Complaints and Compensation. All formal complaints should in the first instance be made in writing to us for the attention of the Compliance Officer, at our stated address stated address. Complaints will be dealt with in accordance with the FCA Rules. An explanation of the compensation arrangements available to you under the Financial Services Compensation Scheme, if any, established under Section 213 of the Act for compensating persons in cases where we are unable, or are likely to be unable, to satisfy any claims against us, is available on request.
Appears in 6 contracts
Samples: Terms and Conditions, Service Agreement, Client Agreement
Complaints and Compensation. 22.1 All formal complaints should in the first instance be made in writing to us for the attention of the Compliance Officer, at our stated address stated address. Complaints will be dealt with in accordance with the FCA Rulesaccordance. An explanation of the compensation arrangements available to you under the Financial Services Compensation Scheme, if any, established under Section 213 of the Act for compensating persons in cases where we are unable, or are likely to be unable, to satisfy any claims against us, is available on request.
Appears in 2 contracts
Samples: Service Agreement, Service Agreement
Complaints and Compensation. All formal complaints should in the first instance be made in writing to us for the attention of the Compliance Officer, Officer at our stated address stated address. Complaints will be dealt with in accordance with the FCA Rules. Rules An explanation of the compensation arrangements available to you under the Financial Services Compensation Scheme, Scheme if any, any established under Section 213 of the Act for compensating persons in cases where we are unable, unable or are likely to be unable, unable to satisfy any claims against us, us is available on request.
Appears in 1 contract
Samples: Terms and Conditions
Complaints and Compensation. All formal complaints should in the first instance be made in writing to us for the attention of the Compliance Officer, at our stated address stated address. Complaints will be dealt with in accordance with the FCA FISD Rules. An explanation of the compensation arrangements available to you under the Financial Services Compensation Scheme, if any, established under Section 213 of the Act for compensating persons in cases where we are unable, or are likely to be unable, to satisfy any claims against us, is available on request.
Appears in 1 contract
Samples: Client Agreement