Common use of Complaints and Compensation Clause in Contracts

Complaints and Compensation. 18.1. The Portfolio Manager has established procedures in accordance with the FCA Rules for consideration of complaints. Details of these procedures are available on request. Should you have a complaint, you should contact the Portfolio Manager in the first instance. If the Portfolio Manager cannot resolve the complaint to your satisfaction, you may be entitled to refer it to the Financial Ombudsman Service. 18.2. The Custodian participates in the Financial Service Compensation Scheme, established under the FSMA, which provides compensation to certain eligible retail clients in the event of a firm being unable to meet its customer liabilities. Payments under this scheme are limited (to a maximum of £85,000 as at October 2019). 18.3. Further information is available from the Financial Services Compensation Scheme at 10th Floor, Beaufort House, 00 Xx Xxxxxxx Xxxxxx, Xxxxxx XX0X 0XX or at xxx.xxxx.xxx.xx.

Complaints and Compensation. 18.1. 18.1 The Portfolio Manager has established procedures in accordance with the FCA Rules for consideration of complaints. Details of these procedures are available on request. Should you have a complaint, you should contact the Portfolio Manager in the first instance. If the Portfolio Manager cannot resolve the complaint to your satisfaction, you may be entitled to refer it to the Financial Ombudsman Service.. Terms & Conditions 18.2. 18.2 The Custodian participates in the Financial Service Compensation Scheme, established under the FSMA, which provides compensation to certain eligible retail clients in the event of a firm being unable to meet its customer liabilities. Payments under this scheme are limited (to a maximum of £85,000 as at October 2019). 18.3. 18.3 Further information is available from the Financial Services Compensation Scheme at 10th Floor, Beaufort House, 00 Xx Xxxxxxx Xxxxxx, Xxxxxx XX0X 0XX or at xxx.xxxx.xxx.xx.

Complaints and Compensation. 18.1. The Portfolio Manager has 13 established procedures in accordance with the FCA Rules for consideration of complaints. Details of these procedures are available on request. Should you have a complaint, you should contact the Portfolio Manager in the first instance. If the Portfolio Manager cannot resolve the complaint to your satisfaction, you may be entitled to refer it to the Financial Ombudsman Service. 18.2. The Custodian participates in the Financial Service Compensation Scheme, established under the FSMA, which provides compensation to certain eligible retail clients in the event of a firm being unable to meet its customer liabilities. Payments under this scheme are limited (to a maximum of £85,000 as at October 2019). 18.3. Further information is available from the Financial Services Compensation Scheme at 10th Floor, Beaufort House, 00 Xx Xxxxxxx Xxxxxx, Xxxxxx XX0X 0XX or at xxx.xxxx.xxx.xx.

Complaints and Compensation. 18.1. 18.1 The Portfolio Manager has established procedures in accordance with the FCA Rules for consideration of complaints. Details of these procedures are available on request. Should you have a complaint, you should contact the Portfolio Manager in the first instance. If the Portfolio Manager cannot resolve the complaint to your satisfaction, you may be entitled to refer it to the Financial Ombudsman Service.. Terms & Conditions 18.2. 18.2 The Custodian participates in the Financial Service Compensation Scheme, established under the FSMA, which provides compensation to certain eligible retail clients in the event of a firm being unable to meet its customer liabilities. Payments under this scheme are limited (to a maximum of £85,000 as at October 2019). 18.3. 18.3 Further information is available from the Financial Services Compensation Scheme at 10th Floor00xx Xxxxx, Beaufort HouseXxxxxxxx Xxxxx, 00 Xx Xxxxxxx Xxxxxx, Xxxxxx XX0X 0XX or at xxx.xxxx.xxx.xx.

Complaints and Compensation. 18.1. The Portfolio Manager has established procedures in accordance with the FCA Rules for consideration of complaints. Details of these procedures are available on request. Should you have a complaint, you should contact the Portfolio 11 Manager in the first instance. If the Portfolio Manager cannot resolve the complaint to your satisfaction, you may be entitled to refer it to the Financial Ombudsman Service. 18.2. The Custodian participates in the Financial Service Compensation Scheme, established under the FSMA, which provides compensation to certain eligible retail retain clients in the event of a firm being unable to meet its customer liabilities. Payments under this scheme are limited (to a maximum of £85,000 as at October 2019)50,000. 18.3. Further information is available from the Financial Services Compensation Scheme at 10th Floor, Beaufort House, 00 Xx Xxxxxxx Xxxxxx, Xxxxxx XX0X 0XX or at xxx.xxxx.xxx.xx.