Average Speed of Answer Penalty. The penalty for Contractor's failure to meet the Telephone Average Speed of Answer Performance Commitment shall be the amount shown in Attachment A.
Appears in 19 contracts
Samples: Administrative Services Agreement, Administrative Services Agreement, Administrative Services Agreement
Average Speed of Answer Penalty. The penalty for Contractor's failure to meet the Telephone Average Speed of Answer Performance Commitment shall be the amount shown in Attachment A.
Appears in 1 contract
Samples: Administrative Services Agreement