Common use of Complaint Handling Clause in Contracts

Complaint Handling. 26.1. We operate a complaint-handling system that you can use free of charge. It allows you to submit complaints to us across a range of issues, and we will deal with any complaints transparently, equally and proportionately. 26.2. You can submit a complaint to us via the Restaurant Portal, email or telephone. For the contact details, please refer to our contact section in the Restaurant Portal via xxxxx://xxxxxxxxxxx.xxxxxxxx.xxx/contact. All complaints will be dealt with appropriately by the person receiving them, and as part of that may then be escalated internally so that the appropriate Xxxxxxxxxx.xx internal team can then consider it and respond to you (for example, we have internal compliance and legal teams that deal with certain types of complaint). We will respond to all complaints as soon as we reasonably can.

Complaint Handling. 26.1. We operate a complaint-handling system that you can use free of charge. It allows you to submit complaints to us across a range of issues, and we will deal with any complaints transparently, equally and proportionately. 26.2. You can submit a complaint to us via the Restaurant Portal, email or telephone. For the contact details, please refer to our contact section in the Restaurant Portal via xxxxx://xxxxxxxxxxx.xxxxxxxx.xxx/contact. All complaints will be dealt with appropriately by the person receiving them, and as part of that may then be escalated internally so that the appropriate Xxxxxxxxxx.xx Xxxxxxxxxxxx.xx internal team can then consider it and respond to you (for example, we have internal compliance and legal teams that deal with certain types of complaint). We will respond to all complaints as soon as we reasonably can.

Complaint Handling. 26.1. We operate a complaint-handling system that you can use free of charge. It allows you to submit complaints to us across a range of issues, and we will deal with any complaints transparently, equally and proportionately. 26.2. You can submit a complaint to us via the Restaurant Portal, email or telephone. For the contact details, please refer to our contact section in the Restaurant Portal via xxxxx://xxxxxxxxxxx.xxxxxxxx.xxx/contact. All complaints will be dealt with appropriately by the person receiving them, and as part of that may then be escalated internally so that the appropriate Xxxxxxxxxx.xx Xxxxxxxx.xxx internal team can then consider it and respond to you (for example, we have internal compliance and legal teams that deal with certain types of complaint). We will respond to all complaints as soon as we reasonably can.

Complaint Handling. 26.1. We operate a complaint-handling system that you can use free of charge. It allows you to submit complaints to us across a range of issues, and we will deal with any complaints transparently, equally and proportionately. 26.2. You can submit a complaint to us via the Restaurant Portal, email or telephone. For the contact details, please refer to our contact section in the Restaurant Portal via xxxxx://xxxxxxxxxxx.xxxxxxxx.xxx/contact. All complaints will be dealt with appropriately by the person receiving them, and as part of that may then be escalated internally so that the appropriate Xxxxxxxxxx.xx Xxxxxx.xx internal team can then consider it and respond to you (for example, we have internal compliance and legal teams that deal with certain types of complaint). We will respond to all complaints as soon as we reasonably can.