Common use of Complaints and Compensation Clause in Contracts

Complaints and Compensation. 18.1 The Fund Manager has established procedures in accordance with the FCA Rules for consideration of complaints. Details of these procedures are available on request. Should you have a complaint, you should contact the Fund Manager in the first instance. If the Fund Manager cannot resolve the complaint to your satisfaction, you may be entitled to refer it to the Financial Ombudsman Service. 18.2 The Custodian participates in the Financial Service Compensation Scheme, established under the FSMA, which provides compensation to certain eligible retail clients in the event of a firm being unable to meet its customer liabilities. Payments under this scheme are limited to a maximum of £85,000. 18.3 Further information is available from the Financial Services Compensation Scheme at 10th Floor, Beaufort House, 00 Xx Xxxxxxx Xxxxxx, Xxxxxx XX0X 0XX or at xxx.xxxx.xxx.xx.

Complaints and Compensation. 18.1 The Fund Manager has established procedures in accordance with the FCA Rules for consideration of complaints. Details of these procedures are available on request. Should you have a complaint, you should contact the Fund Manager in the first instance. If the Fund Manager cannot resolve the complaint to your satisfaction, you may be entitled to refer it to the Financial Ombudsman Service. 18.2 The Custodian participates in the Financial Service Compensation Scheme, established under the FSMA, which provides compensation to certain eligible retail clients in the event of a firm being unable to meet its customer liabilities. Payments under this scheme are limited to a maximum of £85,000. 18.3 Further information is available from the Financial Services Compensation Scheme at 10th Floor00xx Xxxxx, Beaufort HouseXxxxxxxx Xxxxx, 00 Xx Xxxxxxx Xxxxxx, Xxxxxx XX0X 0XX or at xxx.xxxx.xxx.xx.

Complaints and Compensation. 18.1 18.1. The Fund Manager has established procedures in accordance with the FCA Rules for consideration of complaints. Details of these procedures are available on request. Should you have a complaint, you should contact the Fund Manager in the first instance. If the Fund Manager cannot resolve the complaint to your satisfaction, you may be entitled to refer it to the Financial Ombudsman Service.the 18.2 18.2. The Custodian participates in the Financial Service Compensation Scheme, established under the FSMA, which provides compensation to certain eligible retail clients in the event of a firm being unable to meet its customer liabilities. Payments under this scheme are limited to a maximum of £85,000. 18.3 18.3. Further information is available from the Financial Services Compensation Scheme at 10th Floor, Beaufort House, 00 Xx Xxxxxxx Xxxxxx, Xxxxxx XX0X 0XX or at xxx.xxxx.xxx.xx.

Complaints and Compensation. 18.1 18.1. The Fund Manager has established procedures in accordance with the FCA Rules for consideration of complaints. Details of these procedures are available on request. Should you have a complaint, you should contact the Fund Manager in the first instance. If the Fund Manager cannot resolve the complaint to your satisfaction, you may be entitled to refer it to the Financial Ombudsman Service. 18.2 18.2. The Custodian participates in the Financial Service Compensation Scheme, established under the FSMA, which provides compensation to certain eligible retail clients in the event of a firm being unable to meet its customer liabilities. Payments under this scheme are limited to a maximum of £85,000. 18.3 18.3. Further information is available from the Financial Services Compensation Scheme at 10th Floor, Beaufort House, 00 Xx Xxxxxxx Xxxxxx, Xxxxxx XX0X 0XX or at xxx.xxxx.xxx.xx.