Common use of Complaints and Compensation Clause in Contracts

Complaints and Compensation. If you have a complaint in respect of our discretionary investment management service, you should in the first instance write to your Investment Manager or to our Head of Compliance and Risk at our Registered Office. Complaints we cannot settle can be referred to The FSA. However, please be aware that they will review the complaint from a purely regulatory perspective and will not act as either Arbitrator or Ombudsman. Any detail you provide will be for their information only. In addition you have the right, following receipt of a final response from us to refer your grievance, should you be remain dissatisfied to the Financial Services Ombudsman Scheme for the Isle of Man. Written details of the scheme can be provided upon request.

Complaints and Compensation. If you have a complaint in respect of our discretionary investment management service, you should in the first instance write to your Investment Manager or to our Head of Compliance and Risk at our Registered Office. Complaints we cannot settle can be referred to The FSA. However, please be aware that they will review the complaint from a purely regulatory perspective and will not act as either Arbitrator or Ombudsman. Any detail you provide will be for their information only. In addition addition, you have the right, following receipt of a final response from us us, to refer your grievance, should you be remain dissatisfied dissatisfied, to the Financial Services Ombudsman Scheme for the Isle of Man. Written details of the scheme can be provided upon request.

Complaints and Compensation. If you have a complaint in respect of our discretionary investment management service, you should in the first instance write to your Investment Manager or to our Head of Compliance and Risk at our Registered Office. Complaints we cannot settle can be referred to The FSA. However, please be aware that they will review the complaint from a purely regulatory perspective and will not act as either Arbitrator or Ombudsman. Any detail you provide will be for their information only. In addition you have the right, following receipt of a final response from us us, to refer your grievance, should you be remain dissatisfied dissatisfied, to the Financial Services Ombudsman Scheme for the Isle of Man. Written details of the scheme can be provided upon request.