MAINTENANCE OF NUGGETS SOFTWARE SERVICES. Maintenance shall consist of Up- grades, Backup Services and System Maintenance.
Support Services Rehabilitation, counselling and EAP’s. Support is strictly non- punitive, and can be accessed at anytime (self-identification of the need for help is strongly encouraged).
Software Maintenance Subrecipient shall apply security patches and upgrades in a timely manner and keep virus software up-to-date on all systems on which State data may be stored or accessed.