Common use of COMPLAINT HANDLING PROCEDURE Clause in Contracts

COMPLAINT HANDLING PROCEDURE. 23.1. The Company shall take decisions on Client’s complaints within five working days from the date the complaint is considered to have been officially submitted to the relevant department. In the event the Company is unable to conclude on the Client’s complaint within the above period, the Company will notify the Client by telephone or by e-mail about the extension of the investigation terms.

COMPLAINT HANDLING PROCEDURE. 23.122.1. The Company shall take decisions on Client’s complaints within five working days from the date the complaint is considered to have been officially submitted to the relevant department. In the event the Company is unable to conclude on the Client’s complaint within the above period, the Company will notify the Client by telephone or by e-mail about the extension of the investigation terms.

COMPLAINT HANDLING PROCEDURE. 23.1. 26.1 The Company shall take decisions on Client’s complaints within five working days from the date the complaint is considered to have been officially submitted to the relevant department. In the event the Company is unable to conclude on the Client’s complaint within the above period, the Company will notify the Client by telephone or by e-mail about the extension of the investigation terms.

COMPLAINT HANDLING PROCEDURE. 23.122.1. The Company shall take decisions on Client’s complaints within five working days from the date the complaint is considered to have been officially submitted to the relevant department. In the event the Company is unable to conclude on the Client’s complaint within the above periodpe- riod, the Company will notify the Client by telephone or by e-mail about the extension of the investigation terms.

COMPLAINT HANDLING PROCEDURE. 23.124.1. The Company shall take decisions on Client’s complaints within five working days from the date the complaint is considered to have been officially submitted to the relevant department. In the event the Company is unable to conclude on the Client’s complaint within the above period, the Company will notify the Client by telephone or by e-mail about the extension of the investigation terms.

COMPLAINT HANDLING PROCEDURE. 23.126.1. The Company shall take decisions on Client’s complaints within five working days from the date the complaint is considered to have been officially submitted to the relevant department. In the event the Company is unable to conclude on the Client’s complaint within the above period, the Company will notify the Client by telephone or by e-mail about the extension of the investigation terms.

COMPLAINT HANDLING PROCEDURE. 23.1. The 22.1.The Company shall take decisions on Client’s complaints within five five working days from the date the complaint is considered to have been officially officially submitted to the relevant department. In the event the Company is unable to conclude on the Client’s complaint within the above periodpe- riod, the Company will notify the Client by telephone or by e-mail about the extension of the investigation terms.

COMPLAINT HANDLING PROCEDURE. 23.1. 24.1 The Company shall take decisions on Client’s complaints within five working days from the date the complaint is considered to have been officially submitted to the relevant department. In the event the Company is unable to conclude on the Client’s complaint within the above period, the Company will notify the Client by telephone or by e-mail about the extension of the investigation terms.

COMPLAINT HANDLING PROCEDURE. 23.122.1. The Company shall take decisions on Client’s complaints within five five working days from the date the complaint is considered to have been officially officially submitted to the relevant department. In the event the Company is unable to conclude on the Client’s complaint within the above periodpe- riod, the Company will notify the Client by telephone or by e-mail about the extension of the investigation terms.

COMPLAINT HANDLING PROCEDURE. 23.1. 25.1 The Company shall take decisions on Client’s complaints within five working days from the date the complaint is considered to have been officially submitted to the relevant department. In the event the Company is unable to conclude on the Client’s complaint within the above period, the Company will notify the Client by telephone or by e-mail about the extension of the investigation terms.

COMPLAINT HANDLING PROCEDURE. 23.1. 23.1 The Company shall take decisions on Client’s complaints within five working days from the date the complaint is considered to have been officially submitted to the relevant department. In the event the Company is unable to conclude on the Client’s complaint within the above period, the Company will notify the Client by telephone or by e-mail about the extension of the investigation terms.