Breakdown of the Data Center Sample Clauses

Breakdown of the Data Center. In the event of a breakdown of the main data center, SIX has taken precautions to move to a backup data center (hereinafter referred to as BDC) and to resume the operation of the platform service. The BDC availability shall be ensured for the production system only. In the backup data center (BDC) of SIX, which shall be operated in Switzerland, a structurally identical system shall be available in the event of a main system breakdown. Within the run time of the system, the data in the production system shall be transferred into the BDC in sync in order to minimize data loss. The data loss can only occur due to a reconnection or change of a participant in the list in the course of a breakdown. The period for such a data loss shall constitute the maximum of 15 minutes. In the event of a breakdown of the main data center of SIX, it shall be expected that further and additionally more important services than the platform have been affected. This is why the effective period for a switchover shall depend on the priority list of the emergency organization of SIX. The switchover of the platform service to the BDC shall take place within 4 hours, provided that no other systems of SIX have been affected or that the emergency organization of SIX has given its approval to switch over to the BDC. The service quality shall remain identical, regardless of the center in use (main data center or BDC).
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Related to Breakdown of the Data Center

  • Configuration Management The Contractor shall maintain a configuration management program, which shall provide for the administrative and functional systems necessary for configuration identification, control, status accounting and reporting, to ensure configuration identity with the UCEU and associated cables produced by the Contractor. The Contractor shall maintain a Contractor approved Configuration Management Plan that complies with ANSI/EIA-649 2011. Notwithstanding ANSI/EIA-649 2011, the Contractor’s configuration management program shall comply with the VLS Configuration Management Plans, TL130-AD-PLN-010-VLS, and shall comply with the following:

  • Help Desk A help desk for Product support issues (the “Help Desk”) will be available to Customer. Unless specified in an Order, Customer should contact 000.000.0000 to receive a telephone number for the applicable supporting Solutions & Support Center. Customer will appoint one Product administrator and one backup administrator to serve as the primary point of contact regarding maintenance services.

  • Disaster Services In the event of a local, state, or federal emergency, including natural, man- made, criminal, terrorist, and/or bioterrorism events, declared as a state disaster by the Governor, or a federal disaster by the appropriate federal official, Grantee may be called upon to assist the System Agency in providing the following services:

  • Interconnection Customer Provided Services The services provided by Interconnection Customer under this LGIA are set forth in Article 9.6 and Article 13.5.1. Interconnection Customer shall be paid for such services in accordance with Article 11.6.

  • Outpatient emergency and urgicenter services within the service area The emergency room copay applies to all outpatient emergency visits that do not result in hospital admission within twenty-four (24) hours. The urgicenter copay is the same as the primary care clinic office visit copay.

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