Common use of CALL FOR WORK Clause in Contracts

CALL FOR WORK. Section 5.1 When an employee is "called for work" (i.e., accepts a work opportunity offered by the Company that requires his or her immediate services outside of the scheduled tour), the following shall apply, depending on the nature of the call for work: (a) If departure from the employee's residence or departing location is not required, payment for the Call for Work shall be a minimum of two (2) hours. Time spent resolving the problem shall be considered actual work time. The actual work time shall be paid at the applicable premium rate. The balance of any time up to the required minimum shall be paid at the basic wage rate. (b) If departure from the employee's residence or departing location is required, payment for the Call for Work shall be a minimum of three (3) hours. Time spent resolving the problem, including travel time from the employee's residence or departing location commencing upon departure to the work location and upon return to his or her residence or departing location, shall be considered actual work time. The actual work time shall be paid at the applicable premium rate. The balance of any time up to the required minimum shall be paid at the basic wage rate. When an employee on a call for work continues to work into his or her scheduled tour, travel time for the return trip home shall not be paid. The minimum three (3) hour payment does not apply to the following: (1) Time worked during a meal period falling within the hours of the employee's scheduled tour. (2) Time worked as a continuation of the employee's scheduled tour on that day. (3) If the employee is called to work before the start of the employee's scheduled tour for the day and continues to work all or part of his or her scheduled tour. Employees in Local Network Operations will be “called for work” primarily to respond to customer service issues including the following: • Emergency services (e.g. 911, fire, police) • T1/T3 and higher reported outages • HICAP reported outages • Multi-line business reported outages • Reported cable, system or other facility/plant damage and/or outages • Public, medical or health emergencies • Network monitoring alarms • Escalations from high profile customers • Tariff, 271 or other regulatory responsibilities • Acts of God Section 5.2 When a call for work requires an employee to drive a personal automobile, the Company shall pay the employee for actual mileage according to the mileage allowance rate in Article 9, Section 9.4(3), except when the call for work continues into the employee's scheduled tour.