Application Maintenance and Support. Application Maintenance and Support includes troubleshooting, modifying, maintaining, improving security, and enhancing legacy systems and applications which may be running in a production environment. Examples may include: • Providing ongoing maintenance and support services for our existing applications. • Conducting regular monitoring and enhancements to ensure optimal performance. • Offering timely response and resolution to reported issues and incidents. • Performing routine updates, bug fixes, and troubleshooting. • Ensuring the availability, responsiveness, performance, and security of applications. • Applying industry best practices and proactive measures to minimize downtime.
Appears in 26 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
Application Maintenance and Support. Application Maintenance and Support includes troubleshooting, modifying, maintaining, improving security, and enhancing legacy systems and applications which may be running in a production environment. Examples may include: • Providing ongoing maintenance and support services for our existing applications. • Conducting regular monitoring and enhancements to ensure optimal performance. • Offering timely response and resolution to reported issues and incidents. • Performing routine updates, bug fixes, and troubleshooting. • Ensuring the availability, responsiveness, performance, and security of applications. • Applying industry best practices and proactive measures to minimize downtime.
Appears in 1 contract
Samples: Master Services Agreement