Complaint Records. The reports required by this agreement regarding complaints shall be used as one basis for review. Contractor may submit other relevant performance information and reports for consideration. County may request Contractor to submit specific information for the hearing. In addition, any person may submit comments or complaints during or before the hearing, either orally or in writing, and these shall be considered.
Complaint Records. The Contractor agrees to maintain complete records of all complaints received regarding service provided under this Agreement. The Contractor agrees to submit a service complaint report each time a request for reimbursement is submitted. Such report shall identify the general nature of complaints received during the billing period along with any actions taken by the Contractor. The Contractor agrees that complaint records used to prepare complaint reports are subject to review by the City to ensure the accuracy and validity of information reported.
Complaint Records. The reports required by this Agreement regarding 3103 Complaints shall be used as one basis for review. Contractor may submit other 3104 relevant performance information and reports for consideration. Agency or 3105 SBWMA may request Contractor to submit specific information for the hearing. 3106 In addition, any Person may submit comments or Complaints during or before 3107 the hearing, either orally or in writing, and these shall be considered.
Complaint Records. Vendor and its agents, contractors and representatives shall record, keep, and maintain records relating to any complaint made by any third party with respect to each Product for which a Certificate or Restricted Certificate has been issued. These records shall show clearly and in reasonable detail what problem was encountered and any corrective action undertaken.
Complaint Records. Franchisee will enter into a daily log all complaints, including date, time, complainant’s name and address if the complainant is willing to give this information, and the nature, date, and manner of complaint resolution. Franchisee will include copies of daily complaint logs in each Quarterly Report furnished to the Director.
Complaint Records. The reports required by this Agreement regarding
Complaint Records. The records on complaints related to a medical device may include the following information:- • the device brand name, licence number, model/catalogue number or bar code, control/serial/lot number and any other means of identification of the device; • the name(s) and address(es) of the manufacturer, importer, wholesaler and/or registrant; • records pertaining to the problem investigation. All actions taken by the physical manufacturer, authorised representative, and authorised representative in response to the problems and complaints must be kept on record. These actions include any communications with the reporter/complainant, the evaluation of the problem/complaint, and any steps taken to correct the problem or prevent the recurrence of the problem. Such steps might include increased post-market surveillance of the medical device, corrective and preventive action with respect to the design and manufacture of the medical device, or product recall. Attention should also be given to identifying the development of patterns or trends in problems with medical devices. The report of an isolated incident would assume much greater significance if other similar occurrences were reported.
Complaint Records. The holder of the right to use of the Mark must: • keep a record of any complaint in connection with the conformity of a product to the requirements of the relevant standard and to make available this record to the organization of certification upon request, • take appropriate measures following such complaints or concerning any defect noted in a product which would affect its conformity with the requirements of certification, • document correctives undertaken actions. This record must be made available to the auditor/inspector at the time of the visits presented on request to the CB or its authorized representative.
Complaint Records. The supplier shall maintain complaint records, which shall record the date a complaint is received, the name and address of the affected subscriber, a description of the complaint, the date of resolution, a description of the resolution and an indication of whether the resolution was appealed.
Complaint Records. SECTION 6.3.1 The Company shall maintain compliant records, which shall record the date a complaint is received, the name and address of the affected Subscriber, a description of the complaint, the date of resolution, a description of the resolution and an indication of whether the resolution was appealed.
