Carrier Selection Disputes. If any disputes should occur concerning the selection of primary local exchange carriers by the Customers of a Party, the following dispute escalation procedures shall be followed:
Carrier Selection Disputes. If any disputes should occur concerning the selection of primary LECs by the Customers of a Party, the following dispute escalation procedures shall be followed:
Carrier Selection Disputes. If any disputes should occur concerning the selection of primary local exchange carriers by the Customers of a Party, the following dispute escalation procedures shall be followed: If a Customer denies authorizing a change in his or her primary local exchange carrier selection to a different LEC (“Unauthorized Switching”), the Party that initiated the change shall switch that Customer back to the specified Carrier. In the case of unauthorized changes of any Customers to another LEC, the Parties shall follow any Kentucky Public Service Commission Guideline or Regulation in existence and, in any event, shall cooperate to switch the customer back to the specific carrier.
