Common use of Backup Services Clause in Contracts

Backup Services. Customer acknowledges that certain conditions outside of LightEdge’s control may adversely impact the ability of LightEdge to perform successful backups or restores of customer data. Examples of such conditions are listed below. - Customer task, software, scheduled job or other human intervention intentional or otherwise renders portions, complete files, or complete file systems unavailable to Service - Failure of Customer software, operating system, Agent or Service - Network connectivity issues between Customer Server and LightEdge Service including but not limited to packet loss, lack of sufficient network capacity to support required backup bandwidth - Backup job in seeding status Customer acknowledges that in the event of a support issue, Customer is responsible for on-site cooperative testing with LightEdge Technical Support to assist in the diagnosis of the trouble. Customer agrees to be bound to current terms of LightEdge Acceptable Use Policy. Terms of the Acceptable Use Policy are subject to change without notice. Customer agrees to be bound to any and all versions of LightEdge Acceptable Use Policy. Current Acceptable Use Policy can be found here: xxxx://xxx.xxxxxxxxx.xxx/legal

Backup Services. Customer acknowledges that certain conditions outside of LightEdge’s control may adversely impact the ability of LightEdge to perform successful backups or restores of customer dataImage. Examples of such conditions are listed below. - Customer task, software, scheduled job or other human intervention intentional or otherwise renders portions, complete files, or complete file systems unavailable to Service - Failure of Customer software, operating system, Agent or Service - Network connectivity issues between Customer Server and LightEdge Service including but not limited to packet loss, lack of sufficient network capacity to support required backup bandwidth - Backup job in seeding status Customer acknowledges that in the event of a support issue, Customer is responsible for on-site cooperative testing with LightEdge Technical Support to assist in the diagnosis of the trouble. Customer agrees to be bound to current terms of LightEdge Acceptable Use Policy. Terms of the Acceptable Use Policy are subject to change without notice. Customer agrees to be bound to any and all versions of LightEdge Acceptable Use Policy. Current Acceptable Use Policy can be found here: xxxx://xxx.xxxxxxxxx.xxx/legal

Backup Services. Customer acknowledges that certain conditions outside of LightEdge’s control may adversely impact the ability of LightEdge to perform successful backups or restores of customer dataImage. Examples of such conditions are listed below. - Customer task, software, scheduled job or other human intervention intentional or otherwise renders portions, complete files, or complete file systems unavailable to Service - Failure of Customer software, operating system, Agent or Service - Network connectivity issues between Customer Server and LightEdge Service including but not limited to packet loss, lack of sufficient network capacity to support required backup bandwidth - Backup job in seeding status Customer acknowledges that in the event of a support issue, Customer is responsible for on-site cooperative testing with LightEdge Technical Support to assist in the diagnosis of the trouble. Customer agrees to be bound to current terms of LightEdge Acceptable Use Policy. Terms of the Acceptable Use Policy are subject to change without notice. Customer agrees to be bound to any and all versions of LightEdge Acceptable Use Policy. Current Acceptable Use Policy can be found here: xxxx://xxx.xxxxxxxxx.xxx/legalxxxx://xxx.xxxxxxxxx.xxx/legal Customer agrees that any service complaints including concerns regarding level of support, products, service reliability, or any other concerns related to LightEdge or Services being provided by LIghtEdge will be communicated to LightEdge by sending an email to xx@xxxxxxxxx.xxx.

Backup Services. Customer acknowledges that certain conditions outside of LightEdge’s control may adversely impact the ability of LightEdge to perform successful backups or restores of customer data. Examples of such conditions are listed below. - Customer task, software, scheduled job or other human intervention intentional or otherwise renders portions, complete files, or complete file systems unavailable to Service - Failure of Customer software, operating system, Agent or Service - Network connectivity issues between Customer Server and LightEdge Service including but not limited to packet loss, lack of sufficient network capacity to support required backup bandwidth - Backup job in seeding status Customer acknowledges that in the event of a support issue, Customer is responsible for on-site cooperative testing with LightEdge Technical Support to assist in the diagnosis of the trouble. Customer agrees to be bound to current terms of LightEdge Acceptable Use Policy. Terms of the Acceptable Use Policy are subject to change without notice. Customer agrees to be bound to any and all versions of LightEdge Acceptable Use Policy. Current Acceptable Use Policy can be found here: xxxx://xxx.xxxxxxxxx.xxx/legalxxxx://xxx.xxxxxxxxx.xxx/legal Customer agrees that any service complaints including concerns regarding level of support, products, service reliability, or any other concerns related to LightEdge or Services being provided by LIghtEdge will be communicated to LightEdge by sending an email to xx@xxxxxxxxx.xxx

Backup Services. Customer acknowledges that certain conditions outside of LightEdge’s control may adversely impact the ability of LightEdge to perform successful backups or restores of customer data. Examples of such conditions are listed below. - Customer task, software, scheduled job or other human intervention intentional or otherwise renders portions, complete files, or complete file systems unavailable to Service - Failure of Customer software, operating system, Agent or Service - Network connectivity issues between Customer Server and LightEdge Service including but not limited to packet loss, lack of sufficient network capacity to support required backup bandwidth - Backup job in seeding status Customer acknowledges that in the event of a support issue, Customer is responsible for on-site cooperative testing with LightEdge Technical Support to assist in the diagnosis of the trouble. Customer agrees to be bound to current terms of LightEdge Acceptable Use Policy. Terms of the Acceptable Use Policy are subject to change without notice. Customer agrees to be bound to any and all versions of LightEdge Acceptable Use Policy. Current Acceptable Use Policy can be found here: xxxx://xxx.xxxxxxxxx.xxx/legalxxxx://xxx.xxxxxxxxx.xxx/legal Customer agrees that any service complaints including concerns regarding level of support, products, service reliability, or any other concerns related to LightEdge or Services being provided by LIghtEdge will be communicated to LightEdge by sending an email to xx@xxxxxxxxx.xxx.