Common use of Communication System Equipment and Management Clause in Contracts

Communication System Equipment and Management. 1. Contractor shall continue to license and utilize the current UHF radio system for two-way voice communications between its dispatch center, ambulances and Supervisor Vehicles. Contractor shall consult with MVEMSA in advance of purchasing or installing radios. 2. Fire service agencies utilize a separate radio system that operates on VHF radio frequencies in the 114-179 MHz bandwidths. Contractor shall ensure that it can access this system and its channels for two-way voice communications. 3. Each ambulance and Supervisor Vehicle shall be equipped with a UHF and VHF mobile radio in the front cab and ambulances shall be capable of hospital communication in the rear/patient compartment. 4. Each ambulance and Supervisor Vehicle shall be equipped with a UHF portable radio for each assigned crew member for medical communication and communication with dispatch, and at least one portable radio which is capable of communicating on VHF fire channels when necessary. 5. Contractor shall equip each of its ambulances and supervisors with appropriate emergency communications and redundant alerting devices enabling immediate notification of on-duty ambulance and supervisor personnel of emergency situations and associated system needs. Each ambulance and supervisor on-duty must be able to communicate at all times and locations with dispatch, other ambulances, supervisors, receiving hospitals, fire agencies, and MVEMSA. 6. Contractor shall equip and have Automatic Vehicle Location (“AVL”)/Geographic Positioning System (“GPS”) technology in its ambulances and Supervisor Vehicles. AVL/GPS shall be continuously operable while the vehicle is in service (except when compromised by factors determined by MVEMSA beyond the Contractor’s control) for purposes of System Status Management including but not limited to unit selection, dispatch, tracking, safety, and Response Time reporting. The AVL/GPS equipment shall be interfaced with the CAD system at dispatch and shall transmit data with speed as close to near real-time as technologically possible. 7. Each ambulance and supervisor vehicle shall have a mobile data computer (“MDC”) which shall be interfaced to and capable of timely receiving from and transmitting to the dispatch CAD essential incident and status data in accordance with MVEMSA requirements. The MDC shall contain integrated mapping software which provides real time automated distance and traffic-based destination routing, thereby enabling efficient and timely vehicle travel. MDCs and associated software shall transmit, receive, and process data with speeds as close to near real-time as technologically possible. 8. Contractor shall provide mobile computers or tablets with software to generate an ePCR and cellular data transmission capabilities to send an ePCR to the receiving hospital for each of its ambulances. 9. In addition to the above requirements, the Contractor shall meet the following requirements on all ambulances and Supervisor Vehicles: 1. Communications Equipment – Contractor shall provide cell phones for direct landline communications with the base hospital, receiving hospitals, dispatch centers, and other necessary personnel or agencies.

Communication System Equipment and Management. 1Contractor shall be responsible for providing mobile radio equipment and cellular phones on each ambulance and supervisor vehicle to the specifications called for in section Y.2 of the RFP, which section is fully incorporated herein by reference. Contractor must utilize the 800 MHz, regional public safety East Bay Regional Communications System (EBRCS), and will be 100% responsible for the cost of access to the EBRCS, as well as maintenance, repair, and replacement of all mobiles, base stations, and portable radios. Contractor shall continue be responsible for obtaining all radio channels and all necessary FCC licenses and other permits as may be required for the operation of said system, which will enable Contractor to license effectively receive and utilize transmit communications. This includes ensuring communication interoperability with County EMS approved EMD centers, public safety provider agencies, hospitals and its ambulance and supervisor units deployed throughout the current UHF radio system for two-way voice communications between its dispatch center, ambulances and Supervisor VehiclesEOA. Contractor shall consult with MVEMSA in advance of purchasing or installing radios. 2. Fire service agencies utilize a separate radio system that operates on VHF radio frequencies in the 114-179 MHz bandwidths. Contractor shall ensure that it can access this system and its channels for two-way voice communications. 3. Each ambulance and Supervisor Vehicle shall be equipped with a UHF and VHF mobile radio in the front cab and ambulances shall be capable of hospital communication receiving and replying to requests for 911 Ambulance Services by voice and data linkage. Contractor's communications system shall be capable of receiving and transmitting all communications necessary to provide 911 Ambulance Services pursuant to this Agreement. Dispatch System – Should Contractor provide SSM and dispatch services in conjunction with an EMS Agency-approved EMD center, Contractor shall be responsible for the rearcosts of any modifications to the computer aided dispatch system that Contractor determines necessary to effectively monitor, deploy, redeploy, and manage its ambulance resources. Contractor shall be responsible for the full costs of all systems necessary, including its Computer Aided Dispatch (CAD) technology should Contractor elect to directly provide SSM and dispatch services. Contractor shall be responsible for all costs associated with its choice of and linkage into the EMS Agency-approved EMD center CAD system(s) for deployment management/patient compartment. 4measuring software, hardware, and network connections. Contractor’s mobile and portable radios must have very high frequency (VHF) Mutual Aid Frequencies (P25 System - all phases) and must be able to communicate on 700/800 MHz and VHF frequencies. Each ambulance EMT, paramedic and Supervisor Vehicle supervisor shall be equipped with issued a UHF portable radio for each assigned crew member for medical communication radio, carry it on his or her person and communication with dispatch, and continuously monitor the appropriate channel(s) at least one portable radio which is capable of communicating all times while on VHF fire channels when necessary. 5duty. Contractor shall equip each of its ambulances and supervisors with appropriate emergency communications and redundant alerting devices enabling immediate notification of on-duty ambulance and supervisor personnel of emergency situations supervisor's vehicle with a mobile gateway that shall provide wireless access to CAD and associated billing system needs. Each ambulance and supervisor on-duty must be able to communicate at all times and locations with dispatch, other ambulances, supervisors, receiving hospitals, fire agencies, and MVEMSA. 6data. Contractor shall equip and have Automatic Vehicle Location (“AVL”)/Geographic Positioning System (“GPS”) technology in its ambulances and Supervisor Vehicles. AVL/GPS shall be continuously operable while 100% responsible for the vehicle is in service (except when compromised by factors determined by MVEMSA beyond the Contractor’s control) for purposes cost of System Status Management including but not limited to unit selectionmaintenance, dispatch, tracking, safetyrepair, and Response Time reporting. The AVL/GPS equipment shall be interfaced with the CAD system at dispatch and shall transmit data with speed as close to near real-time as technologically possible. 7. Each ambulance and supervisor vehicle shall have a replacement of pagers, cell phones, tablets, mobile data computer terminals, station alerting systems (“MDC”) which shall be interfaced to and capable of timely receiving from and transmitting to the dispatch CAD essential incident and status data in accordance with MVEMSA requirements. The MDC shall contain integrated mapping software which provides real time automated distance and traffic-based destination routingfor fixed ambulance posts), thereby enabling efficient and timely vehicle travel. MDCs and associated software shall transmitmobile gateways, receivecellular cards, and process data with speeds as close to near real-time as technologically possibleor cellular accounts. 8. Contractor shall provide mobile computers or tablets with software to generate an ePCR and cellular data transmission capabilities to send an ePCR to the receiving hospital for each of its ambulances. 9. In addition to the above requirements, the Contractor shall meet the following requirements on all ambulances and Supervisor Vehicles: 1. Communications Equipment – Contractor shall provide cell phones for direct landline communications with the base hospital, receiving hospitals, dispatch centers, and other necessary personnel or agencies.

Communication System Equipment and Management. 1. Contractor shall continue to license and utilize the current UHF VHF radio system for two-way voice communications between its dispatch center, ambulances and Supervisor Vehicles. Contractor shall consult with MVEMSA in advance of purchasing or installing radios. 2. Fire service agencies utilize a separate radio system that operates on VHF radio frequencies in the 114-179 MHz bandwidths. Contractor shall ensure that it can access this system and its channels for two-way voice communications. 3. Each ambulance and Supervisor Vehicle shall be equipped with a UHF and VHF mobile radio in the front cab and ambulances shall be capable of hospital communication in the rear/patient compartment. 4. Each ambulance and Supervisor Vehicle shall be equipped with a UHF portable radio for each assigned crew member for medical communication and communication with dispatch, and at least one portable radio which is capable of communicating on VHF fire channels when necessary. 5. Contractor shall equip each of its ambulances and supervisors with appropriate emergency communications and redundant alerting devices enabling immediate notification of on-duty ambulance and supervisor personnel of emergency situations and associated system needs. Each ambulance and supervisor on-duty must be able to communicate at all times and locations with dispatch, other ambulances, supervisors, receiving hospitals, fire agencies, and MVEMSA. 6. Contractor shall equip and have Automatic Vehicle Location (“AVL”)/Geographic Positioning System (“GPS”) technology in its ambulances and Supervisor Vehicles. AVL/GPS shall be continuously operable while the vehicle is in service (except when compromised by factors determined by MVEMSA beyond the Contractor’s control) for purposes of System Status Management including but not limited to unit selection, dispatch, tracking, safety, and Response Time reporting. The AVL/GPS equipment shall be interfaced with the CAD system at dispatch and shall transmit data with speed as close to near real-time as technologically possible. 7. Each ambulance and supervisor vehicle shall have a mobile data computer (“MDC”) which shall be interfaced to and capable of timely receiving from and transmitting to the dispatch CAD essential incident and status data in accordance with MVEMSA requirements. The MDC shall contain integrated mapping software which provides real time automated distance and traffic-based destination routing, thereby enabling efficient and timely vehicle travel. MDCs and associated software shall transmit, receive, and process data with speeds as close to near real-time as technologically possible. 8. Contractor shall provide mobile computers or tablets with software to generate an ePCR and cellular data transmission capabilities to ALS and EMT providers send an ePCR to the receiving hospital for each of its ambulances. This technology shall link the fire agency generated ePCR to the ambulance transport ePCR for each patient. 9. In addition to the above requirements, the Contractor shall meet the following requirements on all ambulances and Supervisor Vehicles: 1. Communications Equipment – Contractor shall provide cell phones for direct landline communications with the base hospital, receiving hospitals, dispatch centers, and other necessary personnel or agencies.