to verify and audit the information and other material contained in the Annual Service Report.
62.3 If, in the Authority’s reasonable opinion, the provision, performance or delivery of the Services (or any part) may be more effective, efficient and economic having regard to the Annual Service Report and the Best Value Duty, then the Authority may serve a written notice upon the Contractor (a “Services Improvement Notice”) stating the nature and timing of the changes to the provision, performance or delivery of the Services (or the relevant part) which the Authority desires.
62.4 The Contractor shall, within 20 (twenty) Working Days of the date of receipt of the Services Improvement Notice, provide the Authority at its own cost with a written statement (the “Annual Service Plan”) containing the Contractor’s proposals to achieve the change to the Services (or the relevant part) in accordance with the Services Improvement Notice.
62.5 As soon as practicable after the Authority receives the Annual Service Plan, the Parties shall discuss and agree the issues set out in the Annual Service Plan. In such discussions the Authority may modify the Services Improvement Notice, in which case the Contractor shall, as soon as practicable, and in any event not more than 10 Working Days after the receipt of such modification, notify the Authority of any consequential changes to the Annual Service Plan.
62.6 If the Parties cannot agree on the contents of the Annual Service Plan then the dispute will be determined in accordance with the clause 64.
62.7 As soon as practicable after the content of the Annual Service Plan has been agreed or otherwise determined pursuant to the clause 64 the Authority shall:
a) confirm in writing the Annual Service Plan; or
b) withdraw the Services Improvement Notice.
62.8 If the Authority does not confirm the Annual Service Plan within 10 Working Days of the Annual Service Plan having been agreed or otherwise determined pursuant to the clause 64 then the Annual Service Plan shall be deemed to have been withdrawn.
62.9 If the Authority confirms the Ann...
Annual Service Report and Annual Service Plan. 98.1. Without prejudice to any other provision in the Contract the Contractor shall at its own cost, provide to the Authority the Annual Service Report.
98.2. The Contractor shall upon a written request from the Authority promptly provide such written evidence or other supporting information as the Authority may reasonably require verifying and audit the information and other material contained in the Annual Service Report.
98.3. If, in the Authority’s reasonable opinion, the provision, performance or delivery of the Services (or any part) may be more effective, efficient, and economic having regard to the Annual Service Report and demonstrated value for money, then the Authority may serve upon the Contractor a Services Improvement Notice.
98.4. The Contractor shall, within 10 Working Days of the date of receipt of the Services Improvement Notice, provide the Authority at its own cost with an Annual Service Plan containing the Contractor’s proposals to achieve the change to the Services (or the relevant part) in accordance with the Services Improvement Notice.
98.5. As soon as practicable after the content of the Annual Service Plan has been agreed or otherwise determined pursuant to the clause 100 the Authority shall:
(a) confirm in writing the Annual Service Plan; or
(b) withdraw the Services Improvement Notice.
98.6. If the Authority confirms the Annual Service Plan the Authority shall propose a change in the Services in accordance with clause 78.
98.7. The Contractor shall take all reasonable steps to mitigate any costs arising as a consequence of a Services Improvement Notice and an Authority Notice of Change served pursuant to clause 98.6.
Annual Service Report and Annual Service Plan. Without prejudice to any other provision in this Agreement the Operator Partner shall on the Annual Service Report Date provide to the Authority a written report (Annual Service Report) in accordance with the requirements of the Services Specification.
