Work Schedules and Human Resource Issues. A. Contractor shall employ reasonable work schedules and conditions. Provider fatigue and the impairment associated with fatigue pose a significant safety risk for patients, partners, and others in the community. Patient care must not be compromised by impaired motor skills of personnel working extended shifts, voluntary overtime, or mandatory overtime without adequate rest.
Work Schedules and Human Resource Issues. 11.3.1 Contractor shall employ reasonable work schedules and conditions. Provider fatigue and the impairment associated with fatigue pose a significant safety risk for patients, partners, and others in the community. Patient care must not be compromised by impaired motor skills of personnel working extended shifts, voluntary overtime, or mandatory overtime without adequate rest. EMTs, paramedics, EMS Supervisors, Operations Supervisors and Dispatch/System Status Supervisors shall not be scheduled to work shifts longer than 12 hours, and the absolute length of any mandated or “holdover” work assignment shall not exceed 14 hours, except during a locally proclaimed state of emergency within Alameda County (or in other jurisdictions when providing Mutual Aid) or as may be authorized by the EMS Director or his/her designee. EMTs, paramedics, EMS Supervisors, Operations Supervisors and Dispatch / System Status Supervisors shall complete their shift on time without holdover at least 90% of the time, as measured monthly. EMTs, paramedics, EMS Supervisors, Operations Supervisors and Dispatch/System Status Supervisors shall have a minimum of least eight (8) hours off between assignments to include holdover overtime, not just the normally scheduled release hour. This includes assignments to special events, except during a locally proclaimed state of emergency within Alameda County (or in other jurisdictions when providing Mutual Aid).
Work Schedules and Human Resource Issues. A. Contractor shall employ reasonable work schedules and conditions. Provider fatigue and the impairment associated with fatigue pose a significant safety risk for patients, partners, and others in the community. Patient care must not be compromised by impaired motor skills of personnel working extended shifts, voluntary overtime, or mandatory overtime without adequate rest.
B. At least 51% of the Contractor’s proposed schedule shall be Contractor’s full-time employees.
C. Contractor’s work schedules and assignments will provide reasonable working conditions for ambulance, Field Supervisor and Clinical Field Specialist personnel. Neither ambulance nor Field Supervisor or Clinical Field Specialist personnel shall be fatigued to an extent that their judgment or motor skills might be impaired. Ambulance, Field Supervisor and Clinical Field Specialist personnel shall have sufficient rest periods to ensure that they remain alert and well rested during work periods.
D. Average unit hour transport utilization ratios for Contractor’s ambulance crews regularly scheduled to work in excess of twelve (12) hours must not exceed 0.40. Contractor shall track unit hour utilization and, upon request, make that data available to MVEMSA.
Work Schedules and Human Resource Issues. Contractor shall:
